Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10115530April 27, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE LOW COOLANT LIGHT STAYS ON INDICATING THAT THE ENGINE COULD OVER HEAT. CONSUMER CHECKED THE ENGINE AND FOUND THAT THERE WAS A FLUID LEAK OUT THE ENGINE. AS A RESULT THE CONSUMER HAS TO PUT IN COOLANT ABOUT ONCE A MONTH TO AVOID OVERHEATING.*AK DEALER PUT NEW GASKET IN AT INTAKE MANIFOLD AND REPAIRED RADIATOR. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118341April 24, 2005
AIR BAGS:FRONTAL
ON JANUARY 10, 2005, I WAS INVOLVED IN AN ACCIDENT IN HILLSBOROUGH COUNTY. I HIT THE VEHICLE, 2005 FORD FOCUS FROM BEHIND AND MY AIR BAG DID NOT DEPLOY. I WAS DRIVING A 2000 CHEVROLET IMPALA LS. THE ACCIDENT CAUSED DAMAGES TO THE FORD FOCUS FROM THE BEHIND, DENTING THE BUMPER AND LEADING TO THE REPLACEMENT OF THE BUMPER AND 1530.00 WORTH OF DAMAGES ON THE FORD FOCUS AND OVER A 1000 DOLLARS WORTH OF DAMAGES ON THE IMPALA. THE AIR BAG LIGHT IN THE CAR CAME UP IN RED, BUT THAT WAS IT. THE AIR BAG NEVER DEPLOYED DURING THE ACCIDENT, EVEN THOUGH MAJOR INJURIES DID NOT OCCUR, MAJOR INJURIES COULD HAVE OCCURIED AND NO SUPPORT TO ELIMINATE OR DECREASE THE INJURIES WOULD HAVE OCCURIED. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10118089April 19, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT SYSYEM:TEMPERATURE GAUGE MOVES TO HOT FOR ABOUT 5 MINUTES THEN BACK TO NORMAL. CLICKING SOUND IN STEERING WHEEL WHEN YOU YOU MAKE A TURN. LOUD POPPING OR CRACKING SOUND IN THE DASH AREA WITH VARIOUS TEMPERATURE CHANGES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118051April 18, 2005
STEERING:GEAR BOX:SHAFT SECTOR
STEERING SHAFT WAS REPLACED IN AUGUST 2004 BECAUSE OF TECHNICAL SERVICE BULLETIN (TSB) ABOUT BINDING. IN MARCH 2005 THE STEERING SHAFT BROKE IN HALF, CAUSING A LOSS OF CONTROL WITH STEERING OF THE VEHICLE. THE DEFECTIVE PART WAS REPLACED ALONG WITH A NEW STEERING COIL. THE PART WAS STILL BINDING AND SLIPPING AS IT WAS THE FIRST TIME WHEN FIXED IN 2004. A DIAGNOSTIC TEST WAS DONE IN APRIL 2005, AND CHEVROLET TOLD ME IT WAS MY BRAKES. I TOOK IT TO ANOTHER DEALER, AND THEY SAID MY BRAKES WERE FINE. PROBLEM NEEDED TO BE FIXED BEFORE SOMEONE GOT HURT THE NEXT TIME IT BREAKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117985April 16, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2000 CHEVROLET IMPALA LEAKING INTAKE MANIFOLD GASKET. VIN# [XXX]. CAR PURCHASED NEW. CURRENTLY WITH ONLY 21500 MILES 3.4 ENGINE. GM HAS A TSB ON THE ISSUE. REPLACEMENT = GASKET OF DIFFERENT MATERIAL. QUOTE FOR REPAIR AT LOCAL DEALERSHIP $900. !*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117925April 15, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 IMPALA LS HAS A DISC BRAKE PROBLEM . DISCS REQUIRED RESURFACING AFTER 15000 MILES. THE PROBLEM RETURNED AFTER 5000 MILES. THE FIRST RESURFACING WAS DONE UNDER NEW CAR WARRANTY. UPON RETURNING THE SECOND TIME I ASKED THAT THE DISCS BE REPLACED. DEALER REFUSED, AND SAID THAT THE PROBLEM WAS NOW MINE SINCE EVEN THOUGH HE FAILED TO FIX THE PROBLEM THE WARRANTY PERIOD WAS OVER. SINCE THE PROBLEM OCCURRED UNDER WARRANTY, AND HE FAILED TO FIX IT, I REFUSED TO HAVE THE DISC RESURFACED AGAIN. THIS IS A PROBLEM UNDER NHTSA 10012633 CALLED BRAKE ROTOR ALLOWABLE THICKNESS AFTER RESURFACING. DEALER DOESN'T KNOW OR DOESN'T CARE. I COMPLAINED TO CHEVROLET, THEY SIDED WITH THE DEALER, AND GAVE ME A NUMBER 1-328237740, BUT NO SATISFACTION. I BELIEVE THIS IS A SAFETY DEFECT WHICH CHEVROLET IS IGNORING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116776April 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOUGHT IMPALA 2003 THE TRUNK WOULD NOT OPEN PROPERLY, RETURNED TO HAVE FIXED, SAID IT WAS WORKING. IT WAS NOT WORKING PROPERLY. DURING WARMER MONTHS THE BACK DOORS WOULD NOT OPEN, HAD TO OPEN FROM FRONT DOOR REACHING AROUND TO BACK. THEY NOTED NOTHING WRONG WITH THEM.. MY WARRENTY RAN OUT, TWO MONTHS LATER PASSANGER SIDE BACK DOOR HANDLE BROKE OFF IN MY HAND. 6 MONTHS AFTER THE OTHER DRIVERS SIDE BACK DOOR HANDLE BROKE OFF IN MY HAND. THIS SEEMS TO BE A BIG PROBLEM, VERY VERY CHEAPLY MADE. THE FRONT DOOR HANDLES AT TIMES STICK AND ARE ALSO HARD TO OPEN. THIS ISNT A ISOLATED INCIDENT, ALL THE HANDLES SEEM TO HAVE THE SAME PROBLEM I AM WAITING FOR THE DAY I CANNOT OPEN ANY OF THEM. CHEVROLET HAS IGNORED MY COMPLAINTS. THE GEARS INSIDE THE FRONT DOOR PANEL WAS NEVER OILED. OVERLOOKED, TOO QUICK TO MAKE AND MASS PRODUCE. I AM VERY VERY UNHAPPY!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116815April 12, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
MY 2001 CHEVROLET IMPALA IS JERKING WHEN APPLYING THE BRAKES, FRONT END SOUNDS LIKE IT IS READY TO FALL APART,FRONT END WOBBLES WHEN DRIVING,KNOCKS WHEN PUT INTO DRIVE OR REVERSE,TRANSMISSION BOGS WHEN SHIFTING BROUGHT TO THE DEALERSHIP THEY DROVE IT AND DECIDED A NEW STEERING SHAFT WOULD SOLVE ALL MY PROBLEMS, AMD GM IS ALSO AWARE OF THIS PROBLEM AND USED TO REPACE SHAFT BUT THAT GOT TOO EXPENSIVE SO NOW THEY HAVE A KIT TO LUBRICATE THE BEARING. MY CAR IS UNDER WARRANTY, BUT THIS PROBLEM IS NOT INCLUDED . STEERING IS ESSENTIAL IN A VEHICLE. I FIND THIS PROBLEM A SAFETY ISSUE FOR MYSELF,PASSENGERS, AND OTHERS ON THE ROAD WITH ME. I AM FILING THIS COMPLAINT FOR DOCUMENTATION. IF EVER THERE IS AN ACCIDENT RELATED TO THE STEERING ISSUE OF MY CAR I WANT THE COURTS TO KNOW THAT ALL WERE AWARE OF THIS PROBLEM I WAS HAVING AND NOBODY WANTED TO FIX A DEFECT THAT THEY WERE AWARE OF. I WILL BE FIXING IT AT MY EXPENSE AND WHEN IT IS RECALLE I WOULD LIKE TO BE REIMBURSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117553April 6, 2005
EXTERIOR LIGHTING:HEADLIGHTS
INTERMITTENTLY WHILE DRIVING AT NIGHT THE HEADLIGHTS FAILED.THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116341April 4, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
P102 MASS AIR FLOW SENSOR FAILURE, CAUSING CHECK ENGINE LIGHT TO REMAIN IN A STEADY ON CONDITION. VEHICLE WOULD FAIL EMISSIONS TEST WITH CHECK ENGINE LIGHT ON, BUT DEALER SAYS THIS CONDITION NOT COVERED BY EMISSIONS WARRANTY EVEN THOUGH THE OWNER'S MANUAL CLEARLY STATES THIS CONDITION IS A EMISSIONS SYSTEM MALFUNCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116297April 3, 2005
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
BLINKERS AND HAZARDS WOULD STOP WORKING AT TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116300April 3, 2005
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
BLINKER, HAZARDS WOULD NOT WORK AFTER IT RAINED. HAD TO HAVE THE MULTI SWITCHED REPLACED. (GM #88964580). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116272April 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TRACTION CONTROL OFF LIGHT CAME ON . ALSO THE ABS LIGHT CAME ON.I TURNED THE VEHICLE OFF. A SHORT WHILE LATER THE LIGHTS CAME ON AGAIN. I TOOK THE VEHICLE INTO MATTHEW HARGREAVES CHEVROLET. 2000 E. 12 MILE RD. P. O. 278, ROYAL OAK, MI 48068 PHONE 248-398-8800 FAX 248-398-0867. THEY TOLD ME THE LEFT REAR ABS SPEED SENSOR HAD AN OPEN CIRCUIT. SO THEY HAD TO REPLACE THE LEFT REAR WHEEL BEARING HUB ASSEMBLY. THE VEHICLE ONLY HAD 39,020 MILES, AND WAS PURCHASED ON JANUARY 14, 2002.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116078March 30, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
I WAS A PASSENGER IN AN 2005 IMPALA, DRIVER REAR ENDED A LARGE TRUCK, I HIT THE WINDSHIELD, NEITHER THE ANTI LOCK BRAKES OR THE AIR BAGS WORKED, ABOUT $8,000 DAMAGE TO IMPALA, NONE TO TRUCK. I DID NOT HAVE SEAT BELT ON.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113685March 30, 2005
STEERING:GEAR BOX:SHAFT SECTOR
WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION A KNOCKING NOISE WAS HEARD. THE DEALER STATED THAT THE INTERMEDIATE STEERING SHAFT HAD TO BE REPLACED. *AK *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114941March 30, 2005
FUEL SYSTEM, GASOLINE
CONSUMER COMPLAINED THAT THE FUEL GAUGE WAS NOT REGISTERING THE PROPER AMOUNT OF FUEL IN THE FUEL TANK. CONSUMER WAS CONCERNED THAT VEHICLE WOULD RUN OUT OF FUEL WHILE DRIVING ON THE HIGHWAY, WHICH COULD CAUSE A REAR END COLLISION. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115096March 30, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DURING NIGHT DRIVING, THE HEADLIGHTS ARE VERY DIM, EVEN WHEN USING THE HIGH BEAMS. THE CONSUMER CONTACTED THE DEALER. THE SERVICE DEALER TOLD THE CONSUMER WHAT DID SHE EXPECT SINCE SHE BOUGHT A CHEAP CAR. THE CONSUMER CONTACTED THE MANUFACTURER SEVERAL TIMES REGARDING THE PROBLEM WITH THE HEADLIGHTS. *AK THE CONSUMER COULD ONLY SEE APPROXIMATELY 2-2 1/2 CAR LENGTHS IN FRONT, WITH DIM LIGHTS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101881March 30, 2005
UNKNOWN OR OTHER
THIS PROBLEM HAS OCCURRED MORE THAN ONCE, AND HAS NOT BEEN RESOLVED. THE CONSUMER WAS CONCERNED BECAUSE THIS PROBLEM WAS NOT RESOLVED, AND THE ISSUES WERE STILL THERE. WHEN THE CONSUMER TURNS ON THE HEAT OR AIR A SOUR ODOR CAME IN FROM THE VENT AREA. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION ON NUMEROUS OCCASIONS. THE CONSUMER WAS PREGNANT AT THE TIME. THE ODOR MADE THE CONSUMER SICK. THE DEALER WAS AWARE OF THE PROBLEM, BUT A SOLUTION HAD NOT BEEN DETERMINED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115984March 29, 2005
STEERING:COLUMN
WHEN TURNING THE STEERING WHEEL DURING A SLOW MANEUVER, YOU CAN HEAR AND FEEL CLUNKING COMING FROM THE STEERING COLUMN. IT FEELS THAT THE STEERING WHEEL IS BECOMING LOOSE. I HAVEN'T GONE TO THE DEALER YET BECAUSE MY WARRANTY EXPIRED AND SEEING SOO MANY COMPLAINS ABOUT IT IT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115995March 29, 2005
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY 2003 CHEVROLET IMPALA MAKES A ROARING SOUND WHEN THE ROAD IS WET AFTER A RAIN. I TOOK IT BACK TO THE DEALER, THEY SAID IT WAS CAUSED BY WATER BEING SPLASHED UP ON THE CONVERTER,AND IT COULD NOT BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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