Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11131129September 25, 2018
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO UNLOCK THE VEHICLE, IT FAILED TO UNLATCH. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,577. THE VIN WAS INVALID.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131140September 25, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
POWER STEERING HARD AND TRYING TO RUN HIIT CHANGED WATER PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131040September 24, 2018
UNKNOWN OR OTHER
I OWNED A NEW 2014 CHEVROLET IMPALA. THE 2014 IMPALA HAD A BACKUP CAMERA SYSTEM WHICH WAS OUTSTANDING. I NEVER HAD A PROBLEM WITH WHAT I SAW ON THE REAR VIEW MONITOR SCREEN WHICH WAS ON THE DASH OF THE IMPALA. I TRADED IN THE 2014 CHEVROLET IMPALA FOR A 2018 AND NOW THERE ARE TWO MAJOR PROBLEMS WITH THE 2018 IMPALA BACK UP CAMERA SYSTEM. FIRST, IF THERE IS A LIGHT RAIN TO A HEAVY RAIN YOU LOSE 80% TO 90% OF THE CLEAR VISION ON THE MONITOR SCREEN. NOT ONCE DID I EVER HAVE A PROBLEM WITH MY 2014 IMPALA. SECOND, I HAVE LOST 20% OF MY REAR VIEW VISION BECAUSE 20% OF THE MONITOR SCREEN SHOWS THE REAR VIEW BUMPER WHICH REFLECTS THE SKY. THESE ARE TWO MAJOR SAFETY DEFECTS WITH MY 2018 IMPALA. NOT ONCE DID I EVER HAVE A PROBLEM WITH MY 2014 CHEVROLET IMPALA. I HAVE ATTACHED TO IPHONE PHOTOS TO ILLUSTRATE THE SAFETY DEFECTS. I WILL PUT TODAY'S DATE TO GO TO NEXT PART OF FORM. PROBLEM STARTED WHEN I FIRST GOT THE CAR. I WAS TOLD THAT THE CAMERA ON THE BACK OF THE CAR WAS RELOCATED AS COMPARED TO THE 2014 CHEVROLET IMPALA CAMERA LOCATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131094September 24, 2018
AIR BAGS
AIR BAG SERVICE LIGHT COMES ON AND WON'T GO OFF. A LOT OF PEOPLE ON THE INTERNET ARE ALSO HAVING TROUBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131097September 24, 2018
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
IT JUST BEEN A LIKE A REAL ELECTRICAL PROBLEM LIKE IF I PULL OUT IN TRAFFIC IS STALLED IT HESITATE IT HAS BEEN HIT A FEW TIMES LIKE THAT AND LIKE IT JUST HAVE TO GET A JUMP OFF EVERY MORNING AND EVERY EVENING JUST TO GO ANYWHERE AND I TRULY DON'T KNOW WHAT TO DO I'M TAKING BACK TO THE DEALER THAT I BOUGHT IT FROM ME AT LIKE I DON'T KNOW WHAT'S WRONG WITH IT AND I'M TOOK IT TO A MECHANIC SHOP AND THEY SAY IT'S ELECTRICAL DEFECT IT IT'S GOING TO KILL THE WHOLE CAR AND IT'S GOING TO EVENTUALLY KILL ME
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11130032September 18, 2018
STEERING
WHENEVER THE VEHICLE ENCOUNTERS WET CONDITIONS SUCH AS RAIN OR GOING THRU A PUDDLE, THE POWER STEERING WILL LOCK UP AND. THIS CAN HAPPEN AT ANY SPEED OR WHEEL POSITION. THIS HAS CAUSED MANY DANGEROUS SITUATIONS BUT NO INJURIES HAVE OCCURRED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129816September 17, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I CAN GET MY CAR AND MY PARKING BRAKE IS ENGAGED I HAVE TO RELEASE THE PARKING BRAKE, THE DEALERSHIP REPLACED IT ONCE AND IT STILL HAPPENING (BILL FOX IN ROCHESTER, MI). THE CAR IS SLOW AT ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129962September 17, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT, THE CONTACT WAS ALERTED BY A POLICE TROOPER THAT THE PASSENGER SIDE HEADLIGHT WAS NOT ILLUMINATED. THE CONTACT STATED THAT EACH TIME THE HEADLIGHT BULB WAS REPLACED, IT CONTINUED TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129666September 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE I WAS DRIVING DOWN AN INTERSTATE IN HEAVY TRAFFIC (RUSH HOUR) GETTING READY TO MERGE ONTO ANOTHER INTERSTATE THE VEHICLE LUNGED VIOLENTLY JOLTED AND LOST POWER. AT THAT TIME I WAS DRIVING (CRUISE CONTROL OFF) AT 60MPH, THE DISPLAY LIGHTS ON THE DASHBOARD CAME ON STATED: STABILITY CONTROL, TRACTION CONTROL,CHECK ENGINE CAME LIGHT ON, AND VEHICLE RAPIDLY SLOWING. I WAS ABLE TO MOVE TO THE RIGHT LANE AND ACCESS AND EXIT RAMP. ONCE THAT HAPPENED YOU CAN'T GET VEHICLE TO MOVE WHEN PRESSING ON THE GAS PEDAL. I PUT IT IN PARK, TURNED OFF THE VEHICLE. I WAITED FOR A FEW MINUTES THEN TURNED ON THE CAR. THE CHECK ENGINE LIGHT REMAINED ON. VEHICLE HAS DONE THIS A FEW OTHER TIMES HOWEVER; NO CODES COME BACK WHEN DIAGNOSED AS THE CHECK ENGINE LIGHT TURNS ITSELF OFF. THIS SEEMS TO BE A MAJOR ISSUE HOWEVER; GM DOESN'T WANT TO ACCEPT RESPONSIBILITY AND FIX THEIR ISSUE TO MAKE THEIR VEHICLES SAFE. I AM TERRIFIED OF DRIVING THE VEHICLE AND CONSIDER MY EXPERIENCE LUCKY IN THE FACT NO ACCIDENT HAPPENED HOWEVER; I AM NOW PAYING TO HAVE MY CAR PARKED IN A LOT WAITING FOR GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129670September 15, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
HAVINNHTSA AT WWW.NHTSA.GOV. NHTSA G ISSUES WITH THE ABS AND TRACTION CONTROL LIGHTS KEEP COMING ON AND OFF, AND THE MORE I SURCHARGE ABOUT IT, IT SEENS TO BE THAT A LOT OF OWNERS HAVING THE SAME PROBLEM WITH THEIR CHEVY IMPALAS, WHEN YOU TURN LEFT IS WHEN THE LIGHTS COME ON THEN SECONDS OR MINUTES AFTER THAT THE GO AWAY AND ITS BEEN DOING FOR A WHILE, SO I CHANGE THE WHEELS HUBS ASSEMBLY, BRAKE PADS AND STILL HAVING THE SAME PROBLEM, SO LM VERY SURPRISED THAT IT HASN'T COUGHED THE ATTENTION SO MANY OWNERS HAVING SAME PROBLEM WITH THEY CHEVY IMPALAS... TANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129708September 15, 2018
ELECTRICAL SYSTEM
INSTRUMENT PANEL AND GAUGES WENT OUT ON MY CAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129523September 14, 2018
ELECTRICAL SYSTEM, STEERING
TAKATA RECALL UPON MAKING A LEFT TURN, THE ABS LIGHT FLASHES ON AND OFF, THE ENGINE GRINDS, AND THE CAR HESITATES IN THE MIDDLE OF THE TURN. ON OCCASION THE DASHBOARD WILL INDICATE A STABILITRAK WARNING. THE PAVEMENT IS DRY AND THERE NO SAND PRESENT. IT HAPPENS MOST FREQUENTLY WHEN MAKING A LEFT TURN AFTER A COMPLETE STOP. THERE ARE MULTIPLE FORUMS BY OTHER IMPALA OWNERS WITH THE EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129080September 12, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS ADJUSTED, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129184September 12, 2018
STRUCTURE:BODY, SEATS
THE SPRING ON THE DRIVER SEAT BROKE NOT VERY HEAVE PEAPLE DRIVING THE CAR. BODY OF THE CAR I HAVE 2 IMPALAS 2002 AND 2004 BOTH ARE RUSTING UNDER THE DOORS AND AT THE QUARTER PANELS I LOOK AT ALL IMPALAS AROUND THE AGE OF BOTH OF MINE AND 90% OF THE ARE RUSTING IN THE SAME SPOTS. MY CARS WERE RUSTPROOFED AND UNDERNEITH IT IS A MESS YOU CANT HARDLY GET A JACK UNDER BOTH OF THEM. I KEEP THEM GARAGE KEPT SINCE WE GOT BOTH OF THE I WILL NEVER OWN A IMPALA AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128681September 11, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER SIDE CONTROL ARM FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE LUG NUTS WERE REPLACED ON THE FRONT DRIVER'S SIDE TIRE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 84612117853. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128666September 11, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WAS TRAVELING ALONG AND I THINK I HAD JUST COMPLETED A LEFT HAND TURN WHEN THE CAR DINGED. I LOOKED AT THE DASH AND THREE MESSAGES POPPED UP, "SERVICE STABILITRAK", "SERVICE BRAKE ASSIST", "SERVICE TRACTION CONTROL" AND THE ABS LIGHT COMES ON AND THE TRACTION OFF LIGHT SHOWS UP. HAPPENS QUITE FREQUENTLY HAVE HAD IT FIXED AT LEAST ONCE ON THIS VEHICLE AND ALSO ON MY 2012 IMPALA BEFORE IT WAS TOTALED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128427September 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE I WAS DRIVING 60MPH ON AN INTERSTATE MY CAR NOTIFICATION SCREEN DISPLAYED "SERVICE STABILITRAK"/ "ENGINE POWER REDUCED"... THEN MY CAR ACCELERATION SEEMED TO HAVE DIED AND CAR SLOWED ALL THE WAY DOWN TO AROUND 20 MPH WITH THE GAS PEDAL DIWN TO THE FLOOR... A BIG SEMI TRUCK WAS BEHIND ME AND HAD TO BREAK AND SWERVE AROUND ME WHILE BLOWING HIS HORN...I WAS NEARLY KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128275September 8, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AND USUALLY MAKING HARD TURN AND BRAKING THE SERVICE STABILITRAK, TRACTION CONTROL, BRAKE ASSIST MESSAGES APPEAR ALL AT THE SAME TIME AND THE ABS LIGHT TURNED ON. HAD DIAGNOSTICS CHECKED ON IT AND FOUND CODE FOR FRONT RIGHT WHEEL BEARING AND POSSIBLE ABS SENSOR. HAD THE WHEEL BEARING AND HUB ASSEMBLY REPLACED BY PROFESSIONAL AUTO REPAIR SHOP. DROVE HOME AND AS RETURNING HOME, MADE LEFT TURN AND BRAKED AND FELT THE BRAKES SLIGHTLY LOCK UP. HIT GAS AND ALL LIGHTS AND MESSAGES REAPPEARED. SERVICED AT 87,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124702September 6, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AC UNIT, IT MAKE A LOUD TAPPING NOISE THE ACTUATOR IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127951September 6, 2018
ENGINE
GM REIMBURSED ME FOR ONE OF TWO REPAIRS NEEDED TO FIX A PROBLEM THAT CAUSED THE CHECK ENGINE LIGHT TO TURN ON. THESE TWO REPAIRS WERE PERFORMED THREE MONTHS PRIOR TO GM'S JULY 2018 LETTER ADVISING ME OF ADDITIONAL PROTECTION FOR MY 2015 IMPALA. I WAS DENIED REIMBURSEMENT FOR THE FIRST FIX IDENTIFIED BY THE CAR'S COMPUTER TO REPLACE THE EVAC CANISTER VENT VALVE SOLENOID COSTING $198.77. I WAS REIMBURSED FOR THE SECOND FIX TO REPLACE THE PURGE VALVE COSTING $147.55. IN APRIL 2018, GM HAD NOT IDENTIFIED ANY FIX OTHER THAN THE ONES IDENTIFIED BY MY CAR'S COMPUTER. THEREFORE, BOTH MY REPAIRS WERE PERFORMED TO FIX THIS PROBLEM AND SHOULD HAVE BEEN REIMBURSED AS FIXES FOR THE INOPERATIVE PURGE SOLENOID ADDITIONAL PROTECTION GM IDENTIFIED IN ITS JULY 2018 LETTER TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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