Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #11162318December 18, 2018STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TRUNK CONTAINED MOISTURE AND THE CHECK ENGINE INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO CENTURY 3 CHEVROLET (2430 LEBANON CHURCH ROAD, WEST MIFFIN, PA 15122, (412) 466-9210) WHERE IT WAS DIAGNOSED THAT WATER PENETRATED THE TRUNK AND DAMAGED THE TAIL LIGHT GASKET. THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE DEALER REPLACED THE TAIL LIGHT GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 84894766162. THE FAILURE MILEAGE WAS 35,699. *TT*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162325December 18, 2018ELECTRICAL SYSTEM
2015 CHEVY IMPALA SIDE BLIND ZONE LEFT SIDE ALERT FAILED TO WORK, AND ACCORDING TO MY CHEVROLET SERVICE SHOP IT WAS THE CAUSE OF THE ENGINE NOT STARTING, THE ENGINE KILLING AFTER STARTING REMOTELY, AND THE CAUSE OF MASS COMMUNICATION FAILURE ALERTS WITH AND BETWEEN THE VEHICLE'S OTHER SAFETY AND NON SAFETY ELECTRICAL COMPONENTS. NONE OF THE CARS DASH GAGES WORKED FOR ABOUT 1 MINUTE AFTER THE MASS ALERT HAPPENED. 10 MILES AFTER I HAD THE LEFT SIDE BLIND ZONE ALERT REPLACED, I RECEIVED AN ALERT THAT A BLIND ZONE ALERT NEEDED SERVICE. IT TURNS OUT THE RIGHT SIDE BLIND ZONE ALERT FAILED AFTER HAVING THE LEFT SIDE REPLACED. MY DAUGHTER HAS THE EXACT SAME VEHICLE AND SHE IS GETTING THE SERVICE BLIND SIDE ALERT ALERT AFTER HAVING BOTH LEFT AND RIGHT SIDE MODULES REPLACES A YEAR AND A HALF AGO. THE COST TO REPLACE BOTH LEFT AND RIGHT MODULES IS OVER $1400. THE MASS SYSTEM FAILURE ALERTS HAPPENED WHEN THE VEHICLE WAS PARKED AND ENGINE RUNNING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162366December 18, 2018ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
DRIVING UPHILL & THE SERVICE STABILTRAK & THE SERICE TRACTION CONTROL WORDS CAME ON FOLLOWED BY REDUCE OF ENGINE POWER & THE SERVICE ENGINE LIGHT & TRACTION CONTROL LIGHT CAME ON. WE COULD STILL DRIVE AT ABOUT 20 MPH UPHILL & 45-50 ON FLAT ROADS. WE SHUT THE CAR OFF 4 ABOUT 2 HRS 2 COOL DOWN. BUT THEN AS SOON AS WE HEADED UP A HILL IT STARTED ALL OVER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161918December 17, 2018UNKNOWN OR OTHER
MY TRUCK IS FILLING UP WITH WATER
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11162042December 17, 2018ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT UNKNOWN SPEEDS AND MAKING A LEFT TURN, THE VEHICLE STALLED. ADDITIONALLY, THERE WAS AN ABNORMAL GRINDING NOISE. THE TRACTION CONTROL AND ANTI-LOCK BRAKES INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (REEDER CHEVROLET, 4301 CLINTON HWY, KNOXVILLE, TN 37912, (865) 297-4310) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR AND SUB-ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161320December 14, 2018SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
CAR GETS SERVICE STABITRACK, TRACTION CONTROL AND ABS WARNING ON DASH. REPLACING WHEEL HUBS WITH SENSORS DOES NOT FIX THIS ISSUE. SOMETIMES THE CAR WILL WANT TO APPLY BRAKES WHILE DRIVING OR REDUCE ENGINE SPEED. I HAVE BEEN THROUGH MANY FORUMS WITH PEOPLE REPORTING THE SAME ISSUE ON THE SAME CAR AND THROUGH MULTIPLE YEARS OF MANUFACTURING. FROM THE RESEARCH I HAVE DONE IN THE LAST FEW DAYS IT LOOKS LIKE HUNDREDS OF OWNERS HAVE REPORTED THIS ISSUE BUT CHEVROLET IS NOT DOING ANYTHING TO CORRECT IT. NOT SURE AT THIS POINT IF IT IS THE WIRING HARNESS CAUSING THE PROBLEM OR IF THIS COULD BE SOMETHING WITH THE COMPUTER THAT CONTROLS THE STABITRACK, ABS AND TRACTION CONTROL. IF CARS ARE LOOSING POWER AND OR THE BRAKES ARE BEING APPLIED WITH OUT DRIVER CONTROL THIS CAN LEAD TO DANGEROUS DRIVING CONDITIONS FOR THE CAR OWNER PASSENGERS AND EVERYONE ELSE DRIVING ON THE SAME ROAD. WITH HOW MANY PEOPLE ARE REPORTING THIS I DO NOT SEE WHY THE CAR OWNER SHOULD NEED TO PAY THOUSANDS OF DOLLARS TO DIAGNOSE AND MAYBE FIX THE ISSUE. FROM WHAT I HAVE READ SOME PEOPLE HAVE HAD TO PAY FOR MULTIPLE SERVICE EVENTS AND THE ISSUE STILL NOT RESOLVED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161389December 14, 2018SERVICE BRAKES
MASTER CYL AND BOOSTER FAILURE WHILE IN MOTION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161180December 13, 2018SERVICE BRAKES, STEERING, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, THE ABS, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED AND THE STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11160967December 12, 2018ELECTRICAL SYSTEM, VISIBILITY/WIPER
NOV 2018: CENTER CONSOLE / TV FAILURE INCLUDING BACK-UP CAMERA ALONG WITH INFOTAINMENT. OCCURRED JUST AFTER 36,000 MILES, THUS GM WARRANTY DID NOT COVER AND REPAIR COST FOR HMI MODULE = $732 THOUGH WE DO HAVE A 3RD PARTY EXT. WARRANTY, WE STILL PAID $200+ OUT OF POCKET AND FEEL IT IRRESPONSIBLE FOR GM ELECTRONICS TO FAIL JUST 1 YEAR AFTER MODEL YEAR (AS ELECTRONICS NORMALLY SHOULD NOT RELATE TO # MILES) - SHOULD BE A FACTORY RECALL. REPEATED ATTEMPTS TO CONTACT CHEVROLET SENIOR SUPPORT BY PHONE TO DISCUSS SITUATION WENT UNANSWERED. DURING THE TIME THE CONSOLE WAS OUT (BUT CAR STILL DRIVE-ABLE), WE HAD REDUCED REAR VISIBILITY AND WERE MORE FEARFUL ABOUT BACKING UP, ESPECIALLY IN AREAS WITH MANY CHILDREN PRESENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11161027December 12, 2018SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS MAKING A RIGHT TURN AND THE TRACTION STABILIZATION ERROR POPPED UP ON MY DASH AND THE CHECK ENGINE LIGHT CAME ON. I CAME TO A STOP AND THE CAR STARTED SHAKING WHILE IT WAS AT A COMPLETE STOP. THE CAR NEVER SLID OR ANYTHING SO I DON'T KNOW WHY THE STABALIZATION ERROR WOULD COME ON AND THIS IS THE 2ND TIME IT HAS DONE THIS. THE VEHICLE IS FAIRLY NEW SO I DON'T KNOW WHY IT DOES THIS. ONCE I STEPPED ON THE PEDAL SLOWLY TO GO AGAIN THE ENGINE FELT LIKE IT JERKED. I HAVE READ MANY COMPLAINTS ON THIS ISSUE ON OTHER FORUMS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11160761December 11, 2018ELECTRICAL SYSTEM
VEHICLE WILL NOT START SOMETIMES AFTER DRIVING WILL USUALLY HAVE TO GIGGLE THE KEY IN THE IGNITION TO GET THE VEHICLE STARTED BACK UP..NHTSA RECALL #14V400
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11160818December 11, 2018ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE OIL PRESSURE INDICATOR ILLUMINATED. THE DEALER (HERITAGE CHEVROLET BUICK OWINGS MILLS, 11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 730-3826) REPAIRED THE OIL PRESSURE SENSOR. AFTERWARDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE VEHICLE WAS STILL AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 64,000. *TT PROBLEM RESOLVED BY DEALER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11160510December 10, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE VEHICLE WAS IN OPERATION, THE ENGINE STALLED AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHEVROLET OF SPRINGFIELD (840 BALTIMORE PIKE, SPRINGFIELD, PA 19064, 484-472-6290) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. *TT CONSUMER STATED TE GAS PEDAL IS NO LONGER WORKING.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11156308December 10, 2018ENGINE
2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO LOSS OF ENGINE POWER. *LD *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11157053December 8, 2018UNKNOWN OR OTHER
MY CAR WILL START SOMETIMES AND SOME
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11156971December 8, 2018ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLIGHTS GOES OUT EVERY TWO WEEKS. I HAVE HAD EVERYTHING DONE STILL STOP WORKING. ALSO ABS SYSTEM CONTINUES TO LIGHT UP AND BRAKES ACT UP .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11156798December 7, 2018ELECTRICAL SYSTEM
MY INSTRUMENT CLUSTER IS COMPLETELY OUT OF WACK !! NONE OF THE GAUGES ARE WORKING AND THIS IS A COMMON PROBLEM THAT OCCURS IN THIS MODEL CAR . THIS SHOULD HAVE DEFINITELY BEEN A RECALL!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11156808December 7, 2018AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR KEPT RANDOMLY FLASHING TO SERVICE THE AIR BAGS. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA 24012, (540) 344-1461) WAS INFORMED THAT THE VEHICLE WAS UNABLE TO PASS A STATE INSPECTION DUE TO THE FAILURE AND THEY INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11156062December 5, 2018ELECTRONIC STABILITY CONTROL (ESC)
ONE MONTH AFTER I BOUGHT IT USED FROM A DEALER I STARTED GETTING SERVICE STABILITRAK, SERVICE TRACTION CONTROL, SERVICE ABS LIGHTS WITH REDUCED POWER. IT HAS ALMOST 87K MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11155831December 4, 2018ELECTRICAL SYSTEM
AS I WAS DRIVING HOME THE CAR WENT INTO SHUTDOWN MODE. THE CAR WOULD NOT ACCELERATE AND THE DASHBOARD CLUSTER READ, TRACTION CONTROL SYSTEM FAILURE, AND A FEW OTHER THINGS THAT I DID NOT GET TO READ BECAUSE I WAS WATCHING THE ROAD. THEN THE TEMPERATURE GAUGE WENT TO THE MAX, AND THE CAR WAS NOT OVERHEATING AT ALL. I SHUT THE CAR OFF CHECKED ALL FLUIDS STARTED THE CAR BACK UP AND TRIED TO GET GOING AND THE CAR WOULD NOT ACCELERATE. AFTER A FEW MINUTES I MANAGED TO GET THE CAR BACK HOME AND A FEW MONTHS LATER IT HAPPENS AGAIN. I WENT TO EDMUNDS FORUM AND THERE ARE DOZENS OF THE SAME COMPLAINTS FOR THE SAME THING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0