Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10593467May 22, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS BECAME STUCK IN THE IGNITION AND THE VEHICLE FAILED TO POWER OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000, AND THE CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592936May 21, 2014
STEERING
I WAS EXITING OFF OF A 55-MPH HIGHWAY, ONTO A LONG CURVED 180-DEGREE EXIT RAMP, WHEN HALF-WAY THROUGH THE TURN, THE POWER STEERING CUT OFF COMPLETELY, WITHOUT ANY PRIOR WARNING. I WAS ABLE TO COMPLETE THE TURN, USING MUCH INCREASED ARM STRENGTH. I PULLED OVER AND RE-SEATED A BUNCH OF LOOSE FUSES AND RELAYS IN THE ELECTRICAL BOX LOCATED UNDER THE HOOD. THE POWER STEERING DID NOT COME BACK ON. BUT AFTER PUSHING THE FUSES AND RELAYS FIRMLY DOWN A SECOND TIME, THE POWER STEERING CAME BACK ON, AND HAS NOT FAILED SINCE. I AM VERY CONCERNED THAT HAD MY ELDERLY MOTHER OR MY YOUNG DAUGHTER BEEN DRIVING THIS CAR WHEN THE FAILURE OCCURRED, THAT AN ACCIDENT DUE TO LOSS OF CONTROL MIGHT HAVE BEEN A DISTINCT POSSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592967May 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 35 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE VEHICLE. THE DRIVER LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER, CRASHING INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS KILLED AND A PASSENGER WAS INJURED AND TRANSPORTED TO A HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10593060May 21, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS WITH THE WINDOWS OPENED, THE VEHICLE VIBRATED CAUSING HIS EARS TO ACHE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 129,000.THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10593062May 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593023May 21, 2014
POWER TRAIN, EXTERIOR LIGHTING
THE FRONT END OF MY VEHICLE IS TICKING. IT SOUNDS LIKE THE TIMING CHAIN....I PURCHASED THE CAR FROM [XXX] MY POWERTRAIN WARRANTY EXPIRED 7/27/14 [XXX] IS CHARGING ME 135.00 AN HOUR FOR THE DIAGNOSIS THIS IS NOT FAIR. MAY IPLEASE RECEIVE SOME ARBITRATION AND NOT PAY THIS CHARGE SECOND SUBJECT: [XXX] CHARGED ME $200.00 FOR REPLACING MY STEERING COLUMN. THEY REFUSED TO REFUND ME. SINCE THIS A RECALLED ITEM I SHOULD HAD NEVER BEEN CHARGED PLEASE REFUND ME MY MONEY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593077May 21, 2014
STEERING
I WAS DRIVING AT HIGHWAY SPEEDS WHEN THE POWER STEERING LIGHT CAME ON AND I LOST MY POWER STEERING. SINCE THAT TIME IT OCCURS OCCASIONALLY BUT IS NOW MORE FREQUENT. I WAS RESEARCHING THE PROBLEM ONLINE ON A HHR OWNERS FORUM WHEN I REALIZED THAT THIS IS A COMMON PROBLEM. THOSE WHO EXPERIENCED THE SAME PROBLEM ALL STATED THAT IT IS SUDDEN AND CAN POTENTIALLY BE DANGEROUS. I HAVE CHECKED MY VIN ON GM WEBSITE FOR RECALLS AND THIS PROBLEM IS NOT LISTED. WHAT IS CONFUSING TO ME IS THAT THE CHEVROLET COBALT WAS LISTED FOR THIS PROBLEM AND THE COBALT AND HHR SHARE THE SAME PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593257May 21, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593269May 21, 2014
STEERING
I WAS COMING UPON AN INTERSECTION AT APPROXIMATELY 5:30 P.M. WHEN THERE WAS A CHIME THEN POWER STEERING MESSAGE APPEARED, THE STEERING BECAME VERY DIFFICULT TO TURN. I WAS ABLE TO GET INTO A PARKING LOT WHILE BEING EXTREMELY HARD TO STEER. I TURNED OFF THE CAR AND REMOVED THE KEY AS MY CAR IS ON THE RECALL LIST FOR THE IGNITION PROBLEMS THINKING THAT THE STEERING ISSUE WAS BECAUSE OF THE FAULTY IGNITION. I WAITED APPROXIMATELY 10 MINUTES AND STARTED UP THE CAR AND DROVE ABOUT 5 MILES HOME. ON WED 5/21/14 I WENT TO THE DEALERSHIP CONCERNING THE STEERING PROBLEM AND THEY TOLD ME THAT MY CAR (2007 CHEVY HHR) WAS NOT ON THE RECALL LIST TO HAVE THE STEERING PROBLEM FIXED. I TOLD THEM THAT THE OLDER CHEVY COBALT WERE ON THE POWER STEERING RECALL LIST AND IT IS MY UNDERSTANDING THAT THE HHR AND COBALT HAVE THE SAME PARTS. DEALER SAID THEY COULD CHECK IT OUT AT MY COST.. I THEN ASKED ABOUT THE IGNITION RECALL AND HE STATED THAT THE IGNITION PROBLEM HAS NOTHING TO DO WITH A POWER STEERING PROBLEM. I TOLD HIM I DISAGREED. HE SAID TO BE CAREFUL AND SAFE AND THAT THEY WILL CALL ME WHEN THE IGNITION PARTS ARRIVE TO FIX MY CAR. I WAS NOT HAPPY WITH HIS EXPLANATION AND WANT TO KNOW WHY THE OLDER HHR'S ARE NOT ON THE RECALL LIST TO FIX THE POWER STEERING PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593286May 21, 2014
STEERING, ELECTRICAL SYSTEM
THE CAR HIT A BUMP ON THE STREET AND POWER STEERING ALARM WENT OFF INDICATING A LOSS OF THAT FUNCTION. WHEN PULLED OVER TO THE SIDE OF THE ROAD,AND IGNITION WAS TURNED OFF AND BACK ON, THE PROBLEM RESOLVED. FROM THERE ON OUT, THIS PROBLEM WOULD OCCUR AT IRREGULAR TIMES WHETHER THE CAR HIT A BUMP OR NOT AND THE SAME REMEDY WAS USED: PULL OVER, TURN SWITCH OFF, TURN SWITCH BACK ON AND PROCEED. WITHIN A DISTANCE OF 32 MILES, THIS AVERAGED ABOUT 6 TIMES. TODAY THE DEALERSHIP CALLED AND REPORTED THE CAR WAS FIXED, BUT WHEN MY WIFE ASKED ABOUT THE POWER STEERING PROBLEM, WE WERE TOLD "IF IT HAPPENS AGAIN, JUST BRING IT BACK", WHICH DOESN'T SOUND AS IF THAT PART OF THE IGNITION SWITCH WAS FIXED. WE DID NOT WANT TO SIGN OFF ON OUR CAR UNTIL THE ENTIRE PROBLEM WAS TAKEN CARE OF. THANK YOU FOR ANY HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592882May 20, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING SUDDENLY FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WOULD SUDDENLY DECELERATE. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE VEHICLE WAS SERVICED FOR NHTSA RECALL CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587974May 20, 2014
ELECTRICAL SYSTEM, AIR BAGS
2007 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL INFORMATION. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592654May 20, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE INTERIOR DOOR HANDLES BECAME FRACTURED AND WERE NOT REPLACED. IN ADDITION, NHTSA CAMPAIGN NUMBER 14V171000 (ELECTRICAL SYSTEM) WAS REFERENCED HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592663May 20, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILURE MADE IT EXTREMELY ROUGH TO TURN THE STEERING WHEEL INTERMITTENTLY. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO MAKE A COMPLETE RIGHT OR LEFT TURN. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING). THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. ....UPDATED 07/23/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592729May 20, 2014
STEERING
I EXPERIENCED THE SAME PROBLEMS MENTIONED WITH MY HHR, THE POWER STEERING SOUND WOULD RING AND IMMEDIATELY THE POWER STEERING WENT OUT. THIS HAPPENED OVER A PERIOD OF 4-5 MONTHS ALONG WITH NUMEROUS OTHER PROBLEMS SUCH AS THE FRONT END MAKING A POPPING SOUND FROM THE DAY I GOT IT. KNOWING THERE WAS NO USE IN CONTACTING CHEVROLET, I TRADED IT IN LAST SUMMER, HOLDING MY BREATH THAT THE DEALER WOULDN'T CHECK IT OUT TOO CLOSELY. I HAD TO TAKE ABOUT $2,000 LESS THAN THE BOOK BUT WAS THRILLED WITH WHAT I GOT FOR IT ANYWAY ($5,000). I'M HAPPY "NOT" TO OWN THIS CAR ANYMORE, BUT FEEL THERE IS A SERIOUS ISSUE WITH THE POWER STEERING ASIDE FROM THE IGNITION PROBLEM THAT'S ALL OVER THE NEWS. SOMEONE/THING NEEDS TO ADDRESS THIS BEFORE OTHER DRIVERS ARE HARMED. LIKE WE ALL KNOW THE HHR IS MERELY A COBALT WITH A DIFFERENT BODY. THE HHR HAS BEEN KICKED ASIDE SOMEWHAT IN RELATION TO THE COBALT PROBLEMS. ALL OWNERS OF HHR'S, BEWARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592734May 20, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER INTERIOR DOOR HANDLES BROKE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 70,000. UPDATED 8/11/14*CN UPDATED 08/22/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592752May 20, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH INTO A PARKING SPACE THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE VEHICLE IT BEGAN TO FUNCTION AS DESIGNED; HOWEVER, THE FAILURE RECURRED. IN BOTH INSTANCES THE CONTACT WAS MAKING A RIGHT TURN AND DRIVING AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592850May 20, 2014
STEERING
POWER STEERING CUTS OUT! CAUSED SMALL ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592344May 19, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY FAILED TO UNLOCK ALL THE DOORS FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592376May 19, 2014
ENGINE
DRIVING ON I-25 ON THE WEST SIDE OF EISENHOWER PASS & THE ENGINE SHUT OFF LEAVING ME WITH NO POWER STEERING OR BREAKS. I WAS ABLE TO THREAD MY VEHICLE THROUGH SEMIS & SPRING BREAK SKI TRAFFIC TO THE SIDE OF THE ROAD TO A RUNAWAY SEMI LANE. THE CAR RESTARTED AFTER I STOPPED SHAKING & WAS ABLE TO MAKE IT HOME TO BASALT. 2 MONTHS LATER THE SAME THING HAPPENED ON CO HWY 82 ON A STRAIGHT AWAY BETWEEN CARBONDALE & GLENWOOD SPRINGS. I WAS ABLE TO SAFELY MANEUVER THE CAR TO THE SIDE OF THE ROAD. BOTH TIMES I CHECKED THE INTERNET FOR RECALL INFORMATION FINDING NOTHING. THE RECENT MEDIA ATTENTION ALERTED ME TO THE CURRENT RECALL & HAVE CALLED MY DEALERSHIP & MADE AN APPOINTMENT FOR THE IGNITION SWITCH TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR