Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10259214February 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE CONTACT'S VEHICLE CAME TO A COMPLETE STOP, HE NOTICED THAT THE TRANSMISSION WAS FAILING AND WOULD NOT SHIFT GEARS IN A TIMELY MANNER. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY STATED THAT THE TRANSMISSION WAS FUNCTIONING CORRECTLY. THE DEALER WANTED TO CHANGE THE OIL AND CHARGE AN ADDITIONAL $400 TO DIAGNOSE THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 43,678.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259225February 18, 2009
AIR BAGS, SEAT BELTS
WE PURCHASED THIS VEHICLE FROM WALLY MCCARTHY'S IN MINNESOTA ON 12/21/07. ON FEBRUARY 15, 2008, THE CAR WAS INVOLVED IN A SEVERE COLLISION WHEN OTHER DRIVER FAILED TO STOP. ON STAR WAS ALERTED IMMEDIATELY AND SHOWED THAT AIR BAGS DEPLOYED. HOWEVER, AIR BAGS DID NOT DEPLOY AND PRETENSIONER BELTS FAILED CAUSING PERMANENT INJURIES. WALLY MCCARTHY REFUSES TO SPEAK WITH US AND GM OFFERS NOTHING IN RESOLVING CASE AS OF 2/17/09. SEE CNN IREPORT FOR PHOTOS UNDER "CHEVY IMPALA". *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10259135February 17, 2009
ELECTRICAL SYSTEM
MY 2004 CHEVY IMPALA SPEEDOMETER IS NOT WORKING. I HAVE MY CHILDREN IN THE CAR WITH ME YOU PEOPLE SHOULD RECALL THIS PROBLEM. I DON'T WANT ANYTHING TO HAPPEN TO ME OR MY CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258805February 16, 2009
FUEL SYSTEM, GASOLINE
CAR CAN BE PARKED FOR SEVERAL HOURS OR A FEW MINUTES AND THERE IS A STRONG ODOR OF GAS COMING THROUGH THE AIR VENTS, NO LEAKS OR SPILLS OF GAS ARE PRESENT, ONLY HAPPENS SPORADICALLY NOT EVERY DAY OR EVEN EVERY WEEK IT IS REALLY WEIRD. SERVICE MECHANIC CAN FIND NOTHING WRONG. THIS IS A 2005 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258801February 16, 2009
ENGINE AND ENGINE COOLING
EXCESSIVE OIL CONSUMPTION; 1 QT EVERY 1500 MILES. IMPALA 2006 SS. 5.3L. DEALER CLAIMS THIS IS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258736February 16, 2009
ELECTRICAL SYSTEM
WHENEVER THE OUTSIDE TEMPERATURE DROPS BELOW APPROX 20 DEGREES F AND THE VEHICLE IS PARKED OVERNIGHT, THE FACTORY REMOTE STARTER AND THE KEYLESS ENTRY SYSTEMS DON'T FUNCTION UNLESS I HOLD THE TRANSMITTER DIRECTLY ABOVE THE HOOD OF THE VEHICLE. IN WARMER WEATHER, THE SYSTEM WORKS FROM DISTANCES GREATER THAN 50 FEET. IT HAS BEEN TO THE DEALER 3 TIMES FOR THE PROBLEM ALREADY AND THE PROBLEM STILL EXISTS. THUS FAR, THE 2 TRANSMITTERS AND THE RECEIVER HAVE BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258768February 16, 2009
STEERING
ON FRIDAY, JAN. 23, 2009 I EXPERIENCED A LOSS OF STEERING ON MY 2006 IMPALA LTZ MILEAGE 45,500. WHILE DRIVING ON A DUAL LANE HWY. WHEN THE TRAFFIC LIGHT ALLOWED I TRIED TO TURN LEFT, STEERING VERY STIFF I PULLED OVER, RAISED HOOD SAW SMOKE, CALLED DEALER WAS TOLD COULD NOT GET REPAIRS UNTIL MONDAY. I CALLED TOW TRUCK AS IT WAS COVERED UNDER MY EXTENDED WARRANTY. I ASKED ABOUT A LOANER CAR, NONE AVAILABLE, EXTENDED WARRANTY PAID ALL BUT DEDUCTIBLE. I PICKED UP THE CAR ON MONDAY SEEMED OKAY, AFTER LEAVING WORK PLACE TUESDAY AFTERNOON, LOST MY STEERING AGAIN WAS ABLE TO DRIVE BACK TO DEALER ABOUT FIVE MILES, WAS TOLD THE HOSE HADN'T SEATED PROPERLY TOOK AN HOUR FOR REPAIRS THIS TIME. TODAY STIFFNESS RETURNING. WILL LOOK FOR ANOTHER CAR SOON, LOST CONFIDENCE IN GMC PRODUCTS. PLEASE RECALL FOR THIS PROBLEM BEFORE SOMEBODY GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258704February 15, 2009
EXTERIOR LIGHTING
TUESDAY, 1/27/09, WHILE DRIVING ON A LOCAL COUNTRY ROAD TO WORK AT 6:15 AM, VEHICLE HEADLIGHTS AND OTHER EXTERIOR LIGHTS WENT DARK. DASHBOARD LIGHTS STAYED ON, BUT OTHER EXTERIOR LIGHTS WENT DARK FOR 8 TO 10 SECONDS. SAME THING OCCURRED AGAIN MONDAY MORNING, 02/02/09. NO DIMMING OR WARNING, LIGHTS JUST WENT OFF AND I WAS DRIVING IN DARKNESS. 02/03/09 TOOK IMPALA TO GM DEALER TO RUN DIAGNOSTIC. THEY DETERMINED PROBLEM WITH THE MULTIFUNCTIONAL HIGH/LOW BEAM LEVER SWITCH (THIS UNIT ALSO HOUSES THE CRUISE CONTROL, WINDSHIELD WIPERS, AND DIRECTIONAL LIGHT CONTROLS). EST FOR REPAIRS $735.00. 02/07/09 HAD THE UNIT REPLACED AT ANOTHER GARAGE FOR $435.00. I KEPT THE DEFECTIVE UNIT. HAVE SINCE DONE RESEARCH TO FIND OTHER PEOPLE REPORTING THIS SAME PROBLEM OCCURRING ON OTHER IMPALAS RANGING AT LEAST FROM MODEL YEARS 2001 THRU 2005. IN SOME CASES THE HEADLIGHTS STAYED ON, BUT THEY WERE UNABLE TO SWITCH THE HEADLIGHTS BETWEEN HIGH AND LOW BEAM. I FEEL THIS IS DEFINITELY A SAFETY ISSUE. I CONTACTED GM CUSTOMER SERVICE TO RELATE WHAT HAPPENED AS I BELIEVE THIS IS A VERY SERIOUS PROBLEM. I FEEL THAT DUE TO THE HIGH POTENTIAL FOR ACCIDENTS INVOLVING INJURY OR EVEN DEATH, THIS MULTIFUNCTIONAL LEVER SWITCH SHOULD BE "RECALLED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258713February 15, 2009
EXTERIOR LIGHTING
I HAVE READ SEVERAL COMPLAINTS ON FORUMS, SUCH AS THE ONES ON CARCOMPLAINTS.COM, ABOUT THIS ISSUE. 2004 CHEVY IMPALA... USING THE HIGH BEAMS, AND SUDDENLY ITS DARK OUT SIDE... THE LIGHTS JUST TURN OFF! YOU HAVE TO FLICKER THE HIGH BEAMS A FEW TIMES, AND THE NORMAL LIGHTS WILL COME BACK ON. MY LIGHTS HAVE TURNED OFF WHILE DRIVING IN THE DARK AT LEAST 400 TIMES SO FAR! THIS IS GOING TO GET SOMEONE KILLED! EVERYONE WANTS AROUND $700 TO FIX THE ISSUE, I THINK CHEVY SHOULD STEP UP AND PAY THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258639February 14, 2009
ELECTRICAL SYSTEM
SPEEDOMETER IS ERRATIC. CANNOT TELL WHAT ACTUAL SPEED IS AT ANY TIME. ALSO GAS GAUGE DOES NOT WORK PROPERLY. CANNOT TELL HOW MUCH GAS IS IN THE TANK. ALSO WIPERS ARE NOT WORKING PROPERLY. WHERE'S GM WITH A RECALL TO FIX THESE PROBLEMS? THESE ARE ALL SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258456February 12, 2009
EXTERIOR LIGHTING, INTERIOR LIGHTING
MY 2004 IMPALA HAS PROBLEMS WITH IT'S LIGHT/DIMMER SWITCH. ONE HAS TO CLICK THE HANDLE TWICE IN ORDER TO DIM/BRIGHTEN THE LIGHTS. A COUPLE OF TIME THE DASH LIGHTS AND HEADLIGHTS ALL WENT COMPLETELY OUT WHEN I TRIED TO DIM/BRIGHTEN THE LIGHTS. THIS IS A HAZARD. THERE SHOULD BE A RECALL!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258508February 12, 2009
EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
THE HEADLIGHTS KEEP CUTTING OUT WITH INCREASED FREQUENCY WITH ALL EXTERIOR LIGHTS INCLUDING THE DASH LIGHTS. ALSO, THE SPEEDOMETER WILL STOP WORKING AND JUST KEEP INCREASING UNTIL IT POINTS STRAIGHT DOWN. BOTH HAVE HAPPENED SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258518February 12, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER WOULD SOMEDAYS GO TO 60-120 UPON STARTING THE CAR SOMEDAYS OPERATED FINE. CALLED GMC DEALER WHERE I PURCHASED CAR TOOK IT IN AND HE SAID IT DEFINITELY WAS THE SPEEDOMETER CLUSTER SAID DEFINITELY NOT A SHORT BUT WOULD NOT PUT THAT IN WRITING UNTIL THEY REPLACE THE CLUSTER WITH A REDESIGNED ONE AND THAT WOULD BE 450.00EST. THE SERVICE MANAGER ASSURED ME IT WAS SAFE TO DRIVE I JUST WOULD NOT KNOW HOW FAST I WAS GOING VERY FUNNY. HE ALSO ADMITTED TO ME THAT SOME OF THE TRUCK&SUV'S WERE ON RECALL BUT NOT MY 2004 IMPALA YET. SINCE THEN I HAVE BEEN READING MANY OTHER COMPLAINTS RE: THIS CLUSTER PROBLEM SINCE 2003 WHY SHOULD I PAY FOR A PART THAT SHOULD BE A RECALL ON ALL GMC CARS AND TRUCKS. IT APPEARS THERE IS ALSO A LEGAL SUIT PENDING REGARDING THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258309February 11, 2009
POWER TRAIN, TIRES, STEERING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR FAILURES WITH THE HEATER BLOWING COOL AIR, THE GEAR SHIFT CHANGING INCORRECTLY, AND THE TIRE MONITOR INDICATOR CONSTANTLY ILLUMINATING. ON JANUARY 30, 2008, THE CONTACT DROVE APPROXIMATELY 25 MILES. SHE THEN PULLED INTO THE DRIVEWAY AND NOTICED SMOKE UNDERNEATH THE HOOD, FOLLOWED BY FLAMES. SHE QUICKLY EXTINGUISHED THE FIRE AND THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DIAGNOSED THAT THE POWER STEERING HOSE FAILED AND CAUSED THE FLUID TO LEAK. THE VEHICLE WILL BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 51,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10258363February 11, 2009
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC
I HAVE A 2006 CHEVROLET IMPALA WHICH REQUIRED THE FRONT BRAKES TO HAVE THE ROTORS MACHINED AND REPLACED 3 TIMES IN THE FIRST 33,000 MILES. I WAS TOLD THAT THIS WAS CAUSED BY THE USE OF INFERIOR METAL FOR THE ROTORS WHICH COULD NOT WITHSTAND THE HEAT GENERATED BY BRAKING, ESPECIALLY WHEN EXITING FROM A HIGHWAY. ADDITIONALLY, THE FRONT OUTER TIE RODS REQUIRED REPLACEMENT IN THE FIRST 65,000 MILES OF DRIVING BECAUSE THEY HAD BECOME WORN OUT WHICH CAUSED THE FRONT TIRES TO BE LOOSE OR "WOBBLY." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258377February 11, 2009
FUEL SYSTEM, OTHER
CAR CAUGHT ON FIRE WHEN IT WAS TURNED ON. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10258416February 11, 2009
ELECTRICAL SYSTEM
SPEEDOMETER IS GIVING FALSE READINGS. GAUGE WILL NOT GO DOWN PAST 60MPH EVEN WHEN PARKED AND TURNED OFF. RECENTLY BOUGHT CAR USED FROM A FRIEND WHO ALSO COMPLAINED OF THIS PROBLEM. SPEEDOMETER GOES HAYWIRE FREQUENTLY. LUCKILY I HAVE NOT BEEN PULLED OVER. NOTHING HAS BEEN DONE ABOUT THIS PROBLEM DUE TO LACK OF MONEY FOR REPAIRS. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258419February 11, 2009
EXTERIOR LIGHTING, VISIBILITY
DRIVING ON A DARK RURAL ROAD AT NIGHT AND TRIED TO PUT MY LIGHTS ON HIGH BEAM. THE LIGHTS WENT TOTALLY OUT WHEN I TRIED TO PUT THEM ON HIGH BEAM. PREVIOUSLY DURING THE PAST 3 MONTHS THEY HAVE FLICKERED WHEN I WENT TO PUT THEM ON HIGH BEAM BUT DID NOT GO TOTALLY OUT. I HAVE TRIED SEVERAL MORE TIMES TO PUT THEM ON HIGH BEAM AND THE LIGHTS GO OUT TOTALLY EACH TIME SO I DO NOT DARE TO TRY TO PUT THEM ON HIGH BEAM NOW AT ALL. I HAVE CALLED A DEALERSHIP TO HAVE THIS LOOKED INTO. THEY SAY THEY WILL HAVE TO TEST THE CAR FIRST THEN TAKE THE STEERING COLUMN APART AND PROBABLY REPLACE THE SWITCH. ESTIMATED COST UP TO $1000.00 MY CAR HAS ONLY 27,499 MILES ON IT AND I BOUGHT IT BRAND NEW IN 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258177February 10, 2009
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE OPEN HIGHWAY, THE SPEED ODOMETER INCORRECTLY RECORDS THE SPEED. IT WILL GET STUCK AT A NUMBER HIGHER THAN ZERO, EG. SPEED ODOMETER SHOWS 60 YET RATE OF SPEED MAY ONLY BE 40, THUS CAUSING A SAFETY HAZARD ON THE HIGHWAY. THIS ISSUE IS WELL DOCUMENTED ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258194February 10, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE STRUCK THE CONTACT'S VEHICLE ON THE DRIVER'S SIDE AND PUSHED HER INTO A METAL POLE. THE AIR BAGS NEVER DEPLOYED. THE CONTACT AND ANOTHER OCCUPANT WERE INJURED, ALTHOUGH BOTH WERE WEARING THEIR SEATS BELTS AT THE TIME. THE VEHICLE WAS DESTROYED AND HAD TO BE TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE MILEAGES WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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