Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11166310January 10, 2019
FUEL/PROPULSION SYSTEM
CHECK ENGINE, FUEL TANK WILL NOT FILL, CAR RUNS OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166037January 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE CONTACT WAS PARALLEL PARKING WITH ONE FOOT ON THE BRAKE PEDAL, HE OPENED THE DRIVER'S DOOR AND PLACED THE OTHER FOOT ON THE OUTSIDE PAVEMENT. THE VEHICLE SUDDENLY SURGED FORWARD AND PULLED THE CONTACT OUT OF THE VEHICLE. THE CONTACT'S FOOT BECAME PINNED BY THE REAR WHEEL OF THE VEHICLE. IT TOOK THE CONTACT HALF AN HOUR TO WIGGLE OUT FROM UNDER THE VEHICLE. THE CONTACT QUICKLY SHUT OFF THE VEHICLE. THE CONTACT WAS BRUISED AND SCRATCHED AND LATER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER (NIMNICHT CHEVROLET, 1550 CASSAT AVENUE, JACKSONVILLE, FL 32210, (904) 677-8823) DIAGNOSED THAT THE PURGE SOLENOID WAS STUCK OPEN AND CAUSED THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS REPAIRED. A WEEK LATER, WHILE DRIVING, THE ENGINE REVVED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE ENGINE IMMEDIATELY DECREASED FROM 3,000 RPMS. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER. THE MANUFACTURER SENT A CLAIMS REPRESENTATIVE TO VISIT THE CONTACT, TAKE PICTURES, AND RECORD THE FAILURE. THE CONTACT WAS WAITING FOR A REPRESENTATIVE FROM THE MANUFACTURER TO CALL HIM BACK. THE FAILURE MILEAGE WAS 29,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11166048January 9, 2019
STEERING
MY CAR IS 2015 IMPALA LTZ AND I AM THE FIRST OWNER. ON THE MORNING OF JAN 08,2019, AT 8:00AM, I LEFT MY HOUSE AND DROVE ROUTE 77 NORTH BOUND TO FAIRLAWN. IT IS STILL RUSH HOUR AND MANY CARS WERE ON THE ROAD. AT THE DISTANCE ABOUT 10 MILES AWAY FROM MY HOUSE IN HIGH WAY OF 77, MY STEERING SUDDENLY BECAME VERY STIFF AND IT SEEMS IT WAS LOCKED. I WAS AT THE FAST LANE AT THAT MOMENT AND MY CAR WAS ABOUT 70 MILES/HR. THERE IS A CURVES AHEAD OF ME AND IT IS SO HARD FOR ME TO TURN THE STEERING WHEEL TO FOLLOW THE CURVES. SO I HAVE TO TURN ON THE EMERGENCY LIGHT ON, SLOW DOWN MY CAR AND TRIED TO STEER THE CAR TO THE EMERGENCY SHOULDER. IT WAS SO DANGEROUS BECAUSE I CAN NOT CONTROL THE CAR DIRECTION WELL AND SLOW DOWN THE CAR SPEED VERY FAST WITHOUT BUMPING INTO OTHER CARS. IT IS IN MOTION CONDITION IN HIGHWAY ROUTE 77 LOSING THE CONTROL FOR STEERING WHEEL. MY CAR WAS TOWED TO GM DEALER AT APPROX. 10 AM ON JAN 08. TILL NOW IT IS AFTERNOON OF JAN 09, GM DEALER STILL CAN NOT FIND OUT THE PROBLEM AND GET IT FIXED. THE QUALITY ISSUE MAY CAUSE VERY DANGEROUS SITUATION FOR OTHER DRIVERS AS WELL. I THINK IT IS VERY ESSENTIAL FOR ME TO BRING OUT THIS QUALITY ISSUE FOR 2015 IMPALA LTZ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165017January 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE IN MOTION AROUND 30MPH, FELT A VIBRATION FOLLOWED BY 2 MESSAGES ON THE INFO CENTER. SERVICE STABILITRACK, SERVICE POWER STEERING DRIVE WITH CARE. THE ABS LIGHT AND THE STABILITRACK LIGHTS ARE ILLUMINATED ON THE DASH AS WELL AS NO LONGER HAVING POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164827January 7, 2019
VEHICLE SPEED CONTROL
"TALARA RECALL" THE HEATER DOES NOT GO OFF UNTILL THE CAR IS CUT OFF., THE CAR TREMBLES WHEN DRIVING IT , IT DOES NOT HAVE SPEED AND THEIR IS A KNOCKING SOUND COMING FROM THE DASHBOARD.ALL THIS BEGAN TO HAPPEN AFTER I LEFT THE TIRE KINGDOM SERVICE CENTERS.I BROUGHT IT BACK AND THE DEALER TELL ME THAT THEIR A RECALL ON MY CAR FOR THAT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164947January 7, 2019
VISIBILITY/WIPER
BLEND DOOR ACTUATORS FAIL TO OPERATE CORRECTLY WHILE DRIVING VEHICLE ON THE HIGHWAY CHANGING CABIN TEMPERATURE DRASTICALLY LOSING VISIBILITY OF FOGGED UP WINDSHIELD AND CRASH OCCURS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11165421January 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
SERVICE STABILITRAK - REDUCED ENGINE POWER LIGHTS CAME ON ALONG WITH THE ENGINE LIGHT WHILE DRIVING ON THE HIGHWAY CAUSING THE VEHICLE TO NOT BE ABLE TO ACCELERATE TO THE APPROPRIATE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165558January 4, 2019
UNKNOWN OR OTHER
WHILE OPERATING THE VEHICLE ON THE FREEWAY, THE SIDE DETECTION SYSTEMS (BOTH SIDES) FAILED TO OPERATE AND AN ALERT WAS RAISED ON THE DRIVER INFORMATION CENTER. UPON INSPECTION BY AN TECHNICIAN, IT WAS DISCOVERED THAT THERE WAS WATER INTRUSION INTO THE SIDE DETECTION SYSTEM AND THE MODULE HARNESS WAS CORRODED. VEHICLE TECHNICIAN INDICATED THAT A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY GM BUT NO FORMAL RECALL WAS INITIATED SINCE THE ISSUE DID NOT EFFECT THE OPERATION / SAFETY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165640January 3, 2019
AIR BAGS, ELECTRICAL SYSTEM
I HAVE A 2010 CHEVY IMPALA AND IT HAS THE AIRBAG ISSUE WHICH IT HAS A RECALL BUT WHEN I CALL CHEVY THEY SAY MICHAEL VEHICLES NOT AFFECTED EVEN THOUGH IT'S HAS THE SAME EXACT IS SHOES WITH THE PASSENGER SEAT IN THE WIRES AS THE RECALL. WHEN I CALL CHEVY IT ONLY SHOWS ONE RECALL FOR THE IGNITION SWITCH AND THEY WANT TO CHARGE ME TO FIX THE AIRBAG ISSUE BUT THERE'S A RECALL FOR SERVINGS 2009 AND 2010 CHEVY IMPALA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164638January 2, 2019
STEERING
ON THE 24TH OF DECEMBER AS I WAS PULLING INTO THE DRIVEWAY MY POWER STEERING SYSTEM LOCKED UP AND I COULD NO LONGER TURN THE VEHICLE. THE "CHECK POWER STEERING" INDICATOR LIGHT CAME ON. IT WAS TOWED TO A LOCAL MECHANIC WHO "RESET THE ERROR CODE" AND INFORMED ME HE DIDN'T KNOW WHEN AND IF THIS WOULD HAPPEN AGAIN. I LEFT THAT MECHANIC AND WENT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (PRESTON HOOD IN FORT WALTON BEACH). AFTER RUNNING A DIAGNOSTIC THERE, THEY SAID NOTHING WAS WRONG AND THEY HAD NEVER SEEN THIS PROBLEM BEFORE. I HAVE RECENTLY SEPARATED FROM THE MILITARY AND WAS ON THE WAY TO MY NEW JOB ON NEW YEAR EVE. I WAS DRIVING ON THE INTERSTATE (AT INTERSTATE SPEED) AND THE SAME PROBLEM OCCURRED AGAIN. I WAS ABLE TO MANEUVER TO AN OFF RAMP WITHOUT CAUSING AN ACCIDENT AND PARKED THE CAR. IT IS NOW AT A CHEVY DEALERSHIP IN PENSACOLA BEING DIAGNOSED AGAIN. A SEVERE SAFETY ISSUE THAT COULD HAVE EASILY COST ME MY LIFE OR SOMEONE ELSES'. I CAN NO IONGER DRIVE THIS VEHICLE WITH CONFIDENCE. I NEED A LONG TERM SOLUTION AND I NEED YOUR HELP !!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164651January 2, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE VEHICLE SHUT DOWN AND I CANNOT START IT BECAUSE OF THE IGNITION SWITCH CAUSING THE ENTIRE VEHICLE TO BECOME INOPERABLE. I WAS PULLING UP IN MY DRIVEWAYWHEN THE VEHICLE SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164434January 2, 2019
UNKNOWN OR OTHER
I RECEIVED A RECALL NOTICE FROM A DEALERSHIP AND I CHECKED THE NHTSA WEBSITE AND IT SHOWS NO RECALLS HAVE BEEN ANNOUNCED FOR MY VIN NUMBER. I READ AN ARTICLE ON THE FTC WEBSITE THAT DEALERSHIPS ARE BEING SUED BY SENDING FAKE RECALLS TO PEOPLE. THIS APPEARS TO BE ONE OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164402January 1, 2019
POWER TRAIN
I PLACED MY CAR IN PARK, WHILE THE CAR WAS STILL RUNNING. WHEN I GOT BACK IN, AND TRIED TO PUT IT INTO GEAR, THE CONSOLE SHIFTER SEEMED LIKE IT WAS LOCKED IN PLACE, AND WOULDN'T LET ME PUT THE CAR IN GEAR. THERE IS APPARENTLY A SWITCH UNDER THE CONSOLE COVER THAT ALLOWS ME TO TEMPORARILY FIX THIS ISSUE, BUT I HAVE TO DO SO EVERY TIME I WANT TO PUT MY CAR INTO GEAR FROM PARK. ONLY HAPPENS WHEN MY CAR IS IN PARK. I DON'T KNOW IF THIS IS A RECALL ISSUE OR NOT. BUT ANY REPLY ON THIS ISSUE, AS WELL AS WHAT I NEED TO DO TO GET IT FIXED WOULD BE MUCH APPRECIATED. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164149December 31, 2018
AIR BAGS, ELECTRICAL SYSTEM
"TAKATA RECALL" MY VEHICLE IGNITION SWITCH HAS WENT OUT AND MY " SERVICE AIR BAG " LIGHT HAS CAME ON AS WELL. I SEARCHED MY VIN NUMBER ON THIS SITE AND "0 RECALLS" SHOWS UP AS A RESULT. HOWEVER ITS HARD TO BELIEVE THAT THE EXACT SAME PROBLEMS THAT WAS ONCE RECALLED ARE BOTH IN TACT ON MY VEHICLE. IN ADDITION TO, I RECENTLY SEARCHED "IGNITION SWITCH RECALL" ON THE RECALL LIST AND "CHEVY IMPALA 2013 " CAME UP AS RESULT AND THAT IS CURRENTLY THE VEHICLE IM DRIVING AND THAT IS THE PROBLEM IM HAVING. I REACHED OUT THE DEALERSHIP AND THEY INFORMED SAID MY VEHICLE ISN'T LISTED FOR RECALLS HOWEVER LIKE STATED BEFORE I HAVE THAT SAME VEHICLE WITH THE SAME PROBLEM AND NOTHING CAN BE DONE. TO ADD MORE INFORMATION DEALERSHIP EVEN INFORMED THAT THE RECALL HAS EXPIRED BUT THE PROBLEM HAD JUST BEGUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164143December 30, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, WHEELS
WELL MY 2007 CHEVROLET IMPALA WANT DRIVE OR MOVE SO I DON'T IF IT'S THE TRANSMISSION BAD OR NOT I NEED ANSWER PLEASE IT'S LEAKING FLUID AND OIL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163935December 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ABS AND TRACTION CONTROL LIGHTS INTERMITTENTLY COME ON CAUSING CAR TO JERK WITH ACCELERATION, OR OCCASIONALLY, TO SLIP DURING BRAKING. WHEEL HUB ASSEMBLIES HAVE BEEN REPLACED MULTIPLE TIMES AND THE SAME FAULTY ISSUE KEEPS REOCCURRING. LOW QUALITY WIRING AND POSITION AND TAUTNESS GOING INTO THE HARNESS ARE A RECIPE FOR DISASTER. SENSORS CAN BE SET OFF WITH AS LITTLE EFFORT AS GENTLY ROCKING THE CAR, DEFINITELY GOING OFF IF THERE ARE ANY BUMPS OR POTHOLES IN THE ROAD. ALSO HAD OTHER ANNOYING ALTHOUGH LESS DANGEROUS ISSUES: DOOR LOCK ACTUATORS AND HEATING/AC ACTUATOR, CAUSING DOOR LOCKS TO NOT RESPOND AND CAUSING A HORRIBLE CLICKING NOISE IN THE CAR, RESPECTIVELY. I HAVE WALKED AWAY FROM THE CAR THINKING I HAD LOCKED IT ONLY TO FIND ONE OR MORE OF THE DOORS DID NOT LOCK. ACTUALLY HAD ITEMS TAKEN FROM THE CAR. THE CLICKING NOISE FROM UNDER THE DASH WAS SPORADIC, USUALLY UPON STARTING THE CAR, BUT OCCASIONALLY WHILE DRIVING WITH NO NOTICE. THIS EAR SPLITTING, HEADACHE INDUCING NOISE WOULD FOR THE MOST PART STOP AFTER SEVERAL MINUTES OF DRIVING, BUT WOULD SOMETIMES CONTINUE AFTER THE CAR WAS SHUT OFF AND WOULD DRAIN THE BATTERY. THE ELECTRICAL SYSTEM THROUGHOUT THE CAR IS HORRIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163994December 29, 2018
SERVICE BRAKES
BREAKS SQUEAL CONSTANTLY THEY ARE NEW PADS AND BREAKS CAN FIND ANY PROBLEMS HAVE TAKEN IT TO SEVERAL AUTO SHOPS AND DEALERSHIPS AND AS ABOUT ANY RECALL ISSUES IT SEEMS AS IF THEY ARE LOCKED UP I CAN NOT TAKE IT THROUGH A DRIVE THROUGH CAR WASH IT WILL NOT GO UP ON THE ROLLERS THE BACK BRAKES ARE LIKE THEY HAVE LOCKED OR I HAVE THE EMERGENCY BRAKE ON AND IN REVERSE IS WHEN THEY ARE DRAGGING THIS IS THE FIRST COMPLAINT THAT I HAVE FOUND THAT IS THE SAME ISSUE AS MINE I HAVE CALLED CHEVROLET THEY NEVER MENTIONED ANYTHING ABOUT COMPLAINTS OR ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163740December 27, 2018
UNKNOWN OR OTHER
WATER IS GETTING IN TRUNK WHERE THE SPARE TIRE IS LOCATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163471December 26, 2018
SERVICE BRAKES
MY CAR HAS A PROBLEM WITH THE ABS TRACTION CONTROL IVE REPLACED THE WHEEL HUBS TWICE AND THE PROBLEM GOES AWAY AND THEN IT RETURNS. IM TIRED OF IT BECAUSE ITS COSTLY AND I DO NOT HAVE MONEY I WORK A PART TIME JOB. ALSO THE CAR LOSES POWER IT STARTS STATING REDUCED ENGINE POWER ON MY DASH ITS DANGEROUS BECAUSE ITS DONE THIS TO ME A FEW TIMES ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163286December 24, 2018
SEATS
TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS FRACTURED WHERE THE AIR BAG SENSOR WAS LOCATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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