Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10617803July 30, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SERVICE BRAKES
ALL ELECTRONIC SHUT OFF NO BRAKES NO STEERING WOUND UP IN THE DITCH KEY WOULD NOT TURN TO THE OFF POSIPOSITION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10617472July 29, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I BOUGHT MY HHR BRAND NEW. WITHIN WEEKS OF HAVING IT, THE BRAKES HAD TO BE REPLACED DUE TO WARPING. THIS HAS BECOME AN EVERY SIX MONTH ROUTINE NOW. THE BRAKES DON'T ALWAYS CATCH AND CAN BE SCARY WHEN TRYING TO SLOW DOWN. I'VE BARELY AVOIDED WRECKS SEVERAL TIMES, AND USUALLY THAT INVOLVES STEERING TOWARDS A DITCH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616703July 28, 2014
STEERING
DRIVING AND HEAR BEEP TONE AND POWER STEERING GOES OUT. SEEMS TO BE WORSE IN EXTREME WEATHER EITHER HOT OR COLD BUT WILL EVENTUALLY GO OUT ANY TIME THE CAR IS DRIVEN. LESS DANGEROUS AT HIGH SPEED BUT AT LOW SPEED MAKES TURNING VERY DIFFICULT. RECALL ON 2009 AND 2010 BUT I DO NOT UNDERSTAND WHY OTHER YEARS ARE NOT INCLUDED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616774July 28, 2014
STEERING
ON SUNDAY JULY 27 2014 ON A VERY CURVY ROAD, THE POWER STEERING QUIT WORKING., THERE WAS WARNING DONG, THEN A MESSAGE, "POWER STEERING" LUCKY WE WERE DRIVING SLOW. THERE ARE BIG DROP OFF ON THE ROAD. AT HOME I RESTARTED THE CAR. THE POWER STEERING WORKED. I CALL MY LOCAL CHEVY DEALER, HE COULDN'T FIND A RECALL FOR MY CAR. I LOOKED UP GM WEB SITE. IT STATED 2009 & 2010 WERE ON RECALL FOR THIS PROBLEM, " ALL OTHER 2006 THRU. 2008, NON TURBO MODELS NOT SUBJECT TO THIS RECALL WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR" I CONTACTED GM,THEY SAID IT WASN'T COVERED. THIS IS A SAFETY ISSUE. IT SHOULD BE COVERED BY GM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616775July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616801July 28, 2014
ELECTRICAL SYSTEM, ENGINE
VEHICLE RAN FINE ENTIRE DAY(12-20-2013), I PARKED TO SHOP WITH MY WIFE AT A LOCAL MALL. WHEN WE WERE READY TO LEAVE THE VEHICLE WOULD TURN OVER AND THEN IMMEDIATELY SHUT OFF. THIS HAPPENED AT LEAST 10 TIMES, MY BATTERY WAS BEGINNING TO DRAIN SO I STOPPED. MY WIFE AND I DECIDED TO CONTINUE OUR SHOPPING AND COME BACK TO VEHICLE LATER. ONCE AGAIN I STARTED THE VEHICLE AND IT IMMEDIATELY SHUT OFF. I HAD TO CALL A TOWING SERVICE (AAA) TO TOW US TO A LOCAL REPAIR SHOP. THE NEXT DAY I WAS TOLD THE VEHICLE STARTED FINE AND THEY COULD NOT FIND ANY PROBLEM. THE MECHANIC DID TELL US THAT THE VEHICLE HAD PREVIOUS ERROR CODES FROM LAST NIGHT POINTING TO IGNITION AND STARTER UNITS, BUT THEY FOUND NO PROBLEMS. I HAVE RECEIVED NUMEROUS RECALL NOTICES FROM GM DESCRIBING THIS VERY THING AND HAVE REQUESTED A FULL REFUND OF MY TOWING FEES ($95.00 INVOICE#73066) AND TRYING TO SET UP MY REPAIR SINCE THE RECALL NOTICES WENT OUT IN APRIL 2014. I HAVE NOT HEARD ANYTHING SINCE. GM CASE # [XXX] OPERATOR (JIM). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616828July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616887July 28, 2014
STEERING
SUDDEN LOSE OF POWER STEERING WITH POWER STEERING LIGHT COMING ON AND ENGINE STOPPING. LUCKILY WE WERE EXITING A SHOPPING AREA AND WAS ON A DOWNHILL GRADE AND WAS ABLE TO COAST TO THE SIDE WITHOUT INCIDENT (EXCEPT THE IRRITATED TRAFFIC BEHIND ME). WE WERE ABLE TO RESTART THE CAR WITH NO DIFFICULTY BUT THE POWER STEERING LIGHT IMMEDIATELY CAME ON AND INDEED THERE WAS NO POWER STEERING. WENT TO A LOCAL AUTO PARTS PLACE WHO SAID THE FUSE LOOKED GOOD, BUT WE CHANGED IT ANYWAY, HOPING THIS WOULD FIX THE PROBLEM, BUT NO SUCH LUCK. I LIVE IN THE CITY AND WORK IN A METROPOLITAN AREA, THIS IS MY ONLY MODE OF TRANSPORTATION AND AT THIS POINT MY BICEPS AND SHOULDERS ARE GETTING PRETTY SORE. VERY DIFFICULT TO PULL IN AND OUT OF MY DRIVEWAY. LOOKING BACK, I SEE HOW THIS COULD HAVE BEEN DISASTEROUS. WHAT IF MY 16 YEAR OLD HAD BEEN BEHIND THE WHEEL? HOPE IT DOESN'T TAKE LONG TO GET REPAIRED. UPDATED 05/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616898July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING RETURNED TO NORMAL. THE FAILURE OCCURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616906July 28, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE INTERIOR DOOR HANDLES BREAK EASILY THEY ARE MADE OF PLASTIC THE REPAIR FOR THIS IS OVER 400.00 AS THE WHOLE INTERIOR DOOR MUST BE REPLACED. THIS CAUSES AN ISSUE AS THE ONLY WAY TO OPEN THE DOOR FROM THE INSIDE IT TO ROLL THE WINDOW DOWN. IF THERE IS NO POWER YOU CANNOT OPEN THE WINDOW HENCE YOU ARE TRAPPED. I HAVE MAILED LETTERS TO THE COMPANY REQUESTING A RECALL. WITH NO SUCCESS. THIS IS DANGEROUS AND HAPPENS ON MOST HHRS I HAVE SEE. I ASK EVERY OWNER I SEE AND ITS A COMMON FLAW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617012July 28, 2014
STEERING
AS I WAS DRIVING DOWN THE ROAD, MY CHEVY HHR SUDDENLY LOST ITS POWER STEERING. THERE WAS A MESSAGE ON THE DASHBOARD THAT READ, "POWER STEERING," BUT OTHERWISE THERE WAS NO WARNING. I MANAGED TO GET HOME WITHOUT AN INCIDENT, BUT THIS IS A POTENTIALLY DANGEROUS PROBLEM. THE POWER STEERING WAS FULLY FUNCTIONAL WHEN I TESTED IT LATER THAT SAME DAY. I READ IN THE USA TODAY THAT GM HAD ISSUED A RECALL FOR POWER STEERING FAILURE IN SEVERAL OF ITS VEHICLES INCLUDING THE HHR, BUT MY LOCAL CHEVROLET DEALERSHIP TOLD ME THAT MY VEHICLE WAS NOT UNDER RECALL AND THAT I WOULD HAVE TO PAY FOR ANY REPAIR WORK. IT IS TOO DANGEROUS TO DRIVE WITHOUT GETTING IT FIXED, BUT I THINK THAT GM NEEDS TO STAND BY ITS PRODUCT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616448July 26, 2014
POWER TRAIN, ELECTRICAL SYSTEM
THE GEAR GOES EASILY WITHOUT PRESSING BUTTON FROM REVERSE TO NEUTRAL OR DRIVE. AND THE REAR VIEW MIRROR LIGHT WON'T SHUT OFF BY PRESSING BUTTON. IT WORKED FINE BEFORE I TOOK IT FOR THE RECALL OF THE FAULTY IGNITION SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616192July 25, 2014
STEERING
I HAVE RECEIVED SAFETY RECALLS FOR POTENTIALLY FATAL SYSTEM FAILURES TO MY VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT THERE ARE NO REPLACEMENT PARTS TO FIX THIS ISSUE, AND THEY HAVE NO IDEA WHEN THEY WILL HAVE PARTS. SO UNTIL THEN I AM TO DRIVE THIS UNSAFE VEHICLE, WITH MY FAMILY IN IT AND JUST HOPE FOR THE BEST? I TRIED TO PURCHASE ANOTHER VEHICLE, AS WE TYPICALLY DO AFTER 2-3 YEARS OF FINANCING, ONLY TO FIND NOT ONE DEALERSHIP WILL BUY IT BACK FROM ME IN TRADE, INCLUDING THE ONE I PURCHASED IT FROM, DUE TO THE MAJOR SAFETY RECALLS. SO I AM ESSENTIALLY TRAPPED IN A VEHICLE THAT HAS ALREADY HAD 2 OF THE 3 RECALLS ACTUALLY OCCUR TO IT, AND JUST HOPE THE ONE THAT CAN CAUSE A FATAL CRASH, DOES NOT ALSO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616207July 25, 2014
STEERING, POWER TRAIN
AS I WAS HEADING OUT TO WORK MY CAR DINGED POWER STEERING ON THE DIC AND BECAME VERY HARD TO CONTROL AND THE PANEL SHUT DOWN. THE PAST WEEK THE CAR WILL SURGE IN AND OUT, AS IF IT'S RACING. THE CAR HAS LOST ALL POWER STEERING TO THE VEHICLE AND IS IN NEED OF REPLACEMENT, THIS IS JUST TWO WEEKS AFTER IT CAME OUT OF THE DEALERSHIP FOR THE RECALL FIX FOR THE IGNITION, I FIND IT VERY ODD I'VE HAD NO POWER STEERING ISSUES UNTIL THE IGNITION WAS REPLACED. THE DEALERSHIP IS AWARE. I ALSO CALLED GM WHO IS AWARE AND CANNOT DO ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616286July 25, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ELECTRONIC POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,969.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616361July 25, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 14V153000(STEERING), HOWEVER THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616383July 25, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING ASSIST FAILED AND CAUSED THE CONTACT TO BECOME INVOLVED IN A CRASH. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS NOT FILED. THE POWER STEERING WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING ASSIST HAD FAILED SEVERAL TIMES PRIOR TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10615879July 24, 2014
STEERING, ELECTRICAL SYSTEM:IGNITION:SWITCH
AS I BEGAN TO PULL OUT FROM THE PARKING LOT AFTER WORK ONE EVENING, I BEGAN TO HEAR A CHIME LIKE TONE, AT THE SAME TIME A MESSAGE APPEARED ON THE DASHBOARD THAT READ "POWER STEERING..." I TURNED OFF THE ENGINE, CHECKED UNDER THE HOOD FOR A POSSIBLE BROKEN POWER STEERING BELT, BUT COULD NOT FIND THE POWER STEERING PUMP .RE STARTED THE ENGINE AND THE POWER STEERING WORKED FINE FOR ABOUT A WEEK. I LATER DISCOVERED THE POWER SYSTEM ASSIST CONSIST OF AN ELECTRIC POWER STEERING MOTOR AND NOT A HYDRAULIC. AS TIME PASSED, THE PROBLEM BECAME MORE FREQUENT. NOW, ONCE THE CAR BEGINS TO MOVE, IT TAKES ONLY A COUPLE OF MINUTES, IF NOT SECONDS, BEFORE I HEAR THE CHIME, THE MESSAGE SHOWS UP, AND HERE I GO AGAIN, STRUGGLING TO STEER WITH ONE HAND AND SHIFTING WITH THE OTHER, AT TIMES THROUGH VERY HEAVY TRAFFIC. MY CAR IS A STANDARD SHIFT. IT HAS BECOME VERY DIFFICULT TO CROSS LANES WILE STEERING WITH ONE HAND AT THE SAME TIME YOU ARE ATTEMPTING TO SHIFT GEARS DURING HEAVY AND SLOW TRAFFIC. I AM BEGINNING TO SUFFER SHOULDER AND NECK PAIN WHICH COMPOUNDS THE PROBLEM. I CALLED GM ON THIS ISSUE BUT THE GM REP. SAID MY VEHICLE WAS NOT INCLUDED ON THE POWER STEERING RECALL, ONLY RECALLED FOR IGNITION SWITCH PROBLEM. I BELIEVE THAT IF THE IGNITION SWITCH AND POWER STEERING ARE RECALLS FOR OTHER MODELS, MY 2006 HHR SHOULD ALSO BE RECALLED FOR IGNITION SWITCH AND THE POWER STEERING ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615907July 24, 2014
STEERING
THIS STARTED 3 DAYS AGO. THE POWER STEERING SHOWED ON THE DASH AND I HAD NO POWER STEERING. READING THE MANUAL FOR THIS ISSUE A YEAR AGO IT SAID TO TURN THE CAR OFF AND THEN RESTART THE CAR AND THE STEERING WOULD RESET ITSELF. HOWEVER THE ISSUE PROGRESSED AND TODAY WAS GOING OUT EVERY FEW MILES. AND I WAS JUST AT THE CHEVROLET SERVICE FOR ANOTHER RECALL AND ASKED ABOUT THIS ISSUE AND THEY TOLD ME THEY DON'T HAVE THE PARTS AND THAT MY CAR WAS NOT ON THE LIST. THIS IS A BAD SITUATION AND VERY UNSAFE. I BELIEVE THE POWER STEERING WILL BE GONE COMPLETELY IN THE NEXT FEW DAYS. I WOULD REALLY APPRECIATE IT IF SOMETHING COULD BE DONE RIGHT AWAY AS THIS IS MY PRIMARY VEHICLE AND I USE IT TO GET BACK AND FORTH TO WORK. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615942July 24, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 14V171000(ELECTRICAL SYSTEM), HOWEVER THIS FAILURE CONTINUED TO OCCUR. THE CONTACT STATED HE WAS TOLD BY SERVICE REP AT THE DEALER THAT A NEW IGNITION WAS NOT PLACED IN HIS VEHICLE. HOWEVER CONTACT PAPER WORK STATES A IGNITION SWITCH REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,578.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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