Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10461481June 13, 2012
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE POWER STEERING BELT FRACTURED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND REPAIRS. SIXTY DAYS AFTER THE REPAIRS, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE CONTACT WAS FORCED TO APPLY THE BYPASS RELAY BUTTON TO GET THE CAR OUT OF PARK. THE FOLLOWING DAY, THE KEY BECAME STUCK IN THE IGNITION AND THE BATTERY WAS DRAINING ABNORMALLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461645June 13, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC CLEANED THE THROTTLE BODY. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC AND THE DEALER APPROXIMATELY EIGHT DIFFERENT TIMES. THE VEHICLE WAS REPAIRED WHEN THE PCM WAS REPLACED AND REPROGRAMMED AT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461297June 12, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WAS DRIVING VEHICLE AND THE TEMP GAUGE WENT ALL THE WAY TO OVERHEAT, SHORTLY AFTER THAT THE GAS GAUGE STARTED TO WORK ONLY INTERMITTANTLY, AND THE SPEEDOMETER HAS SOME ISSUES WITH REGISTERING THE PROPER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461188June 11, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEAD LIGHTS AND THE INSTRUMENT PANEL LAMPS FAILED. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460992June 8, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WOULD NOT SECURE INTO THE LATCH. THE CONTACT HAD TO TRY TO CONNECT IT SEVERAL TIMES BEFORE THE CONNECTION WAS SUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461005June 8, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH AFTER ATTEMPTING TO DIM THE HEADLIGHTS, ALL OF THE LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT STATED THAT THE DIMMER SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460627June 5, 2012
POWER TRAIN
INTERMITTENTLY USUALLY FROM A STOP CAR ACTS LIKE ITS IN NEUTRAL REVS UP AND ALL OF A SUDDEN BANGS INTO GEAR AND TAKES OFF. VERY DANGEROUS WHEN IN TRAFFIC AND IT UNEXPECTEDLY DOES IT WHEN YOUR TRYING TO INCH FORWARD. ALMOST CAUSES A REAR END COLLISION BECAUSE ITS INTERMITTENT. I AM AFRAID I WON'T CATCH IT IN TIME. SOMETIMES IT GOES FOR DAYS WITHOUT DOING IT AND YOU GET COMFORTABLE WITH IT THEN WAMMO. TOOK IT TO MY SHOP AND THEY TELL ME IT COULD BE A TRANS PROBLEM. BOUGHT CAR BRAND NEW AND ITS HAPPENED BEFORE BUT SEEMS TO BE GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460656June 5, 2012
AIR BAGS
WHILE DRIVING THIS MORNING MY PASSENGER SEAT BELT WARNING LIGHT WAS FLASHING, I WAS THE ONLY ONE IN THE CAR. I HAD A 20 OZ AQUAFINA BOTTLE OF WATER SITTING IN THE PASSENGER SEAT. THE PASSENGER AIRBAG LIGHT WAS ILLUMINATED ON AND CAR WAS WANTING THE SEAT BELT BUCKLED. I HAVE TWO SMALL CHILDREN AND THE THOUGHT OF THE AIRBAG DEPLOYING BECAUSE THE SEAT SENSOR FOR THE AIRBAG THOUGHT THERE WAS A PERSON SITTING THERE IS VERY DISTURBING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460664June 5, 2012
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
I WAS DRIVING ON THE INTERSTATE WHEN I REC'D THE FOLLOWING MESSAGES: SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER. THE ENGINE LIGHT AND THE TRACTION CONTROL LIGHTS ALSO CAME ON. I WAS ABLE TO GO APPROX 50-55 MPH. I WAS VERY LUCKY THAT I WAS NEAR AN EXIT. AS I WAS EXITING, A MESSAGE CAME ON TELLING ME THAT THE POWER WAS BEING TURNED OFF OR STOPPED. I CAN'T REMEMBER THE EXACT WORDS. I THEN HAD NO ABILITY TO ACCELERATE AND MY ONLY OPTION WAS TO PULL OFF THE SIDE OF THE ROAD. EVEN THOUGH I WAS ABLE TO PULL OFF THE SIDE, IT WAS NOT IN A SAFE PLACE AND TRAFFIC WAS GOING BY AT THE SPEED OF 55-60 MPH AND I WAS BARELY OVER THE WHITE LINE. I CALLED A TOW TRUCK, AND HAD IT TOWED TO MY MECHANIC. THIS HAPPENED AT 4:15 ON A FRIDAY AFTERNOON. MY MECHANIC DIDN'T LOOK AT IT UNTIL MONDAY AND COULD NOT FIND ANYTHING WRONG WITH IT. HE DROVE IT ALL OVER AND HE CHECKED EVERYTHING HE COULD THINK OF. I TRUST THIS MECHANIC. HE DID SAY THAT HE WAS AFRAID HE WOULD HAVE TO SEND ME TO THE DEALER TO HAVE IT LOOKED AT. I CAME HOME, GOOGLED THE PROBLEMS AND ENDED UP AT EDMUNDS.COM IN A FORUM FOR CHEVY OWNERS WITH THIS ISSUE. WHILE NO ONE WAS HURT THIS TIME, THAT IS JUST A BLESSING. HOW MANY PEOPLE WILL NEED TO BE HURT, MAIMED OR EVEN KILLED BEFORE THEY ISSUE A RECALL AND DO SOMETHING ABOUT A PROBLEM THAT IS VERY OBVIOUS. HOW MUCH MONEY AND TIME WILL I SPEND TAKING THIS TO A DEALER WHO DOESN'T KNOW ABOUT THE PROBLEM AND WON'T DIAGNOSE IT CORRECTLY THE FIRST TIME? AMERICA WANTS AMERICANS TO BUY AMERICAN MADE PRODUCTS. I OWNED A FOREIGN VEHICLE FOR 9 YEARS AND IT NEVER LEFT ME STRANDED THE WAY THIS CHEVROLET IMPALA DID AFTER OWNING IT FOR 7 MONTHS! I THINK IT IS PAST TIME SOMETHING WAS DONE. FOR THOSE OF US WHO HAVE THE PROBLEM NOW AND FOR THOSE WHO ARE OUT THERE JUST WAITING FOR THIS TO HAPPEN TO THEM. SAFETY SHOULD COME FIRST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460262June 1, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE PASSENGER SIDE DOOR LOCK FAILED. THE DEALER WAS NOTIFIED AND STATED THE DOOR ACTUATOR PART#20790495 NEEDED TO BE REPLACED. THE REPAIRS COST WAS $300 AND THE DEALER AGREED TO PAY HALF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ONLY ADVISED HER TO FILE A COMPLAINT WITH NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460279June 1, 2012
SEATS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE PARKED, THE CONTACT NOTICED THAT THE THREE HEAD RESTS ON THE REAR SEATS WERE INTERFERING WITH THE REAR VIEW MIRROR VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN RECOMMENDED REPLACING THE REAR SEAT WITH A NEWLY DESIGNED ONE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460288June 1, 2012
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I WAS TRAVELING ON A HIGHWAY NEAR TO MY HOME, AND FOR ABOUT A MONTH NOW THE VEHICLE HAS COME UP WITH AN ERROR STATING "REDUCED ENGINE POWER". SUDDENLY, THE VEHICLE SIMPLY STALLED ITSELF, COMING UP WITH A MESSAGE THAT STATED "STARTING DISABLED/SERVICE THROTTLE". I WAS TRAVELING UPHILL AT 40MPH, NOW WITH NO POWER BRAKES, NO POWER STEERING, AND THE ENGINE COMPLETELY SHUT OFF AND UNABLE TO RESTART. LUCKILY I WAS ABLE TO PULL OVER AND DISCONNECT THE BATTERY AND RECONNECT IT TO RESTART IT. WHAT IF THIS HAD HAPPENED ON A HIGHWAY ON OR OFF RAMP? OR ON A CORNER? OR WITH A VEHICLE TRAVELING BEHIND ME? I BELIEVE ANY VEHICLE THAT WILL JUST RANDOMLY TURN ITSELF OFF DUE TO A PART THAT HAS HAD HUNDREDS OF COMPLAINTS THAT I'VE JUST READ ONLINE IS UNSAFE TO BE DRIVEN ON AMERICA'S HIGHWAYS. I READ ONLINE THAT THIS WAS A PREVALENT PROBLEM WITH THESE VEHICLES, AND I HOPE I GET INJURED BECAUSE OF IT SO I CAN SUE GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460136May 31, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCED POWER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT AS THE VEHICLE DECELERATED INDEPENDENTLY UNTIL STALLING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE THROTTLE SENSOR FAILED AND HAD TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460198May 31, 2012
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
HORN WAS WORKING FINE AND IT WAS NICE AND LOUD ALWAYS SOUNDED LIKE A TRACTOR TRAILER HORN. THEN THE HORN STARTED GETTING WEAKER AND SOUNDING LIKE A REGULAR HORN THEN THE HORN JUST QUIT WORKING. THIS HAPPEN WITHIN TWO WEEKS TIME. REPLACED FUSES BUT THAT DIDN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460075May 30, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER FAILED. THE SPEEDOMETER WOULD ERRONEOUSLY FLUCTUATE BETWEEN 0 AND 70 MPH. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, DIAGNOSED THE FAILURE AS A SERVO MOTOR FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THEY WERE EXPECTING A RECALL IN THE FUTURE FOR THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED BUT OFFERED LITTLE ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459984May 29, 2012
SUSPENSION
TIRES STARTED WEARING ON THE INSIDE EDGE AND NO OTHER PLACE WAS TOLD WE NEEDED NEW TIRES ALSO A 4 WHEEL ALIGNMENT WE REPLACED TIRES ON THE FRONT AND MOVED OLD TIRES TO THE REAR. LOOKING AT THE REAR OF THE CAR YOU CAN ACTUALLY SEE THE TIRES LEANING IN AT THE TOP AND TIRES HAVE STARTED TO SHOW WEAR IN LESS 1,000 MILES ALL THE RESEARCH I HAVE DONE SAYS THIS IS A COMMON PROBLEM GM WILL NOT DO ANYTHING AND WILL NOT ADMIT THAT THERE IS A PROBLEM I HAVE PUT 1 SET OF TIRES AND NOT THE CHEAP KIND GM USED PLUS THE LAST TIME I JUST REPLACED THE FRONT TIRES AND PUT THE OLDER ONES ON THE REAR AND HAVE HAD CAR ALIGNED 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459800May 28, 2012
ELECTRICAL SYSTEM
WENT TO TURN ON THE CAR; ALL LIGHTS LOCKS RADIO WINDOWS WORKED. WHEN I TURNED KEY TO ON POSITION CAR WOULD NOT TURN ON. SECURITY LIGHT AND CHECK ENGINE LIGHTS WOULD COME ON. CAR WOULDN'T TURN ON FOR TEN MINUTES THEN IT TURNED ON. ALSO, WHILE DRIVING SECURITY LIGHT WILL COME ON AND STAY ON UNTIL CAR IS TURN OFF AND BACK ON. SOMETIMES SECURITY LIGHT WILL STAY ON. IN ADDITION, TO SECURITY LIGHT AND CAR NOT WANTING TO TURN ON, TURN SIGNALS WILL RANDOMLY STOP WORKING AND I HAVE TO TURN HAZARD LIGHTS ON AND OFF TO GET TURN SIGNALS TO WORK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459443May 24, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VEHICLE SPEED CONTROL
2012 CHEVROLET IMPALA LT. CONSUMER STATES HIGH PRESSURE FUEL PUMP IS VERY NOISY WHEN ACCELERATING FROM A STAND STILL AND ALSO STATES ISSUES WITH VIBRATION *TGW THE CONSUMER STATED THE ACCELERATOR MOTOR MADE A LOUD NOISE. THE CONSUMER STATED THE FUEL LINES, WHICH APPARENTLY RUN DIRECTLY UNDER THE DRIVER'S SIDE FLOOR, VIBRATE DUE TO THE HARMONICS SET UP BY THE HIGH PRESSURE FUEL PUMP. THE VIBRATION IS CONTINUOUS AND CAN BE FELT THROUGH THE FLOOR AND UP INTO THE DRIVER'S SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459556May 24, 2012
SERVICE BRAKES
WHEN SLOWING DOWN AT ANY SPEEDS ABOVE 30 MPH AT TIMES TOO OFTEN I'M GETTING A VIOLENT SHAKING OF THE STEERING WHEEL LEFT TO RIGHT ABOUT 1" IN BOTH DIRECTIONS. IT'S NOT CAUSING ME TO LOSE CONTROL OF THE VEHICLE BUT IT IS NOTICEABLE WHEN RIDING AND DOESN'T FEEL NOR LOOK NORMAL AT ALL! IT FEELS LIKE THE ANTI-LOCK BRAKES SYSTEM ISN'T WORKING CORRECTLY - RELEASING/COMPRESSING FAST ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459553May 24, 2012
ELECTRICAL SYSTEM
I HAVE A 2009 CHEVY IMPALA LT WITH FLEX-FUEL. OVER THE LAST FEW MONTHS WHILE DRIVING AT ALL SPEEDS I'VE NOTICED THAT THE ENTIRE DASH BOARD (SPEEDOMETER AREA) WILL LOSE POWER AND ALL THE GAUGES WILL GO OUT AS IF THE CAR WAS TURNED OFF. THE TURN SIGNALS DON'T FLASH ON THE DASH EITHER. BUT THE RADIO, INTERIOR/EXTERIOR LIGHTS AROUND THE CAR AND TURN SINGLES WILL ALL WORK FINE. ALSO THERE IS NO NOTICEABLE LOST IN PERFORMANCE. AFTER A FEW MOMENTS OR MINUTES THE PROBLEM WILL CORRECT ITSELF BUT IT MAY HAPPEN MULTIPLE TIMES IN A TRIP. ALSO I'M HAVING ISSUES WITH THE CAR TURNING OFF AS SOON AS I OPEN THE DRIVER DOOR AFTER STARTING THE CAR BY REMOTE START. SO I HAVE TO SIT AND WAIT A FEW MINUTES BEFORE THE CAR WILL TURN OVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala