Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10212967December 27, 2007
STEERING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE INTERMEDIATE STEERING SHAFT IN MY 2003 CHEVROLET IMPALA HAD TO BE REPLACED AT 25,000 MILES. NOW AT 45,000 MILES THE STEERING SHAFT NEEDS TO BE REPLACED AGAIN ALSO, BOTH REAR BRAKE ROTORS WERE REPLACED AT 25,000 AND NEED TO BE REPLACED AGAIN AT 45,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212696December 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE TRAVELING ON THE OHIO TURNPIKE SPEEDOMETER SUDDENLY STARTED CLIMBING HIGHER AND EVENTUALLY PEGGED ITS SELF. I STOPPED VEHICLE AT THE NEXT PLAZA AND TURNED ENGINE OFF. SPEEDOMETER REMAINED PEGGED WITH ENGINE OFF. I GOT HOME AND PARKED CAR. THE FOLLOWING MORNING SPEEDOMETER WAS STILL PEGGED. BY TURNING IGNITION SWITCH ON AND OFF I WAS ABLE TO BACK UP NEEDLE TO 0 POSITION. SPEEDOMETER WORKED ALRIGHT AT LOWER CITY SPEEDS UNTIL ON 12-25-07 I AGAIN GOT ON THE OHIO TURNPIKE TO GO TO MICHIGAN. AGAIN THE SPEEDOMETER STARTED CLIMBING AND WAS WELL PAST 120 MPH MARK WHEN I REACHED MY DESTINATION . AGAIN I WAS ABLE TO RESET SPEEDOMETER BY TURNING KEY OFF AND ON. RETURNING TO OHIO ON I75 AGAIN THE SPEEDOMETER STARTED CLIMBING AND WHEN I GOT HOME SPEEDOMETER WAS AT 120. AT THIS POINT I TOOK SEVERAL DIGITAL L PHOTOGRAPHS OF NEEDLE POSITION AND WILL LEAVE IT THERE UNTIL I TAKE VEHICLE TO LOCAL CHEVROLET CAR DEALERSHIP TO SEE WHAT THE OUTCOME WILL BE. VEHICLE NOW ONLY HAS 23,900 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212598December 23, 2007
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
LOST THE POWER STEERING. LOSE OF ALL POWER STEERING FLUID ON HOME DRIVEWAY. HAD THE CAR TOWED TO THE DEALER. DEALER SAID A HOSE CAME OFF AND REPLACED THE HOSE AND CLAMP. TOW TRUCK DRIVER KNEW WHAT THE PROBLEM WAS WHEN HE VIEWED THE FLUID ON THE DRIVEWAY. HE SAID HE HAS TOWED SEVEN IMPALAS IN THE LAST MONTH FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212545December 22, 2007
ENGINE AND ENGINE COOLING
OWNER OF 2002 CHEVY IMPALA THAT HAS AN INTAKE MANIFOLD LEAK. FAMILY MEMBER ALSO HAD AN IMPALA, 2003, AND HAD THE SAME ISSUE. WHY IS THIS SUCH A PROBLEM? WHEN I SEARCHED THE ISSUE ONLINE I FOUND MANY OWNERS THAT HAD THE SAME ISSUE. GM NEEDS TO ISSUE A RECALL ON THIS PROBLEM AND HAVE PROPER GASKETS INSTALLED IN THEIR CARS. THIS CAR IS NOT A CHEAP CAR, AND TO HAVE THESE PROBLEMS IS A SIGN OF A POOR QUALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212401December 20, 2007
EXTERIOR LIGHTING:HEADLIGHTS
MY WIFE STATED THAT HER 2003 IMPALA THE HEADLIGHTS DID NOT COME ON ONE NIGHT AUTO MODE SO SHE TURNED ON MANUALLY. 2 WEEKS LATER, SHE IS DRIVING IN THE DARK AND THE FOG, AND HEADLIGHTS GO OUT. STOPPED ALONG ROAD AND TRIED HIGH, LOW, AND PULL LIGHT SWITCH WITH NO LUCK. VERY DANGEROUS IF WOULD HAVE BEEN IN BUSY AREA. ABANDONED CAR AND HAD MOTHER PICK HER UP. MOVED HOME WHEN DAYLIGHT CAME OUT. NOW WAITING TO SOLVE THE PROBLEM IN THE SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212303December 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL
2004 CHEVROLET IMPALA LS WITH APPROX 82,000 MILES. NOTICED TWO WEEKS AGO THAT THE SPEEDOMETER GAUGE IS NOT WORKING PROPERLY. IT WILL GO FROM 20 TO 120 WITH THE ACTUAL SPEED NOT CHANGING. VERY DANGEROUS ON THE HIGHWAY AND WITH OUR ICE AND SNOW. I HAVE NO IDEA HOW FAST I AM ACTUALLY GOING. I HAVE READ ABOUT SEVERAL OTHER INDIVIDUALS HAVING THIS EXACT SAME PROBLEM WITH THE 2004 IMPALA'S. THERE IS NO RECALL TO FIX THE PROBLEM, AND THE GM DEALERS WANT APPROXIMATELY $400 DOLLARS TO FIX THIS. THIS IS A VERY SERIOUS PROBLEM, AND I BELIEVE THAT AN INVESTIGATION SHOULD BE DONE ON THE 2004 IMPALA TO SHOW THIS IS A COMMON PROBLEM THAT GM SHOULD TAKE RESPONSIBILITY FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212311December 19, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS TURNED OFF INTERMITTENTLY. THE CONTACT WAS ABLE TO TURN THE HEADLIGHTS BACK ON INITIALLY, BUT NOW THEY WILL NOT ILLUMINATE UNTIL THE NEXT DAY. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 107,000 AND FAILURE MILEAGE WAS 105,000. UPDATED 020209 *BF THE DEALER DETERMINED THAT THE MULTI-FUNCTION SWITCH FAILED. UPDATED 02/03/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212269December 18, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE ON MY 2004 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212173December 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA SPEEDOMETER CLUSTER DOES NOT REGISTER THE CORRECT SPEED. IT MAY INDICATE OVER 100 + WHEN OTHER CARS ARE PASSING. SPEED MAY INDICATE OVER 100 WHEN CAR IS PARKED AND KEY IS REMOVED FROM IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212170December 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WAS DRIVING NORMALLY AND THE SPEEDOMETER NEEDLE DROPPED FROM THE 12 O'CLOCK POSITION TO THE 6 O'CLOCK POSITION. IT NOW OPERATES SPORADICALLY AND IS USUALLY 10-15 MILES OFF. WORKING ON GETTING THE PROBLEM REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212041December 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND OTHER GAUGES ON MY INSTRUMENT CLUSTER WENT HAYWIRE. THEN THE SPEEDOMETER STOPPED WORKING COMPLETELY. THE INSTRUMENT CLUSTER HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211976December 15, 2007
VEHICLE SPEED CONTROL
(1) MY WIFE PULLED INTO A PARKING SPACE AT OUR CHURCH AND APPLIED THE BRAKES TO STOP. (2) THE CAR CONTINUED ON ROLLING OVER A CONCRETE BARRIER AND KNOCKING DOWN AN ORNAMENTAL IRON FENCE SURROUNDING THE PARKING LOT AND CONTINUING OUT INTO THE STREET WHERE IT FINALLY STOPPED. IN ADDITION TO THE DAMAGE TO THE FENCE, THERE WAS CONSIDERABLE DAMAGE TO THE FRONT OF THE CAR. (3) CAUSE OF FAILURE HAS NOT BEEN IDENTIFIED. ON ONE OR TWO PREVIOUS OCCASIONS, WHEN PULLING THE CAR INTO OUR GARAGE I HAVE HAD THE CAR STALL AND THEN SURGE FORWARD. CAR IS BEING TAKEN TO A BODY SHOP TO REPAIR THE DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10211908December 14, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT NOTICED THAT THE SEATS WERE BECOMING HOTTER THAN NORMAL. SHE DEACTIVATED THE SEAT HEATER; HOWEVER, THE SEAT CONTINUED TO HEAT. SHE SMELLED SOMETHING BURNING AND NOTICED SMOKE AND A WHOLE IN THE SEAT. AS OF DECEMBER 14, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,900.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10211924December 14, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE VEHICLE LUNGES FORWARD APPROXIMATELY TEN FEET AFTER PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE FAILURE ALSO OCCURRED WHILE DRIVING 5 MPH IN REVERSE. THE DEALER TOOK THE VEHICLE TO A SALES DEALER AND WAS INFORMED THAT THIS WAS A NORMAL OCCURRENCE. MOST RECENTLY, THE SERVICE ADVISOR AND MANAGER DROVE THE VEHICLE AND EXPERIENCED THE FAILURE; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 10. UPDATED 01-10-08. *KB UPDATED 01/09/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211778December 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER STARTS TO FAIL ONE GAUGE AT A TIME UNTIL NONE OF THE GAUGES WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211575December 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER BEGAN ACTING ERRATICALLY AT ABOUT 50,000 MILES. I CORRECTED THE PROBLEM MYSELF BY SENDING THE INSTRUMENT CLUSTER TO AN ONLINE VENDOR WHO REPLACED THE MOTORS IN ALL FIVE OF THE GAUGES. I DID THIS AFTER SEEING MANY SIMILAR COMPLAINTS ONLINE AND RESEARCHING THE COST TO FIX. THE WORST ALTERNATIVE WAS TO RETURN THE CLUSTER TO THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211504December 11, 2007
STEERING:COLUMN
NOISE IN STEERING COLUMN WHEN BACKING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211306December 10, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
2004 CHEVY IMPALA--BOTH TURN SIGNALS AND HAZARD LIGHTS STOP FLASHING. TRIED TO REPLACE FUSES, BUT ALL STILL GOOD. COULD NOT LOCATE A TURN SIGNAL RELAY IN THE FUSE BOX. SPOKE TO A MECHANIC WHO SAID IT DIDN'T MAKE SINCE THAT THERE WAS NO RELAY IN THE FUSE PANEL. LOOKED UP THE TURN SIGNAL SWITCH PART AND IT WAS ON BACK ORDER. THE PART ALONE WAS OVER $300.00. MECHANIC ALSO STATED IT DID NOT MAKE SINCE THAT IT WOULD BE THE TURN SIGNAL SWITCH WHEN ALL OTHER COMPONENTS ON THE TURN SIGNAL ARM (WINDSHIELD WIPERS, CRUISE CONTROL, ETC.) STILL WORKED. UNABLE TO GO TO THE DEALERSHIP SINCE IT WAS A SUNDAY. LOOKED UP OTHER SIMILAR COMPLAINTS ON TOPIX.COM AND FOUND SEVERAL PEOPLE HAVING THE SAME PROBLEM. WAS ADVISED TO TURN ON AND OFF THE HAZARD SEVERAL TIMES. IN DOING SO (ABOUT 100 TIMES) THE SIGNALS STARTED WORKING. THEREFORE, IT DOESN'T SEEM AS IF THIS IS A TURN SIGNAL SWITCH ISSUE, BUT A HAZARD SWITCH ISSUE. THIS IS A VERY DANGEROUS SITUATION IF DRIVING AND YOUR TURN SIGNALS STOP WORKING WHICH COULD CAUSE A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211308December 10, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2004 CHEVY IMPALA WOULD NOT START. SECURITY LIGHT CAME ON. CALLED THE DEALERSHIP AND WAS TOLD THAT THE VEHICLES SECURITY ANTI-THEFT SYSTEM CAN SOMETIMES LOCKUP MAKING IT APPEAR AS IF THE CAR IS BEING STOLEN. VERY EXPENSIVE TO REPLACE. WAS TOLD TO RESET THE SECURITY SYSTEM AS FOLLOWS...TURN KEY TO ON POSITION AND WAIT 10 MINUTES UNTIL SECURITY LIGHT STOPS FLASHING. TURN THE KEY OFF FOR 5 SECONDS AND RESTART THE CAR. THIS HAS WORKED EACH TIME WE HAVE HAD THIS PROBLEM, HOWEVER, MY 17 YEAR OLD DAUGHTER WAS STRANDED..BY HERSELF..AT 10:30PM IN A UNIVERSITY PARKING LOT AND HAD NO IDEA WHAT TO DO. LUCKILY SHE HAD A CELL PHONE SO SHE COULD CALL ME. I STEPPED HER THROUGH THE PROCESS TO GET THE CAR STARTED AGAIN. THIS COULD BE A SERIOUS PROBLEM FOR YOUNG WOMEN TO BE STRANDED. I SEARCHED THE INTERNET AND FOUND SEVERAL PEOPLE HAVING THE SAME PROBLEM..EVEN IN MUCH OLDER MODELS. WHEN IS GM GOING TO FIX THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211326December 10, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:CLUTCH ASSEMBLY, VEHICLE SPEED CONTROL, INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 10 MPH OR STOPPED AT A STOP SIGN, THE VEHICLE LUNGES FORWARD 10 TO 15 FEET BY ITSELF. THE FAILURE OCCURS WHENEVER THE VEHICLE IS DRIVEN. THE VEHICLE PERFORMS THE SAME WAY WHEN IN REVERSE. FOR THE PAST TWO MONTHS, THE SERVICE DEPARTMENT AT THE DEALER HAS HAD THE VEHICLE. ALL OF THE SERVICE DEPARTMENT PERSONNEL AGREED THAT THE VEHICLE LUNGES FORWARD ABNORMALLY, BUT STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 1,000. UPDATED 01-10-08. *KB THE CONSUMER STATED OVERHEAD DOME LIGHT STAYED ON, TRANSMISSION HESITATES AND BUMPS ON 1-2 SHIFT, AND A/C BLOWS WARM INTERMITTENTLY. UPDATED 01/04/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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