Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10592477May 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. WHILE DRIVING 20 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 111,098.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10587983May 19, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND REIMBURSEMENT REQUEST FORM. *SMD THE CONSUMER STATED SHE AND HER HUSBAND WERE INVOLVED IN AN ACCIDENT, IN WHICH ANOTHER MOTORIST HIT THEM AND TOTALED THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10592225May 18, 2014
AIR BAGS
THE AIR BAG LIGHT KEEPS COMING ON AND GOES OFF FOR SERVICE. UPDATED 11/24/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592099May 17, 2014
STRUCTURE:BODY
THE LEFT REAR POWER DOOR LOCK ACTUATOR IS INOPERATIVE. THE REAR DOOR CAN NOT BE OPENED ( FROM OUTSIDE OR INSIDE) EITHER WITH POWER ASSIST OR MANUALLY PULLING THE LOCK PLUNGER. I HAVE TO USE PLIERS GRABBING THE DOOR LOCK PLUNGERS ( PULLING UPWARD) TO FORCE THE LOCK OPEN ALLOWING ME TO OPEN REAR DOOR (EXCESSIVE FORCE REQUIRED ALONG WITH SOMEONE PUSHING THE POWER DOOR LOCK SWITCH SIMULTANEOUSLY). ONCE IN THE LOCKED CONDITION YOU CAN NOT OPERATE THE DOOR FROM EITHER THE INSIDE OR OUTSIDE. REAR SEAT OCCUPANTS WOULD BE TRAPPED IN BACK SEAT WITHOUT BEING ABLE TO EXIT THE VEHICLE. I CHECKED THE CHILD SAFETY SWITCH AND IT IS NOT ENGAGED. THIS IS A SAFETY HAZARD AS REAR SEAT OCCUPANTS WOULD NOT BE ABLE TO EXIT THE CAR IN THE EVENT OF AN ACCIDENT OR FIRE. THE RIGHT SIDE REAR DOOR LOCK ACTUATOR FAILED SIMILARLY ( SAME CONDITION) ON THIS SAME VEHICLE WHILE UNDER WARRANTY AND IT WAS REPLACED. NOW GM DEALER SAID IT WAS MY ISSUE AND GM WOULD NOT COVER REPLACEMENT OR COST TO INSTALL REPLACEMENT PART. I WANT THIS SAFTEY ISSUE DOCUMENTED IN AN INDEPENDENT THIRD PARTY FILE IN CASE OF AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592188May 17, 2014
SERVICE BRAKES, STEERING, SUSPENSION
2013, WHEN APPLYING BREAKS ON GRADE STEERING WHEEL VIOLENTY SHAKING. JUNE 2013 IF APPLYING FULL BREAKS, STEERING WHEEL WOULD ALSO PULL. COULD NOT CONTROL VECHILE WITH SHAKING AND PULLING. DROVE WITH HAZARDS IN SLOW LANE AT LESSER SPEEDS. VERY BAD SITUATION. THIS SIUATION OCCURED AGAIN THIS YEAR (2014 MAY) WHILE AGAIN ON A GRADE. THE SHAKING IS VOILENT IT VERY DIFFICULT TO CONTROL THE VECHILE. DROVE WITH HAZARD AGAIN IN SLOW LANE..THIS IS VERY DANGEROUS AND WORSE WHEN TURNING. GOOD WAYTO KILL YOURSELF AND OTHERS. I WAS AT THE DEALER HAVIGN MY IGNITION REPLACED AND THEY SAID ITS NORMAL AND THE ROTORS SHOULD BE TURNED. I EXPLAIN THAT THE CAR WAS BARELY CONTROLLABLE. NO STANDARD ROTOR PROBLEM SHOULD MAKE A CAR SHAKE AND PULL THAT VIOLENTLY. THESE CARS SHOULD BE TAKEN OFF THE ROAD. THEY ARE ALSO NO VERY COMPITENT IN WINDY CONDITIONS. I LIVE IN A MILD CLIMATE ZONE AND HAVE DRIVEN MANY VECHILES AND MY FISRT WINTER IN THE CARD WAS VERY VERY UNCOMFORTABLE. THAT AND THE WINDOWS BEING COPPED ARE A HUGE VISIBILTY ISSUE. A DESIGN LIKE THIS SHOULD HAVE NEVER BEEN APPROVE. ADD TO THAT POOR PARTS TO SAVE MONEY AND THESE ARE JUST NOT SAFE. NOT SAFE TO THOSE THAT OWN THEM OR OTHERS. ALSO FRONT END HAS ONGOING FRONT END SUSPENSION PROBLEM. I HAD PERVIOSU ISSUES WITH THE RADIATOR AND GUARD THAT SHOUDL HAVE BEEN INSTALLED BY THE DEALER BUT WAS NOT. AS WELL AS FAULY DOOR HANDLES. REAPIR BU DEALER BUT NOW THE DOOR LEAKS. THESE ARE SMALL THINGS COMPARED TO THE OTHERS. I WOULD LIKE THE DRIVING COMMISION TO DO THE RIGHT THING AND HAVE THE COMPANY BUY THESE CARS BACK.. I APPRECIATE THE NEW IGINITION BUT THAT DOES NOTHING TO HELP THE BREAKING ISSUES THEY CALL NORMAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592027May 16, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION FLUID WAS LEAKING DUE TO A FRACTURED TRANSMISSION COOLANT HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,774.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592030May 16, 2014
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588561May 15, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588589May 15, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING AT 70 MPH WHEN THE POWER STEERING FAILED. ONCE THE VEHICLE WAS SHIFTED INTO NEUTRAL,THE POWER STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, DIAGNOSED THE VEHICLE WITH A POWER STEERING MODULE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588667May 15, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, CAR PULLED TO LEFT. REPEATED VISITS AND CALLS TO DEALERSHIP RESULTED IN DENIAL OF PROBLEM UNTIL WARRANTY RAN OUT. AFTER HYDROPLANING ON A SMALL PUDDLE OF WATER, ESC AND SERVICE TRACTION LIGHTS CAME ON. DEALERSHIP "RESET LIGHTS" CAR HAS CONTINUED TO SHAKE. HAVE PUT 3 SETS OF TIRES ON CAR AND 2 SETS OF BRAKES, ONE SET OF ROTORS AND TURNED ROTORS. DEALERSHIP SAYS THIS IS NORMAL. ONLY FOUND OUT ABOUT IGNITION RECALL AFTER CALLING TO COMPLAIN ABOUT LIGHT STILL ON AND YET ANOTHER SET OF BALD TIRES. CALLED GM AND THEY OFFERED RENTAL CAR UNTIL IGNITION PARTS COME IN BUT WILL REPLACE ESC SENSOR AT MY COST. NO INVESTIGATION AS TO STABILIZATION ISSUE OF CAR OR WHY IT IS CHEWING UP TIRES AND PULLING TO THE LEFT. THE CAR IS STILL UNSAFE. A GOOGLE SEARCH WILL SHOW MANY OTHERS ARE EXPERIENCING THIS SAME ISSUE. AWAITING YET ANOTHER RESPONSE FROM GM. THIS CAR NEEDS SERIOUS INVESTIGATING. AN ACCIDENT IS AT HAND. THEY ONLY WANT TO SELL ME TIRES AND PARTS. THE SHAKE IS DANGEROUS AND THE ESC AND TRACTION IS DISENGAGED AT PRESENT. GM HAS KNOWN ABOUT THIS PROBLEM. [XXX] AT GM HAS BEEN NICE BUT NOT HELPFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588655May 15, 2014
AIR BAGS
SHE WAS DRIVING AND RAN INTO A MAILBOX AND THE AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10587976May 14, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH AND LOCK CYLINDER ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, TO RECTIFY THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588276May 14, 2014
STEERING
I HAVE FILED A COMPLAINT BEFORE WHEN THIS FIRST HAPPENED, NOW IT IS HAPPENING EVERY SINGLE DAY. EVERYDAY I GET INTO MY CAR MY POWER STEERING GOES OUT. I'VE ONLY HAD THIS CAR SINCE FEB 15,2014 AND THIS SHOULD NOT BE HAPPENING. WHY IS IT THAT OTHER HHR'S HAVE BEEN RECALLED FOR THE SAME PROBLEM BUT NOT THIS YEAR. THIS IS A BIG PROBLEM WHO DO WE NEED TO CONTACT TO GET THIS RESOLVED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588280May 14, 2014
STEERING, ELECTRICAL SYSTEM, AIR BAGS
NON OF WHAT YOU'VE LISTED ABOVE, APPLY.. I'M UPSET ABOUT HOW LONG THIS PROCESS HAS TAKEN.. I UNDERSTAND THAT THIS HAS BEEN HELD BACK SINCE 2007 AND GM WAS AWARE OF THEIR OWN WRONG DOING! BUT I CALLED TO SET UP AN APPOINTMENT LOCALLY AND THEY TELL ME THAT THE PARTS ARE STILL ON ORDER.. I CANT AFFORD A RENTAL! NOW PEOPLE INCLUDING MYSELF ARE OPERATING ON FEAR.. MY AIRBAG LIGHT BLINKS OFF AND ON FROM TIME TO TIME. THE KEY AT TIMES WANT TURN IN THE IGNITION!! I LIKE THIS CAR, BUT NO LONGER., WHY DOESN'T GM OFFER LOANER CARS TO US ALL UNTIL THEY FIX THE ISSUE THAT THEY CAUSED... SCARED OF DYEING IN RALEIGH, NC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588455May 14, 2014
SUSPENSION
KEPT HEARING A CLUNKING NOISE IN THE FRONT END WHEN GOING OVER SPEED BUMPS OR HITTING REGULAR BUMPS IN THE ROAD. HAVE TAKEN IT TO CHEVY MECHANICS SEVERAL TIMES, AND NO ISSUE WAS FOUND. TOOK IT IN TO AN INDEPENDENT MECHANIC FOR A TUNE UP AND HE TOLD ME THAT THE FRONT BUSHINGS WERE COMPLETELY SHOT AND IT WAS HAVING AN ADVERSE EFFECT ON MY ALIGNMENT. MECHANIC STATED THAT FOR THE BUSHINGS TO BE IN THE CONDITION THEY WERE IN, THIS HAD TO HAVE BEEN AN ONGOING PROBLEM. CHEVY NEVER DIAGNOSED THE PROBLEM AND NEVER MADE ANY SUGGESTIONS FOR REPAIRS OF THIS NATURE. VERY UPSET THAT I AM NOW OUT OF WARRANTY (MY VEHICLE WAS UNDER WARRANTY WHEN I FIRST STARTED HEARING THE NOISE) AND I AM NOW LOOKING AT A $1200 REPAIR THAT CHEVY SHOULD HAVE DIAGNOSED AND REPAIRED 4 YEARS AGO WHEN I FIRST NOTICED THE PROBLEM. THIS ON TOP OF ALL OF THE RECALLS AND OTHER ISSUES GM SEEMS TO BE HAVING, I WILL NEVER PURCHASE ANOTHER GM VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587969May 13, 2014
STEERING
WHILE DRIVING MY 2007 CHEVY HHR, THE DRIVER INTERFACE FLASHES "POWER STEERING", THE POWER ASSIST STOPS WORKING, AND STEERING BECOMES VERY DIFFICULT. WHEN VEHICLE IS TURNED OFF AND THEN TURNED RIGHT BACK ON - PROBLEM IS RESOLVED (FOR A WHILE). I CONTACTED GM CUSTOMER ASSISTANCE AND WAS TOLD THAT THERE IS GOING TO BE A RECALL, BUT NOT SURE IF MY MODEL YEAR IS INVOLVED. ON SEVERAL OCCASION, I HAVE BEEN TRAVELING AT 60MPH, POWER ASSIST GOES OUT, AND I HAVE TO SHUT MY IGNITION OFF WHILE AT SPEED TO GET IT TO RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588128May 13, 2014
STEERING
ON APRIL 28, 2014, WHILE TAKEN A CURVE POWER STEERING (PS) STOPPED WORKING, LOST CONTROL AND DAMAGE ONLY WHEEL COVER, FORTUNATELY THE AREA A CAME TO A FULL STOP WAS CLEAR OF CAR AND PEOPLE. THE PS WORKED FINE SOON AFTER THAT. AGAIN, ON MAY 10, 2014 THE PS WENT OUT AGAIN, BUT THIS TIME I WAS TAKING A SMALL TURN AND WAS ABLE TO CONTROL STEERED IT IN THE RIGHT DIRECTION. PRESENTLY WE ARE RESEARCHING THE MALFUNCTION TO CURE THE PROBLEM, BUT UNABLE TO LOCATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587809May 12, 2014
STEERING
MY 16 YEAR OLD DAUGHTER WAS DRIVING. A CHIME SOUNDED, THE POWER STEERING QUIT WORKING AND THE DASH INFO CENTER SAID POWER STEERING. AFTER TURNING OFF AND RESTARTING THE CAR, THE POWER STEERING STARTED WORKING AGAIN. THIS WAS QUITE A SURPRISE TO A NEW DRIVER. LOCAL DEALER TO FIX WILL BE MORE THEN $600.00. THIS SHOULD BE RECALLED AFTER SEEING ALL THE SAME ISSUES ON THE INTERNET WITH OTHER HHR OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587833May 12, 2014
STEERING
STARTED CAR IN PARKING LOT AND PLACED CAR IN REVERSE. AFTER A FEW FEET, THERE WAS A WARNING CHIME AND THE DISPLAY SAID "POWER STEERING." SUBSEQUENTLY, THE CAR ONLY HAD MANUAL STEERING AND WAS VERY DIFFICULT TO STEER. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THAT THE MOTOR HAD FAILED. IT IS NOTED THAT INFORMATION ON THE INTERNET INDICATED THAT THE POWER STEERING MOTOR ISSUES ARE KNOWN AND THAT SOME MODELS WITH THE SAME MOTOR (COBALTS, FOR EXAMPLE) HAVE BEEN RECALLED. IT IS ALSO NOTED THAT THE MOTORS HAVE BEEN RECALLED ON THE HHR IN CANADA. IN ADDITION, IT WOULD APPEAR THAT DURING APRIL 2014, CHEVROLET ANNOUNCED A PLANNED RECALL FOR THE UNITED STATES - BUT DURING MAY 2014 THE DEALERSHIP HAD NO NOTICE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587857May 12, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR INJURIES AND REQUIRED MEDICAL ATTENTION. IN ADDITION THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED, THE BRAKES, ESC, SBC, AND THE LOW TRACTION WARNING LAMPS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000, AND THE CURRENT MILEAGE WAS 52,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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