Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10575596April 3, 2014
ELECTRICAL SYSTEM, STEERING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO POWER STEERING, IGNITION SWITCH AND DOOR HANDLE PROBLEMS. *SMD THE CONSUMER ALSO STATED, SHE EXPERIENCED BRAKE PROBLEMS AND THE WINDOWS WERE LEAKING, ALSO THERE WERE ELECTRICAL AND FUSE PROBLEMS. THE DOOR HANDLES SNAPPED OFF IN THE CONSUMERS HANDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576588April 2, 2014
ELECTRICAL SYSTEM:IGNITION
I COULD NOT TURN OFF THE IGNITION AFTER STARTING THE CAR. DEALER WHO REPLACED THE SWITCH TOLD ME THE "IGNITION HAD EXPLODED, THAT HAPPENS ALL THE TIME WITH THIS CAR." HE WOULD NOT SHOW ME THE UNIT HE HAD REMOVED, AND SAID "THEY HAVE TO SEND IT THE GM." IT WAS NOT A GM WARRANTY REPLACEMENT. I HAD TO PAY THE DEDUCTIBLE FOR THE AFTERMARKET SERVICE CONTRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576691April 2, 2014
STRUCTURE:BODY
I ATTEMPTED TO OPEN MY 2010 CHEVY HHR'S REAR PASSENGER DOOR. THE DOOR WOULD NOT OPEN. ALL OTHER DOORS ARE OPENING OK. THE REAR DRIVER'S SIDE PASSENGER DOOR WOULD NOT OPEN UNDER ANY CIRCUMSTANCES. THIS AN EXTREMELY DANGEROUS SITUATION. NOT BEING TO EXIT A VEHICLE UNDER EMERGENCY CIRCUMSTANCES CAN CAUSE SERIOUS INJURY OR DEATH. IT IS MY UNDERSTANDING THAT ALTHOUGH GM IS AWARE OF THIS PROBLEM THEY HAVE DONE NOTHING ABOUT IT. THE GM DEALER I BROUGHT THE VEHICLE TO TOLD ME IT WAS MY PROBLEM, NOT GM'S. I HAVE FACED MULTIPLE ISSUES WITH THIS VEHICLE; KEY STUCK IN IGNITION, POWER STEERING FAIL WHILE DRIVING, MULTIPLE SETS OF BRAKES BURNT OUT, INSIDE DRIVER'S DOOR HANDLE BREAKING OFF AND NOW THIS NEW ISSUE WITH THE DOOR. THE NHTSA REALLY NEEDS TO URGENTLY ADDRESS THE MULTIPLE PROBLEMS WITH THIS VEHICLE AND HOLD GM RESPONSIBLE FOR THEIR POOR ENGINEERING AND QUALITY CONTROL, BEFORE SOMEONE ELSE LOSES THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576719April 2, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT ANY WARNING. THE VEHICLE WAS DRIVEN CAUTIOUSLY WITH THE RECURRING STEERING MALFUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576773April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576894April 2, 2014
STEERING
ON DECEMBER 3, 2013 WHILE I WAS DRIVING TO WORK I LOST POWER STEERING ON MY 2008 HHR. I IMMEDIATELY PULLED OVER. WHEN I TURN OFF THE CAR AND TURN IT BACK ON, THE POWER STEERING WILL WORK FOR A FEW MINUTE BEFORE LOSING POWER AGAIN. I BEGAN TO SEARCH THE INTERNET FOR A SOLUTION. I NOTICE SEVERAL BLOGS FROM HHR OWNERS HAVING THE SAME PROBLEM. I CALL HHR CUSTOMER SERVICE TO SEE IF THERE WAS A RECALL AND I WAS TOLD THERE WAS NOT. I HAVE GOTTEN AN ESTIMATE ON FIXING THE PROBLEM AND WAS QUOTED APPROX. 850 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576900April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), BUT WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. AS A RESULT, THE RECALL REPAIRS WERE UNABLE TO BE PERFORMED ON THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577006April 2, 2014
STEERING
MY EPS WOULD KICK OFF RANDOMLY WHILE DRIVING CAUSING THE STEERING TO BECOME MUCH HARDER. IT WOULD BEGIN TO WORK AGAIN ONCE MY HHR WAS TURNED OFF AND TURNED BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576159April 1, 2014
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WOULD STOP WORKING SPORADICALLY. WHILE DRIVING 65 MPH, THE CLUTCH CAUGHT ON FIRE AND DISINTEGRATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE CLUTCH FAILURE. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10576196April 1, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING OUT OF HIS GARAGE, THE POWER STEERING MALFUNCTIONED CAUSING TO THE STEERING WHEEL TO BECOME VERY HARD TO MANEUVER AND THE POWER STEERING WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 92,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576173April 1, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR . THE CONTACT RECEIVED A RECALL NOTICE OF NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. ..UPDATED 05-09-14 *BF UPDATED 05/13/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576233April 1, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER STEERING WITH THE POWER STEERING LIGHT ILLUMINATED. THE STEERING WHEEL WAS HARD TO TURN. VEHICLE HAD TO BE TURNED OFF AND RESTARTED IN ORDER FOR THE VEHICLE TO FUNCTION PROPERLY. THE FAILURE OCCURRED SIX TIMES OVER A PERIOD OF A MONTH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 82,000. UPDATED 05/28/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576333April 1, 2014
STEERING
I WAS RETURNING HOME FROM WORK AND WAS ROUNDING A CURVE ENTERING MY ADDITION WHEN THE POWER STEERING QUIT WORKING. I BARELY MISSED RUNNING UP AND OVER THE BOULEVARD BETWEEN THE TWO SIDES OF THE STREET (CUBA BLVD) IN THE RIVER OAKS SUBDIVISION IN MONROE, LA. I TOOK THE VEHICLE TO MY DEALER (RYAN CHEVROLET IN MONROE, LA ) ON 03/28/2013 TO BE EXAMINED. THEY STATED THAT THERE WAS A RECALL ON THE 2006 MODELS FOR THIS PROBLEM BUT NOT ON THE 2007 MODELS. THEY PROVIDED AN ESTIMATE OF 1400.00 TO REPLACE THE ELECTRIC STEERING MOTOR AND THE STEERING COLUMN TO CORRECT THE PROBLEM. THEY CHARGED ME 133.10 FOR THIS INSPECTION. I DID NOT HAVE THE FIX MADE AS I CANNOT AFFORD IT DUE TO MY LOW INCOME. THE POWER STEERING CONTINUES TO FAIL SEVERAL TIMES PER WEEK AS OF THIS WRITING. I AM WRITING BECAUSE I JUST NOTICED IN THE NEWS THAT NHTSA HAS ISSUED A RECALL FOR THIS SAME PROBLEM ON THE 2009 AND 2010 MODELS BUT NOT ON THE 2007 MODEL THAT I OWN .SEEMS STRANGE THAT 2006. 2009 AND 2010 MODELS ARE RECALLED BUT NOT THE 2007 ( 2008). WHEN I TOOK IT IN TO THE DEALERSHIP THE SERVICE REPRESENTATIVE TOLD ME THAT THEY HAVE HAD SEVERAL REPORTS OF THIS PROBLEM BUT COULD NOT FIX THE 2007 BECAUSE IT HAD NOT BEEN RECALLED. I COULD GET THE NAME OF THAT PERSON IF IT WOULD BE HELPFUL. THANKS FOR READING AND PRAY FOR MY SAFETY AND OTHERS TOO. NOTE: I PURCHASED THIS VEHICLE NEW IN JANUARY 2007 FROM BUNKER CHEVROLET IN MARION, IN WHERE I LIVED PREVIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576369April 1, 2014
STEERING
POWER STEERING FAILED. AT FIRST IT WOULD GO OUT BUT, WHEN THE CAR WAS RESTARTED IT WOULD WORK AGAIN. NOW IT'S JUST OUT. VERY DANGEROUS ON THE FREEWAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576391April 1, 2014
STEERING
I WAS DRIVING MY CAR AND SUDDENLY MY POWER STEERING FAILED. AT FIRST I THOUGHT IT WAS A WIRING ISSUE BECAUSE THE FUSE WAS BLOWN. I REPLACED THE FUSE 3 TIMES BEFORE TAKING THE CAR TO MY MECHANIC WHO TOLD ME ITS VERY COMMON FOR THE POWER STEERING MOTOR TO FAIL IN HHRS. I HAD TO REPLACE IT OUT OF POCKET. I HAVE NOT HAD PROBLEMS SINCE THEN. IT SEEMS LIKE 2007 HHR SHOULD BE IN THE POWER STEERING RECALL LIST TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576453April 1, 2014
SERVICE BRAKES
WHILE DRIVING FREEWAY SPEED APPLIED BRAKES AND STARTED TO GET A VIOLENT VIBRATION IN THE STEER WHEEL WHERE I ALMOST LOST CONTROL. TOOK THE VEHICLE TO THE DEALER AND HAD THE BRAKES CHECK.THE PADS WERE REPLACED AND THE ROTORS TURNED. THE DEALER STATED THEY ARE GETTING A LOT OF HHR'S COMING IN WITH THE SAME PROBLEM AND THERE SHOULD BE A RECALL ON THE BRAKING PROBLEM. I HAVE ABOUT 20,000 MILE SINCE AND THE VIBRATIONS ARE STARTING TO RETURN EVEN AT LOWER SPEEDS OF 40 MPH. I FEEL THERE SHOULD BE A RECALL ON THE BRAKING SYSTEM OR LOOKED IN TO BEFORE A FATAL ACCIDENT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576433April 1, 2014
ELECTRICAL SYSTEM:IGNITION
I WAS DRIVING THE VEHICLE- 2009 CHEVROLET HHR AND I ATTEMPTED TO PARK IN AN AUTO DEALER PARKING LOT WHEN I WAS UNABLE TO TURN THE VEHICLE OFF! I COULD NOT TURN THE KEY AND I COULD NOT GET THE KEY OUT OF THE IGNITION SWITCH SO THE VEHICLE JUST CONTINUED RUNNING. I DROVE HOME AND REMOVED THE MAIN FUSE WHICH RESULTED IN THE VEHICLE SHUTTING DOWN.I HAD TO HAVE THE VEHICLE TOWED TO A CHEVROLET DEALER WHERE THE SWITCH AND KEY WERE REPLACED AT AN EXPENSE OF ALMOST THREE HUNDRED DOLLARS. PRIOR TO THAT PROBLEM AND EVEN NOW SINCE THE REPAIRS WERE MADE I HAVE TO MANIPULATE THE KEY TO START THE VEHICLE. I CERTAINLY HOPE GM WILL HONOR THIS SITUATION AS I HAD PREVIOUS NIGHTMARISH EXPERIENCE WITH THEM WHEN I OWNED A 1999 MALIBU (REMEMBER THE DEXCOOL CRISIS) AND AFTER SPENDING A CONSIDERABLE AMOUNT OF MONEY(OVER $2,000) IN ENGINE/INTAKE/WATER PUMP.THERMOSTAT REPAIRS THE CLASS ACTION RESULTED IN MY GETTING A CHECK FOR $21.00(THAT'S TWENTY ONE). IF THIS SITUATION IS RESOLVED I WOULD SIMPLY LOOK FORWARD TO BEING REIMBURSED FOR THE $291.00 I JUST SPENT AND HAVING THE IGNITION SYSTEM CHECKED THOROUGHLY FOR DEFECTS AND/OR POTENTIAL DANGER. IT IS SO SHAMEFUL THAT THESE AUTO MAKERS AND DEALERS ARE SO[XXX] DISHONEST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576473April 1, 2014
POWER TRAIN
THE POWER STEERING TURNS OFF WHILE DRIVING. IT MAKES THE CAR EXTREMELY DIFFICULT TO STEER AND MANEUVER. TURNING THE ENGINE OFF, RESETS THE MODULE AND IT WILL WORK FOR A BIT. THERE IS A CLICK JUST BEFORE IT GOES OUT. TWICE THE CLICK OCCUR HAS OCCURRED WHILE TURNING A CORNER. IN BOTH INSTANCES THE ENGINE TURNED OFF. NO WARNING, EXCEPT A CLICK, AND THEN NO ABILITY TO DRIVE THE CAR, BECAUSE IT HAS COMPLETELY SHUT OFF. I HAVE COMPLAINED TO THE DEALER FOR SEVERAL MONTHS. THEY TELL ME THERE ARE NO ISSUES, BUT NOW THEY ISSUE A RECALL FOR POWER STEERING. MY VEHICLE YEAR IS NOT WITHIN THE RECALL. I DO NOT UNDERSTAND WHY A CAR SHUTTING OFF WHILE DRIVING IS NOT AN ISSUE. IT WAS VERY CONCERNING FOR ME. IT IS EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE WHEN THE POWER STEERING SHUTS OFF, BUT IMPOSSIBLE WHEN IT STALLS IN A TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576553April 1, 2014
STEERING
TRAVELING ON SOLOMON'S ISLAND RD. IN ANNAPOLIS, MD., I HEARD A CHIME SOUND, "POWER STEERING" APPEARED AS A LIGHTED WARNING, AND I SUDDENLY HAD NO POWER STEERING. I PULLED INTO A SHOPPING CENTER, MAKING A LEFTHAND TURN, AND IT WAS VERY DIFFICULT TO STEER. I CHECKED MY MANUAL WHICH TOLD ME NOT TO KEEP DRIVING, CALLED MY HUSBAND WHO IS A FORMER AUTO TECH, AND HE ADVISED ME TO START THE CAR AGAIN TO SEE IF THE LIGHT CAME ON AGAIN. IT DIDN'T, SO HE THOUGHT THAT MAYBE IT WAS A TEMPORARY PROBLEM AND ADVISED ME TO DRIVE CAUTIOUSLY, BUT TO PULL OVER IF IT CAME ON AGAIN. I WAS MORE THAN AN HOUR FROM HOME (DENTON, MD.) AND REALLY DIDN'T WANT TO GET STRANDED AT NIGHTFALL, SO I DROVE EAST ON ROUTE 50, AND JUST BEFORE ROWE BLVD., IT CAME ON AGAIN, AND I PULLED OFF TO TRY TO FIND A SAFE PLACE TO PARK. IT WAS VERY DIFFICULT TO STEER, ESPECIALLY MAKING A 90-DEGREE TURN. IT WAS GETTING DARK, AND I WAS CONCERNED ABOUT PARKING IN A SAFE PLACE TO WAIT FOR MY HUSBAND TO MEET UP WITH ME. SO I REASONED THAT, ONCE I GOT BACK ON ROUTE 50, I WOULD ONLY HAVE TO DRIVE STRAIGHT TO GET TO KENT ISLAND AND MEET UP WITH MY HUSBAND WHO WOULD DRIVE MY CAR THE REST OF THE WAY HOME. I PRAYED MY CAR WOULDN'T GET STRANDED ON THE BAY BRIDGE, BUT IT SEEMED THAT THE POWER STEERING WAS THE ONLY ISSUE. MY HUSBAND DROVE THE REST OF THE WAY HOME SAFELY. WE WENT ONLINE TO FIND OUT IF THIS WAS AN ISSUE WITH THE HHR, AND FOUND THAT THERE WERE MANY OWNERS WHO REPORTED THE SAME PROBLEM. FRANKLY, WE WERE AND ARE SURPRISED THAT HHRS OLDER THAN 2010 HAVE NOT BEEN RECALLED. INTERMITTENTLY, THE PROBLEM KEPT OCCURRING WITH MY HUSBAND DRIVING MY CAR UNTIL I FINALLY GOT IT REPAIRED TWO WEEKS LATER ON MARCH 25, 2014. MY STEERING MOTOR HAD TO BE REPLACED FOR $262.50. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576576April 1, 2014
STEERING
WHILE DRIVING OUT OF MY NEIGHBORHOOD THE HHR SHUT OFF AND I LOST POWER STEERING & POWER BRAKES, FORCING ME ONTO THE SIDEWALK. LUCKILY THERE WAS NO CARS PARKED ALONG THE STREET OR ANYONE WALKING ON THE SIDEWALK. THIS HAS HAPPEN TWICE ALREADY WITHIN ONE MONTH. SECOND TIME I WAS JUST PULLING OUT OF THE PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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