Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10211360December 10, 2007
EXTERIOR LIGHTING:HEADLIGHTS
IN READING NHTSA ACTION NUMBER : PE06017 - I WANT TO REPORT THAT I HAVE THE SAME PROBLEM WITH MY 2002 CHEVROLET IMPALA - THE HEADLIGHTS FAIL WITHOUT PREDICTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211371December 10, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE GAUGES ON THE INSTRUMENT PANEL WORKED INTERMITTENTLY. THE SPEEDOMETER WOULD DROP TO ZERO AND THE TEMPERATURE GAUGE WOULD BECOME HOT. THE DEALER STATED THAT THE INSTRUMENT CLUSTER FAILED. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 39,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 03/10/08. *LJ THE INTAKE MANIFOLD GASKETS LEAKED AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211259December 9, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS BURNING THE NEEDLE AT THE 3RD GEAR MARK WHILE DRIVING. WHILE STOPPED AT A RED LIGHT YESTERDAY (12/08/07), THE SPEEDOMETER WAS READING 112 MPH, SITTING STILL!! I CANNOT GET THE SPEEDOMETER NEEDLE TO SET AT 0 ANYMORE. I AM IN THE PROCESS OF TEACHING MY 15 1/2 YEAR OLD SON TO DRIVE AND THIS IS A HUGE ISSUE. I AM CONSTANTLY MAKING HIM PULL OVER AND SWITCHING SEATS WITH ME AS HE CANNOT GET A SPEEDING TICKET ON HIS PERMIT. IT IS IMPOSSIBLE TO GUESS AT YOUR SPEED, EVEN WITH THE OTHER TRAFFIC FLOW AND WE SHOULD NOT HAVE TO DO THIS. I HAVE HAD THE CAR CHECKED AND THE RESULT IS THE INSTRUMENT CLUSTER IS BAD, WITH AN ESTIMATE TO FIX IT THAT IS UNREASONABLY HIGH. ADDITIONALLY, GM KNOWS THIS IS AN ISSUE, SO THEY SHOULD RECALL AND FIX THESE SINCE THEY ORDERED AN ASSEMBLY CHANGE ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211275December 9, 2007
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC
CAR WENT OUT OF CONTROL AFTER DRIVER PUT THE CAR INTO GEAR TO MOVE IT FROM A PARKED, IDLING POSITION, AFTER NOTICING A BURNING LIKE ODOR. IT WAS NOTED BY THE DRIVER AT THAT TIME THAT THE TEMPERATURE GAUGE WAS IN THE RED ZONE. WHEN THE DRIVER ATTEMPTED TO MOVE THE CAR TO A SAFER PARKING AREA ONLY A FEW FEET IN DISTANCE, SHE HEARD A SHARP SNAPPING SOUND AND ALSO FELT A VIBRATION IN THE STEERING WHEEL/COLUMN AREA. THE CAR SUDDENLY LURCHED FORWARD, THE HEAD LIGHTS AND DASH LIGHTING WENT COMPLETELY OUT AS THE CAR BEGAN ACCELERATING OUT OF CONTROL. IN ADDITION, THERE WAS NO STEERING OR BRAKE CONTROL. NO WORK HAS BEEN DONE YET TO CORRECT THESE PROBLEMS BECAUSE AN INSURANCE COMPANY IS INVOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10211291December 9, 2007
FUEL SYSTEM, OTHER
MY SON'S 2004 IMPALA FUEL PRESSURE REGULATOR IS LEAKING FUEL. IT SEAMS TO BE COMING OUT OF THE TOP PART OF REGULATOR. THIS IS LOCATED ABOVE THE ENGINE AD IS A FIRE HAZARD WE HAVE BEEN SMELLING GAS FORA YAER AND THE LEAK HAS GOTTEN BIG ENOUGH FOR US TO FIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211252December 8, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
2002 IMPALA TURN SIGNALS WORK INTERMITTENTLY. VERY DANGEROUS! HAS BEEN GOING ON FOR 4-5 YEARS. OUT OF WARRANTY. DON'T HAVE MONEY TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211064December 6, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CAR IS HAVING MULTIPLE STRANGE ELECTRICAL PROBLEMS. TURN SIGNALS WORK INTERMITTENTLY - WILL OFTEN NOT WORK AT ALL. SOMETIMES HAVE TO TURN ON EMERGENCY FLASHERS TO GET TURN SIGNALS TO WORK. ON THE INSTRUMENT PANEL, THE FUEL GAUGE IS NOT WORKING PROPERLY - DOES NOT SHOW THE CORRECT FUEL LEVEL. WILL SOMETIMES SHOW FULL WHEN THE TANK IS EMPTY, WILL SOMETIMES SHOW EMPTY WHEN THE TANK IS FULL. MOST OFTEN SHOWS HALF FULL, REGARDLESS OF ACTUAL FUEL LEVEL. GM CERTIFIED MECHANIC VERIFIED THAT FUEL PUMP AND SENDING UNIT ARE NOT FAULTY. THIS PROBLEM HAS BEEN GOING ON FOR APPROXIMATELY 2 YEARS. BCM WAS REPLACED, NO CHANGE IN PROBLEMS. POSSIBLE ISSUE WITH INSTRUMENT PANEL CLUSTER (IPC). BECAUSE OF TURN SIGNAL PROBLEMS, I HAVE HAD SEVERAL "NEAR MISSES" IN ACCIDENTS BECAUSE I WAS UNABLE TO PROPERLY SIGNAL FOR A TURN. FUEL GAUGE PROBLEM HAS CAUSED ME TO BE STRANDED WHEN I RAN OUT OF FUEL UNEXPECTEDLY BECAUSE I DIDN'T KNOW HOW MUCH FUEL I ACTUALLY HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210905December 5, 2007
ELECTRICAL SYSTEM
WAS STRANDED FOR ABOUT 30 MINUTES BECAUSE CAR WOULDN'T START ON MY 2002 CHEVY IMPALA THE ORIGINAL SECURITY SYSTEM PASSLOCK DOESN'T LET THE VEHICLE START. HAS HAPPENED SEVERAL TIMES ABOUT 10 AND I HAVE ONLY HAD THIS VEHICLE FOR 4 MONTHS I HAVE READ SOME FORUMS IN THE INTERNET AND IT'S A KNOWN PROBLEM WITH GM AND A LOT OF PEOPLE HAVE THIS PROBLEM AND A RISK SINCE THEY ARE TRYING TO FIX IT BY WORKING BY THE STEERING WHEEL AND TRIGGER THE AIR BAG. SOME PEOPLE SAY IT COULD BE THE BCM I DON'T KNOW BUT GM DOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210962December 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING ON THE INTERSTATE, NOTICED THAT THE SPEEDOMETER WAS STUCK AT 65MPH, REGARDLESS OF SPEED. WHEN TURNED OFF, THE VEHICLE STILL READ 65MPH. WAS UNABLE TO DETERMINE PROPER SPEED. NOTICED THAT THE VEHICLE RESET THE SPEED 5MPH LOWER EACH TIME THE IGNITION SWITCH WAS MOVED FROM OFF TO ON. MULTIPLE CYCLES OF TURNING THE IGNITION SWITCH ON AND OFF FINALLY RESET THE SPEEDOMETER TO 0MPH. DON'T KNOW IF THIS IS ONLY A TEMPORARY FIX FOR A PROBLEM THAT WILL PROBABLY GET WORSE. ALTHOUGH NOT A SERIOUS ISSUE, THE TACHOMETER DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210963December 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
WHILE APPLYING THE BRAKES FOR THE FIRST TIME AFTER START UP AT LOW SPEEDS (LESS THAN 20MPH) THE ANTILOCK BRAKES KICK IN WHEN NOT NEEDED. FOR ABOUT 2-3 SECONDS, THERE IS EXTREMELY REDUCED BRAKING ABILITY. AFTER THIS INITIAL TIME PERIOD, THE WHOLE ANTILOCK BRAKING SYSTEM SHUTS DOWN AND ALSO TURNS OFF THE TRACTION CONTROL SYSTEM. ONCE THE SHUTDOWN HAS TAKEN PLACE, THE CAR'S BRAKING SYSTEM FUNCTIONS AS IF THERE WAS NO ANTILOCK BRAKES ON THE VEHICLE. TOOK CAR TO DEALERSHIP WHICH INDICATED THAT THE WHEEL SENSOR WAS BAD AND COULD BE REPLACED FOR $600.00. ALSO WHILE DRIVING ON THE INTERSTATE, NOTICED THAT THE SPEEDOMETER WAS STUCK AT 65MPH, REGARDLESS OF SPEED. WHEN TURNED OFF, THE VEHICLE STILL READ 65MPH. WAS UNABLE TO DETERMINE PROPER SPEED. NOTICED THAT THE VEHICLE RESET THE SPEED 5MPH LOWER EACH TIME THE IGNITION SWITCH WAS MOVED FROM OFF TO ON. MULTIPLE CYCLES OF TURNING THE IGNITION SWITCH ON AND OFF FINALLY RESET THE SPEEDOMETER TO 0MPH. DON'T KNOW IF THIS IS ONLY A TEMPORARY FIX FOR A PROBLEM THAT WILL PROBABLY GET WORSE. ALTHOUGH NOT A SERIOUS ISSUE, THE TACHOMETER DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210802December 4, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE SPEEDOMETER DISPLAYED INACCURATE AND HIGH READINGS. THE DEALER REPLACED THE ENTIRE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 54,000. UPDATED 03/05/08. *LJ UPDATED 03/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210821December 4, 2007
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS WORK SPORADICALLY AND THE VEHICLE SHUTS OFF AND ON INTERMITTENTLY. HE STATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAILURE. THE DEALER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210829December 4, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
SUDDEN MALFUNCTION OF TEMPERATURE GAUGE (NOT WORKING), COOLING FANS RUNNING, AFTER CAR IS TURNED OFF, NO A/C. MANY OTHERS ACROSS THE COUNTRY HAVING SAME PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210660December 3, 2007
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS WOULD UNEXPECTEDLY TURN OFF WHILE DRIVING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210728December 3, 2007
STEERING:RACK AND PINION:RACK, STEERING:RACK AND PINION:PINION SHAFT
STEERING RACK FAILURE. CAUSING STEERING WHEEL TO LOCK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210485December 2, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES NEEDED TO BE REPLACED WITH ONLY 14,297 MILES CLAIMING IT WAS ENVIRONMENTAL NOT WORN BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210460December 1, 2007
STEERING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE HAD JUST BOUGHT A 04 CHEVY IMPALA LS IT HAS 54,000 ON IT. THE INTERMEDIATE STEERING SHAFT IS BAD. WE ARE THINKING THAT IT A MANUFACTURE DEFECT NOT TO MENTION THAT THE SPEEDOMETER IS NOT WORKING PROPERLY EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210473December 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION PAN BOLTS LOOSEN EVERY 25,000 TO 30,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210445December 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER HAS FAILED. AT FIRST THE FAILURE WAS INTERMITTENT, BUT NOW THE SPEEDOMETER IS PEGGED AT 120 MPHPLUS, EVEN WHEN STOPPED. IT IS IMPOSSIBLE TO DETERMINE HOW FAST I AM TRAVELING IN EVER CHANGING ROAD CONDITIONS. I CONSIDER THIS FAILURE TO BE A SAFETY ISSUE. I CALLED THE LOCAL GM DEALER AND THEY QUOTED A REPAIR COST OF $375.00 PLUS. I THEN FOUND OUT, THAT IN SEPTEMBER, THAT DELPHI HAD SETTLED A GM LAWSUIT.DELPHI HAD COMPENSATED GM WITH $47.5 MILLION AND 1.1 MILLION FREE INSTRUMENT CLUSTER MODULES TO REPLACE THE DEFECTIVE PRODUCTS THAT DELPHI HAD SUPPLIED TO GM. THIS IS A SAFETY ISSUE THAT SHOULD RESULT IN A RECALL OF GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210270November 29, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2007 CHEVROLET IMPALA LTZ 17K I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH. I WAS ABOUT TO EXIT AND I HEARD A LOUD POP AND GLASS FELL ALL OVER ME. I LOOKED AND SAW ABOUT A 2 FOOT HOLE IN MY SUNROOF (THE SHADE WAS OPEN). I PULLED OFF THE ROAD AND CALLED THE POLICE. I WAS NOT NEAR AN OVERPASS, IT WAS NIGHT, NO CARS WERE AROUND. I DID NOT FIND AN OBJECT AROUND THE CAR OR IN THE CAR. THE FLORIDA HIGHWAY PATROL DETERMINED THAT IT WAS NOT AN ASSAULT (SOMETHING WAS NOT THROWN AT THE CAR). I CALLED GM AND THEY REFERRED ME TO MY DEALER. I DROPPED THE CAR OFF TODAY BUT THE SERVICE MANAGER WAS VERY DOUBTFUL IT WOULD BE COVERED. HE KEPT INSISTING IT WAS A ROCK. THE STRANGE SIGNS THOUGH ARE THAT MY SUNROOF EXPLODED OUTWARD. THE GLASS IS CLEAR BUBBLED OUTWARD AND THE SHARDS STICK UP OUT OF THE CAR. I TOOK PICTURES OF THIS. I RESEARCHED THIS AND FOUND THAT THIS HAS HAPPENED TO MANY (ALTHOUGH NOT MY VEHICLE) BEFORE. THE SERVICE MANAGER SAID THEY WOULD FIND THE IMPACT POINT AND SHOW ME WHEN THEY DID (HE ACTUALLY ASSUMED IT WAS A ROCK BEFORE EVEN LOOKING) BUT HE COULD NOT EXPLAIN THE OUTWARD GLASS PATTERN (EXCEPT TO SAY CRAZY THINGS HAPPEN WITH GLASS). HE LATER ADMITTED THAT HE HAD SEEN THIS BEFORE BUT NEVER ON AN IMPALA ONLY ON A CORVETTE AND THAT WAS A DEFECT. HE SAID IF THIS WAS A DEFECT IT WOULD HAVE BEEN REPORTED. I TOLD HIM I WAS GOING TO REPORT THIS TO THE NHTSA BUT HE TOLD ME THAT GM WOULD DO THAT. AT THIS POINT THEY ARE INVESTIGATING ALTHOUGH HE SAID HE WAS VERY DOUBTFUL THAT ANYONE FROM GM WOULD COME OUT AND THAT I WOULD PROBABLY HAVE TO GO THROUGH MY INSURANCE. HE SAID IT IS COVERED IN FLORIDA WITH NO DEDUCTIBLE. LOOKED INTO THAT AND IT IS NOT TRUE, SUNROOFS ARE NOT COVERED. THIS IS CLEARLY A DEFECT. THIS CAR IS ONLY A YEAR OLD. THE VIOLENT WAY THIS SHATTERED WITH NO ONE AROUND AND THE ACTUAL BOWING OUT OF THE GLASS AND ALL THE GLASS ON THE OUTSIDE OF THE CAR IS PRETTY STRONG PROOF. I HAD A FEW CUTS, BUT HAD I NOT BEEN MORE ALERT THIS COULD HAVE BEEN A MAJOR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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