Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11121564August 22, 2018
ENGINE, FUEL/PROPULSION SYSTEM
2014 CHEVY IMPALA - 50,000 MILES - THE VEHICLE WILL LOSE POWER WHEN TRYING TO ACCELERATE. IT WILL SUDDENLY REGAIN POWER AND THE ENGINE WILL SURGE. ON 8/20/18 I CAN TO A STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD. I PRESSED THE ACCELERATOR, BUT THE CAR DID NOT RESPOND AND ALMOST STALLED. I DID NOT REALIZE HOW FAR I WAS PRESSING THE ACCELERATOR, AND WHEN THE CAR REGAINED POWER THE FRONT TIRES SQUEALED FROM THE RESULTING BURNOUT. LUCKILY, I DIDN'T RUN ANYONE OVER FROM TAKING OFF LIKE THIS. A MOTHER WAS WITH HER CHILD ON THE SIDEWALK AND WAS NOT PLEASED WITH THE WAY I WAS DRIVING IN AN AREA WHERE KIDS PLAY. THIS CAR HAS HAD ONE PROBLEM AFTER THE OTHER. I DISCOVERED A GM SERVICE BULLETIN PIP5507B - "IN AMBIENT TEMPERATURES 100F OR HIGHER, VEHICLE MAY EXHIBIT A HESITATION OR STALLING CONDITION - CUSTOMERS CAN BE ADVISED TO UTILIZE FUELS WITH OCTANE 91 OR HIGHER, REFRAIN FROM IDLING, AND ONLY PARK VEHICLE IN A COVERED GARAGE. AS LONG AS YOU DON'T USE THIS VEHICLE, YOU'RE FINE. I CAN'T BELIEVE THIS IS A KNOWN SAFETY ISSUE AND NO RECALL. I GUESS SOMEONE HAS TO BE KILLED, FIRST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121777August 22, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
YOU REALLY WANT TO KNOW WHAT I THINK? OK...HERE'S WHAT I THINK. I THINK THAT IS BEYOND COMPREHENSION AND PERSONALLY I THINK IT'S ILLEGAL THAT GM CAN GET AWAY WITH NOT HAVING TO PUT OUT A RECALL FOR THE "ENGINE POWER IS REDUCED" ISSUE THAT JUST ABOUT EVERY MAKE AND MODEL OF GM VEHICLES HAVE. IT'S NOT ONLY TIME CONSUMING TO TRY AND FIGURE OUT WHAT THE FIX WOULD BE BECAUSE IT'S NOT ALWAYS THE SAME THING WRONG ON EACH VEHICLE (AND WHEN YOU DO HAVE IT FIXED IT DOESN'T LAST VERY LONG UNTIL THE "ENGINE POWER IS REDUCED" WARNING COMES BACK), IT'S ALSO VERY EXPENSIVE BUT THE BIGGEST PROBLEM IS THAT IT'S EXTREMELY DANGEROUS. THE POWER IS REDUCED AND ACTUALLY TURNS THE CAR ENGINE OFF NO MATTER IF YOU'RE DRIVING OR NOT. IT SHUT MY 2011 CHEVROLET IMPALA ENGINE OFF AS I WAS DRIVING DOWN THE INTERSTATE. THANK GOD THERE WAS VERY LITTLE TRAFFIC OR IT COULD HAVE BEEN CATASTROPHIC. I DIDN'T REALIZE HOW BIG OF A PROBLEM THIS WAS UNTIL I STARTED RESEARCHING THE PROBLEM. IT'S ABSOLUTELY CRIMINAL THAT YOU PAY YOUR HARD EARNED MONEY FOR A VEHICLE AND IT NOT ONLY ISN'T WHAT YOU THOUGHT YOU WERE PAYING FOR BUT IT CAN ACTUALLY TAKE YOUR LIFE AND RUIN YOUR FAMILY BECAUSE GM'S BOTTOM LINE IS MORE IMPORTANT THAN THEIR CUSTOMERS LIVES. I'VE FILLED A COMPLAINT ON THIS PROBLEM ALREADY AND IF SOMETHING ISN'T DONE AND IT'S THE CAUSE OF GRIEF FOR MY FAMILY I WILL MAKE IT MY MISSION TO MAKE SURE GM NOT ONLY FIXES THEIR CRAPPY WORKMANSHIP BUT THAT THEY ALSO DIG INTO THEIR BOTTOM LINE AND COMPENSATE THEIR CUSTOMERS FOR THE HEARTACHE AND GRIEF THEY HAVE CAUSED. IT'S A PRETTY SIMPLE FIX FOR THEM AND THAT WOULD BE TO ACKNOWLEDGE THE PROBLEM AND JUST FIX IT, BUT I JUST DON'T THINK THEY CARE ENOUGH TO DO THAT. I'VE ALWAYS BEEN A CHEVY GUY, BUT AFTER THIS IMPALA I WILL NEVER OWN OR DRIVE ANOTHER GM PRODUCT FOR AS LONG AS I AM AROUND. THAT'S WHAT I THINK. SIGNED, CHEVY GUY FORCED TO NOT BE A CHEVY GUY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121533August 21, 2018
ELECTRONIC STABILITY CONTROL (ESC)
BODY CONTROL MODULE / OBJECT DETECTION MODULE THAT CONTROLS SIDE AND REAR COLLISION DETECTION IS DISABLED DUE TO CORROSION FROM WATER DAMAGE AFTER NORMAL EVERYDAY USE. SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121536August 21, 2018
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR HAD WARNING LIGHTS FOR STABILITRAK, PARKING BRAKE, ABS THAT CAME ON. THE CAR JERKS WHEN YOU START IT AND SHIFT GEARS. THE CAR DOES NOT ACCELERATE LIKE NORMAL AND HAS STUGGLE REACHING HIGH SPEEDS. WHILE DRIVING, SOME OF THE LIGHTS WENT OFFF AND CAUSED MORE JERKING OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121182August 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
BODY CONTROL MODULE THAT CONTROLS SIDE AND REAR COLLISION DETECTION IS DISABLED DUE TO CORROSION FROM WATER DAMAGE AFTER NORMAL EVERYDAY USE. SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121315August 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE INTERSTATE AND A MESSAGE CAME UP SAYING "ENGINE POWER IS REDUCED". IT WAS DURING RUSH HOUR AND I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE SLOWED DOWN TO ABOUT 15 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121517August 21, 2018
SUSPENSION, WHEELS
BALL JOINTS LOOSE FRONT END SQUEAKY ALSO TIRE PRESSURE SENSOR FAULTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121103August 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 CHEVORLET IMPALA. THE CONTACT STATED THAT EXHAUST SMOKE SEEPED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE ALSO ACCELERATED ON ITS OWN AND EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, COOLANT WAS LEAKING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 35,312.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121158August 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
SERVICE STABILITRAK SERVICE TRACTION CONTROL ABS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120911August 19, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
I GET INTERMITTENT SERVICE STABILITRACK, SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL NOTIFICATIONS WHERE MY ODOMETER READING IS AS WELL AS ABS AND ELECTRONIC STABILITYCONTROL ILLUMINATIONS ALMOST IMMEDIATELY AFTER SHIFTING MY VEHICLE INTO DRIVE AND TURNING AND IT IS DURING MOTION. ALSO THERE IS GRINDING AND HARD AND DIFFICULT BRAKING DURING THESE ILLUMINATIONS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120834August 18, 2018
ELECTRICAL SYSTEM, POWER TRAIN
ANYTIME I GO TO ACCELERATE AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, RED LIGHT, OR ETC THE CAR HESITATES AND THEN JERKS FORWARD. THE CAR HESITATES AND LOSES POWER. WHILE DRIVING DOWN A BUSY CITY ROAD THE CAR TURNED OFF. I HAD TO TRY AND STEER THE VEHICLE TO THE SIDE OF THE ROAD. THE STEERING WHEEL WOULD BARELY TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120413August 16, 2018
ELECTRONIC STABILITY CONTROL (ESC)
CAR MAKES GRINDING NOISE AND STOPS AFTER MOVING WHEN TURNING LEFT OR RIGHT WHEN AT A FULL STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120459August 16, 2018
AIR BAGS, ENGINE, STEERING
TAKATA RECALL. I WAS DRIVING THE CAR WHEN AT A MOMENTS NOTICE THE CAR SHUT OFF POWER STEERING WAS LOST THE CAR VEERED TO THE RIGHT AND ANOTHER CAR SLAMMED INTO MY PASSENGER SIDE SWIPING ME.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11120019August 15, 2018
UNKNOWN OR OTHER
I WANT TO SUGGEST WHAT I FEEL IS AN IMPORTANT SAFETY IMPROVEMENT. I PARK MY CAR EVERY DAY IN A NARROW SPACE IN MY GARAGE AT HOME. EVERY DAY WHEN I BACK OUT, THE SENSORS BEEP TO WARN ME NOT TO HIT THE GARAGE WALL ON EITHER SIDE. RECENTLY AS I BACKED OUT OF MY GARAGE, I BACKED INTO A CAR THAT WAS IN AN UNEXPECTED PLACE BEHIND ME. AS I THOUGHT BACK ON WHY THAT HAPPENED, I COULD NOT REMEMBER THE CAR BEEPING TO WARN ME OF THE OTHER CAR. I AM SURE THAT IT DID BEEP, BUT BECAUSE I AM SO ACCUSTOMED TO HEARING BEEPS AS I BACK OUT, THE WARNING DIDN'T REGISTER IN MY MIND. WHAT IF IT HAD BEEN A CHILD INSTEAD OF ANOTHER CAR? WITH TODAY'S TECHNOLOGY, IT WOULD BE VERY FEASIBLE TO HAVE A CAR LEARN NOT TO BEEP TO WARN A DRIVER OF THE SAME OBSTACLES A THOUSAND TIMES WHEN BACKING OUT OF THE SAME PLACE EVERY DAY, DAY AFTER DAY, BUT TO SAVE THE WARNING BEEPS FOR UNUSUAL OBSTACLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119845August 14, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT TURNED THE VEHICLE OFF AND ALLOWED IT TO COOL DOWN. AFTER, APPROXIMATELY 5 TO 10 MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT NOTICED THAT THE ENGINE WARNING INDICATOR WAS ILLUMINATED AND THE VEHICLE WAS LEAKING COOLANT AND OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD GASKETS FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11119740August 13, 2018
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ISSUES WITH THE AIRBAG AND LIGHT THE BLINKERS SHORTED OUT, THE CAR KEPT DYING AND THE KEY GOT STUCK IN THE IGNITION IN A PARKING LOT. THE GEAR SHIFTER WAS GETTING STUCK IN DIFFERENT GEARS BEEN UNDRIVABLE SINCE THE BEGINNING OF AUGUST 2018 DIDN'T KNOW ABOUT THE RECALLS TILL AUGUST BUT THE RECALLS ARE IN 2016 AND 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119371August 11, 2018
POWER TRAIN
TRANS HAS A PROBLEM SHIFTING INTO GEAR THE RIGHT WAY, HAD IT SERVICE 4 TIMES AN NOW THE CAR SITS IN DRIVE WAY, PROBLEM STARTED LAST YEAR 2017 GM NEEDS TO HELP OUT WITH THIS PROBLEM PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119018August 10, 2018
EXTERIOR LIGHTING
HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY AT NIGHT TIME, ESPECIALLY AT DUSK. THE REFLECTOR INSIDE THE HOUSING DOES NOT HAVE SUFFICIENT REFLECTABILITY TO PRODUCE THE APPROPRIATE BEAM. THE HOUSING RELIES SOLELY ON THE BULB TO PRODUCE SUFFICIENT LIGHTING. I HAVE TRIED SEVERAL HALOGEN BULBS AND LED BULBS TO SEE BETTER AT NIGHT WHILE DRIVING AND NOT ONE BULB VS. ANOTHER MAKES MUCH DIFFERENCE. THE HOUSING IS JUST NOT DESIGNED TO PRODUCE A REALISTIC BEAM OF LIGHT FOR SAFE TRAVEL DOWN THE ROADWAY. THE PERIPHERALS ARE OKAY, BUT EVEN THE USE OF THE HIGH BEAM FUNCTION DOES NOT SUPPLY ADEQUATE LIGHTING DOWN THE ROADWAY TO SEE ANY BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118439August 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE ENGINE WILL SHUT OFF. THEN THE STEREO WILL TURN OFF FOR A SECOND THEN COME BACK ON AND DISPLAY SERVICE STABILITRAK. THE VEHICLE WAS STATIONARY AT A STOPLIGHT. THE ENGINE HAS ALWAYS COME BACK ON WHEN TRYING TO RESTART IT WITH THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118546August 8, 2018
ELECTRICAL SYSTEM
I RECENTLY RECEIVED A ALERT FROM MY CREDIT KARMA STATING THAT I HAD A RECALL ON MY 2003 CHEVY IMPALA FOR A ELECTRICAL SYSTEM: IGNITION RECALL #213545. I PAID OUT OF POCKET TO GET THIS RECALL FIXED BACK IN FEB OF THIS YEAR AND WOULD LIKE TO KNOW HOW CAN I GET A REINBURSMENT FOR THAT RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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