Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10294269December 2, 2009STEERING
I HAVE A 2006 CHEVY IMPALA AND THE STEERING IS TERRIBLE. IT CLUNKS AND WHEN I PUT ON THE BRAKE IT GOES TO THE LEFT, HAVING NO CONTROL. PLEASE IS THIS COVERED IN A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294195December 1, 2009WHEELS, TIRES
I AM NOW BUYING THE 3RD SET OF REAR TIRES IN LESS THAN A YEAR. THE INSIDE TREAD WEARS DOWN TO THE WIRES EVERY 13-16,000 MILES. THE VIN ON MY CAR FALLS WITHIN THE VIN'S LISTED ON GM TSB 8032, HOWEVER THIS CAR IS NOT A POLICE CAR. GM STATES THAT I MUST BE HITTING A POTHOLE CAUSING ALIGNMENT PROBLEMS. I MUST BE HITTING THE SAME POTHOLE AT THE SAME MILEAGE ALL 3 TIMES AND IT ONLY AFFECTS THE REAR TIRES. THERE IS EXTENSIVE ANECDOTAL REFERENCES TO THIS PROBLEM ON NUMEROUS CAR COMPLAINT WEBSITES, INCLUDING NHTSA. SOMEONE IS GOING TO GET SERIOUSLY HURT IF GM IS ALLOWED TO IGNORE THIS PROBLEM. GM'S ONLY SOLUTION IS TO SELL ME ALIGNMENTS AND TIRES SINCE IT IS "MY FAULT" AND EVEN THOUGH THE PROBLEM IS IDENTICAL TO THE ISSUE NOTED BY GM IN TSB 8032, IT CAN'T POSSIBLY BE RELATED SINCE THE OTHER IDENTICAL PROBLEM ONLY HAPPENS ON POLICE AND GOVERNMENT CARS TO WHICH GM SELLS A LOT OF CARS. THE EVERYDAY INDIVIDUAL DOES NOT HAVE THE COMPLAINING POWER OF A LARGE BULK PURCHASER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294064November 30, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS A MIND OF IT'S OWN SOMETIMES IT WORKS, SOME TIMES IT DOESN'T, THIS IS A REAL SAFETY CONCERN WHEN I CANNOT TELL THE TRUE SPEED IN WHICH I AM DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10294074November 30, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2005 CHEVY IMPALA SPEEDOMETER VERY SPORADIC IN WORKING MAY SAY YOU ARE GOING 40 AND YOU ARE GOING 75 OR MAY SAY YOU ARE GOING 80 AND YOU ARE GOING 35 EXTREMES TO 120 AND LOWS TO 0. IT STARTED MESSING UP AROUND 70,000 MILES AND THE DEALER SAYS THIS IS NOT A RECALL EVEN THOUGH MANY PEOPLE ARE HAVING THIS PROBLEM WITH THE IMPALAS, PLEASE HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293728November 27, 2009STEERING
EARLY MORNING START /DROVE FOR APPROXIMATELY 4-8 MINUTES. TURNED INTO PARKING LOT AND WAS ATTEMPTING TO PARK (3/4 TURN) WHEN THE STEERING FROZE. STOPPED THE CAR AND THE STEERING SEEMED TO RETURN. PARKED CAR AND ROTATED WHEEL LEFT TO RIGHT AND NOTICED THAT THE WHEEL FROZE ONCE AGAIN. TURNED CAR OFF AND NO CONTINUED ISSUE ON RESTART. IMMEDIATELY BROUGHT CAR TO DEALERSHIP AND AWAITING A DECISION ON WHAT OCCURRED. DO NOT FEEL COMFORTABLE DRIVING VEHICLE UNTIL DEALER CAN REPAIR ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293624November 25, 2009TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
ANTILOCKS AND TRACTION ACTIVATION. SOMETIMES THE VEHICLE WILL NOT STOP OR GO BECAUSE OF ANTILOCKS AND TRACTION ACTIVATION. ALL THE TIME THE DEALERSHIP WANTED TO REPLACE PARTS AT MY COST. WE TOOK IT TO A SERVICE GARAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293625November 25, 2009ENGINE AND ENGINE COOLING
THE CAR INTERMITTENTLY SHUTS OFF WHILE DRIVING. IT OCCURS FREQUENTLY. DEALERSHIP COULD NOT DIAGNOSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293623November 25, 2009EXTERIOR LIGHTING
WE WERE DRIVING HOME AT NIGHT AND THE HEADLIGHTS ON OUR 2002 CHEVY IMPALA WENT OUT AND DIDN'T COME BACK ON. WE DIDN'T REALIZE IT AT THE TIME, BECAUSE WE WERE DRIVING IN TOWN AND THERE WERE STREET LIGHTS. THIS WAS THE 3RD OCCURRENCE. NOTHING HAS BEEN DONE TO CORRECT THIS ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293345November 24, 2009ELECTRICAL SYSTEM
FOR OVER A YEAR THE SPEEDOMETER HAS NOT BEEN ACCURATE. SPEED MAY REGISTER OVER 100 MPH WHILE JUST BARELY MOVING. AT THE PRESENT TIME IT DOES NOT REGISTER AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293347November 24, 2009EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING, THE HEADLIGHTS WILL GO OUT FOR NO REASON. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING AT NIGHT. IF I PULL THE LIGHT SWITCH ON AND OFF IT WILL USUALLY WORK. FLICKING THE HIGH BEAMS ON AND OFF MAY WORK TOO. THIS IS A HUGE SAFETY FEATURE AND I HAVE FOUND THAT THERE ARE MANY COMPLAINTS ON THIS SAME ISSUE CANNOT FIND THAT THERE HAS BEEN A RECALL WHEN THERE SHOULD BE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293357November 24, 2009ELECTRICAL SYSTEM
MY TURN SIGNALS INTERMITTENTLY DON'T FUNCTION FOR A PERIOD OF TIME, AND THEN SUDDENLY START WORKING AGAIN. RESTARTING THE CAR FIXES THE PROBLEM SOMETIMES, BUT ISN'T VERY HELPFUL WHEN YOU'RE ON THE HIGHWAY TRAVELING SOMEWHERE. THIS IS A DANGEROUS SITUATION, ESPECIALLY AT NIGHT ON BUSY STREETS WHEN YOU CAN'T SIGNAL TO TURN OR MERGE. ALSO, THIS HAS HAPPENED ONLY ONCE, BUT MY CAR WOULD NOT START AS OTHERS HAVE STATED' THE INTERIOR LIGHTS TURNED ON BUT THE CAR WOULD NOT TURN OVER. AFTER TWENTY MINUTES THE CAR STARTED FINE. THIS HASN'T HAPPENED SINCE, BUT IF IT DID IT WOULD BE A MAJOR INCONVENIENCE.. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293434November 24, 2009EQUIPMENT, EQUIPMENT:MECHANICAL, VISIBILITY:WINDSHIELD WIPER/WASHER
INCIDENT DESCRIPTION = I PURCHASED RAIN-X WIPER AT WALMART FOR MY 2004 IMPALA VEHICLE. IT COST $17.99+ AND WAS A 22-INCH MODEL. A WEEK OR SO LATER I RAN INTO A HEAVY DOWNPOUR WHILE DRIVING WEST ON I-40 FROM MEMPHIS TO LITTLE ROCK. THE WIPER PORTION OF BLADE ASSEMBLY BEGAN TO WORK ITS WAY OUT OF THE END OF THE HOLDER AND QUICKLY REACHED ABOUT 5 TO 6 INCHES OUTSIDE THE HOLDER. THE RUBBER BEGAN TO WHIP AROUND AND I HAD TO PULL OFF THE HIGHWAY TO PUT THE RUBBER PART BACK IN PLACE. THIS HAPPENED 3 MORE TIMES BEFORE I HAD TO STOP AND SEARCH OUT A MINI-MART WHERE I COULD BUY A ROLL OF ELECTRICAL TAPE TO TAPE THE RUBBER END TIGHTLY ENOUGH SO IT WOULD STOP FLYING OUT OF THE HOLDER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293226November 23, 2009SUSPENSION, STRUCTURE:BODY
I HAVE A 2000 IMPALA THAT HAS THE REAR STRUT TOWERS BEGINNING TO RUST OUT BADLY. THERE HAS BEEN NO INCIDENT YET AS I CAUGHT THIS ON ONE OF MY VEHICLES INSPECTIONS. IF THIS WERE TO RUST COMPLETELY OUT THE REAR TIRES COULD COME OFF OF THE CAR WHILE IN MOTION. I HAVE TRIED TO CONTACT GENERAL MOTORS, BUT GOT NO RESPONSE. THIS DEFECT RENDERS TO CAR PRETTY MUCH USELESS. THANKS FOR YOU TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293227November 23, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING THE TRANSMISSION KEPT SLIPPING IN AND OUT OF GEAR. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM CAUSED THE VEHICLE TO DRIFT TO THE RIGHT OR LEFT. ALSO, THE LIGHTS FOR THE INSTRUMENT CONTROL PANEL FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE TECHNICIAN LOCATED SEVERAL DIAGNOSTIC ERROR CODES. THE FAILURE MILEAGE WAS 173,009. UPDATED 1/5/10 *CN THE DEALER REPLACED A SASH LIGHT SWITCH, UT THAT DIDN'T RESOLVE THE PROBLEM. UPDATED 01/06/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293235November 23, 2009ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE TURN SIGNALS AND HAZARD LIGHTS WERE INOPERATIVE. SHE INSTALLED A NEW FUSE, BUT THAT DID NOT REMEDY THE FAILURE. THE MANUFACTURER NOR THE DEALER WAS NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 97,624.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293256November 23, 2009AIR BAGS:FRONTAL
AIR BAGS DID NOT DEPLOY IN A HEAD ON COLLISION RESULTING IN INJURIES TO MY CHEST AREA. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10293306November 23, 2009EXTERIOR LIGHTING
I AM FILING A SAFETY COMPLAINT CONCERNING THE 2003 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT, SWITCHING LIGHTS FROM DIM TO BRIGHT, HEADLIGHTS GO OUT. I HAVE HAD TO PULL OVER, TURN OF CAR, AND RESTART TO GET DIM LIGHTS ON. WHAT CAN THIS PROBLEM BE AND WHAT MIGHT THE CURE BE. I HAVE CHECKED FOR RECALLS ON LIGHTING AND FOUND NONE. PLEASE ADDRESS THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10293132November 21, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WAS SITTING ON ZERO, AFTER STOPPING IT STARTED MOVING, BUT WAS JERKY. THE SPEED SENSOR HAS BEEN REPLACED. THIS DID NOT FIXED THE PROBLEM. THE TACHOMETER IS NOT WORKING PROPERLY EITHER SO UNABLE TO TELL WHAT MY SPEED IS IN THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10292927November 19, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER IN MY 2005 CHEVY IMPALA EXPERIENCES PERIODIC MALFUNCTIONS. THE SPEEDOMETER WILL READ SIGNIFICANTLY OVER THE ACTUAL SPEED OR WILL REMAIN AT ZERO. THE FUEL AND TEMPERATURE GAUGES ALSO READ INCORRECTLY. MY RESEARCH INDICATES THAT THESE ARE COMMON COMPLAINTS FOR 2000 TO 2006 CHEVY VEHICLES YET NO RECALL HAS BEEN ANNOUNCED. THIS IS A SAFETY HAZARD THAT SHOULD BE ADDRESSED THROUGH A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10292949November 19, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVY IMPALA. THE CONTACT STATED THAT THE VEHICLE SHUTS OFF WHILE DRIVING VARIOUS SPEEDS. THE FAILURE HAS OCCURRED FOR THREE YEARS. THE DEALER INSTALLED A PATH LOCK SYSTEM AND STATED THAT THE CPU MAY HAVE BEEN STOLEN. THREE DAYS AFTER THE PATH LOCK SYSTEM WAS INSTALLED THE VEHICLE SHUT OFF. THE DEALER DIAGNOSED THE FAILURE AGAIN AND STATED THAT A BCM MAY NEED TO BE INSTALLED. THE CONTACT WOULD LIKE FOR THE MANUFACTURER TO ASSUME RESPONSIBILITY FOR THE REPAIRS. THE CURRENT MILEAGE WAS 77,000 AND THE FAILURE MILEAGE WAS 23,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0