Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10193726June 19, 2007
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
SECURITY ISSUE WHEN TRYING TO START THE ENGINE. SECURITY ERROR WILL FLASH WHEN ATTEMPTING TO START UP THE ENGINE WHICH RESULTED IN LOSS OF POWER TO ALL SYSTEMS. THE ONLY FIX APPEARED TO BE TO WAIT 20-30 MINUTES AND THEN TRY TO START THE ENGINE AGAIN. AREA SHOPS ADMIT KNOWLEDGE OF DEFECT,. SOME BLAME THE IGNITION SWITCH, WHICH HAS BEEN REPLACED AT PERSONAL COST AND THE PROBLEM REMAINED. SOME TECHNICIANS CLAIMED THAT GM HAS NOT YET FIGURED OUT WHAT THE PROBLEM WAS. AM WA S AWARE OF THE SAME PROBLEM WITH SILVERADO TRUCKS AS WELL. AM A LIFETIME OWNER OF GM VEHICLES, BUT THIS WILL PROBABLY BE MY LAST UNLESS AN ACCEPTABLE SOLUTION WAS FOUND. *AK FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193728June 19, 2007
INTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
HEADLAMPS AND INTERIOR LIGHTING APPEARED TO HAVE A SHORT IN THEM. HAVE BEEN TRAVELING AT NIGHT AT 55 MPH AND DIMMED THE LIGHTS FOR ONCOMING TRAFFIC WHEN ALL LIGHTS EXCEPT THE FOG LIGHTS COMPLETELY WENT OUT. CONTINUOUS FIDDLING WITH SWITCHES FINALLY MADE THEM COME BACK ON. ALSO, LIGHTS WILL NOT ALWAYS COME ON AT NIGHT WITHOUT CONTINUOUS FIDDLING WITH SWITCHES. OCCURS 5 DAYS OUT OF 7 IN EVERY WEEK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193613June 18, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE PLASTIC COVERS ON THE HEADLIGHTS HAD BECOME FROSTED AND YELLOW IN COLOR. THE DEALER STATED THAT HE WOULD HAVE TO BUY NEW HEADLIGHT COVERS. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 143,000 AND FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193490June 16, 2007
ENGINE AND ENGINE COOLING
ONE DAY IT JUST GOT WARM. WE TURNED IT OFF AND THE RADIATOR BUBBLED. I LET IT COOLED DOWN. I CHECKED THE OIL AND WATER. IT WAS PROBABLY A QUART LOW AND THE OIL LOOKED A TOUCH MILKY. OIL WAS NOT OVER FULL. I ASSUMED IT WAS FINE. THE NEXT TRIP TO TOWN AND BACK(ABOUT 20 MILES ROUND TRIP)IT RAN WARM ON THE WAY HOME. WHEN WE GOT HOME THE RADIATOR WAS BOILING A LITTLE BIT AGAIN. AFTER IT COOLED OFF I CHECKED THE WATER IS HALF TO THREE QUARTERS GALLON LOW ON WATER. OIL WAS REGISTERING A LITTLE MORE THAN A QUART OVER FULL AND REAL MILKY LOOKING. THAT IS WHEN I NOTICED THERE WAS A PROBLEM. I CHANGE OIL AND FILTER. TOPPED OFF WATER. I ADDED SOME ALUMINUM SEAL AND TOPPED OFF THE WATER. AFTER I DID THAT IT SEEMED LIKE IT WAS FIXED FOR ABOUT 8 DAYS THEN IT DID IT AGAIN. I HAVEN'T STARTED IT OR DRIVEN IT SINCE. IT IS GOING TO COST ABOUT 500-800 DOLLARS TO GET IT FIXED. MY COMPLAINT IS THAT GENERAL MOTORS KNOWS ABOUT THE INTAKE MANIFOLD GASKET PROBLEM BUT THEY WON'T RECALL ANY OF THESE VEHICLES. THERE IS EVEN A PETITION ONLINE TO GET THEM TO. MY CAR IS A 2000 CHEVROLET IMPALA. I DIDN'T FEEL LIKE I SHOULD HAVE TO PAY FOR THEIR MISTAKE. I CAN'T AFFORD TO GET IT FIXED AND I AM STILL MAKING PAYMENTS ON IT. I DIDN'T WANT IT TO GO TO WASTE IT IS A VERY NICE CAR. I REALLY LIKE MY CAR. I WISH I COULD DRIVE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193459June 15, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SHUTTERS AND SHAKES WHEN THE BRAKES ARE APPLIED. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT MILEAGE IS 38,000 AND FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193296June 13, 2007
EQUIPMENT, STEERING, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE 2006 CHEVROLET IMPALA HAD A TECHNICAL BULLETIN ON A POWER STEERING HOSE I WAS NEVER NOTIFED OFF. THE HOSE EXPLODED, AND THE CAR COULD NOT MOVE. IT WAS TOWED TO THE 1ST DEALERSHIP. THEY SAID IT WAS FIXED, BUT IT WOULD NOT STEER OUT OF THE BAY. THEY FLUSHED THE POWER STEERING UNIT, AND WITH DAYS IT WOULD NOT STEER PROPERLY. I TOOK IT TO ANOTHER DEALERSHIP, WHICH AFTER TWO VISITS, DETERMINED IT NEEDED A NEW POWER STEERING PUMP. THEN THE ACCELERATOR STUCK TO THE FLOOR WHILE TURNING. THE CAR WAS TAKEN TO THE DEALERSHIP AND A NEW ACCELRATOR WAS INSTALLED. THE VEHICLE WAS RETURNED TO ME AGAIN AND ATHE STEERING WENT OUT, THIS TIME, I NEARLY HIT A TELEPHONE POLE WHILE TURNING. THE DEALERSHIP TOOK THE CAR IN AND REPLACED THE RACK AND PINION. THE CAR AGAIN DID NOT STEER PROPERLY, AND I NEARLY HIT A PHONE POLE ON THE WAY HOME. AT ONE POINT THE SECOND DEALERSHIP PUT OVER 200 MILES ON THE VEHICLE. GM SAID THE CARWAS. IN OPERATING ORDER . T HAD LESS THAN 17,000 MILES ON IT, AND DEMANDED I PICK UP THE VEHI OR BE CHARGED STORAGE FEES. I HAVE NEARLY WRECKED THE CAR DUE TO MECHANICAL DEFECTS ON THREE SEPERATE OCCASIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192868June 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT PANEL CLUSTER- TEMP GAUGE NO LONGER WORKING, SPEEDOMETOR WAS READING 30MPH WHEN ACTUAL DOING 60-70MPH SPEEDOMETOR HAS RECENTLY RESET ITS SELF OKAY FOR NOW STILL NO TEMP. REALITIVE TELLS ME IT'S COMMON FOR GM SHOP IS REPAIRING IPCS' DAILY.IF THIS IS THAT COMMON THERES A PROBLEM WITH PRODUCT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192317June 2, 2007
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING MY 2005 CHEVY IMPALA AFTER DARK THE HEADLIGHTS JUST WENT OUT. WAS DRIVING 55MPH DOWN THE HIGHWAY WITH MY WHOLE FAMILY WAS IN THE CAR. PULLED THE HEADLIGHT SWITCH IN AND OUT A FEW TIMES AND THEY CAME BACK ON. ABOUT ONE MILE LATER THE BOTH WENT OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192170May 31, 2007
ELECTRICAL SYSTEM, EQUIPMENT
MY CAR WAS RUNNING ONE DAY WHEN I WAS IN A STORE AND I CAME OUT AND GOT IN AND IT WAS DINGING AND LIGHTS WERE FLASHING RADIO DIDN'T WORK FAN WAS NOT AS STRONG AS USUAL. AND ONCE IN AWHILE I WON'T EVEN HAVE LIGHTS UNLESS I HOLD IN THE BRIGHTS SWITCH. BUT THAT WAS JUST THE START IT GOT MORE FREQUENT THAT THIS WOULD HAPPEN THEN, IT WOULN'T START I WOULD TRY FOR HOURS TO GET IT TO START I WOULD HAVE TO DISCONNECT THE BATTERY AND WAIT AND THEN EVEN AFTER DOING THIS IT MIGHT NOT START. AND THEN JUST DRIVING DOWN THE ROAD IT WILL DING AND FLASH RAID SHUTS OFF SAYS "LOCKED" WHAT WHAT IS THIS NOW. SO I WILL STOP SHUT OFF WONT START, FINALLY STARTS THEN NONE OF THE GAUGES WORK OR RADIO OR EVEN THE A/C. I HAVE LOST TWO JOBS BECAUSE OF MY CAR NOT STARTING AND BEING LATE FOR WORK OR NOT BEING ABLE TO MAKE IT CAUSE IT WONT START. NOW I HAVE TAKEN IT TO ABOUT TEN DEALER SHIPS , WELL EVERY PLACE TELLS ME SAME THING THERE IS NOTHING WRONG WITH YOUR CAR. MAY 30,2007 WAS THE WORST TIME WITH MY CAR, IT WAS RAINING REALLY HARD, MY CAR STARTED TO ACT UP LIKE USUAL MY A/C WOULDN'T WORK IT WAS REALLY HUMID AND ABOUT 85 DEGREES AND I GOT TO A TOWN AND SHUT OFF THE CAR AND DISCONNECTED THE BATTERY AS USUAL ALSO AND NOTHING HAPPEN AND THIS WENT ON FOR 2 HOURS AND STILL NOTHING HAPPENED THE WORST PART ABOUT THIS IS I HAD MY 6 MONTH OLD DAUGHTER WITH ME, MY FIANCE IS OUT OF TOWN WE ARE AN HOUR FROM HOME AND MY FRIEND HAS A FLAT TIRE AND MY PARENTS ON VACATION I HAD NO RIDE OR ANY BODY TO CALL AND I COULDN'T CALL A TOW SERVICE BECAUSE I ONLY HAD $10.00 TO MY NAME I HAD TO BUNDLE MY DAUGHTER UP IN HER BLANKET AND START WALKING HOME, I WALKED FOR ABOUT 20MINS BEFORE ANY ONE STOPPED TO PICK US UP. I AM SO SICK AND TIRED OF THIS HAPPENING AND WOULD LIKE THIS PROBLEM TO BE RESOLVED BUT I DON'T THINK IT SHOULD HAVE TO BE AT MY EXPENSE WHEN IT OBVIOUSLY IS NOT JUST HAPPENING TO ME! PLEASE PLEASE HELP ME !! I JUST DON'T KNOW WHAT TO DO!!! AKL *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191957May 29, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE MANIFOLD GASKET IS LEAKING. IT POSES A FIRE HAZARD IF THE CAR IS OVERHEATED WHICH COULD POSE HEALTH THREATS TO THOSE IN THE CAR AND OTHERS OUTSIDE OF THE CAR. THE CAR IS A 2002 CHEVY IMPALA WITH 71,000 MILES. THIS CAR HAS HAD REGULAR MAINTENANCE AND IS GOOD CONDITION. THERE HAVE BEEN SEVERAL THINGS FIXED OVER THE PAST TWO YEARS. WE HAVE SPENT OVER $3,000 FIXING EVERYTHING. WE CANNOT AFFORD TO FIX YET ANOTHER PROBLEM. THIS CAR SHOULD NOT BE FACING THESE PROBLEMS AT SUCH AN EARLY STAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191738May 25, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE VEHICLE CAUGHT FIRE IN THE DASHBOARD AREA AND THEN SPREAD TO THE HOOD. THE FIRE OCCURRED TWO TO THREE MONTHS AFTER THE VEHICLE WAS PURCHASED. A RELATIVE SUSTAINED INJURIES TO THE HAND DUE TO THE FIRE. THE CAUSE OF THE FAILURE WAS ELECTRICAL. THERE IS NO FIRE OR POLICE REPORT. THE VEHICLE WAS REPAIRED, BUT THE CONTACT DOES NOT KNOW THE SPECIFICS OF THE REPAIR WORK. THREE MONTHS AFTER THE REPAIRS WERE COMPLETED, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN VIBRATING WHEN THE BRAKES WERE DEPRESSED. THIS FAILURE OCCURRED WHILE DRIVING 20 MPH OR MORE. THE BRAKES AND THE DISC WERE REPLACED AND ALIGNED. THE FAILURE CONTINUED TO OCCUR AND THE BRAKES WERE REPLACED WITHIN A MONTH. THE MECHANIC STATED THAT THE DISC FAILED WHICH CAUSED THE BRAKES TO FAIL. THE CONTACT DETECTS THE SMELL OF FUEL WITHIN THE VEHICLE. THE FUEL GAUGE HAS FAILED TO OPERATE NORMALLY SINCE THE REPAIRS WERE PERFORMED. THE FUEL GAUGE INDICATED THAT THE FUEL LEVEL WAS FULL; HOWEVER, THE ENGINE SHUT OFF AND THERE WAS NO FUEL IN THE VEHICLE. THERE WAS ALSO THE PRESENCE OF FUEL ON THE GROUND AFTER ADDING FUEL TO THE VEHICLE. THE DEALER HAS NOT DIAGNOSED THE CAUSE OF THE FUEL GAGE FAILURE OR THE ODOR. THE INSPECTOR STATED THAT THE VEHICLE MAY NOT PASS INSPECTION DUE TO THE FUEL ODOR IN THE INTERIOR. ALTHOUGH THE BRAKES WERE REPAIRED TWICE, THE VIBRATION CONTINUED TO OCCUR. THE ENGINE SIZE WAS UNKNOWN. THE CONTACT CAN PROVIDE RECEIPTS FOR ALL OF THE REPAIRS THAT WERE PERFORMED, INCLUDING AN INSURANCE REPORT. THERE IS NO FIRE OR POLICE REPORT. THE CURRENT MILEAGE IS 81,000 AND FAILURE MILEAGE WAS 45,000. UPDATED 08/15/07.*JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10191741May 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. AFTER RELEASING THE BRAKE PEDAL ON A SLIGHT INCLINE, THE VEHICLE ROLLED BACKWARDS WHILE IN THE DRIVE POSITION. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE DESIGN OF THE TRANSMISSION IN ORDER TO GET BETTER GAS MILEAGE. THE MANUFACTURER AND DEALER STATED THAT THERE IS NOTHING THAT COULD BE DONE. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 24,100.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10191678May 24, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LOW COOLANT LIGHT LIT. ADDED DEXCOOL AS NEEDED. LIGHT THEN BEGAN TO COME ON AND GO OFF INTERMITTANTLY. TOOK TO DEALER. THEY TESTED AND SAID SENSOR WAS DEFECTIVE. REPLACED AND DEXCOOL ADDED. COST$225. I NOTICED SEVERAL SIMILAR PROBLEMS ON NHSTA. GM SHOULD COVER THIS COST OR HAVE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191545May 23, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NOTICED BROWNISH COLOR OF COOLANT ON THE 2002 CHEVROLET IMPALA, SOME SLUDGE BUILT-UP IN RADIATOR. THIS CAR HAS 59000 MILES ON IT. DEALER REPORTED THE PROBLEM TO BE A INTAKE MANIFOLD GASKET. COST OF REPAIRS TO BE $500 PLUS. IT APPEARED THIS TO BE A COMMON PROBLEM THAT WAS RELATED TO THE TYPE OF COOLANT GM USED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191553May 23, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT AT 5,000 MILES HIS GOODYEAR INTEGRITY (175/70R13) TIRES FAILED. HE NOTICED A BULGE IN THE SIDEWALL OF THE FRONT PASSENGER SIDE TIRE. THE FRONT TWO TIRES WERE REPLACED AND THE FRONT DRIVERS SIDE TIRE WAS USED AS A SPARE. TWO WEEKS LATER, THE SPARE HAD A BULGE IN THE SIDEWALL. THE DOT NUMBER AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 5,807 AND FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191022May 17, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE BEEN HAVING TROUBLE WITH THE CAR STARTING. WE THOUGHT IT WAS THE BATTERY. WE BOUGHT A NEW ONE. IT DID NOT HELP. WHEN A MECHANIC LOOK AT IT HE SAID THAT IT MAY BE A NEUTRAL SAFETY SWITCH. HE TOLD ME HOW TO START IT , FIRST I HAVE TO HAVE THE KEY ON THE ON POSITION AND THE CAR IN NEUTRAL TO START IT. THIS HELPED, BUT I WAS WONDERING IF ANYONE ELSE HAS HAD ANY PROBLEM LIKE THIS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191076May 17, 2007
STEERING:COLUMN
LOUD CLANKING NOISE IN STEERING COLUMN. DEALERSHIP STATED THIS WAS A PROBLEM THAT HAS BEEN IN THE STEERING SHAFT. HOWEVER, GM HAS NOT RECALLED IT. SISTER-IN-LAW PURCHASED AN IMPALA SHORTLY AFTER I DID. SHE HAS SINCE HAD TO PAY $350.+ TO HAVE THE PROBLEM CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190866May 16, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER ONLY WORKED ON FIRST SETTING. MECHANIC TOLD ME THAT THE DOOR THAT CONTROLS WHERE THE AIR WENT WAS NOT WORKING AND WOULD COST $500 TO $600 FOR REPAIRS. SEEMED TO WORK FINE WITH HEAT, BUT NOT WITH AIR. MECHANIC STATED THE DOOR WAS A SMALL PLASTIC PIECE, BUT HE WOULD HAVE TO REMOVE THE ENTIRE DASHBOARD TO GET TO IT. NO DISCERNIBLE REASON FOR THIS MALFUNCTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190390May 10, 2007
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S TURN SIGNAL ILLUMINATES SPORADICALLY. THE DEALER STATED THAT THERE IS A SHORT IN THE TURN SIGNAL FLASHER UNIT AND MENTIONED THAT THERE IS A RECALL FOR THIS FAILURE. THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT A RECALL DOES NOT EXIST FOR THIS FAILURE. THE CURRENT MILEAGE IS 110,000 AND FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190399May 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT HER ABS LIGHT AND TRACTION CONTROL LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE SPEED AND WEATHER WAS NOT A FACTOR. THE CONTACT ALSO STATED THAT THE FUEL GAUGE ON HER VEHICLE DOES NOT WORK AND CONTINUOUSLY FAILS TO DISPLAY THE AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE PURCHASE DATE AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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