Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11194468April 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
DRIVING AT ABOUT 70MPH MY CHECK ENGINE LIGHT CAME WITH WITH THE READING SERVICE STABILITY TRACK, ENGINE REDUCED POWER AN DISABLED STARTED, SERVICE THROTTLE INSTANTLY I LOSS ALL RMPS AN MY STEERING WHEEL ALMOST FULLY LOCKED WHILE THE CAR WAS STILL ON MOTION. LUCKILY I WAS ABLE TO JUS BARLEY VEER OFF THE ROAD INTO SAFETY. WHY WOULD A CAR COMPANY HAVE SOMETHING LIKE THIS IN THIER VEHICLES. THAT WOULD LOCK THE STEERING WHEEL WHILE GOING AT ACCELERATED SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194292April 6, 2019
ELECTRICAL SYSTEM
MY WHOLE ELECTRICAL SYSTEM FAILED! MY SIDE DETECTORS STOPPED WORKING THE FORWARD COLLISION FAILED ALL AT THE SAME TIME. I HAD SMOKE COMING FROM THE REAR BUMPER. THEN I WAS GETTING ALL KINDS OF MESSAGES AIRBASE, ABS, TRACTION I LOST ALL THE GAUGES NO SPEEDOMETER NOTHING THE HEAT WOULD COME ON AND STUFF OFF ALL BY IT SELF. BEFORE I COULD MAKE IT TO MY SCHEDULE APPOINTMENT AT THE DEALERSHIP TO GET CHECKED OUT IT DIED I COULD GET IT STARTED ANYMORE!! VERY UNSAFE WHEN YOU ARE DRIVING DOWN THE ROAD! AND VERY FRUSTRATED WITH GUM BECAUSE THIS IS A VERY COMMON ISSUE OF FAILING MODULES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194337April 6, 2019
ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL APPLIES RANDOM BREAKING WHILE TURNING ON RESIDENTIAL STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194205April 5, 2019
ENGINE
LAST YEAR I BOUGHT MY CAR FROM A PRIVATE DEALER. SINCE PURCHASING IT, MY CAR ALWAYS SEEMS TO BE RUNNING HOT. MY "CHECK ENGINE COOLANT" LIGHT USE TO COME ON SO OFTEN, I WENT OUT AND PURCHASED ANOTHER RADIATOR HOSE AND CLAMPS AND GOT THE LIGHT TO TURN OFF. HOWEVER THE ISSUE WITH MY CAR RUNNING HOT HAS NOT GONE AWAY. I'M SCARED THAT THIS IS A BIGGER ISSUE THAN COOLANT AND IT COULD CREATE A FIRE AND AFTER READING THE RECALL, I AM AFRAID TO DRIVE UNTIL THIS PROBLEM IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194240April 5, 2019
STRUCTURE:BODY
SPARE TIRE COMPARTMENT HOLDS WATER TURNING TO MOLDY, MILDEW SMELL AFTER CAR WASH OR HEAVY RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193781April 4, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, AN EXPLOSION OCCURRED AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND FAULKNER CHEVROLET (298 STOKE PARK RD, BETHLEHEM, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193794April 4, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I STARTED MY VEHICLE AND INSTANTLY THE PASSENGER SIDE BLIND SPOT INDICATOR LIGHT CAME ON. EVEN AFTER I SHUT OFF MY VEHICLE; THE INDICATOR LIGHT STAYED ON. IT WOULD CHANGE IN BRIGHTNESS OCCASSIONALLY. I WAS HOPING THAT IT WOULD NOT DRAIN MY BATTERY OVER NIGHT AS I'M NOT A MECHANIC. I CHECKED THE SENSORS ON THE BUMPER FOR CLEANLINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193810April 4, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
4-4-2019 DROVE TO WORK. NOTICED AFTER PARKING CAR THAT THE SIDE BLIND SPOT WARNING SYSTEM LIGHT WAS "ON": TURNED CAR ON AND THEN OFF, BUT IT STILL STAYS LIT. THIS WILL RESULT IN THE CAR BATTERY BEING DRAINED, ELECTRICAL SYSTEM BEING FRIED, OR THE SENSOR EVENTUALLY BURNING OUT. NOT SURE WHICH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193916April 4, 2019
ELECTRICAL SYSTEM
THE BLIND SPOT MONITORING SYSTEM FAILED ON MY VEHICLE AT ONLY 62,000 MILES. THE MODULES AND HARNESS ARE MOUNTED UNDER THE REAR BUMPER COVER BEHIND THE WHEELS WHERE MOISTURE DIRT AND ROAD SALT ENTER CAUSING CORROSION AND POSSIBLE FIRE. THE PASSENGER SIDE NOTIFICATION LIGHT STAYED ON FOR TWO DAYS STRAIGHT EVEN WHEN THE CAR WAS OFF. IT IS NOT FUSED IN THE BACK OF THE VEHICLE ONLY UNDER THE HOOD. THESE SAFETY COMPONENTS SHOULD BE MOUNTED IN THE TRUNK PER INDUSTRY STANDARD OR SEALED WITH PROPER WEATHER RESISTANT GASKETS AT THE VERY LEAST. THE HARNESS WAS CORRODED SO BADLY IT WAS JUMPING THE CONNECTION AND BLOWING FUSES. THE MODULES WERE VISIBLY SWOLLEN FROM HAVING MOISTURE INSIDE AND RUST FORMING. I CONTACTED GM AND THEY WOULD NOT COVER THE REPAIR. THERE SHOULD BE A FULL RECALL IF NOT A SPECIAL COVERAGE ON THIS SAFETY ISSUE, IT IS VERY SERIOUS AND VERY COSTLY. MY GARAGE/HOUSE COULD HAVE BURNED DOWN OR I COULD HAVE BEEN INVOLVED IN A VEHICLE FIRE OR ACCIDENT DUE TO LOSS OF SAFETY FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193612April 3, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE BRAKE LIGHT MALFUNCTIONED DUE TO A FAULTY GASKET THAT ALLOWED WATER TO LEAK INTO THE TRUNK OF THE VEHICLE. IN ADDITION, THE BATTERY POWER WOULD DRAIN ALTHOUGH THE VEHICLE WAS TURNED OFF AND THE ODOR OF MOLD AND MILDEW WERE PRESENT INSIDE THE VEHICLE. GRAY-DANIAL CHEVROLET (6060 I-55, JACKSON, MS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193646April 3, 2019
ELECTRICAL SYSTEM
SIDE DETECTION MODULES FAILED CAUSING ALL GAUGES AND DASH ITEMS TO QUIT WORKING WENT OUT AT 65 MILES PER HOUR PARTS WEEKS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193505April 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
TAKATA THE PROBLEM THAT IS WRONG WITH MY CAR IS THE ENGINE POWER REDUCE IS ALWAYS COME ON AND WHEN I'M ON THE INTERSTATE OR HIGHWAY MY SPEED REDUCE AND MY CAR CAN SHUT OFF AT ANY TIME WHILE DRIVING AND IT CAN CAUSE A BAD WRECK. THE PROBLEM BEEN HAPPEN FOR A MINUTE NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193078April 1, 2019
UNKNOWN OR OTHER
SIDE DETECTION SYSTEM FAILED. WILL NOT WORK ON LEFT SIDE. DEALERSHIP SAID WAS CORRODED WIRES AND MODGUAL WOULD NEED TO REPLACED. ($1,100). SAFETY ISSUE AND MIGHT HAVE A ELECTRIC BURNING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193170April 1, 2019
ELECTRICAL SYSTEM
MY CAR WAS EXPERIENCING INTERMITTENT ISSUES WITH THE SIDE BLIND SPOT MONITORING SYSTEM WHEN MY CAR'S DASH STOPPED WORKING WHILE TRAVELING ON THE HIGHWAY AT 55 MPH.. I HAD SEVERAL SERVICE SYSTEM ERRORS` `FOR `SIDE BLIND SPOT, FRONT CAMERA, TIRE PRESSURE MONITOR ETC BUT MOST CONCERNING IS THAT THE DIRECTIONAL WOULD NOT FUNCTION, THE GAS, SPEEDOMETER, AND THE TACHOMETER DID NOT FUNCTION. IT WAS DUSK AND IT APPEARED THE AUTOMATIC LIGHTING CONTROL STOPPED WORKING AS WELL. I STOPPED SAFELY AND TURNED OFF MY CAR AND TRIED TO RESTART THE CAR AND THE PUSH BUTTON START WOULD NOT WORK. I WAS ABLE TO RESTART THE CAR BY PUTTING THE KEY FOB IN THE FACTORY POCKET DESIGNED TO START THE CAR WITH A KEY FOB WITH A LOW BATTERY. I WAS ABLE TO GET MY CAR INTO THE CHEVROLET DEALERSHIP AND THEY CONFIRMED THAT THE SIDE BLIND SPOT MODULES WERE BAD. THEY DISCONNECTED THE MODULES AND MY CAR'S DASH FUNCTION RETURNED WITH JUST A WARNING TO SERVICE THE SIDE BLIND SPOT SYSTEM THE DEALERSHIP PROVIDED ME A COPY OF A GM SERVICE BULLETIN #17-NA-154 SERVICE SIDE OBJECT DETECTION MESSAGE STATING TO REPLACE BOTH MODULES AND THE WIRING HARNESS NEED TO BE REPLACED FOR $1,638.91. I HAD ALREADY REPLACED ONE MODULE 13 MONTHS EARLIER FOR $720. THIS FAILURE MODE IS UNACCEPTABLE LEAVING THE CAR IN A DANGEROUS STATE WITHOUT DIRECTIONALS, IMPORTANT GAGES LIKE SPEEDOMETER AND FUEL , AND POSSIBLY NO AUTOMATIC LIGHTING CONTROLS. THE DESIGNED FAILURE MODE SHOULD BE SOLELY A SERVICE BLIND SPOT MONITORING SYSTEM LEAVING ALL OTHER SYSTEMS OPERATIONAL. CURRENTLY I AM TOLD THAT ALL PARTS REQUIRED TO FIX MY CAR ARE UNAVAILABLE. AN ADVANCED SAFETY SYSTEM THAT IS DANGEROUS WHEN IT FAILS IS NEITHER ADVANCED OR SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193199April 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) BY PUENTE HILLS CHEVROLET (17300 GALE AVE, INDUSTRY, CA 91748, (626) 709-4230). THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR AND THE VEHICLE ALMOST CAUGHT FIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193219April 1, 2019
ELECTRICAL SYSTEM
THE REAR SIDE DETECTION MODULES CORRODED DUE TO BAD PLACEMENT ON THE VEHICLE. THE MODULE IS DIRECTLY BEHIND THE REAR WHEEL WITHOUT ANY SHIELDING, SO WHEN THE SNOW AND SALT FROM THE WINTER CAME OFF THE TIRE, IT WOULD LAND DIRECTLY ON THE READ SIDE DETECTION MODULE CAUSING CORROSION. THERE ARE A TON OF FORUMS ONLINE SUCH AS HERE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T54868_DS885696. CHEVY HAD THIS PROBLEM IN 2014.5-2016 MODEL BUT WON'T COVER IT EVEN THOUGH THEY CHANGED THE MODULES IN NEWER MODELS TO PROTECT AGAINST THE ELEMENTS BETTER. THEY KNOW THERE IS A PROBLEM BUT REFUSE TO FIX IT FOR OLDER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192727March 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
FIRST ITEM,DRIVING STABILITY LIGHT CAME ON TWICE HOW TO GO TO DEALERSHIP FOR REPAIR.SECOND ITEM, PASSENGER SIDE LOW BEAM LIGHT ISSUE, REPLACE BULB THREE TIMES CAN'T IDENTIFY PROBLEM WITH THE CONNECTION OR WIRING ISSUE. TO REPLACE BULB, REQUIRES REMOVAL OF FRONT END BUMPER IN ORDER TO COMPLETE PROJECT. PROBLEM OCCURRED WHILE NIGHT DRIVING ON HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192774March 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE IN MOTION MY 2011 CHEVY IMPALA UP A HIGHWAY MY VEHICLE DASH WILL COME UP AND SAY STABILITRAK DISABLED TRACTION CONTROL DISABLED THEN ENGINE POWER REDUCED THEN THE VEHICLE WILL BEGIN TO NOT STEER CORRECTLY THEN I WILL HAVE TO PULL OVER AND RESTART THE VEHICLE IT THEN REPEATS ITSELF AFTER A SHORT PERIOD OF TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192815March 31, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
BLIND SPOT DETECTION HAS FAILED AGAIN. SERVICE SIDE DETECTION ERROR IN DASH DISPLAY THE SYSTEM FAILED UNDER WARRANT IT HAS FAILED AGAIN OUT OF WARRANTY. THIS IS A SAFETY CONCERN CHEVY NEEDS TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192820March 31, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SIDE DETECTION MODULE WENT OUT ON BOTH SIDE AFTER IT WAS IMPACTED BY RAIN. I WAS TOLD BY THE DEALERSHIP THAT THERE IS A NEW MODULE HOWEVER I WOULD HAVE TO PAY 1300.00 FOR IT BECAUSE IT IS SEALED UP BETTER AND LESS LIKELY TO RECEIVE WATER DAMAGE. I WAS ALSO TOLD THAT IF NOT FIXED THAT MY CAR WONT START AND I WOULD HAVE OTHER ELECTRICAL ISSUES. OTHER PEOPLE HAVE SAID THEY THEIR MODULE HAVE CAUGHT ON FIRE. BAD PART CHEVROLET THIS NEEDS TO BE RECALLED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala