Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10425229September 13, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED SPORADICALLY. THE CONTACT MENTIONED THAT THE WERE REPLACED AS A TEMPORARY REMEDY BUT IT FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425239September 13, 2011
WHEELS, TIRES
FRONT TIRES HAVE EXCESSIVE WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES ONLY. ORIGINAL GOODYEAR INTEGRITY TIRES ARE STILL ON THE CAR. REAR TIRES ARE FINE AND LOOK "NORMAL". AFTER READING ABOUT OTHER ISSUES LIKE THIS IT MAKES ME BELIEVE THERE IS SOME SORT OF ISSUE WITH THE ALIGNMENT OF THE CAR. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE. IT WILL NOT PASS INSPECTION AS IT IS. I WILL HAVE TO REPLACE THE TIRES BECAUSE THERE IS NO TREAD ON THEM EXCEPT FOR IN THE MIDDLE OF THE TIRES WHICH IS REALLY ODD. NOT SURE HOW MANY PEOPLE HAVE THIS PROBLEM. THIS IS MY SECOND IMPALA AND I'VE NEVER HAD THESE ISSUES BEFORE. I HAVEN'T CONTACTED THE DEALERSHIP YET ABOUT THIS. I WILL SEE WHAT THEY HAVE TO SAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425247September 13, 2011
VISIBILITY, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
HUGE REAR HEADRESTS (3 OF THEM) BLOCK NEARLY 70% OF REAR VISIBILITY AND MAKE IT IMPOSSIBLE TO SEE VEHICLES DIRECTLY BEHIND OR APPROACHING FROM BEHIND. EVEN STOPPED AT A TRAFFIC LIGHT, THE MIDDLE HEADREST BLOCKS THE VIEW OF ANY VEHICLE BEHIND. CHANGING LANES IS INCREDIBLY DIFFICULT AND DANGEROUS, AT BEST, BECAUSE DRIVER CAN'T SEE WHAT'S DIRECTLY BEHIND. TRIED SEAT ADJUSTMENTS, OUTSIDE MIRROR ADJUSTMENTS, REAR VIEW MIRROR ADJUSTMENTS, AND NOTHING WORKS TO IMPROVE THE REAR VIEW. THIS IS AN INCREDIBLY DANGEROUS SITUATION, WHICH HAS APPARENTLY BEEN ADDRESSED IN THE IMPALA FOR 2012; WHY HAS CHEVROLET NOT CONTACTED DRIVERS FOR A SAFETY FIX OR RECALLED? I HAVE CONTACTED MY DEALER AND AM STILL WAITING FOR A RESPONSE. IN THE MEANTIME, WE ARE HOPING NO ACCIDENTS OCCUR AS A RESULT OF THIS POOR VISIBILITY ISSUE. IT SEEMS TO ME THAT CHEVY WOULD BE CONCERNED ABOUT LIABILITY, IF NOTHING ELSE. DOES ANYONE KNOW IF THERE ARE FIXES FOR THIS, SHORT OF SAWING OFF THE MIDDLE HEAD REST? THEY CAN'T BE ADJUSTED OR EVEN FOLDED DOWN WITH THE SEAT SINCE THEY'RE BUILT INTO THE REAR WINDOW SHELF AND NOT THE SEATS. (WHO THE HECK CAME UP WITH THIS ONE?) I'M HOPING YOU CAN HELP BEFORE SOMEBODY GETS INJURED OR WORSE. THERE ARE MANY COMPLAINTS OUT THERE ABOUT THIS ISSUE, INCLUDING THOSE ON YOUR SITE. PLEASE HELP! THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424695September 12, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY CAR HAS STOPPED FUNCTIONING CORRECTLY. THE NEEDLE WILL NO LONGER RETURN TO 0MPH AFTER COMING TO A STOP, AND WILL ONLY REDUCE SPEED IF I REPEATEDLY SHUT OFF AND START MY CAR. THE ONLY WAY TO KNOW MY SPEED IS TO SEE WHERE THE NEEDLE IS BEFORE DRIVING, BUT I HAVE NOTICED THAT SOMETIMES WHILE DRIVING THE NEEDLE WILL NOT REDUCE SPEED EVEN THEN AND I HAVE TO COME TO A COMPLETE STOP TO KNOW HOW TO GAUGE MY SPEED. I WAS SHOCKED TO LEARN THAT THIS IS NOT ALREADY A RECALL. THIS IS A POTENTIALLY DANGEROUS PROBLEM, BUT MOSTLY IT IS IRRATATING AND INCONVENIENT. I HAD THIS PROBLEM DIAGNOSED AND THE PART ITSELF IS OVER $400, AND THE REPAIR WOULD TAKE A WEEK. MY FAMILY HAS ALWAYS BOUGHT GM VEHICLES AND I AM DISAPPOINTED AFTER READING THE MANY COMPLAINTS ONLINE THAT THIS PROBLEM HAS NOT BEEN TAKEN CARE OF BY THE MANUFACTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425108September 12, 2011
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2003 CHEVY IMPALA. MY CAR CRANKS FINE IN THE MORNING. AFTER BEING DRIVEN AFTER A WHILE; I HAVE TO WAIT FOR IT TO COOL OFF BEFORE IT WILL CRANK. I HAVE HAD TO WAIT UP TO 2 HOURS FOR MY CAR TO START. I HAVE TAKEN THE CAR TO SEVERAL MACHINES AND THEY ARE LOST REGARDING THE ISSUE. I CALLED THE CHEVY PLACE AND THEY GAVE ME A LIST OF POSSIBLE PROBLEMS AND WANT ME TO SPEND 99.99 FOR A DIAGNOSTIC TEST. I TOLD THEM I WAS TOLD THAT IT WAS POSSIBLE THE BCM (BODY CONTROL MODULAR). I HAVE BEEN LOOKING OUT ON CONSUMER PAGES AND THERE HAVE BEEN RESPONSE ABOUT THE BCM BEING FIXED AND IT ONLY RESOLVED THE PROBLEM FOR A SHORT TIME. SPENDING 99.99 PLUS A CHARGE OF 450.00 TO 500.00 TO GET A TEMPORARY FIX IS WAY OUT OF THE QUESTION. I FEEL THIS IS SOMETHING THAT NEEDS TO BE RECALLED AND FIXED ASAP BECAUSE THIS IS ELECTRICAL AND CAN BE DANGEROUS TO THE CONSUMER. I ALSO IT SHOULD BE AT A COST TO THE COMPANY DUE TO THE FACT NO ONE CAN DETECT THE PROBLEM OUTSIDE THE COMPANY AND IT SEEMS THAT THE REPAIR IS ONLY A TEMPORARY FIX AND IT TO EXPENSIVE FOR THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424630September 11, 2011
SERVICE BRAKES, HYDRAULIC
UNDER HARD HIGH SPEED BRAKING THE FRONT BRAKES SHUDDER BADLY CAUSING A SEVERE FRONT END SHIMMY DUE TO WARPED ROTORS MAKING STOPPING DIFFICULT. IF PRESSURE ON PEDAL IS NOT RELEASED THIS COULD CAUSE LOSS OF CONTROL AND A CRASH. IT IS WORSE IF GOING DOWNHILL. THIS IS A VERY COMMON ISSUE ON GM CARS BUILD IN THE LAST 8 YEARS. THERE ARE POSTS ALL OVER THE INTERNET ABOUT THIS. THE PROBLEM IS WITH POORLY MADE BRAKE ROTORS THAT WARP AT UNDER 15,000 MILES OF NORMAL USE. I HAVE HAD THE SAME ISSUE WITH MY WIFE'S 2003 IMPALA. THESE CARS SHOULD BE RECALLED AND THE ROTORS REPLACED WITH PARTS OF ADEQUATE QUALITY. IF YOU CAN GET THE ISSUE ADDRESSED UNDER WARRANTY, THE DEALER WILL ONLY EITHER TURN THE DEFECTIVE ROTORS OR REPLACE THEM WITH THE SAME OEM JUNK. THE ONLY FIX I HAVE FOUND IT TO REPLACE THEM WITH AFTERMARKET ROTORS AND PADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424655September 11, 2011
VISIBILITY, ENGINE AND ENGINE COOLING, STRUCTURE, TIRES
I HAD NUMEROUS PROBLEMS WITH THIS VEHICLE (ALMOST THROUGH MY THIRD SET OF TIRES, OXYGEN SENSOR GOING AT 46,000 MILES, RUST BEGINNING AT 38,000 MILES {CAR WAS TWO YEARS OLD}, AND THE BATTERY GOING PREMATURELY). LAST WEEK, I ATTEMPTED TO PUT ON MY REAR DEFOGGER. THE LIGHT CAME ON, BUT MY REAR WINDSHIELD WAS STILL FOGGED UP. THE DEFROSTER ALSO DOES NOT BLOW COLD AIR IF THE CAR IS IN PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424664September 11, 2011
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2003 CHEVROLET IMPALA W/ DAY TIME RUNNING LIGHTS ON CAR FROM FACTORY. WHILE DRIVING EARLY 4:00 AM IN THE MORNING, THROUGH THE MOUNTAINS WITH NO STREETS LIGHTS. I PUT MY HIGH BEAMS ON. WITHIN A SECOND ALL EXTERIOR, AND INTERIOR LIGHTS WHEN OUT. THIS IS TOTALLY UNSAFE AND HAZARDOUS. THE MANUFACTURE SHOULD BE RESPONSIBLE FOR THIS NOT THE CONSUMER. NEED TO HAVE A RECALL ON THIS. THIS A MALFUNCTION PROBLEM THAT NEEDS TO BE ADDRESSED, BEFORE SOMEONE GETS SERIOUSLY HURT. I PRAY THAT YOUR JUST NOT ENTERING THESE COMPLAINTS INTO THE DATA BASE, BUT LETTING THE CONSUMER KNOW THAT YOU CARE AND ARE WORKING ON THIS PROBLEM. I ALSO, NOTICE THAT WHILE LOOKING FOR RECALL ON THIS MATTER THERE'S A LOT OF COMPLAINT ON THIS MULTIFUNCTION. CONSUMER'S CAN'T FIX THIS WITHOUT A LOT EXPENSES AND REMOVE AIRBAGS. WILL YOU DO YOUR BEST ON RECALLING OR GETTING RECALLS ON THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424450September 9, 2011
UNKNOWN OR OTHER
CAR WAS PURCHASED IN MAY OF 2009; FRONT TIRES BECAME SEVERELY WORN AS I ADDED MILES TO IT, AS WELL AS THE VEHICLE SHAKING MY ENTIRE BODY WHILE DRIVING IT. (MY PASSENGERS ALSO REPORTED TO ME THAT THEIR WHOLE SEAT AREA WAS SHAKING.) HAD TIRES ROTATED AND BALANCED AND SHAKING CONTINUED. NOW, I AM AFRAID TO DRIVE IT AT HIGH SPEEDS. CHECKED WITH MY DEALERSHIP AND THEY SAID THEY HAVE HAD NO NOTICES OR RECALLS ON THIS PROBLEM. I NEED HELP, AND SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424390September 8, 2011
SERVICE BRAKES, HYDRAULIC
REAR BRAKE LINES RUSTED IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424301September 8, 2011
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
THERE IS A LOUD TAPPING NOISE WHEN YOU TURN THE A/C TEMP KNOB OR TRY AND CHANGE THE AIR FLOW. THE NOISE SOUNDS LIKE IT COMES FROM THE PASSENGER AIRBAG AREA. THE NOISE STARTED WHEN WE BOUGHT THE CAR ON MARCH 16,2010 BUT IT ONLY SOUND WHEN WE WOULD CHANGE THE AIR FLOW BUTTON. BUT TODAY ON SEPTEMBER 8,2011 IT STARTED TO MAKE A FASTER LOUDER TAPPING IN THE SAME PLACE BUT THIS TIME IN ADDITION TO THE AIR FLOW BOTTOM NOW ITS TRIGGERED BY THE A/C TEMPERATURE KNOB. THE NOISE IS EMBARRASSING AS WE AS ANNOYING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424027September 7, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I HAVE A CHEVY 2004 IMPALA IN WE BEEN HAVING PROBLEMS SINCE WE GOT IT LAST YEAR ONE DAY THE CAR STARTED SHAKING IN IT CUT OFF WE GOT IT FIXED A COUPLE MONTHS LATER IT'S BACK DOING THE SAME THING IT DID AT I'M SICK IN TIRED OF SPENDING MY MONEY ON GETTING ALL THIS SELF FIX IN FOR IT TO HAPPEN AGAIN I LOOK ON INTERNET IN KNOW A LOT OF PEOPLE WITH THE SAME PROBLEM AND I'M PRETTY SURE YOU SEEN A LOT OF COMPLAINTS SO I THINK IT'S TIME FOR A RECALL 2000-2011 THESE CARS ARE MESSING UP BIG TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423850September 6, 2011
SERVICE BRAKES, HYDRAULIC
THE IMPALA HAS BRAKES THAT HAVE A LOT OF CHATTER. THE BRAKES PULSATE AND HAVE A VIOLENT SHAKING FIT. I HAD THE BRAKES AND ROTORS REPLACED AT 66,000 MILES. THE PROBLEM HAS REAPPEARED WITHIN 15000 MILES AND IT CONTINUES. THE QUALITY IS POOR AND IS A ROAD HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423875September 6, 2011
SERVICE BRAKES, HYDRAULIC, STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHENEVER YOU ARE DRIVING DOWN A HILL THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE BRAKES OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED NEW ROTORS UNDER THE WARRANTY BUT WITHIN TWO MONTHS THE IDENTICAL FAILURE OCCURRED. THE VEHICLE WAS TAKEN AGAIN TO A MECHANIC WHO INSTALLED NEW BRAKE PADS AND HEAT SHIELDS BEHIND THE ROTORS SO THEY WOULD NOT OVERHEAT BUT THE FAILURE RECURRED WITHIN A MONTH. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423966September 6, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE AIR BAG LIGHT WAS CLEARED FROM THE SYSTEM. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423984September 6, 2011
SUSPENSION
REAR TIRES WERE WORN OUT DUE TO KNOWN DEFECT IN REAR LINKAGE HAD TO PAY $69.95 FOR A WHEEL ALIGNMENT AND $180.72 FOR TWO NEW TIRES. ALIGNMENT WAS PROBABLY NOT NECESSARY SINCE ORIGINAL PROBLEM WAS IN THE REAR LINKAGE, I FEEL I SHOULD BE REIMBURSED FOR TIRES AND ALIGNMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423212September 4, 2011
SEATS
REAR SEAT CENTER HEADREST BLOCKS VIEW OF TRAFFIC AND PEDESTRIANS. VERY UNSAFE AND SOMEONE WILL BE SERIOULY INJURED. GM ENGINEERS FOR SEATS AND NOT DOING THEIR JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422985September 2, 2011
SEATS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO SEE OUT THE REAR VIEW WINDOW WHEN REVERSING OR DRIVING FORWARD DUE TO THE MIDDLE HEADREST BLOCKING THE VIEW OF THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THERE WAS A DESIGN FLAW AND TO CONTACT THE MANUFACTURER. THEY OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,500. UPDATED 9/27/11 *CN UPDATED 10/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422852September 1, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT INSPECTED THE REAR TIRES AND NOTICED THE TREAD WAS EXCESSIVELY WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING . THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THE FAILURE WAS CAUSED BY THE REAR SUSPENSION AND STATED THE MANUFACTURER VOLUNTARILY RECALLED POLICE VEHICLES ONLY FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422933September 1, 2011
ELECTRICAL SYSTEM
SECURITY LIGHT COMES ON AND CAR WILL NOT START FOR EXTENDED PERIODS OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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