Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10258224February 10, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA LS. WHILE DRIVING 35 MPH, THE SPEEDOMETER DIAL SUDDENLY BEGAN TO RISE. THE DIAL DID NOT STOP AND WENT INTO THE HUNDREDS WHEN THE VEHICLE WAS REALLY ONLY TRAVELING AT AN ESTIMATED SPEED OF 35 MPH. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE FAILURE STILL OCCURRED. WHEN THE VEHICLE WAS RESTARTED, THE DIAL DID NOT MOVE. AFTER A FEW DAYS, THE DIAL BEGAN TO DROP AND EVENTUALLY WENT BACK TO ZERO. THE DEALER STATED THAT THE STEEPER MOTOR CLUSTER NEEDED TO BE REPLACED, WHICH HAS NOT YET BEEN DONE. THE MANUFACTURER REFUSES TO ASSUME RESPONSIBILITY FOR THE DEFECT. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS REGARDING THE SAME DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258263February 10, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THERE IS A SAFETY ISSUE WITH 2003 CHEVY IMPALA DUE TO IT WILL NOT START AT TIMES DUE TO PROBLEMS WITH PASSLOCK SYSTEM. THIS IS ESPECIALLY DANGEROUS AS I AM A FEMALE WHO AT MANY TIMES IS ALONE AT NIGHT GOING TO AND FRO FROM WORK AND SCHOOL AND MUST SIT IN MY CAR UNTIL IT DECIDES TO START. THERE ARE SEVERAL CONSUMER COMPLAINTS ON VARIOUS WEBSITES ABOUT THIS ISSUE, HOWEVER GM WILL NOT ADDRESS THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258070February 9, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER WOULD NOT RECORD THE PROPER SPEED. THE SPEEDOMETER DISPLAYED AT LEAST 30 MILES BELOW THE TRAVELED SPEED, OR IT WOULD READ OVER 100 MPH WHEN THE CONTACT WAS REALLY TRAVELING LESS THAN 50 MPH. THE MANUFACTURER WOULD NOT ASSUME LIABILITY OR ASSIST WITH THE REPAIRS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 40,500. UPDATED 03-06-09 *BF THE CONSUMER STATED THE SPEEDOMETER INITIALLY WOULD FAIL OCCASIONALLY OR GIVE FALSE READINGS. SOON AFTER, IS STOPPED WORKING ALL TOGETHER. UPDATED 03/11/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258078February 9, 2009
FUEL SYSTEM, GASOLINE
DROVE CAR TO WORK, PARKED 3 MIN LATER CUSTOMER COMES TO MY JOB SCREAMING TO CALL 911 BECAUSE A CAR IS ON FIRE, I CAME OUT AND WAS MINE. AFTER THE FIRE DEPARTMENT PUT THE FIRE OUR, THEY SUSPECTED THAT A FUEL LINE WAS LICKING, I WENT TO A WEBSITE TO FIND 2 RECALLS ON MY CAR THAT I WAS NEVER MADE AWARE OF, THIS ONE WAS BACK IN 2001, AND I PURCHASED THE CAR FROM A CHEVY DEALER ON 2002, AND WAS SERVICE BY THEM SEVERAL TIMES. NOW CHEVROLET ONLY WANTS TO PAY $2,000.00, BECAUSE I DID NOT BUY AN EXTENDED WARRANTY AS REQUIRED BY THE STATE OF FLORIDA, I CONTACTED THE GENERAL STATE ATTORNEY FOR THE STATE AND HIS OFFICE SAID THAT THIS WAS NOT TRUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10258138February 9, 2009
STEERING
I PULLED OUT OF THE DRIVEWAY AND THE CAR'S POWER STEERING WAS LIMITED. I THOUGHT IT WAS JUST BECAUSE IT WAS A VERY COLD MORNING, AND IT STARTED WORKING PROPERLY. I CHECKED THE FLUID WHEN I STOPPED AND IT SEEMED FINE. A WEEK LATER, I PULL OUT OF THE DRIVEWAY AND THE SAME THING! MY HUSBAND CHECKED THE FLUID AND IT WAS LOW. WHEN I RETURNED HOME, NOT ONLY WAS THERE A BUNCH OF FLUID ON THE DRIVEWAY, BUT YOU COULD SEE HOW I PULLED OUT AND THE STREAM OF FLUID OF WHERE I WENT. THANK GOODNESS, I LEARNED TO DRIVE ON A JEEP THAT HAD NO POWER STEERING!!! IF IT HAD BEEN ONE OF MY TEENAGERS, IT WOULD HAVE BEEN A DIFFERENT STORY. FROM WHAT I HAVE READ, THIS IS A MAJOR ISSUE AND CHEVROLET NEEDS TO STEP UP AND PLACE A RECALL ON THESE HOSES!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257777February 7, 2009
EXTERIOR LIGHTING
2003 IMPALA HIGHBEAMS WHEN IN USE DO TOTALLY GO OUT BLINKERS JUST STOP BLINKING AFTER INTERNET RESEARCH COMMON PROBLEM WITH IMPALAS WHICH GM WON'T TAKE RESPONSIBILITY FOR. THEY RECALLED THE MALIBU HOW MANY PEOPLE NEED TO GET KILLED BEFORE THEY TAKE RESPONSIBILITY. NO BAILOUT FOR THEM. I CANNOT AFFORD TO FIX THEIR MISTAKES. I'M STILL PAYING FOR THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257893February 5, 2009
AIR BAGS
2002 CHEVY IMPALA AIR BAGS INADVERTENTLY DEPLOYED WHILE THE CONSUMER WAS PULLING OUT OF THE DRIVEWAY. *NJ THE CONSUMER SUFFERED MINOR INJURIES. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10257546February 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ABOUT TWO YEARS AGO MY SPEEDOMETER QUIT WORKING. I WOULD BE DRIVING AND IT WOULD REGISTER 100 MPH WHEN I WAS NOT GOING BUT ABOUT 30 MPH. AROUND THE SAME TIME MY HORN QUIT WORKING. WHEN I HONKED IT, IT WOULD SOUND FAINT UNTIL IT JUST QUIT. ALSO, WHEN I TRY TO PUT MY CAR IN GEAR IT IS REALLY HARD TO AT TIMES. WHEN IT DOES FINALLY GO INTO GEAR IT MAKES A REALLY LOUD THUD NOISE. NOW I HAVE A LEAK IN MY RADIATOR THAT HAS BEEN GRADUALLY GETTING BIGGER. I BOUGHT THIS CAR BECAUSE IT WAS SUPPOSED TO BE THE SAFEST. NOW I'M NOT SO SURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257582February 5, 2009
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT
I HAVE ONLY HAD MY CAR FOR 9 MONTHS AND HAVE HAD TROUBLE FROM THE BEGINNING, THE HEATER WILL NOT HEAT UP AND WHEN IT DOES IT GOES COLD UNLESS YOU ARE PRESSING THE GAS AND WILL NOT DEFROST AND IT KEEPS LOSING FLUID SO THEY REPLACE THE RADIATOR CAP.IT HAS A BAD SHIMMY AND A POPPING IN THE STEERING WHEEL IT HAS LESS THEN 45,000 I REALLY THINK THEY NEED TO CHECK IN ON ALL THE PROBLEMS PEOPLE ARE HAVING WITH THE 2006 IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257523February 5, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IN 2004 CHEVROLET IMPALA STARTED ACTING ERRATIC, DISPLAYING IMPROPER SPEED AND THEN FALLING OVER TO ZERO OR 5 MPH INDICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257430February 4, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. SHE ATTEMPTED TO START THE VEHICLE AGAIN AND IT EXPLODED. THERE WAS NO FIRE JUST A SPARK AND SMOKE.. THE VEHICLE WAS TOWED TO THE DEALER AND THEY CONFIRMED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND FILED A REPORT. SHE WAS INFORMED THAT A FIELD INSPECTOR WOULD INSPECT THE VEHICLE AND MAKE A DETERMINATION REGARDING THE ISSUE. THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT COMPENSATION WOULD NOT BE PROVIDED BECAUSE THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 171,000. UPDATED 3/5/09 *CN UPDATED 03/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257510February 4, 2009
STEERING
LAST MARCH, 2008 POWER STEERING WENT OUT OF CAR, SO TOOK TO MECHANIC. AFTER PAYING OVER $400 TO REPAIR HOSE AND POWER STEERING PUMP ON CAR THAT HAD ONLY 30,000 MILES. NOW IN FEBRUARY OF 2009, LESS THAN ONE YEAR LATER, I HAVE THE SAME PROBLEM WITH THE POWER STEERING GOING OUT AGAIN. I SEE THAT THERE ARE ALOT OF COMPLAINTS ABOUT THIS SAME THING. I THINK GM SHOULD DO SOMETHING ABOUT IT AND LAUNCH A RECALL TO FIX THE PROBLEM BEFORE SOMEONE GETS HURT SERIOUSLY OR WORSE KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257276February 3, 2009
EXTERIOR LIGHTING
GM'S USE OF REVERSE LIGHTS AS "PERIMETER LIGHTING" IS EXTREMELY POORLY THOUGHT OUT. REVERSE LIGHTS INDICATE THAT A VEHICLE IS IN REVERSE MOTION. THEY SHOULD NOT BE USED FOR ANY OTHER PURPOSE. USING THEM AS PERIMETER LIGHTING IS EXTREMELY CONFUSING TO OTHER MOTORISTS. PICTURE THIS. A VEHICLE PULLS INTO A PARKING SPACE. ONE PERSON EXISTS THE PASSENGER SIDE AND THE REVERSE LIGHTS COME ON. APPROACHING DRIVERS ARE GOING TO EXPECT THAT THE VEHICLE IS ABOUT TO BACK OUT OF THE PARKING SPACE, NOT THAT THE DRIVER HAS TURNED OFF THE ENGINE AND IS WAITING FOR SOMEONE TO RETURN. THAT IS JUST ONE EXAMPLE BUT IT ILLUSTRATES THE POINT. USAGE OF REVERSE LIGHTS FOR ANY OTHER USE IS CONFUSING AND MAY POTENTIALLY LEAD TO AN ACCIDENT AS OTHER MOTORISTS AND EVEN PEDESTRIANS ARE CONFUSED. REMEMBER THAT REVERSE LIGHTS ARE ALSO A WARNING SIGNAL TO PEDESTRIANS THAT A VEHICLE IS IN REVERSE MOTION. I URGE NHTSA TO REVIEW THIS MATTER AND FORMALLY REQUEST THAT GM NOT ONLY CEASE INSTALLING THIS FEATURE IN NEW MODELS, BUT ALSO RECALL AND DISABLE IT FOR ALL PAST MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257350February 3, 2009
ELECTRICAL SYSTEM
WHILE DRIVING TO CHICAGO THE TACHOMETER WENT ALL THE WAY TO THE RED. AFTER PULLING OVER TO CONFIRM THE CAR WAS NOT RUNNING HOT, I FOUND THAT I COULD RESET THE GAUGE BY SLOWLY TURNING THE KEY ON AND OFF TO THE ACCESSORY POSITION; UNTIL THE NEEDLE REACHED ITS ORIGINAL POSITION. THIS CONTINUED TO HAPPEN SPORADICALLY FOR A MONTH OR SO, AND THEN I NOTICED I WAS DRIVING ON THE INTERSTATE WITH THE FLOW OF TRAFFIC, BUT THE SPEEDOMETER WAS ONLY READING 30 MILES PER HOUR. I HAD PREVIOUSLY USED MY CRUISE CONTROL AT THE SET SPEED, AND WAS ABLE TO USE THE 'RESUME' BUTTON TO GIVE ME AN APPROXIMATION OF HOW FAST I WAS CURRENTLY GOING. THIS ALLOWED ME TO GET HOME SAFELY. AGAIN, I WAS ABLE TO RESET THE SPEEDOMETER BY TURNING THE KEY IN THE IGNITION TO THE ON AND OFF POSITION. THE NEXT FAILURE CAME SHORTLY THEREAFTER, WITH THE GAS GAUGE. KNOWING THAT IT WAS A FULL TANK, IT WAS READING EMPTY; AGAIN BEING RESET WITH THE ON/OFF OF THE KEY IN THE IGNITION. I TOOK THE CAR TO THE LOCAL DEALERSHIP TO GET THESE SAFETY ISSUES TAKEN CARE OF, AND WAS INFORMED THIS WAS GOING TO COST ME $600 BECAUSE IT WAS OUT OF WARRANTY... IT ONLY HAS 40K MILES ON THE VEHICLE. I HAVE BEEN TRYING TO RESOLVE THIS THROUGH CHEVROLET EVER SINCE THEN, AND THEY AGREED TO PAY 1/2. THIS ONLY LEADS ME TO BELIEVE THAT IT IS INDEED A SAFETY ISSUE THAT SHOULD BE COVERED BY THE MANUFACTURER. I CAN'T DRIVE A VEHICLE WITHOUT A SPEEDOMETER, TACHOMETER, OR GAS GAUGE, AND I CAN ONLY WONDER HOW MANY OTHER INDIVIDUALS ARE OUT THERE THAT HAVE BEEN IN THIS SAME SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257129February 2, 2009
POWER TRAIN, ENGINE AND ENGINE COOLING
TRANSMISSION IS FAULTY. I ONLY HAVE 100,00 MILES ON AN 2005 CHEVY IMPALA, I HAVE TO REPLACE THE WATER PUMP AND RADIATOR. NOW IN DECEMBER I HAVE TO REPLACE THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257198February 2, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON THE VEHICLE DOES NOT WORK, AND IT HAS ALMOST COST ME TO GET A TICKET, SINCE I DON'T KNOW HOW FAST I AM GOING. THEY IS A PENDING SETTLEMENT, BUT THAT DOES NOT HELP ME. THE SPEEDOMETER SAID THAT I WAS GOING 20MPH, AND WHEN I WAS PULLED OVER, I WAS TOLD THAT I WAS GOING 67MPH IN A 45MPH ZONE. THIS HAS BEEN GOING ON WITH THE VEHICLE FOR THE PAST 2 MONTHS, AND DON'T HAVE THE MONEY TO TAKE IT TO THE DEALER TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257228February 2, 2009
VISIBILITY
AFTER A ICE STORM IN 2008 I ATTEMPTED TO USE MY WINDSHIELD WIPERS AND THEY PROCEEDED TO GET STUCK IN THE UP POSITION. THIS PAST WEEK AFTER ANOTHER ICE STORM MY WIPERS WERE STUCK IN THE UP POSITION ONCE AGAIN. I KNOW FOR A FACT THAT CLEARED ALL OF THE ICE OFF OF THE WINDSHIELD THIS TIME. AFTER MY DAD FIXED IT ONCE AGAIN, EVERY TIME I TURN THEM ON IN THE INTERMITTENT POSITION WHEN I TURN THEM OFF THEY STOP IN THE UP POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257259February 2, 2009
ELECTRICAL SYSTEM
SPEEDOMETER ON 2004 IMPALA STOPS WORKING--FREEZES UP. HAVE TO STOP CAR AND ABOUT 15 TO 30 MINUTES FOR SPEEDOMETER TO WORK. THIS MALFUNCTION OF THE SPEEDOMETER IS OCCURRING MORE AND MORE. DEALER AND CHEVROLET CUSTOMER SERVICE SAID THAT THEY WOULD NOT PAY TO FIX THIS PROBLEM. GM ISSUED A BULLETIN #07187B STATING THAT THEY WOULD REPAIR THIS PROBLEM ON 2003-2004CHEVROLET AVALANCHE,SILVERADO,SUBURBAN,TAHOE ALONG WITH GMC SIERRA,YUKON ETC. I WANT TO KNOW WHY THE 2004 CHEVROLET IMPALA IS NOT INCLUDED IN THIS EXTENDED WARRANTY THAT THEY ISSUED AS IT IS THE SAME PROBLEM AS THE OTHER VEHICLES.(DEFINITELY A SAFETY PROBLEM) PLEASE HELP ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256964January 30, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE THE VEHICLE HAD BEEN PARKED FOR SEVEN MINUTES, THE CONTACT WAS NOTIFIED THAT HER VEHICLE WAS ON FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V136000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING); HOWEVER, THE CONTACT NEVER RECEIVED A RECALL NOTICE. THE REPRESENTATIVE ADDED THAT BECAUSE THE CONTACT DID NOT PURCHASE AN EXTENDED WARRANTY, SHE WOULD ONLY BE REIMBURSED $2,000 FOR ACCRUED VEHICLE DAMAGE. THE CONTACT HAS NOT YET RECEIVED ANY ASSISTANCE. SHE HAS ACCESS TO OBTAINING SUPPORTING DOCUMENTS. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10256975January 30, 2009
ELECTRICAL SYSTEM
I OWN A 2001 CHEVY IMPALA. BASICALLY SINCE THE MOMENT I BOUGHT IT, IT WOULD RANDOMLY FLASH THE "SECURITY" LIGHT THEN NOT START. I GOT SEVERAL EXPLANATIONS ABOUT WHY (SECURITY FOB, NEUTRAL SWITCH, BATTERY) AND TOOK IT IN SEVERAL TIMES FOR REPAIRS. BECAUSE THEY COULDN'T REPLICATE THE PROBLEM, THEY SAID, WELL, DON'T WORRY, IT'S JUST AN INTERMITTENT PROBLEM. I GUESS THAT'S EASY TO SAY WHEN YOU'RE NOT STUCK ON THE SIDE OF THE ROAD WITH A NON-STARTING CAR... NOW I FIND OUT THAT CHEVY INSTALLED A PASSLOCK SYSTEM WHICH IS SUPPOSED TO KEEP YOUR CAR FROM BEING STOLEN, BUT THAT SINCE IT WAS INSTALLED IN THEIR NEW CARS, IT CAUSES THIS PROBLEM. THEY REFUSE TO RECALL THE CARS AND FIX THE SECURITY SYSTEM PROBLEMS, INSTEAD FORCING THEIR CUSTOMERS TO WASTE TIME AND MONEY ON SOMETHING THAT THEY SHOULD FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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