Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10576103April 1, 2014
STEERING, AIR BAGS, ELECTRICAL SYSTEM
TAKEN THE CAR TO DEALER MULTIPLE TIMES, FOR POWER STEERING FAILURE AS WELL AS THE CAR STALLING.. WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THE CAR... WAS SIDE SWIPED ON ROAD ON 03/14/2014... CAR BARELY TAPPED US AND WE LOST CONTROL OF THE CAR DUE TO POWER STEERING ISSUE... RAN INTO THE GUARDRAIL.. CAR WAS TOTALED WHILE THE OTHER CAR (A 2005 TOYOTA PRIUS) DROVE HOME... DRIVER HAD HEAD INJURIES WHILE PASSENGER HAD CONTUSIONS TO HIS RIGHT HAND FROM AIRBAGS. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN.. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10576106April 1, 2014
STEERING, EXTERIOR LIGHTING
I PURCHASED MY HHR 2008 NEW AND ONLY HAVE 34400+ MILEAGE AS TO THIS DATE, NOT HARD ON BRAKING AND 2013 THE BRAKES WERE WARPED AND I HAVE IT REPAIRED. I EXPERIENCED THE PROBLEM WITH THE IGNITION ONCE, CANNOT TURN OFF BUT AFTER TRYING IT EVENTUALLY TURNED OFF AFTER SEVERAL TRY. THIS HAPPENED ONLY ONCE SO I DID NO'T TAKE IT TO THE DEALER. THEN MY POWER STEERING WENT OUT WHILE I WAS DRIVING 40MPH, I STOPPED THE CAR AND CALLED THE DEALER AND ADVICE ME TO BRING IT IN . THE STEERING ASSIST MOTOR WAS REPLACED IN 9/1/11. THEN NOV. 19,2012 THE REAR SIDE DOOR WILL NOT CLOSE. MY DAUGHTER HAVE TO DRIVE WHILE I WAS HOLDING THE DOOR CLOSE, DEALER REPLACED THE INTERNAL LOCK DOOR. NOW I A'M HAVING PROBLEM WITH THE ENGINE LIGHT WARNING ON WITH THE TEMPERATURE GAUGE WORKING SOMETIMES. I TOOK IT TO THE DEALER AND THEY SAID THAT IS WAS NOT ON. SO NOTHING WAS DONE . AS I SAID IT WORK SOMETIMES AND MOST OF THE TIME IT WAS' NOT WORKING. I WILL TAKE IT BACK TO THE DEALER AND HOPEFULLY IT WILL STAY ON SO THEY CAN CHECK WHAT'S WRONG WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576107April 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, STEERING
SINCE PURCHASING THIS VEHICLE AS A RENTAL RETURN, THERE HAVE BEEN REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576108April 1, 2014
AIR BAGS
I HIT A DEER THERE WAS OVER 4000.00 IN DAMAGE TO THE FRONT OF THE BACK WHEN IT HAPPEN KNOW ONE KNEW WHY THE THEY DID NOT WORK SO I JUST TALK TO CHEVY AND THEY SAID IT COULD OF BEEN THE WAY I HIT AND THAT ALL AND IT IS AT THE CHEVY FOR ELECTRICAL WORK EVEN WHEN THE RADIO IS OFF AND YOU TURN THE KEY OFF THE RADIO COMES ON AND LIGHT IN THE DASH WORK THEN DON T WORK DRIVING DOWN THE DOWN HOW ARE WE TO KNOW FOR SURE IF IT THERE FAULT OR NOT JUST PAY THE BILL WE GET WHEN THEY SAY IT S NOT AND WE ARE NOW STUCK WITH THE CAR NO ONE WILL BUY IT OR TAKE AS A TRADE IN SO NOW THAT EVERYONE IS STUCK WITH A CAR WE DON T FEEL SAFE IN WHAT ARE WE TO DO IT IS NOT FARE TO ALL THE PEOPLE WHO HAVE THEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10576110April 1, 2014
STEERING
THE POWER STEERING WARNING FLASHES IN THE DASH, THE STEERING WHEEL GETS VERY HARD. IF YOU TURN THE CAR OFF, IT WILL WORK FINE AGAIN. SOMETIMES IT DOES IT OFTEN, SOME DAYS NOTHING HAPPENS. I DON'T UNDERSTAND IF SO MANY PEOPLE IS HAVING THE SAME ISSUE WITH THE POWER STEERING WHY IT HAS NOT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576632April 1, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM
HAVE OWNED THE VEHICLE SINCE 32K MILES, 2ND OWNER I THINK. STARTING ABOUT 1 AND 1/2 YR AGO THE ELECTRIC POWER STEERING (EPS) STARTED TURNING OFF WHILE DRIVING UNDER ANY CONDITION. WHEN THIS HAPPENS IT IS VERY HARD TO TURN THE CAR. CAR MUST BE STOPPED AND ENGINE TURNED OFF AND ON AGAIN TO RESET EPS SYSTEM. THIS IS VERY DANGEROUS AND HAPPENS AT RANDOM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575790March 31, 2014
STEERING
THE POWER STEERING ASSIST WENT OUT ON MY HHR WHILE DRIVING DOWN THE ROAD. I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS AND FEEL THAT IT SHOULD BE A FACTORY RECALL BECAUSE IT IS A SAFETY HAZARD. GM SHOULD APPRECIATE THEIR CUSTOMERS IF THEY WISH TO KEEP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575799March 31, 2014
POWER TRAIN
TL* THE CONTACT OWNS 2009 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SPUTTER WITHOUT WARNING. THE FAILURE OCCURRED CONTINUOUSLY OVER A TWO YEAR PERIOD. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575806March 31, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 35 MPH AND MAKING A LEFT TURN THE ENGINE STALLED WITHOUT WARNING CAUSING THE CONTACT TO LOSE CONTROL AND CRASHED INTO A POLE. THE CONTACT SUFFERED INJURIES TO THE FACE, KNEE, WRIST, NECK, AND BACK. THE VEHICLE WAS TOWED FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT NHTSA CAMPAIGN RECALL NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) WAS RECEIVED AFTER THE CRASH. THE FAILURE AND CURRENT MILEAGE WAS 90,100. UPDATED 05/19/14*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10575844March 31, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST FAILED WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE STEERING WHEEL ALSO BECAME HARD TO TURN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT TAKEN A DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,639.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575898March 31, 2014
STEERING
WAS DRIVING AT LUNCH & POWER STEERING MESSAGE CAME ON & WHEN I WENT TO TURN, I HAD NO POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575974March 31, 2014
STEERING
BECAME AWARE OF LOSS OF POWER STEERING AT STOP SIGN. DROVE 1/4 MILE, STILL NO POWER STEERING AND NOTICED INSTRUMENT PANEL DISPLAY READOUT "POWER STEERING". TURNED IGNITION OFF, RESTARTED ENGINE, POWER STEERING RETURNED TO NORMAL A OPERATION. INTERNET SEARCHES INDICATE INTERMITTENT POWER STEERING PROBLEMS ARE COMMON ON THE HHR. THERE HAVE BEEN RECALLS ON SIMILAR MODELS AND RECALLS ON THE HHR IN CANADA. WHY NO RECALL IN THE US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575645March 30, 2014
ENGINE
ENGINE DIED TODAY FOR 6TH TIME WHILE DRIVING. WAS DRIVING DOWN INTERSTATE AT 73MPH AND ENGINE DIED ALMOST CAUSING ME TO BE REAR ENDED WITH MY YOUNG INFANT IN THE CAR WHILE TRYING TO GET TO THE SIDE OF THE ROAD TO RESTART IT. NO REPLACEMENT PARTS ARE AVAILABLE AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575723March 30, 2014
STEERING
WHILE DRIVING ALONG AND TRYING TO MERGE ONTO A PARKWAY ENTRANCE I HEARD A WARNING TONE AND MY DRIVER INFORMATION CENTER POWER STEERING. I THEN REALIZED I HAD NO POWER STEERING. FORTUNATELY FOR MYSELF IT WAS AS IF I WERE DRIVING A CAR WITH MANUAL STEERING & WAS NOT A REAL ISSUE FOR MYSELF. WHAT IF IT WERE A SMALL WOMEN WITH CHILDREN IN THE CAR. MAYBE SHE WOULD NOT HAVE THE STRENGTH OR REACTION TO A SITUATION LIKE THAT. THIS PROBLEM STARTED WITH THE CHEVY COBALT. THE HHR IS BUILT ON THE SAME PLATFORM. EARLIER MODELS OF THE COBALT WERE RECALLED BUT THE HHR WAS NOT!!! I WROTE TO YOU PEOPLE LAST YEAR ABOUT THIS PROBLEM. THERE ARE PLENTY OF WEBSITES ADDRESSING THIS ISSUE. ALL YOU HAVE TO DO IS GOOGLE CHEVROLET HHR POWER STEERING PROBLEMS. AS AN AUTOMOTIVE TECHNICIAN I REPLACED THE ELECTRIC POWER STEERING MYSELF. G.M. TOLD ME IT WAS NO LONGER UNDER WARRANTY.MY IGNITION TUMBLER ALSO LOCKED UP ON MY VEHICLE. FORTUNATELY IT WOULD NOT ALLOW ME TO TURN THE VEHICLE OFF. I WAS ABLE TO SHUT DOWN THE VEHICLE AND HAD IT TOWED BACK TO THE DEALER AND THEY COVERED THAT UNDER WARRANTY. I APPLAUD YOU FOR GOING AFTER THE IGNITION SWITCHES BUT THAT IS ONLY PART OF THE STORY. HOW ARE THEY ALLOWED TO PLAY WITH PEOPLES LIVES LETTING THEM DRIVE WITH DEFECTIVE POWER STEERING. THE ATTORNEY GENERAL NEEDS TO PURSUE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575467March 29, 2014
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING IN A PARKING LOT I HEARD A DING, LOOKED DOWN AT THE DASH AND SAW THAT A POWER STEERING WARNING LIGHT WAS ON. I TRIED PULLING INTO A PARKING SPACE AND NOTICED THAT I HAD NO POWER STEERING ASSIST AND HAD TO MUSCLE THE CAR OVER. I TURNED OFF THE ENGINE, RESTARTED IT AND EVERYTHING SEEMED OK. THIS ISSUE STARTED HAPPENING EVERY FEW DAYS AFTER THAT, SOMETIMES AT HIGHWAY SPEED. THIS IS A VERY DANGEROUS SITUATION, HAD THIS BEEN A LESS STRONG PERSON LIKE MY WIFE OR AN ELDERLY PERSON SHE WOULD NOT HAVE HAD THE STRENGTH TO STEER THE CAR! AFTER DOING EXTENSIVE RESEARCH I WAS SHOCKED AT WHAT I FOUND. THE HHR IS BUILT ON A CHEVY COBALT CHASSIS, AND THE COBALT HAS A RECALL FOR THIS SAME EXACT ISSUE BUT CHEVY HAD NOT HAD A RECALL ON THE HHR, NOT IS THE US ANYWAY. CANADA HAS FORCED GM TO DO A RECALL ON THE HHR FOR THIS SAME EXACT ISSUE BUT TO DATE IT HAS NOT BEEN DONE IN THE US. THE DEFECTIVE STEERING MOTOR PART NUMBER RECALLED ON THE COBALT WAS THE SAME EXACT PART NUMBER AS THE HHR, SO WHY HAS THIS NOT BEEN ADDRESSED ON THE HHR? IF YOU'LL READ SOME OF THE HHR FORUMS YOU'LL LEARN THAT MINE WAS NOT AS ISOLATED OCCURRENCE, IT IS VERY COMMON AND SEEMS TO START HAPPENING WHEN THE CARS GET AROUND 50,000 MILES. HAD THIS HAPPENED TO AN ELDER PERSON AT HIGHWAY SPEEDS CHANCES ARE THEY WOULD NOT HAVE BEEN ABLE TO CONTROL THE VEHICLE, THIS DISABLES THE STEERING! I HAD THIS REPAIRED AT AN ASTRONOMICAL COST OF OVER $800. MY CAR WAS STILL UNDER WARRANTY, BUT SURPRISE SURPRISE GM SAID THIS IS NOT COVERED UNDER THE CHASSIS WARRANTY? WHAT, THE STEERING IS NOT A COMPONENT OF THE CHASSIS? THIS ISSUE NEEDS TO BE ADDRESSED, IM SURPRISED SOMEONE'S LIFE HAS NOT ALREADY BEEN LOST OVER THIS ISSUE. PLEASE FORCE GM TO RECALL THIS ISSUE AND REFUND ONES LIKE ME THAT HAVE HAD TO PAY OUT OF OUR POCKETS TO HAVE THIS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575462March 29, 2014
STEERING
TRYING TO MAKE A LEFT TURN, AND POWER STEERING LIGHT CAME ON, WAS ABLE TO PULL OVER, VERY HARD TO TURN. WAS ABLE TO GET CAR HOME WITH HELP. BUT CAR IS NOT SAFE AT THIS TIME. CALLED DEALER, WILL HAVE IT TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575484March 29, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WE ARE HAVING PROBLEMS WITH THE ESC THE CAR WITH THE SLIDING MARKS ON IT. IT SEEMS TO BE EITHER PICKING UP SOMETHING OR JUST MISS FIRING. WE BE DRIVING ALONG AND THE ROAD IS NOT WET AND IT ACTIVATES. THE CAR ALMOST SHUT OFF COMPLETELY. TAKING IT BACK THIS TUESDAYAPRIL 1, 2014 3RD TIME. WE ALMOST GOT KILLED TWO WEEKS AGO FROM THE SAME PROBLEM THE CAR SHUT DOWN AND IF THE BIG TRUCK WAS COMING FAST WE WOULD NOT BE HERE. WE HAD TO PULL TO A SIDE ROAD AND CUT THE CAR SWITCH COMPLETELY OFF AND WAIT A FEW MINUTES AND CUT IT BACK ON. I DO NOT NEED THIS PROBLEM WITH THE AMOUNT OF MONEY I PAY. GM WE HELP BAIL YOU ALL DURING THE DEPRESSION WHAT IS GOING ON. ALSO THE DEALERSHIP ARE NOT KEEPING RECORDS OF THE TRIPS I MADE TO THEM IS THIS A SIGN OF SOMETHING NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575574March 29, 2014
STEERING, AIR BAGS
FAULTY STEERING COLUMN, AIR BAG WOULD NOT DEPLOY IN EVENT OF A CRASH. REPLACED UNDER WARRANTY BY DEALER. VERY SERIOUS !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575622March 29, 2014
STEERING
STEERING I-SHAFT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575625March 29, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, AIR BAGS
TURN SIGNALS DO NOT CANCEL. DEALER FOUND BROKEN CLOCK SPRING IN DRIVERS AIR BAG. REPLACED ON WARRANTY. HELLO, ANYONE LISTENING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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