Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10197116July 21, 2007
EXTERIOR LIGHTING:HEADLIGHTS
ELECTRICAL-HEADLIGHTS STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196655July 18, 2007
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
FAILURE OF DIMMER CONTROL ON 2002 IMPALA. SWITCH BEGAN FEELING HEAVIER TO ACTIVATE, THEN HEADLIGHTS FAILED MULTIPLE TIMES, INITIALLY ON HIGH BEAM AND THEN ON LOW BEAM. HEADLIGHTS WOULD SUDDENLY GO OFF WHILE DRIVING. TOGGLING THE DIMMER SWITCH WOULD REACTIVATE THE LIGHTS. FORTUNATELY I WAS DRIVING ON A FAIRLY STRAIGHT ROAD. DEALER INDICATED THEY NEVER HEARD OF THIS PROBLEM. REVIEW OF INTERNET COMPLAINTS, THIS ISSUE APPEARS COMMON. REPAIR WITH DEALER COST $479. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196761July 18, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 65 MPH DOWNHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE AUTOMATICALLY ACCELERATED TO 85 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO READ THE OWNER'S MANUAL. THE CURRENT MILEAGE IS 5,300 AND FAILURE MILEAGE WAS 4,700. UPDATED 08/07/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196579July 17, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE CONTACT FELT THE BRAKE PEDAL PULSATE WHEN IT WAS DEPRESSED. THE DEALER STATED THAT THE ROTORS WERE WARPED AND THEY TURNED THE ROTORS DOWN, HOWEVER, THEY WERE NOT REPLACED. THE CURRENT MILEAGE IS 3,000 AND FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196636July 17, 2007
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
WE BOUGHT AN IMPALA CHEVROLET 2004 NEW IN 2004. THERE WERE A FEW PROBLEMS WITH IT. INSTRUMENT PANEL CLUSTER -AND SPEEDOMETER GAUGE DID NOT WORK AND NOISES CAME FROM THE INSTRUMENT PANEL. STEERING GEAR POPPED/CLANKING NOISE HEARD AND SENSED FROM FRONT END. ALSO, SEEMED LIKE SOMETHING WAS WRONG WITH THE TRANSMISSION BECAUSE IT DID NOT CHANGE GEARS CORRECTLY, AND IT KIND OF BUMPED WHEN ACCELERATING, APPEARED AS IF ENGINE DID NOT WANT TO ACCELERATE. THERE WAS A DELAYED START, MAY BE NECESSARY TO HOLD KEY IN START SEVERAL SECONDS UNTIL STARTING OR TURNING BACK AND TRYING AGAIN. SOMETIMES KEY LOCKED IN AND WON'T TURN. TOOK TO DEALER, BUT IT DID NOT DO IT FOR THEM. *AK ON THE STEERING GEAR THE STEERING INTERMEDIATE SHAFT WAS REPLACED ON 11/19/05. AGAIN THE NOISE WAS BACK AND ON 07/17/07 THE STEERING INTERMEDIATE SHAFT WAS LUBRICATED. ON OTHER ISSUES REPAIRS ARE TO COSTLY. DO NOT FEEL SECURE ON VEHICLE THESE PROBLEMS HAVE BEEN GOING ON FOR THE PAST TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196517July 16, 2007
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
SEVERAL TIMES I WOULD GO TO START MY CAR AND THE SECURITY LIGHT WOULD BE ON IN THE MESSAGE CENTER. THE CAR WOULD NOT START. IT DID NOTHING LIKE A DEAD BATTERY. I WOULD WAIT ABOUT 15 MINUTES AND TRY AGAIN. SOMETIMES IT WOULD START SOMETIMES IT WOULDN'T. IT WAS DOING THIS 2 OR 3 TIMES A WEEK. ON SEPT. 9, 2006 I CAME OUT FROM SHOPPING AND IT WOULDN'T START. I WAITED FOR 15 MINUTES AND STILL NOTHING. I DID THIS FOR AN HOUR. THEN I CALLED A FRIEND TO COME AND GET ME. I WENT BACK TO MY CAR WHICH IS A 2002 IMPALA, THE NEXT DAY, STILL NOTHING. THE NEXT DAY, STILL NOTHING. I CALLED A TOW TRUCK TO THE DEALER TO GET IT FIXED. ALSO MY POWER DOOR LOCKS HAD QUIT AT THE SAME TIME. I WAS TOLD I HAD TO GIVE THEM $100.00 JUST TO LOOK AT IT. 3 HOURS LATER THEY CALLED AND SAID THAT I COULD PICK UP MY CAR. TOTAL COST TOWING $59.00, DEALER $496.95. I AM DISABLED AND ONLY GET $600.00 A MONTH FROM DISABILITY. NOW I HAVE NO MONEY FOR MY LIVING EXPENSES FOR THE MONTH BUT THE CAR IS STILL DOING THE SAME THING. ON THE 1ST OF OCT. I WENT OUT TO START MY CAR AND GUESS WHAT IT WON'T START. SINCE THIS WAS A SUNDAY I CALLED THE DEALER ON MONDAY MORNING TO TELL THEM THAT IT WAS NOT FIXED . IT WAS STILL DOING THE EXACT SAME THING THAT IT WAS BEFORE THEY SUPPOSEDLY FIXED IT. BY THE WAY WHEN THEY SUPPOSEDLY FIX IT THEY REPLACED THE BMC. NOW THEY WANT ANOTHER $100.00 TO LOOK AT IT AGAIN. THE PART WAS GUARANTEED BUT NOT LABOR, I COULD NOT AFFORD ANOTHER BILL LIKE THE LAST ONE, I JUST HOPE IT STARTS WHEN I GO TO THE DR. IT STARTS ONLY WHEN IT WANTS TO. MY HUSBAND JUST HAD BRAIN SURGERY, I HAVE HAD 5 SURGERIES ON MY SPINE, I NEED A CAR THAT I CAN DEPEND ON TO START. NEVER HAD A PROBLEM WITH IT. I WILL HOLD CHEVROLET RESPONSIBLE IF ANY THING HAPPENS TO MY HUSBAND OR MY SELF BECAUSE THE CAR WON'T START. AFTER I TOOK THE CAR TO THE DEALER I CAME HOME, LOOKED ON THE INTERNET UNDER CHEVROLET IMPALA 2002 AND FOUND 100'S OF SERVICE BULLETINS ON THE VERY SAME PROBLEM. WHY ISN'T ANY THING BEING DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196229July 12, 2007
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. SINCE MARCH OF 2004, THE VEHICLE'S TURN SIGNALS AND HAZARD LIGHTS FAIL TO WORK. THE CURRENT AND FAILURE MILEAGES WERE 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195672July 9, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE COURTESY LIGHTS REMAINED ILLUMINATED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED, THE BATTERY LIGHTS WOULD SCROLL ACROSS THE MESSAGE CENTER, AND A CHIME WOULD RING. THE FAILURES OCCUR SPORADICALLY. THE MORE THE VEHICLE IS DRIVEN, THE MORE THE FAILURES OCCUR. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE POWERTRAIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE IS 65,746 AND FAILURE MILEAGE WAS 65,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195915July 9, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ON 12/13/06 AFTER 1 YEAR OF OWNING THE VEHICLE WE HAD A LOSS OF POWER UPON ACCELERATING. WE WERE ADVISED THE COOLANT WAS LEAKING. A COMMON PROBLEM WITH THIS VEHICLE UPON RESEARCH. IN ADDITION, THE COOLANT LEAKING ONTO THE CATALYTIC CONVERTER CAUSING IT TO FAIL AND NEED TO BE REPLACED. THE MANUFACTURER WOULD NOT HONOR THE WARRANTY FOR THE CATALYTIC CONVERTER , CLAIMING THE COOLANT CAUSED THE PROBLEM AND WAS NOT COVERED. HAD TO PAY OVER $!,000 FOR REPAIRS. 2 DAYS LATER COULD NOT START THE CAR. WAS ADVISED THAT THESE VEHICLES HAD AN ANTI THEFT FEATURE IF WORK WAS DONE ON THE CAR IT COULD CAUSE THE ANTI THEFT FEATURE TO FAIL AND WOULD BE A NEED FOR A NEW IGNITION. SEVERAL HUNDRED MORE DOLLARS). AS THEY WOULD NOT COVER THIS EITHER. THESE FAILURES WERE DUE TO THE AWFUL DESIGN OF THE VEHICLE, AND THEY SHOULD BE RECALLED AND THE OWNER REIMBURSED FOR THE COST OF REPAIRS. HERE WE GO 7 MONTHS LATER AND THE VEHICLE WAS NOW IN THE SHOP AGAIN ABOUT THE SAME TYPE OF FAILURE , SLUGGISH UPON ACCELERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195561July 8, 2007
ELECTRICAL SYSTEM
WAS WAITING IN TERMINAL FOR MY FERRY HOME...TRIED TO START CAR WHEN ASKED TO MOVE ONTO FERRY...NOTHING CAR WOULD NOT START .. JUST DEAD...TRIED TO START WITH TWO DIFFERENT CHARGERS..NO LUCK.. CALLED BCAA .. MISSED FERRY...FINALLY BACK IN CAR TO WAIT FOR AAA TALKING TO HUSBAND WHO ASKED IF WINDOWS WORKED AND RADIO? YES WINDOWS DID BUT HADN'T TRIED RADIO...WENT INTO CAR TURNED ON IGNITION TO START RADIO AND CAR STARTED RIGHT AWAY...NO HESITATION...HAD TO LEAVE ON WHILE WAITING FOR LAST FERRY HOME AND DURING THE TRIP ACROSS THE STRAIGHT...GOT HOME TURNED OFF CAR...TRIED TO START AGAIN...NO PROBLEM STARTED FIRST TIME...STILL HAVEN'T FOUND OUT WHAT THE PROBLEM WAS AND HOW TO FIX IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195059June 30, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
ENGINE COOLANT LIGHT WOULD NOT GO OUT AFTER I HAD RADIATOR FLUSHED. TOOK THE CAR BACK TO THE MECHANIC AND WAS INFORMED THAT THERE WAS SOME BROWN, MUDDY LOOKING, OILY SUBSTANCE LEAKING INTO THE RADIATOR AT WHICH TIME HE INFORMED ME OF THE PROBLEM THAT GM CARS WERE HAVING WITH THE MANIFOLD GASKETS. THIS IS AN OUTRAGE AND THERE NEEDS TO BE A RECALL ON THIS PROBLEM BEFORE A DEATH DOES OCCUR DUE TO THIS NEGLIGENCE ON GM'S PART. I'M SURE THAT ALL THE OWNER OF THESE CARS FEEL THE SAME WAY AND THAT THE MANUFACTURER SHOULD BE LIABLE AND ORDERED TO PAY TO HAVE THESE CARS REPAIRED, SINCE IT IS SUCH A WIDESPREAD PROBLEM, WHICH THEY APPARENTLY KNEW WOULD HAPPEN AFTER THE CAR HAD BEEN DRIVEN TO A CERTAIN MILEAGE. I ALSO HAD A PROBLEM ABOUT 3 YEARS AGO WHEN THE CAR WOULD NOT STOP WHEN I WAS DRIVING IT. THE CRUISE CONTROL MODULE GOT STUCK AND THE CAR CONTINUED TO ACCELERATE UNLESS THE BRAKES WERE APPLIED. AND EVEN THEN THE ENGINE CONTINUED TO REV VERY HIGH! I WAS IN FEAR OF MY LIFE.... AND LUCKILY I MADE IT TO THE DEALER WITHOUT HAVING AN ACCIDENT. THESE IMPALAS ARE DEATH TRAPS AND I THINK THAT THERE HAVE BEEN DEATHS THAT HAVE NOT BEEN EXPLAINED DUE TO THE SAME PROBLEM THAT I HAD WITH THE ACCELERATION MODULE. UNFORTUNATELY... DEAD PEOPLE CAN'T TELL WHAT HAPPENED TO THEIR CARS BEFORE THEY LOST CONTROL OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194913June 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TOTAL TRANSMISSION FAILURE ON 2000 CHEVROLE T IMPALA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194809June 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
PREVIOUSLY THIS YEAR THE SPEDOMETER WOULD BE STUCK AT A HIGHER SPEED THAN THE VEHICLE WAS MOVING, AT A STANDSTILL IT WOULD SHOW 50MPH. THAT HAS RESOLVED SPONTANEOUSLY, NOW HOWEVER THE FUEL GAUGE IS SHOWING 3/4 OF A TANK WHEN IT WAS EARLIER AT 1/4 AND I HAVE NOT ADDED ANY FUEL, IT IS NOT DROPPING BELOW 3/4 OF A TANK DESPITE DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193953June 22, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CHILD'S NECK TRAPPED IN WINDOW FRAME ASSEMBLY. FROM DRIVER'S SEAT, UNABLE TO OPERATE WINDOW RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10193961June 22, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LEFT REAR WHEEL SENSOR FAILED IN WET WEATHER, DISABLING THE TRACTION CONTROL SYSTEM AND THE ANTI-LOCK BRAKE SYSTEM ON THE VEHICLE. SAME COMPONENT FAILED ON RIGHT REAR SEVERAL THOUSAND MILES EARLIER, IN JANUARY OF 2007. VERY EXPENSIVE PART TO REPLACE ($378.00) IN EACH CASE, PLUS LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193990June 22, 2007
AIR BAGS
2001 CHEVROLET IMPALA AIRBAG SENSOR FAILED REQUIRING REPLACEMENT. NHTSA HAS A RECALL FOR 580 SUCH VEHICLES UNDER NO 00V244000. I WAS NEVER NOTIFIED OF A RECALL. THE VEHICLE HAS 88,000 MILES, AND THE FAILURE OF THE SENSOR COULD RESULT IN SIGNIFICANT INJURIES IN EVENT OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193940June 21, 2007
EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL DOES NOT OPERATE PROPERLY IN RAINY CONDITIONS. THE FAILURE WAS NOTICED WHILE DRIVING 30 MPH. THE DEALER ADVISED HIM TO ACTIVATE THE HAZARD LIGHTS EACH TIME THE FAILURE OCCURS. THE CURRENT MILEAGE IS 140,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194496June 20, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. ON JUNE 8, 2007, AT AN INTERSECTION, A VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE FRONT AND SIDE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY HAS POSSESSION OF THE VEHICLE. THE CONTACT AND THREE PASSENGERS WERE INJURED. THE CRASH INVOLVED THREE VEHICLES. THE CONTACT HAS PHOTOS AND A POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 15,020.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10193844June 20, 2007
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE CONTACT TOOK HER VEHICLE TO THE DEALER AND THEY CHARGED HER $669 TO REPAIR AND REPLACE THE UNIT. THE DEALER STATED THAT SHE HAD A FAULTY MULTIFUNCTION SWITCH. THE CURRENT MILEAGE IS 102,000 AND FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193842June 20, 2007
EXTERIOR LIGHTING:TURN SIGNAL
I HAVE A COUPLE OF PROBLEM WITH THE 2001 CHEVROLET IMPALA THAT I RECENTLY PURCHASED USED. AS FAR AS I KNOW USING CARFAX TO CHECK THERE HAVE BEEN NO ACCIDENTS OR ANYTHING THAT WOULD LOGICALLY CAUSE THE PROBLEMS. SEVERAL MECHANICS HAVE TOLD ME THEY COULDN'T FIND ANY OBVIOUS PREVIOUS DAMAGE. WHEN DRIVING THE TURN SIGNALS WILL WORK COMPLETELY AT RANDOM FOR A SHORT AMOUNT OF TIME. I DID NOT GET A TRAFFIC TICKET OR HAD AN ACCIDENT. I HAD NO IDEA WHAT FIXED THIS PROBLEM. ALSO, THE CAR WILL NOT START ON OCCASION. NORMALLY, IF I WAITED 10 - 60 MINUTES AND TRIED IT AGAIN IT WILL EVENTUALLY START. VEHICLE LEFT ME STRANDED FOR AN UNKNOWN AMOUNT OF TIME. I WAS TOLD BY MY MECHANIC THAT IT WILL COST ABOUT $400 TO FIX THIS PROBLEM ,AND THAT ONLY A CHEVROLET DEALER COULD DO IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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