Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11646256March 4, 2025
ELECTRICAL SYSTEM, POWER TRAIN
When I would put the truck in park and proceed to turn it off, the computer would tell me the truck was not in park. I was told at the dealership that the transmission was in park, though the computer wasn't communicating correctly. Not only does it pose a risk of draining the battery, it is a safety issue. If I were to park on a hill, the only confirmation that my truck is in park is what's said on my dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646316March 4, 2025
ELECTRICAL SYSTEM
The rear power tailgate was randomly opening and closing on its own, on several different occasions. The safety risk was, if the tailgate would have opened when traveling down the roadways, items in the back could have fell out and possibly striking another vehicle and causing an accident. The truck has been taken to Gandrud Chevrolet in Green Bay WI, confirmed there was a faulty tailgate switch and replaced. There was no warning before the switch failed, it just happened on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646318March 4, 2025
SUSPENSION
When the truck was less than 2years and less than 20,000 miles old it developed a clunking noise in the rear suspension. Sounds like 2 heavy pieces of metal softly being knocked together. The dealership inspected it and replaced both rear shocks. The noise was still there. The dealership replaced the left leaf spring assembly. This temporarily eliminated the noise. The noise came back at just under 3 years and 30,000 miles. The dealership inspected, but couldn't find the source of the problem. The noise has only worsened since then, and at a recent visit to the dealership, they could clearly hear the problem. I was told that it is the result of worn cushions between the leaf springs. I'm concerned that the truck may be unsafe. I've been contacted by GM, and at this time they are looking into how to fix it, and who should be responsible for the repair. I can't imagine that mine is the only 2020 Silverado with this problem, and think there must be other reports of a similar nature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646360March 4, 2025
SERVICE BRAKES, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at 55 MPH, the brake pedal was depressed down to the floorboard, but the vehicle failed to stop immediately. The contact was able to pull over to the side of the road. The vehicle slowed down and came to a stop with several unknown warning lights illuminated. The failure occurred on 4 separate occasions. The vehicle was towed to the dealer; however, no cause for the failure was found. The vehicle was not repaired; however, the contact replaced the brake pads. The contact stated that on another occasion, while driving 55 MPH, the vehicle lost motive power, the steering wheel locked, and lost functionality. Several unknown warning lights were illuminated. The contact restarted the vehicle and the vehicle returned to normal functionality. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 55 MPH, the A/C stopped functioning as intended. The vehicle was taken to the dealer and was diagnosed with a coolant leak. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646367March 4, 2025
ENGINE, ELECTRICAL SYSTEM
Driving down the highway and Vehicle just shut off. Dealer says needs a new engine due to camshaft and lifters. Only 80,000 miles but out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645909March 3, 2025
ENGINE
Had vehicle in for service for oil change and a loud clicking noise as well as misfire was the vehicle was fine to drive proceeded on my trip on my way back to my hometown the motor through a pushrod while on the highway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645938March 3, 2025
UNKNOWN OR OTHER
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645940March 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the oil warning light illuminated. Upon exiting the vehicle, the contact discovered that oil was leaking from the vehicle. The vehicle was towed to the dealer and the contact was informed that the oil cooler line needed to be replaced. Upon investigation, the contact discovered Technical Service Bulletin Number: N212326940; which the contact linked to the failure. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645957March 3, 2025
ENGINE
Traveling at ~40mph when some knocking could be heard. Pedal manipulation was intermittent. No warnings on the dash. Luckily, I was able to use momentum to get the truck off of the main road and onto a side street. Knocking was heard even louder now - pedal manipulation was now even more intermittent. An error message popped up on the display "Conditions not correct to shift", with no other lights coming on. Truck has now coasted to a stop and the check engine light came on. Cannot put the truck into any other gear. I was lucky enough to not be traveling at a higher rate of speed, but I can see this being a huge safety concern. The truck was towed to a local dealer where i was told that the truck has experienced "Spontaneous Engine Disassembly". However, my service record only states "Check Engine Light On". The attached information is the only thing that I have of the incident and how it's being reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645960March 3, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Complete engine and emission fail while driving. Complete loss of power. Created a serious safety issue while driving due to other traffic and inability to move vehicle from road side to safe area. Problem was confirmed by mechanic. Contact to GMC resulted in no response. Mechanic has reported numerous other GMC trucks with the same issue. Check engine light came on shortly before and then went off again. Contact was made with dealer as well as GMC directly regarding the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645961March 3, 2025
ENGINE
Motor blew in my 2024 Chevy Silverado. Motor was a 6.2 liter, L87 with 17,600 miles. Tomorrow will be 4 weeks without my vehicle. I've gotten no information on when any repairs will be made, nor have I gotten any support from the dealership or GM. I was driving 60+ mph in heavy traffic when the motor went. I was put in a bad situation and was lucky to get out of it without injury. I don't know what to do and need help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645973March 3, 2025
POWER TRAIN
Transmission valve body failure, first failure around 28-30000 miles, second failure at 44,000 miles. Truck has been at Chevy garage for two weeks, I still have no answer on part or remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645989March 3, 2025
SERVICE BRAKES, WHEELS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the vehicle was pulling to the right and the sensor light was illuminated while purchasing the vehicle. The contact stated that the failures were temporary. The contact stated that while driving at undisclosed speeds and depressing the brake pedal, the vehicle pulled to the right and the rear end of the vehicle felt as though the rear was dragging. The contact stated that there was a metal dragging sound coming from underneath the vehicle. The contact pulled over and inspected the vehicle but found no visible failures. The contact stated that the TPMS warning light was illuminated. The contact stated that smoke was coming from the passenger’s side front wheel. The vehicle was taken to a certified mechanic who diagnosed that the brake caliper had seized, and the brake line had collapsed. The contact was informed that the caliper and three sensors on the wheels needed to be replaced. Additionally, there was also a leak in the oil line. The vehicle was not repaired. The dealer was contacted and confirmed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645994March 3, 2025
FUEL/PROPULSION SYSTEM, ENGINE
The motor started running bad and within seconds it stopped no other signs or problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646090March 3, 2025
ENGINE
Reduce Acceleration drive with care and engine light came on. Can’t go faster than 40 MPH and unable to reverse. Only 8,000 plus miles. According to mechanic, it’s a sticky transmission valve and there should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646106March 3, 2025
ENGINE
Was on a trip 6hrs from home when the truck began to have a pecking noise. The truck suddenly lost power. There wasn’t a shoulder to pull onto so there I sat in the middle of the road waiting on a toll truck. Had the vehicle towed to a dealership where they informed me the engine was locked up. Had to get a rental to get home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646126March 3, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I believe the GM 13.4 infotainment system, particularly the navigation system and the radio control exhibit a very bad driver distraction that could lead to wrecks. Specifically with much more traffic now a vast majority of people traveling beyond places they are familiar with rely on the bigger screens on new vehicles so they get a clearer picture of turns ahead. I have experienced multiple occasions where the Silverado infotainment/navigation system randomly unpairs itself from my iPhone and then I’m forced to handhold a phone for navigation which is illegal in my state. I’ve talked to others that have the same problem, the screen going blank and it unpairs whether wireless Bluetooth or USB connected to the proper port. Unacceptable for a $70,000 vehicle. Also GM apparently in an attempt to advertise Sirius radio and subscription plans displays what appear to be warning signs on the display thereby distracting a driver again. The only way to change out of the Sirrus default stations reliably is to push a very small software button smaller than a pencil eraser. Again you must take your eyes off the road for a couple seconds to perfectly align your finger with the active portion of the software button. I see no way to say default to say radio on startup. You can on the steering wheel toggle many pushes to get through factory presets but many of those presets take you back to the menus to order sirrus radio. My background is electrical engineering and IT systems. I’ve never seen a more complicated and unreliable sequences and I don’t believe GM fully tested it. There is no doubt in my mind it’s a serious distraction more so than just about any other distraction because it’s particularly annoying and then puts the driver in a bad mood. I understand Android phones work slightly better but the population of Apple phones is significant. I’ve spoken with GM customer service several times and Apple several times GM blames Apple Apple blames GM and Google/Android head unit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645799March 2, 2025
POWER TRAIN
Transmission went out at 39,000 miles!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645804March 2, 2025
ENGINE, SERVICE BRAKES
The 2016 silverado LTZ 5.3L flex fuel lifters went out at 83k miles. I was left standed and had to be towed. I have researched that this is a known GM issue with the 5.3L motors, but I was told because I was outside the warranty that I had to pay the $8000 repair bill for a new motor. This is one a GM issue and a safety issue because I had sudden no power while I was driving and with no warning. The second issue is that the brakes have a serious shake and vibration that the dealership told be they were fine, but it is very hard to stop the vehicle with a tremendous about of force I had to place on the brake peddle. The life of this vehicle has had all services done at Jim Mckay Chevrolet in Fairfax VA. I could not afford the repair and unfortunately I had to trade in the truck and buy a new truck with large monthly payments.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645824March 2, 2025
SERVICE BRAKES
Service brake assist activated. Vacuum pump failure, there is no vacuum going to the brake booster from the vacuum pump mounted on the front of the engine block driven by belt pulley.Has code co299-00 brake booster large vacuum leak detected. Pump is not creating vacuum no vacuum going to booster for power brakes.This is a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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