Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11649076March 18, 2025
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a diagnostic scanner and retrieved DTC: P21DD. The vehicle was taken to the dealer, where the redundant tank reservoir and module kits were replaced; however, the failure persisted. The contact used a diagnostic scanner and retrieved DTC: P205B. The vehicle was taken to Abel Chevrolet (280 N Front St, Rio Vista, CA 94571), where the redundant tank assembly was replaced under GM Campaign Number: N192210260. The vehicle was repaired. The contact stated that he was concerned that the repair was a temporary fix. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648624March 17, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
Vehicle’s braking system for the trailer constantly disconnects while driving. The trailer will then lose all braking capabilities. Multiple service trailer brake system, check trailer wiring harness, trailer brake connected messages. Issues started shortly after purchasing the truck new at only 55 miles on the odometer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648640March 17, 2025
SUSPENSION
Upper control arm ball joint separated from the control arm causing steering loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648646March 17, 2025
ENGINE
From the time my vehicle had 30,000 miles on the engine, the engine light would come on and stay on with no apparent reason. I would take my car to my local Chevrolet dealer each time (by this time the light had gone out) and they could not find a problem. One technician told me that it sounded like a lifter problem that they were experiencing with these model vehicles. This happened approximately 8 to 10 times before the lifter failed. In January 2025, while driving on the Interstate Highway I experienced a sudden engine vibration and immediate 50% loss of power. Upon returning home, I took my truck to my local Chevrolet dealer where I purchased my vehicle. Upon inspection, I was told that it was apparent that a hydraulic lifter had failed. I left my vehicle at the dealership for the repair of the failed lifter which cost me $4,800. Two months later, I experienced the same problem with the engine, more violently vibrating. I again took my vehicle to the dealership and they confirmed another lifter had failed and took it in for repair under warranty from the prior lifter repair. I had again experienced more than 50% engine loss and had to get off of the interstate and travel on a side road because I could not maintain a speed over 45 to 50 mph. They repaired the same failed lifter bank that they had repaired the first time. Now, I am holding my breath, just waiting for the lifters on the other bank to fail for me to have to put in another $4,800-$5,000. I believe that this is an engine flaw that Chevrolet knows about. They have done nothing to fix this issue and have left it on the backs of the customer. Chevrolet needs to be accountable for these types of problems!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648683March 17, 2025
ENGINE
After remotely starting my truck, I was met with a strange noise that was both noticeable and unprecedented. The certified Chevy dealership provided three different estimates for tearing down the engine to verify the faulty lifter. Unfortunately, the dealer and warranty provider are unwilling to accept that these issues are inherent to the AFM system. Given the vehicle's relatively low mileage of 89,000 miles, such repairs seem premature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648699March 17, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2021 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked, the tailgate continuously opened and closed independently. The tailgate open warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648787March 17, 2025
POWER TRAIN
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that the gear shifter was stuck in park(P). The contact stated that after the vehicle was parked, the gear shifter remained stuck in park(P). The contact stated that the message to “Shift to Park(P) was displayed on the instrument panel. The contact stated that after several minutes, the message and an abnormal sound had disappeared. The vehicle was taken to an independent dealer to be diagnosed. The contact was informed that the wiring on the gear shifter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that a representative would provide a callback. The contact stated that the failure persisted. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648810March 17, 2025
POWER TRAIN
Right after our warranty expired which was 36,000, the transmission started harsh or rough shifting , delayed acceleration, sudden lurching, and shuddering , hesitating to the point that you don’t think the truck is going to move or someone hit us from behind. It’s horrible. Every time you drive you pray the truck is going to get you there safely. We tried to take the truck to the Chevrolet dealer and they insisted there was no recall and it was no longer under warranty. Then we took to a private place and had transmission fluid flushed which made it worse. We are waiting patiently for a recall because we can’t afford a transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648825March 17, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the brake pedal was depressed and failed to respond. There was a message displayed that the vehicle may be stopped. The contact turned on the hazard lights, and the brake pedal traveled to the floorboard. The contact was able to stop the vehicle at the red light; however, the vehicle was unable to restart. The vehicle was towed to the residence. The vehicle was not taken or towed to be diagnosed. On another occasion, the transmission failed, and the vehicle was repaired. The vehicle was not repaired after the most recent failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648843March 17, 2025
ENGINE
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 75 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648847March 17, 2025
SERVICE BRAKES
While connected to a RV which has onboard batteries, the truck's brake controller disables the braking system if the batteries on the RV fluctuate in voltage. The truck will give an alert advising "Trailer Brakes Disabled." This has occurred multiple times while pulling my RV which weighs 16,000 pounds, making it unsafe and hard to stop using only the truck's brakes. It happened while traveling through Atlanta, GA and once in Nashville, TN. Chevrolet has at least one TSB on this for similar 2022-2024 2500 and 3500 trucks. This has been a widely reported problem on several RV forums. The truck brake controller will work again if the engine is shut off and turned back on or the trailer is unplugged and re-plugged in the truck. This problem occurred approximately 10 times on my trip from Missouri to Florida in January and about the same number of times when returning to Missouri at the end of February.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648851March 17, 2025
POWER TRAIN
I have had to replace the transmission in this vehicle 3 times within a year and half time frame. Initially experienced harsh shifting, significant hesitation in shifting and the transmission overheated whilst driving on the highway to the point where smoke was clearly visible. Each of the 3 failures stemmed from the torque converter. There were no warning lamps or messages present prior to the failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648874March 17, 2025
POWER TRAIN
My transmission keeps shuttering during passing gear around 50-55 mph. It causes my truck to slow down drastically. It's always a knee jerk. I've serviced my transmission around 40 to 50k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648608March 16, 2025
UNKNOWN OR OTHER
Na
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648542March 16, 2025
POWER TRAIN
The automatic transmission appears to be going out. Hard shifting occurs when speeding up or slowing down along with loud thuds and jerks. No warning lamps have come on, I will be taking it to a shop to have the transmission fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648552March 16, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
2023 silverado 1500 ZR2 19000 miles,motor shut off going down the freeway pulling my sxs at 70 miles an hour no warning nothing alarm nothing.my wife and i were scared to death trying to get off the freeway pulling a trailer and not knowing if the truck would make it.people around us beeping there horns with flipping us off,no warning.300$ to get my trailer toed back home.dealership tells me they don't have a loner but would give me a voucher.i have been trying to trade out of the truck after hearing about the truck problems 6.2 is a bad motor i new it was just a matter of time. now i am stuck.the scariest part was the timing could not have been worse coming off the freeway.how do i know even when it is fixed it will not happen again.then we could not get the truck in neutral to toe to dealership so they dragged the $80.000 truck on to the toe truck nice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648584March 16, 2025
ENGINE
Driving on [XXX] going 75mph near Columbus Ohio and saw white smoke coming out of the back end of my truck, then looked at dash and low oil pressure light and shut engine off warning lights were on. The engine was knocking and barely able to keep idling. I pulled to the berm then looked for nearest service station I could get to. I got off highway at next exit and put 4 quarts of oil in and drove to dealership just across the street and had mechanic look at truck. Upon inspection the mechanic determined that the oil coolant line had detached and there was no crimp on the hose. The engine had catastrophic failure. It is currently at dealership and they are ordering and installing new engine at a cost of $10,100.00 to us. This problem is a known defect to GM as it was first reported in January 2020. There was a recall in Alaska and Canada but not to the lower 48 states. The recall and numerous consumer complaints state that the hose crimp fails allowing the hose to separate and leak all engine oil which will cause engine damage. I come from a loyal GM family and have driven GM trucks and cars for 30 plus years but question the integrity and reliability of the brand now. I’ve seen complaints for this issue across the board of all different mileages. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648595March 16, 2025
ENGINE
My name is [XXX] and I currently own a 2024 Chevy Silverado 1500 ZR2 Truck with a 6.2 lt motor. On [XXX], my truck failed me at which point it had to be towed by road side assistance to Sun Chevy in Chittenango NY. While at the dealer I was advised that my Truck engine 6.2 is bad that the crank shaft bearing failed and further piston rods failed and it would need to be replaced. Two days following I received a call and was advised by the dealer (Sun Chevy) that GM advised the dealer to rebuild the engine. Once that was completed 10 days later the dealer contacted me and stated that the motor does not sound right and there were further problems. I was also advised by the dealer that this is a known problem with 6.2 motors and GM is aware of it. On (3-14-2025) I was told by Sun Chevy that the 6.2 motors are on backorder and I would have to wait approx 6 to 9 months. This truck is not even 1 year old and this is not acceptable in any way. I am paying on a truck that is not operable. I have always been a faithful Chevy owner however I cannot wait this long after buying a New Truck. I called GM to discuss options moving forward and them replacing my Truck. I can be contacted at [XXX], or [XXX]. According to GM This issue has been assigned a case number and that as far as it has gone. My famiky vacation now has to be cancelled as we were going to be traveling in the Truck and the Dealer stated that the loaner vehicle cannot leave the state. This is a complete mess. Any assistance would be appreciated. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648448March 15, 2025
POWER TRAIN
Transmission shutter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648504March 15, 2025
POWER TRAIN
Transmission locked up. Vehicle has low miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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