Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10893867August 7, 2016
STEERING
VEHICLE WAS STATIONARY. TURNED WHEEL TO THE RIGHT TO BEGIN TO MOVE. HEARD A SNAPPING SOUND AND VEHICLE ONLY MOVED ABOUT 5 FEET AND HAD NO CONTROL OF STEERING. FOUND THE RIGHT TIE-ROD WAS BROKEN. CAR HAS 37000 MILES ON IT.CAR WAS TOWED TO CHEV DEALER FOR REPAIR AND THEY SAID THE STEERING GEAR ALSO NEEDED TO BE REPLACED?? MY COST WAS $1546.19.FOUND A RECALL #12V377000 ON THIS VERY PROBLEM, BUT THE RECALL WAS FOR POLICE CARS ONLY. THIS DOESN'T MAKE SENSE TO ME AND I FEEL MY CAR SHOULD BE INCLUDED IN THIS RECALL. THIS TIE ROD SHOULD NEVER HAVE BROKEN AND I FEEL GM SHOULD ASSUME THE RESPONSIBILITY FOR THIS REPAIR. 2012 CHEV IMPALA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893759August 6, 2016
ENGINE, UNKNOWN OR OTHER
I HAVE HAD MY CAR FOR ALMOST A YEAR NOW AND EVER SINCE I BOUGHT IT, IT HAS CAUSED NOTHING BUT AN ISSUE. I ALWAYS GET AN "ENGINE POWER REDUCED" OR SOMETIMES EVEN "STARTING DISABLED SERVICE THROTTLE." THIS CAN HAPPEN ANYWHERE FROM 1-100 TIMES A DAY WHILE I AM DRIVING. IT HAS HAPPENED ON CITY STREETS, HIGHWAYS, TURNING, YOU NAME IT AND IT HAS HAPPENED. IT IS BECOMING A VERY BIG SAFETY ISSUE AS IT WILL DO IT IN THE MIDDLE OF INTERSECTIONS AND I FEAR THAT I WILL GET INTO AN ACCIDENT. I HAVE RAN THE CODES AND REPLACED EVERY PART IN THE CAR THAT DEALERSHIPS HAVE TOLD ME TO REPLACE BUT IT STILL KEEPS HAPPENING. I HAVE DONE A TON OF RESEARCH ON WHAT COULD BE WRONG AND IT NOT ONLY SEEMS LIKE THIS IS HAPPENING TO A LOT OF PEOPLE BUT THE THINGS THEY REPLACED IN THEIR CARS FIXED THE ISSUE BUT MINE SEEMS TO NOT EVER BE ABLE TO BE FIXED. THIS HAS BECOME A DANGEROUS THING, AS IT HAS HAPPENED TO ME IN THE MIDDLE OF SNOW STORMS ON ICY HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893598August 5, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE INDICATORS IN THE FRONT PANEL NEXT TO THE STEERING WHEEL WORK INCONSISTENTLY. THE SPEEDOMETER, THE ODOMETER, GAS GAUGE, TURN SIGNALS,AND EMERGENCY BLINKER SIGNAL WORK SPORADICALLY. THE RIGHT TURN SIGNAL DOESN'T WORK AT ALL. SO IT IS DANGEROUS TO TRY TO TURN LEFT WHEN CARS ARE ADVANCING TOWARDS ME OR TO TURN RIGHT WHEN CARS ARE DRIVING BEHIND ME. THE YELLOW WARNING LIGHT FOR LOW GAS IS THE ONLY CONSISTENT WORKING SIGNAL. THIS CONDITION HAS EXISTED FOR TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893122August 4, 2016
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE MAKING A TURN, A LOUD SQUEALING NOISE WAS HEARD FROM THE STEERING WHEEL. THE FAILURE RECURRED WHENEVER A TURN WAS MADE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893185August 4, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893251August 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE DEALER WAS NOTIFIED OF THE FAILURE MONTHS AGO AND HAD NOT SUPPLIED THE PARTS TO REPAIR THE VEHICLE. THE CONTACT ATTEMPTED TO SCHEDULE A REPAIR WITH A SECOND DEALER, BUT THEY WERE UNABLE TO PROVIDE A REPAIR IN A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892721August 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE TE VEHICLE WAS STATIONARY, THE IGNITION KEY MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER NUMEROUS ATTEMPTS. THE CONTACT WAS ABLE TO START THE VEHICLE ON THE LAST ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 144,703.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892800August 3, 2016
UNKNOWN OR OTHER
HEAD LIGHT LENS DETERIORATING AND DIMINISHING ABILITY TO SEE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892869August 3, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY ACCELERATING AND MADE ABNORMAL GRINDING NOISES DURING TURNS. THE STABILITRAK, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892929August 3, 2016
AIR BAGS, ELECTRICAL SYSTEM
I HAVE GOTTEN IN TOUCH WITH GM AND CHEVROLET CUSTOMER SERVICE AND MY LOCAL DEALERSHIP WHO HAVE REFUSED TO CORRECTLY DIAGNOSE MY ISSUE. I HAVE BEEN CHARGED 99$ PER VISIT TO JONES CHEVROLET AND STILL HAVE THE SERVICE AIR BAG LIGHT ON MY VEHICLE. IT STAYS ON ALL THE TIME AND INTERMITTENTLY GOES AWAY ONCE IN A BLUE MOON. IT STARTED OFF WITH THE LIGHT JUST TURNING ON WHEN I HIT A BUMP OR A ROUGH ROAD BUT NOW EVEN ON THE HIGHWAY IT COMES ON. GM CUSTOMER SERVICE TOLD ME THAT AN AIR BAG ISSUES IS THE CUSTOMERS RESPONSIBILITY AFTER MY WARRANTY IS UP HOWEVER THE AIR BAG HAS NEVER DEPLOYED OR THE CAR HAS NEVER GOTTEN INTO AN ACCIDENT SO I AM AT A LOSS AS TO WHY IT IS MY RESPONSIBILITY FOR THE REPAIR OF SUCH AN INTEGRAL SAFETY PART OF THE VEHICLE WHICH SHOULD LAST AND FUNCTION WITHOUT ISSUES FOR AT LEAST A LITTLE WHILE IF NOT FOR A LONG TIME AFTER THE INITIAL WARRANTY IS UP. I HAVE NOW SPEND IN THE UPWARDS OF $800 OUT OF POCKET TO TRY AND GET THIS ISSUE RESOLVED BUT GM HAS NOT BEEN COOPERATIVE AT ALL. I HAD TO LEAVE 5 VOICEMAILS TO AN ADVISOR TO CALL ME BACK AND SHE AND HER SUPERVISOR RUDELY TOLD ME THAT THEY HAVE GIVEN ME A RESOLUTION AND IF GOD FORBID I GOT IN AN ACCIDENT AND THE AIR BAG NEEDED TO DEPLOY BUT DIDN'T DO SO IT WOULD BE ON ME AND GM WONT TAKE RESPONSIBILITY. I AM VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF MY PASSENGERS. I HAVE TRANSCRIPTS OF SERVICE AND RECORDED CALL FROM THEM TO PROVE THIS. PLEASE ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892519August 2, 2016
UNKNOWN OR OTHER
MY DASH IS CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892585August 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
A TRACTION CONTROL LIGHT COMES ON SAYS IT IS REDUCING SPEED AND THE CAR WILL LOOSE POWER AND JUST DIE. THIS IS SO DANGEROUS IT HAS HAPPENED THREE TIMES ON THE FREEWAY WITH MY KIDS IN THE. I RECEIVED A SPECIAL NOTICE RECALL BUT WHEN I TOOK IT IN THEY SAID THAT SINCE I WAS OVER THE MILEAGE THEY COULD NOT DO THE REPAIR. THE KEY IS ALSO STUCK IN THE IGNITION AND WILL NOT COME OUT DRAINING THE BATTER, AAA HAS COME OUT TWICE TO SWITCH THE BATTERY OUT FOR ME. THERE IS ALWAS A CLICKING SOUND COMING FROM THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892690August 2, 2016
UNKNOWN OR OTHER
IT'S A RECALL ON THE KEY INFNITION I HAVE TO PLAY WITH MY KEY TO GET MY CAR TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892419August 2, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S PASS LOCK SECURITY LIGHT ILLUMINATED CONTINUOUSLY.ALSO, THE ENGINE FAILEDTO TURN OVER AND START. THE CONTACT STATED THAT THE VEHICLE TOOK UP TO AN HOUR TO START. THE CONTACT WAS ABLE TO REMOVE THE KEY COMPLETELY FROM THE IGNITION WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891999August 1, 2016
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
I WAS TRAVELING ON THE INTERSTATE AT ABOUT 60 MPH GOING UPHILL. I DID NOT HAVE IT IN CRUISE CONTROL. IWAS PASSING A SEMI. SUDDENLY THE STEERING BECAME VERY DIFFICULT, AND THE BRAKES SEEMED HARD TO PUSH. I FINALLY MANAGED TO GET THE CAR OFF THE ROAD AND STOPPED. I PUT IN PARK AND GOT OUT TO CHECK AND SEE IF ONE OF THE TIRES HAD BLOWN OUT, I LEFT IT RUNNING. THE TIRES WERE FINE. I GOT BACK IN AND PUT IT IN GEAR AND EASED DOWN ON THE GAS TO SEE HOW IT WAS GOING TO GO. IT DID FINE, I DROVE IT THE REST OF THE DAY AND IT SEEMED TO BE NORMAL. I AM CONCERNED THIS COULD BE CONNECTED TO THE IGNITION RECALL BACK IN 2014 AND WORRY THAT IT MIGHT HAPPEN AGAIN. MY HUSBAND IS ATTEMPTING TO GET IT LOOKED AT BY MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892151August 1, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF PARK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE, BUT GREASEF THE SHIFT CABLE AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892209August 1, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WHEN TRAVELING ON THE HIGHWAY OR LOCAL ROADS. MY VEHICLE WOULD WARN ME TO SHIFT INTO PARK TO STOP THE ENGINE. THE AFTER 3 NOTICES IT WOULD SHUTDOWN COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892248August 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SRS LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MAILURE WAS 65,007.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892325August 1, 2016
AIR BAGS
I WAS IN AN ACCIDENT IN ROYALTON, VT TRAVELING FROM BURLINGTON, VT WHERE I WAS VISITING FAMILY TO MY HOME IN MAINE. I WENT OFF THE ROAD INTO THE DITCH IN THE MEDIAN, I'M NOT SURE WHY BUT THEY THINK I MAY HAVE HIT SOME BLACK ICE. I ENDED UP IN THE DARTMOUTH HOSPITAL REQUIRING MAJOR SURGERY TO MY BACK AS WELL AS SOME OTHER PROBLEMS. I SPENT 6 WEEKS IN REHAB LEARNING HOW TO WALK AGAIN. MY AIRBAGS DID NOT INFLATE. I WAS WORRIED MORE ABOUT MY RECOVERY AT THE TIME AND NOT ABOUT WHY MY AIR BAGS DIDN'T INFLATE BUT I HAVE SEEN SEVERAL RECALLS LATELY THAT ADDRESS THE ISSUE. I TRADED IN THE CAR A COUPLE OF YEARS LATER SO I DID NOT GET ANY NOTICES ABOUT THE PROBLEM.. I UNDERSTAND THERE HAS BEEN A LAWSUIT FILED BUT I WAS NEVER CONTACTED ABOUT IT - PROBABLY BECAUSE I NO LONGER HAVE THE CAR. I WOULD LIKE SOME RESOLUTION TO THIS SITUATION
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10891760July 30, 2016
AIR BAGS, POWER TRAIN
AIRBAG LIGHT GOES ON AND OFF WHILE DRIVING. TOOK TO DEALER SAID IT IS A $700 REPAIR FOR THE "SEAT BELT TENSIONER". TRANSMISSION EXPLODED AT 30,000 MILES. AT 60,000 MILE HAD TO REPLACE TRANSMISSION AGAIN. NOW AT 108,000 MILES TRANSMISSION IS NOW SLIPPING AND NOT ACCELERATING PROPERLY FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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