Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11231604July 13, 2019
ENGINE
WHILE DRIVING THE CAR THE ENGINE SIMPLY SHUTS OFF WHETHER ON THE HIGHWAY AT 70 MPH, ON CITY STREETS AT 40 MPH OR BACKING OUT OF MY DRIVEWAY. USUALLY AFTER WAITING A FEW MINUTES IT WILL RESTART. THE PROBLEM BEGAN IN FEBRUARY 2019 AND HAS BEEN ONGOING. MY MECHANIC HAS HAD THE CAR MULTIPLE TIMES AND I HAVE HAD THE CAR TOWED TO MY MECHANIC 3 TIMES MAKING SURE NOT TO START THE CAR. IT HAS NO CODES STORED TO HELP MY MECHANIC FIND THE PROBLEM. THEY HAVE TRIED SEVERAL DIFFERENT THINGS BUT AS USUALLY EVEN WHEN THEY KEPT IT 2 WEEKS THE CAR FAILED TO STALL ON THEM WHEN THEY TEST DROVE IT. I HAVE SEEN ARTICLES AND EVEN COMPLAINTS ON YOUR WEBSITE OF THIS ISSUE. THIS IS SERIOUS AND DANGEROUS AND I CANNOT BELIEVE A RECALL HAS NOT BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231633July 13, 2019
UNKNOWN OR OTHER
THE TRUNK FILLS UP WITH WATER EVERY TIME IT RAINS. UP TO A GALLON OF WATER COLLECTS IN THE SPARE TIRE AREA WITH ALL OF THE CARPETED AREA BECOMING WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231387July 12, 2019
ENGINE
MY 2017 CHEVY IMPALA'S, EQUIPPED WITH A 3.6L V-6 ENGINE, AIR CONDITIONING EVAPORATOR IS DAMAGED AND IS LEAKING REFRIGERANT AND RESULTING IN LOSS OF AIR CONDITIONING. THIS LOSS OF AIR CONDITIONING OCCURS ALL THE TIME-STATIONARY, IN MOTION--THE AIR CONDITIONING NO LONGER WORKS AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230987July 11, 2019
ELECTRICAL SYSTEM
TAKATA RECALL. SIDE DETECTION SERVICE MESSAGE CENTER LIGHT IS A DAILY MESSAGE. ALSO RADIO BLACK SCREEN. RADIO SHORT,DASH BLACK SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230751July 10, 2019
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING 50 MPH, THE KEY POSITION MOVED WHILE IT WAS IN THE IGNITION. THE FAILURE AFFECTED THE ENGINE, POWER STEERING, AND THE CONTACT WAS UNABLE TO BRAKE. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED AND DECLARED THE VEHICLE DESTROYED. THE DRIVER SUSTAINED AN EXTENSIVE LACERATION WHEN THE DRIVER'S SIDE AIR BAG COMPONENTS PROJECTED FROM THE STEERING WHEEL. THE DRIVER HAD CONTINUOUS HEADACHES AND THE INJURY REQUIRED STITCHES. CHEVROLET OF MORRISTOWN (5320 WEST ANDREW JOHNSON HWY, MORRISTOWN, TN 37814, 423-408-2966) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL A LAWYER. THE MANUFACTURER WAS NOT INITIALLY NOTIFIED OF THE CRASH, BUT WAS LATER CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11230608July 9, 2019
AIR BAGS
THE PASSENGER AIR BAG LIGHT KEEPS COMING ON SO THEREFORE THE PASSENGER IS NOT PROTECTED. MY CAR IS ONLY 3 TEARS OLD AND THE AIRBAGS SHOULD NOT BE MESSING UP. THE EXTENDED WARRANTY WILL NOT COVER IT. IT IS GOING TO BE $1250.00 TO GET IT FIXED I HAVE A CAR NOTE AND I AM NOT ABLE TO PAY THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230245July 8, 2019
ELECTRICAL SYSTEM
OBJECT SENSORS. DUE TOO RAIN SNOW. ONE WINTER, THEY BOTH WENT OUT . THEY ARE NOT PROTECTED FROM WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229980July 8, 2019
SEAT BELTS
I DID NOT KNOW WHO TO REPORT THIS TO OR I WOULD HAVE DONE THIS ABOUT 6 MONTHS AGO. EVERY DAY WHEN IT IS THE FIRST TIME TO DRIVE THE CAR FOR THE DAY, I HAVE TROUBLE GETTING THE DRIVERS SIDE SEATBELT TO LATCH. IT DOES NOT LATCH FOR MY FIRST ATTEMPT. BUT IT MAY TAKE A FEW TIMES BEFORE IT FINALLY DOES. I HAVE BEEN VERY CONCERNED THAT AT SOME POINT IT WILL NOT LATCH AT ALL OR THAT I MAY NOT BE ABLE TO UNLATCH IT. I DO NOT WANT TO DRIVE WITHOUT THE SEATBELT. THERE ARE TIMES WHEN I HAVE MY GRANDCHILDREN WITH ME SO THIS IS A CONCERN FOR ME. MY HUSBAND PURCHASED A DEVISE TO CUT THE BELT IF NECESSARY. PLEASE LET ME KNOW IF THIS SITUATION CAN BE RESOLVED BEFORE SOMETHING HAPPENS FOR THE DRIVER OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229881July 7, 2019
POWER TRAIN
3RD TRANSMISSION REPLACEMENT IN LESS THAN 150,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229407July 4, 2019
FUEL/PROPULSION SYSTEM
AS I WAS DRIVING, AROUND 30 MPH, THE WARNING DISPLAYS "REDUCED ENGINE SPEED" AND THE CAR WILL BARELY REACH 45 MPH. TWICE IN 5 YEARS, WE HAVE HAD TO REPLACE THE ACCELERATOR PEDAL POSITION SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229316July 3, 2019
UNKNOWN OR OTHER
LOUD CLICKING NOISE COMING FROM INSIDE THE DASHBOARD. THE SOUND IS NEAR THE DRIVER SIDE PASSENGER SIDE. IT HAPPENS WHENEVER I UNLOCK THE DOORS OR DO ANYTHING WITH THE AIR CONDITIONING/HEATING CONTROLS. IT GOES ON FOR MINUTES AT A TIME WHEN I FIRST GET IN THE CAR AND HAPPENS ON AND OFF WHILE I'M DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229006July 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE STABILITRAK, TRACTION CONTROL, PARKING BRAKE, AND CHECK ENGINE WARNING INDICATORS LLUMINATED. AFTERWARDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229037July 2, 2019
ENGINE
MY CAR JUST STOPPED IN THE MIDDLE OF THE ROAD IN HEAVY TRAFFIC OF 45 MPH. WEATHER WAS ABOUT 90 DEGREES F.. MESSAGE ON DASH WAS "STARTING DISABLED SERVICE THROTTLE." I AM LUCKY NOT TO HAVE BEEN SERIOUSLY HURT OR KILLED. AFTER PUSHING IT TO A SIDE STREET, IT STARTED AGAIN AND SHOWED "REDUCED ENGINE POWER" AND WENT ABOUT 20 MPH. I SAW ONLINE THIS IS COMMON PROBLEM WITH MANY CHEVROLETS. WHY NO RECALL? SO DANGEROUS. REPAIR IS ESTIMATED AT $750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228606July 1, 2019
ELECTRICAL SYSTEM
SIDE DETECTION SYSTEM FAILURE UPON STARTING VEHICLE. FAILURE WILL NOT RESET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228773July 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL. WHEN VEHICLE IS STARTED A LOUD SCREECH HAPPEN EVERY TIME VEHICLE IS STARTED, ONCE VEHICLE IS IN MOTION ON HIGHWAY, STREET, CITY.AND IN MOTION THE VEHICLE STARTS ALARMING AND LETTIMG ME KNOW IN THE INFORMATION WIDOW CHECK TIRE MONITORING SYSTEM WITH TIRE PRESSURE LIGHT CONSISTENTLY ON THEN VEHICLE ALARMING SOUNDS AGAIN TO CHECK STABILITY TRAK AND THEN IT ALARM S AGAIN WITH THE CHECK ENGINE LIGHT THAT THE VEHICLES ENGINE POWER HAS BEEN REDUCED AND VEHICLE IS NO LONGER ABLE TO PICK UP SPEED RIGHT AWAY THIS HAS BEEN GOING ON SENSE I PURCHASED IT. ALSO WHEN IM MAKING TURNS THE VEHICLE WILL ALARM ABOUT HAVING STABILITY TRAK SERVICED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228843July 1, 2019
ELECTRICAL SYSTEM, STEERING
TAKATA RECALL MY STEERING ASSIST LIGHT IS ON AS WELL AS STABILITRACK IS ON OCCURRED AFTER GOING THROUGH WATER CROSSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228553June 30, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING, SIDE DETECTION ERROR. ALL GAUGES STARTED JUMPING AROUND AND NOT WORKING. AFTER SHUT OFF CAR AND TRIED TO RESTART, IT WOULDN'T TURN OVER. CHECKED AND BATTERY WAS OK BUT IGNITION WAS ACTING LIKE NO POWER. TOW TRUCK TO THE DEALER. DEALER SAID IT WAS A KNOWN ISSUE AND THEY WOULD REPAIR FOR FREE. THAT WAS 6 WEEKS AGO AND IT IS STILL SITTING AT DEALER BECAUSE THE PART IS ON BACK ORDER. CHEVROLET WILL NOT COVER THE COST OF A RENTAL VEHICLE. I HAVE TALKED TO 4 DIFFERENT PEOPLE (I HAVE KEPT ESCALATING) OVER A 3 WEEK PERIOD - HOWEVER WITH NO RESOLUTION. AFTER MY LAST REQUEST FOR ESCALATION, THEY SAID I WOULD GET A CALL BACK IN 3-5 DAYS. THAT WAS 2 WEEKS AGO AND I'VE NEVER RECEIVED A CALL BACK. DEALERSHIP IS UNABLE TO PROVIDE AN ESTIMATE OF WHEN THE PART WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223183June 28, 2019
FUEL/PROPULSION SYSTEM
THE INTAKE ROCKER ARM OIL CONTROL VALVE DETERIORATES AND PIECES GET LODGE IN THE CAM COVER PASSAGES. CAUSES VEHICLE TO MISFIRE AND NOT SHIFT PROPERLY. HAPPENS WHILE SITTING IDLE OR MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228272June 28, 2019
ELECTRICAL SYSTEM
BLIND SIDE DETECTION SYSTEM RECALL IS ONLY FOR 5 YEARS AND 80000 MILES. CHEVY KNOWING THIS IS A BAD PART, SHOULD HAVE TO FIX ALL SYSTEMS THAT FAIL DUE TO BAD MODULES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228300June 28, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING I HIT THE BRAKES. THEN THE STABILITY LIGHT VAME ON. ALONG WITH BRAKE ASSIST AND TRACTION LIGHT. AFTER THIS THE CAR DOES NOT WANNA REVERSE MAKES A HORRIBLE GRINDING NOISE. THERE IS ALWAYS SOMETHING WRONG WITH THIS CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala