Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11646869March 6, 2025
ELECTRICAL SYSTEM
Tailgate got water in it. Continues to open repeatedly, user cannot stop it. Same part is recalled on 2500 HD and 3500 HD models. However, Silverado 1500 models (with the same tailgate switch part) are not currently covered by recall. This results in dead battery, open tailgate on the road - and contents of bed spilling onto highway. Vehicle further stalls due to electrical draw, causing total loss of usage, including brakes, steering, etc. I have video of the tailgate triggering and opening on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646874March 6, 2025
ENGINE
On 3/1/2025, while driving, my vehicle became unresponsive and inoperable . My vehicle stopped at the intersection in a turn lane. The vehicle engine turned off and a check engine light turned on in the dashboard. There were no sounds or indicators prior to the event. All of the controls became inoperable and unresponsive. When I tried to restart the vehicle it would not turn over. I was unable to shift the vehicle out of park. The dash board showed the message “Conditions Not Correct for Shift”. I tried several different corrective actions and referred to the owners manual but I was unable to do anything. The owners manual didn’t specify how to shift the vehicle when it is not running. I had to call a tow truck because we were in the intersection and it presented a concern for safety for ourselves and others the tow truck tried resetting the vehicle, jumping it, and looked for the manual shift override but were unsuccessful. They pulled my truck onto the tow truck and took it to the dealership where I purchased the vehicle. When we arrived at the dealership the tow truck driver consulted with the dealership personnel and were still unable to determine any cause or how to manually shift the vehicle into neutral. My truck has the 6.2L V8 L87 gasoline engine with only 15466 miles. The dealer confirmed engine failure and is in the process of ordering a new engine. There is no known ETA for the engine because it has become a national issue. I have also read multiple encounters of other owners have multiple engines fail and replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646590March 5, 2025
POWER TRAIN
Truck would downshift hard coming of exit or slowing down. This would sometimes lunge you forward into the seatbelt causing it to catch. The transmission would also shift hard moving up to interstate speed between 50-60mph. The dealership has determined that the valve body has failed in the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646600March 5, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving into a parking doing less than 10 mph trying to angle park my truck. Suddenly my truck accelerated violently hitting another vehicle in the parking lot in the right rear and turning it around. Was hitting the brakes to no avail. Truck continued to accelerate and I aimed for a sign support pole while depressing the brakes as hard as I could. Truck hit the pole and the air bag deployed. Front of my truck was caved in and the truck was ruled unrepairable by my insurance company. I could have been badly injured or killed but thankfully sign support pole stopped me. Have a police report but was unable to scan it to my PC so I said there was no report.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11646632March 5, 2025
ENGINE
I was driving on the highway at about 65 mph, when all of the sudden the truck shut off. There was construction in that part of the highway and there was no shoulder for me to drive off to so I kept driving until the truck completely stopped on the highway. I had to jump off the truck from the passenger side with my wife and toddler and jump the median and stood there in the cold for a few hours while a tow truck came to move the truck out of the highway. We did not fell save staying in the car because there was a lot of traffic and we were afraid to get rear ended. I got the truck towed to my house which cost me $600, the next day i called the dealership to come pick it up. They took it and found the engine was completely damaged. They replaced the engine, but with the same engine model that has the defective engine that NHTSA is currently investigating on these engines. So i no longer feel safe nor can i rely on this truck to run my business.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646634March 5, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
We have had several issues with our vehicle from early ownership, such as, (1) signal light goes from very fast blinking to working. We have taken it to the dealership and are told they cannot duplicate the issue. It seems to correct itself when you turn off the truck and turn it back on. (2) the digital screen about the steering wheel where all all your gauges are have gone completely black. I took it to the dealership and was told that they had to keep the truck until they could duplicate the issue, but again, turning off and then turning it back on seemed to help. Sometimes it works on the first restart, and others it takes a few times and longer times between restarts. (3) OnStar has stopped communicating with my vehicle about a year, year and half in. (4) Google maps has never worked. (5) Remote starts works sometimes. (6) Auto-shut off works sometimes. (7) Air Conditioner started having issues last summer. We have to turn off and on the vehicle or rev up the engine so that it will kick in. This works sometimes and sometimes it doesn't. (7) ESC and traction control lights came on, the truck starts shaking, and brakes locked. Truck had to be towed to nearest dealership. The truck only had 12K miles when this happened. (8) Around the same mileage, an injector had to be replaced. (9) Now at 52K miles, we have the ESC, traction control, and check engine light again. Truck is shaking, feels like the gears are slipping when you press on gas, and has white smoke coming from the mufflers. These issues have been report to both local dealership and GM corporate office. these issues have left us stranded 300 miles from home and has left us without air conditioner in 3-digit weather when we had our grandbaby with us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646399March 5, 2025
POWER TRAIN
Transmission blew whole driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646434March 5, 2025
POWER TRAIN
My transmission had a history of failing trans symptoms, all documented at the dealer from 10,000 miles until it ultimately failed at 127,000 miles. Those symptoms where a down-shift thud, confusion to what gear it should be in, shuddering, shaking and fluid temp running hot without towing a load. Was told by the dealer this was all normal, that the transmission was "still learning". Eventually the trans failed and was towed to the dealer. Dealer said that pieces of the torque converter were found in the fluid and building up in the filter, ultimately clogging it. I had all my recommended maintenance done at the dealer over the life of the truck. Once the trans failed I had an independent service center rebuild the trans, not wanting the same remanufactured trans that failed put back into my truck without any improvements made. No warning lights ever came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646442March 5, 2025
POWER TRAIN
Truck has less than. 30k miles on it. Went into limp mode, was less than a mile from home. Parked it had it towed to nearest dealer. They then informed me they have 4 other truck sitting and waiting for Gm to fix parts with allison 10 speed transmission valve body. Dealer says it is at least 4 month wait to get my truck back. I work out of this truck for my business, and still have to pay my $1260 truck payment monthly for a truck that I can't use. Then they tell me they cant give me a loaner truck, only a car that i have to pay out of pocket daily for since chevy only covers $44 a day and cheapest rental is at $50 a day. I cant move trailers and equipment with a car. Gm knows there is a problem with these transmissions and won't do anything about it. I bought new thinking I'd be doing okay with extra warranty, but here we are with no real solution. Please help!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646449March 5, 2025
ENGINE, POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and ran sluggishly with an abnormal knocking sound coming from the engine compartment. The check engine, traction control, and two other unknown warning lights illuminated. The contact stated the “Service ESC”, engine, transmission system, and emissions notification were displayed on the Chevrolet App. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the lifters had fractured and damaged the cam shaft. The contact was informed that the cam shaft and lifters needed to be replaced. The vehicle was not repaired. The contact stated that while the vehicle was parked on several occasions, the engine was idling rough. The manufacturer was notified of the failure. The failure mileage was 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646456March 5, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle came to a complete stop. The contact shifted into reverse and parked the vehicle. No warning light was illuminated. In addition, the contact stated that the failure had occurred while facing oncoming traffic. The vehicle was towed to the dealer where it was diagnosed with a failed check valve ball. The contact was informed that the check valve ball body and plates needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 52,648.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646462March 5, 2025
FUEL/PROPULSION SYSTEM
DEF system failure causing truck to enter limp mode being reduced to 65 MPH, then 55 MPH, and then restricted to 5 MPH. Error in def system led to DEF heater to go bad causing the incident to occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646498March 5, 2025
POWER TRAIN, ENGINE
Engine Seized up on me while driving on the freeway. Four of the crankshaft bearings seized up and one of those four completely melted. good thing the freeway I was on was not too crowded, my dash just all of a sudden lit up saying shift to neutral to restart engine. I was able to get to the shoulder. I tried re starting the engine and nothing happened. I had it towed to Simpson Chevrolet in Irvine CA. they reported back to me and said Engine has seized and I will need a new engine, cost of $16,893. I cannot afford a new engine right now and have been left without a vehicle. GM has taken no responsibility for this failure even though all maintenance has been performed on time every time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646499March 5, 2025
VISIBILITY
The contact owns a 1995 N/A Chevrolet GMT-400. The contact received notification of NHTSA Campaign Number: 03V159000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646169March 4, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Electrical Component failure in the tailgate handle causes the tailgate to come open at anytime during driving. Also the malfunction causes your battery to go dead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646195March 4, 2025
SERVICE BRAKES
Service brake assist message on dash, with check engine light. Brakes are almost useless takes excessive force to get vehicle to stop. Resets after being parked and restarted. has happened several times but will not replicate a dealer. Started with less then 2500 miles on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646228March 4, 2025
POWER TRAIN
I was driving with family on the highway when the rear wheels locked up causing seatbelts to lock up and abruptly stop violently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646231March 4, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My truck has a 6.2 liter engine the engine lost power. I have had the adaptive cruise shut down and start back up with no blockage that would cause it, I have had issues with the radio/GPS around seven or eight times the GPS almost sent me the wrong way on a one way street. the truck is still in the shop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646233March 4, 2025
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the transmission downshifted with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was informed that the vehicle could not be diagnosed due to the check engine warning light not being illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact was referred to the NHTSA Hotline for further assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646237March 4, 2025
POWER TRAIN
Valve body went bad... like so many others. No ETA on part from GM. Not a good situation from a business owner that needs a truck to conduct business
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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