Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10885928July 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE PARKED, BOTH REAR DOORS FAILED TO UNLOCK FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886022July 19, 2016
EXTERIOR LIGHTING
THE HID HEADLIGHT BEAM OF THE 2015 CHEVROLET IMPALA LT IS VERY POOR. THE BEAM OF LIGHT IN THE LOW SETTING PROVIDES NO ILLUMINATION TO THE SIDES OF THE ROAD, FORWARD ILLUMINATION IS MARGINAL. I CONTEND THAT WHEN THE 2015 IMPALA LIGHTS ARE ON THE HIGH OR "BRIGHT" SETTING IT IS COMPRABALE TO THE LOW BEAM SETTING IN MY 2012 IMPALA. IN MODERATE TO HEAVY WEATHER, RAIN, SLEET, SNOW THE HEADLIGHTS OFFER NO ASSISTANCE, DRIVER IS NAVIGATING BLIND, CAN NOT EVEN SEE THE LINES ON THE ROAD. I LIVE AND DRIVE PRIMARILY IN A RURAL AREA, ALONG WITH THE WEATHER CONDITIONS THERE ARE MANY WILDLIFE HAZARDS. I HAVE EXPERIENCED SEVERAL CLOSE ENCOUNTERS WITH WILDLIFE AND TWO IMPACTS, ONE WITH A DEER CAUSING SUBSTANTIAL DAMAGE TO MY CAR. I SIMPLY CAN NOT SEE ANYTHING UNTIL IT IS DIRECTLY IN FRONT OF THE CAR. IT IS IN MY JUDGEMENT THESE HEADLIGHTS ARE UNSAFE NOT ONLY FOR THE OCCUPANTS OF THE VEHICLE, BUT OTHERS SHARING THE ROADS WITH THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10885414July 18, 2016
ELECTRICAL SYSTEM
FOR THE PAST FEW WEEKS I WILL GO TO START MY CAR AND IT WILL NOT CRANK OVER. BUT THE SECURITY LIGHT IN THE MESSAGE CENTER WILL BLINK CONSTANTLY. AT TIMES WHILE I'M DRIVING IT WILL BEGIN TO FLASH ALSO. IT TAKES ABOUT 15-20 MINUTES BEFORE MY VECHILE WILL START AFTER MULTIPLE TRIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887313July 18, 2016
ENGINE AND ENGINE COOLING
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DIFFICULTY GETTING PARTS FOR ENGINE OIL LEAK ON EXHAUST MANIFOLD RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885685July 18, 2016
STRUCTURE, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WHEEL MADE A NOISE. THE CONTACT ATTEMPTED TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL AND HEARD A LOUD BANGING NOISE UNDER THE FRONT END BY THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE ROAD; HOWEVER, THE STEERING FAILED. THE VEHICLE DRIFTED INTO THE LEFT LANE AND INTO ONCOMING TRAFFIC. THE VEHICLE CRASHED INTO A RETAINER WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IT WAS DIAGNOSED THAT THE BUSHING FAILED AND THE SUBFRAME SEPARATED AND DISCONNECTED FROM THE VEHICLE. ALSO, THE STEERING FAILED AND THE ENTIRE FRONT END OF THE VEHICLE FELL APART. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10885189July 16, 2016
AIR BAGS
I WAS IN AN ACCIDENT WHERE THE CAR WAS A TOTAL LOSS AND THE AIRBAGS NEVER DEPLOYED.IT HAPPENED IN PHILADELPHIA ON HUNTING PARK AND FRONT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10885143July 15, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
EVERY TIME I TURN WARNING LIGHTS FOR MY STABLIZING SYSTEM AND ABS THEN THE BRAKES STARTS TO LOCK UP SOMETIMES WITH IT ALSO TRACTION CONTROL ALSO TURN ON AND OFF THIS IS EVERY TIME I DRIVE THE CAR HAVE TAKEN IT TO 3 DEALERS NO ONE CAN FIND THE PROBLEM THIS IS EVERY TIME I START THE CAR AND DRIVE ON THE STREETS OR ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884794July 14, 2016
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED AND THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FIRE HYDRANT. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE FRONT BUMPER WAS FRACTURED. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V450000 (STEERING) AND 14V409000 (STEERING). THE FAILURE MILEAGE WAS 72,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10884691July 13, 2016
ELECTRICAL SYSTEM
DOOR LOCKS! THE REAR CAR DOOR LOCKS (ACTUATORS) WILL NOT OPEN WITH THE KEY FOB, OR WITH THE POWER DOOR LOCK BUTTON. THIS HAPPENED WITH THE CAR STOPPED. MY CHILDREN NOW HAVE TO WAIT FOR ME TO PUT THE WINDOW DOWN TO UNLOCK THEIR DOORS MANUALLY. THIS HAPPENED AT ABOUT 32,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884693July 13, 2016
ELECTRICAL SYSTEM
HEAT / AIR ACTUATOR. THE MOTOR THAT CONTROLS THE HEAT / AIR IN THE DASH ON THE PASSENGER SIDE STARTED TO MAKE A HORRIBLE CLICKING NOISE WHEN THE CAR WAS OFF OR ON. IT WOULD START WHEN THE CAR DOOR WAS OPENED OR WHEN THE CAR WAS STARTED. I HAD TO TAKE IT TO A MECHANIC TO BE REPAIRED (NOT A DEALER...NOT GIVING THEM ANY MORE OF MY MONEY). IT COST OVER $200 TO BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884183July 12, 2016
SERVICE BRAKES
FRONT BRAKE CALIPERS BINDING ON MY 2011 CHEVY IMPALA LT. NEW ROTORS AND CERAMIC PADS INSTALLED 2,000 MILES AGO AND NOW WARPED AGAIN. I HAVE $275.00 INVESTED AND WAS TOLD BY MY MECHANIC THAT THERE MAY BE A FACTORY RECALL ON THE CALIPERS. THERE IS 56,000 ON MY 2011 IMPALA NOW. THE VEHICLE WAS IN MOTION WHILE THIS WAS HAPPENING AND GOT WORSE AFTER A FEW HARD STOPS. ALSO CHECK STABILITY CONTROL SYSTEM WARNING CAME ON AND VEHICLE WENT INTO REDUCED POWER MODE WHICH IS VERY DANGEROUS IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883236July 12, 2016
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA. CONSUMER REQUESTS REIMBURSEMENT FOR IGNITION SWITCH RECALL REPAIRS. *SMD THE CONSUMER STATED IN LATE JULY 2014, SHE WAS UNABLE TO START THE VEHICLE, BECAUSE THE KEY WOULD NOT TURN. A LOCAL REPAIR SHOP REPLACED THE IGNITION SWITCH AT COST OF $289.74. TWO MONTHS LATER, THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE IGNITION SWITCH. GM DENIED THE CONSUMERS REQUEST FOR REIMBURSEMENT, BECAUSE SHE DID NOT HAVE THE WORK PERFORMED AT A DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884030July 11, 2016
UNKNOWN OR OTHER
A MECHANIC HAD TO REPLACE THE IGNITION LOCK SOLENOID. THE KEY GOT STUCK IN THE IGNITION AND IT COULD NOT BE REMOVED UNTIL IT WAS REPAIRED. I AM REQUESTING REIMBURSEMENT FROM MY REPAIR. THERE WAS A RECALL ISSUED ON JUNE 20, 2014 FOR AN UNINTENDED IGNITION KEY ROTATION APPARENTLY THIS WAS THE CAUSE OF THE PROBLEM I HAD IN 2013 THEREFORE I WOULD LIKE REIMBURSEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884031July 11, 2016
STEERING
ON JULY 3, 2016 I WAS TRAVELING ON A ROAD (HWY 620 IN LAKEWAY TX) ON A CURVE AT AROUND 50-55 MPH AND THE POWER STEERING WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883499July 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY TURNING SIGNALS WORK ON AND OFF ALL OF A SUDDEN. THE FIRST TIME IT HAPPENED I WAS ON THE FREEWAY AND WAS ATTEMPTING TO GET OVER AND MY RIGHT TURNING SIGNAL WOULDN'T WORK BUT THE LEFT TURNING SIGNAL WORKED FINE. THEN AFTER A DAY OR TWO THE RIGHT TURNING SIGNAL WOULD WORK BUT THEN THE LEFT TURNING SIGNAL WON'T WORK. THEN ALL OF A SUDDEN THEY WOULD BOTH WORK THEN BOTH STOP WORKING. NOW A MONTH HAS PASSED AND NEITHER ONE OF THEM WORK MOST THE TIME, BUT WILL WORK FOR A HOT SECOND AND THEN STOP WORKING. THIS IS ONLY FOR THE REAR TURNING SIGNAL THOUGH THE FRONT TURNING SIGNAL HAVE ALWAYS WORKED PROPERLY AND STILL DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883504July 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY CAR DOES NOT MAKE A SOUND WHEN I TRY TO TURN IT ON SOMETIMES. I'LL HAVE TO KEEP TURNING THE KEY FROM THE OFF POSITION TO THE START POSITION SEVERAL TIMES UNTIL IT FINALLY COMES ON. I HAVE HAD MY IGNITION SWITCH CHECKED AND WAS TOLD IT IS FINE. THIS IS A VERY RANDOM ISSUE BEING IT WILL HAVE TODAY AND NOT HAPPEN AGAIN TILL LIKE 6 MONTHS AND WILL HAPPEN FOR 3 DAYS IN A ROW. THEN WON'T HAPPEN TILL THE NEXT YEAR AND WILL ONLY HAPPEN FOR A DAY. IT IS VERY IRRITATING BEING IT HAS MADE ME LATE FOR WORK IN THE PAST AND THERE IS NO WAY FOR ME TO DETERMINE WHEN IT MIGHT HAPPEN AGAIN. IT DOESN'T MATTER IF IT SAT OVER NIGHT OR IF I JUST DROVE IT GOT OUT AND THEN GOT BACK IN, IT'S JUST COMPLETELY RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883545July 8, 2016
AIR BAGS
SERVICE AIR BAG WARNING LIGHT KEEPS INTERMITTENTLY COMING ON DURING OPERATION OF VEHICLE. THE CAR HAS BEEN SERVICED TWICE FOR THIS PROBLEM. UNDERSEAT HARNESS CONNECTIONS WERE TIGHTENED, BUT THAT HAS NOT CORRECTED THE PROBLEM. PROBLEM BEGAN 4 MONTHS AGO. WARNING LIGHT WILL CLEAR ONCE ENGINE SHUTS OFF. A COMPLAINT HAS BEEN FILED WITH GM. AT THIS TIME, GM IS UNABLE TO TELL ME IF THE AIR BAG WOULD FUNCTION AS DESIGNED OR EVEN DEPLOY AT ALL IN THE EVENT OF AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883261July 7, 2016
ELECTRICAL SYSTEM
RECALL N140350. ATTEMPTED TO HAVE VEHICLE SERVICED AT JIM GLOVER ON THE RIVER IN TULSA, OK. WAS CONSTANTLY TOLD THAT MY REQUEST FOR SERVICE WAS SENT SLING TO THEIR SERVICE DEPARTMENT AND I WOULD HEAR FROM THEN SHORTLY. EVERY TIME I CONTACTED THEM, I WAD TOLD THE SAME THING. NO COMMUNICATION WHATSOEVER, OTHER THAN FROM THEIR SALES DEPARTMENT TRYING TO SELL ME ANOTHER CAR. AFTER A WEEK OF GETTING THE RUN AROUND AND NO COMMUNICATION OTHER THAN "YOU'LL BE HEADING FROM THEM," I'M ASSUMING THAT THEY DON'T WANT TO ACTUALLY HELP ME, SINCE THEY WONT MAKE ANY MONEY OFF OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883374July 7, 2016
UNKNOWN OR OTHER
I WAS DRIVING ON THE FREEWAY WHEN THE TRACTION CONTROL LIGHT CAME ON AND MESSAGE CAME ACROSS SAYING SERVICE TRACTION CONTROL: THEN CHECK ENGINE LIGHT STARTED FLASHING RAPIDLY AT THE SAME TIME. FOLLOW BY A VERY LOUD KNOCKING NOISE FROM THE ENGINE. THEN SPEED WOULD NOT ACCELERATE. TURNED ON FLASHERS AND COASTED TO THE SHOULDER. VEHICLE HAD TROUBLES RESTARTING AND WOULD NOT MOVE. STEERING WHEEL WAS HARD TO TURN. TRIES TO DIE WHILE IDLING AFTER YOU GET IT TO START. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED - BUT NEVER ON THE FREEWAY WHICH WAS VERY SCARY. I WENT TO THE DEALERSHIP WHO WAS ALREADY AWARE OF THE PROBLEM AND SAID WITHOUT A WARRANTY I COULD NOT BE HELPED I COULD PAY $700 TO FIX IT THOUGH. THEY COULD HAVE CAUSED A DEATH WITH KNOWLEDGE OF THIS PROBLEM AND HOW QUICKLY YOU LOSE POWER I WAS LUCKY THIS TIME, BUT THIS SHOULD BE A RECALL SITUATION, UNBELIEVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882957July 6, 2016
POWER TRAIN
STOPPED FOR TRAFFIC LIGHT, WHEN ACCELERATING CAR WOULDN"T MOVE FORWARD. HAD TO HAVE CAR TOWED TO GARAGE AND WAS TOLD TRANSMISSION HAS TO BE REBUILT. THERE IS LESS THAN 50,000 MILES ON CAR. PLEASE RESPOND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala