Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11192557March 30, 2019
POWER TRAIN
WHEN DRIVING IT STATED NOT TO PICK UP SPEED THEN INBOXES I COULDN'T GO ANYMORE I TURN IT OFF THEN BK ON AND I PUT IT ON DRIVE. AND IT WENT INTO REVERSE SO I TURNED IT OFF WAITED A LITTLE AND THEN TIERED IT BACK ON AND IT PICKED UP A LITTLE SPEED (5MPH) AND I KEPT HAVING TO TURN IT OFF N ON TILL I MADE IT HOME. AFTER I HAVEN'T DROVE IT. THE ONLY GOOD THING WAS THAT IT HAPPENED ON MY BACK RODE TO MY APT. (LESS CARS)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192576March 30, 2019
ELECTRICAL SYSTEM
SIDE BLIND ZONE ALERT STOPPED WORKING DUE TO THE POOR DESIGN OF THE MODULES. THIS CAUSED MY GAS GAUGE AND ODOMETER TO STOP WORKING. IN ADDITION, THE FOLLOWING LIGHTS CAME ON AND SAID THEY NEEDED TO BE SERVICED: AIR BAGS, TIRES,THEFT SYSTEM, CHECK ENGINE. AFTER ALL OF THIS, MY CAR WOULDN'T START. I WAS LEFT STRANDED. THE FAULTY MODULES SCRAMBLED MY COMPUTER IN MY CAR. THE COST OF THIS REPAIR IS AROUND $1400 TO FIX, PLUS THE MODULES WILL FAIL AGAIN AND NEED TO BE REPLACED AGAIN. THE MODULES ARE A POOR DESIGN FROM GM. THIS SEEMS TO BE AN ONGOING ISSUE WITH THESE CARS. CURRENTLY, GM HASN'T BEEN HELD RESPONSIBLE TO FIX THE DESIGN OF THESE MODULES. NOT ONLY DO WE HAVE TO PAY FOR THE REPAIR OF THE FAULTY MODULES. WE PAID AND STILL PAY A HEFTY PRICE FOR THIS VEHICLE. I WISH I KNEW ABOUT THIS ISSUE BEFORE I PURCHASED THIS CAR. MY CAR WAS PARKED AND WHEN I TRIED TO START IT, IT WOULDN'T START. I FINALLY WAS ABLE TO START IT. AS I DROVE IT TO THE SHOP, I DIDN'T HAVE ANY SPEED ODOMETER, TURNING SIGNALS OR LIGHTS. THIS WAS VERY DANGEROUS DUE TO DRIVING ON A 4 LANE HIGHWAY IN A BUSY CITY. TO LOSE ALL GAUGES, LIGHTS, TURN SIGNALS AND TO HAVE OTHER NUMEROUS "CHECK" LIGHTS COME ON IS VERY UNSAFE. I COULD HAVE BEEN REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192640March 30, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THIS HAS NOW OCCURRED ON TWO SEPARATE OCCASIONS. WHEN MY CAR IS IN MOTION, THE STABILITRACK LIGHTS FLICKER ON AND MY CAR BEGINS TO LOSE POWER. I CANNOT DRIVE OVER 35 MILES PER HOUR TOPS, INCREDIBLY DANGEROUS ON THE FREEWAYS IN SOUTHERN CALIFORNIA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192163March 28, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
INTERMITTENT TRACTION LIGHT AND ABS LIGHT POOR ACCELERATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191799March 27, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND JERKED FORWARD. THE CONTACT TOOK THE VEHICLE TO GREGG YOUNG CHEVROLET (17750 BURT ST, OMAHA, NE 68118, (402) 509-3028) TWICE, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. ON ONE OCCASION, THE CONTACT'S VEHICLE LURCHED FORWARD AND CRASHED INTO ANOTHER VEHICLE THAT TURNED IN FRONT OF THE CONTACT. THE CRASH WAS A T-BONE COLLISION. A POLICE REPORT WAS FILED. THE CONTACT AND OTHER DRIVER WERE INJURED AND TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO HUBER CADILLAC (11102 W DODGE RD, OMAHA, NE 68154, (402) 496-5400), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP, SPARK PLUGS, COIL, AND FUEL INJECTOR (TWICE); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11191818March 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
LOSS OF POWER STEERING AT STARTUP, BECOMES INTERMITTENT AFTER DRIVING FOR A FEW MINUTES, THEN SERVICE STABILITRACK NOTIFICATION COMES ON SOMETIMES WHILE DRIVING. THE STABILITRACK NOTIFICATION WILL COME ON WHILE MAKING A TURN, DOESN'T MATTER IF IT IS A RIGHT OR LEFT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191626March 26, 2019
ELECTRICAL SYSTEM
THE ACTUATOR HAS FAILED IN THE CAR, A SMALL ELECTRICAL MOTOR THAT MOVES THE TEMP DOORS OR THE RECIRCULATION DOOR. WHEN THE ACTUATOR GOES BAD, YOU WILL HEAR A THUMP NOISE FROM UNDER THE DASH THAT IS EXTREMELY LOUD, WHICH IMPEDES THE DRIVER ABILITY TO HEAR EMERGENCY VEHICLES, WHICH IS TRUE A SAFETY CONCERN. I HAVE GOOGLED ONLINE AND THERE ARE 5K COMPLAINTS OVERALL. THIS IS A FACTORY DEFECT WHICH IS NOT SAFE FOR CONSUMER. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T1733_DS503761 HTTPS://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2012/AC_HEATER/KNOCKING_NOISE_IN_GLOVE_COMPARTMENT.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191646March 26, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
EVERY WARNING LIGHT ON THE DASHBOARD BECAME ILLUMINATED. LOST POWER STEERING, CAR BECAME SLUGGISH, LACKED SPEED, AND POWER. BRAKING CONTROL WAS LIMITED. VEHICLE WAS DRIVE ABLE ONLY IN LIMP MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191350March 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STABILITRAK WAS FAULTY AND THE VEHICLE WOULD ONLY SHIFT INTO DRIVE. ALSO, THE RADIO AND HEAT FAILED TO OPERATE PROPERLY. WHEN THE VEHICLE WAS RESTARTED, IT RESET ITSELF; HOWEVER, THE STABILITRAK INDICATOR WOULD NOT ILLUMINATE. ALL THE OTHER WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191163March 24, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
HI I PURCHASED MY IMPALA LAST YEAR USED AND FOR ABOUT THE FIRST 6 MONTHS IT RAN FINE...NOW ELECTRICAL PANEL GOES ON THE FRITZ DIMMING MY LIGHTS AND DASHBOARD...POWER WINDOWS AND MIRRORS NOT WORKING... ALSO ABS LIGHT AND TRACTION LIGHTS ON CONSISTENTLY...TRACTION RANDOMLY ACTIVATES AND CAR LIGHTERS JUST STOPPED WORKING. SOMETHING IS WRONG WITH THIS SPECIFIC MODEL AND IT REALLY NEEDS TO BE RECALLED. ALSO TURN KEY TO START CAR AND THE CAR DOESN'T START SO I DO THIS 2-3 TIMES TO START CAR UP...REALLY NEEDS TO RECALL ALL 2005 IMPALAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191181March 24, 2019
POWER TRAIN
DURING BRAKING, THE CAR WILL SOMETIMES LURCH FORWARD DUE TO THE TRANSMISSION DOWNSHIFTING HARD. THE FEELING CREATED IS LIKE BEING HIT IN THE REST BY ANOTHER CAR AT LOW SPEED. THIS COULD CAUSE THE VEHICLE TO REAR-END ANOTHER VEHICLE OR CAUSE AN ACCIDENT AT INTERSECTIONS CONTAINING CROSSWALKS AND PEDESTRIANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191215March 24, 2019
STEERING
CAR LOSES POWER STEERING WHEN TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191138March 23, 2019
ELECTRICAL SYSTEM, ENGINE
THE RADIATOR FAN STOP WORKING DO TO ELECTRICAL PROBLEM I CHANGE SENSORS AND RELAYS N STILL WON'T WORK I HAD AUTO SHOP TEST THE FAN AND THE FANS WORKS. IT STOP WORKING ON ITS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190613March 21, 2019
STEERING, UNKNOWN OR OTHER
WHILE DRIVING DOWN THE ROAD THE CAR SHUTS OFF AND POWER STEERING STOPS WORKING. HAS HAPPENED SEVERAL TIMES, LUCKILY ONLY AT LOW SPEEDS SO FAR. I GOOGLED IT AND FOUND TONS OF PEOPLE SAYING THE EXACT SAME THING HAPPENED TO THEIR IMPALA. NOT COOL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190336March 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
SIDE TRAFFIC DETECTION SYSTEM IS INOPERATIVE. CAR HAS BEEN AT THE DEALERSHIP FOR 15 DAYS AS OF THIS WRITING . WE ARE BEING TOLD THE CONTROL MODULES TO REPAIR THE DEFECT IS NOT AVAILABLE. WE ARE ELDERLY AND CANNOT BE WITHOUT THE USE OF A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189909March 19, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE MESSAGE CENTER DISPLAYED "SERVICE VEHICLE, AIR BAGS, FRONT LAMP DETECTION". THE VEHICLE WAS TAKEN TO MCGRATH CHEVROLET OF DUBUQUE (3255 UNIVERSITY AVE, DUBUQUE, IA 52003) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWO WEEKS AGO, BUT THE INSTRUMENT PANEL BEGAN DISPLAYING THE SAME MESSAGE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,755.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189970March 19, 2019
ELECTRICAL SYSTEM
THE LANE DEPARTURE MODULES GET WET AND ARE LOCATED BEHIND THE REAR TIRE. AS A RESULT THE ELECTRICAL SYSTEM IS NOW FAILING I GET MESSAGES THAT MY AIRBAG HAS DEPLOYED. THE GAS GAUGE DROPS TO EMPTY. THE HEAT IN THE DRIVERS SEAT DOES NOT WORK. NOW I HAVE UNEXPLAINED WATER IN THE BOTTOM OF MY TRUNK WITH NO SINGS HOW IT GOT THERE. I HONESTY DO NOT FEEL SAFE DRIVING IN IT NOT KNOW WHAT WILL HAPPEN NEXT AND IT MY GAUGES TELL ME WRONG INFORMATION. IE NO GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189827March 18, 2019
ELECTRICAL SYSTEM
THE SIDE DETECTION MODULES BEHIND THE REAR TIRES ARE FAILING AND CAUSING ALL ELECTRONICS TO FAIL. THIS MODULE GOES BAD AND THE TRACTION CONTROL, ABS, BLINDSPOT MONITORS, HVAC, AIRBAGS, HEADLIGHTS AND GAUGES ALL GO OUT. THIS HAPPENS WHEN WHEN DRIVING AND IS ERRATIC IN ITS BEHAVIOR. IT ALSO MAKES THE GAS PEDAL HESITATE AND THE CAR BECOMES A HUGE SAFETY CONCERN. IT SEEMS LIKE IT IS A COMMON PROBLEM DUE TO POOR PLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189681March 18, 2019
ELECTRICAL SYSTEM, ENGINE
CAMSHAFT POSITION SENSOR IS MAKING CAR FALL DEAD WHILE DRIVING AT ANY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187362March 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING, SEVERAL FUNCTIONS IN THE CAR WILL TURN OFF. FUNCTIONS INCLUDE HEATING/ COOLING SYSTEM, LIGHTS (DASHBOARD LIGHTS), DOORS LOCK/ UNLOCK AND COLLISION SYSTEMS TURNS OFF. I'VE RESEARCHED ONLINE AND FOUND SEVERAL OTHER CUSTOMERS HAVE HAD THE SAME ISSUES RANGING BACK TO 2018. I'VE TAKING MY CAR TO A GM DEALERSHIP AND FOUND THAT THE SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. I ALSO FOUND THE SENSOR IS ON BACK ORDER, WHICH MAKES ME BELIEVE THIS IS A LARGER ISSUE THAN I THOUGHT AND SOME ONE NEEDS TO INVESTIGATE FURTHER. DRIVING ALONG THE HIGHWAY AND SEVERAL SECURITY FEATURES START TO TURN OFF IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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