Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10618972August 5, 2014
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES, WHICH RESULTED IN TWO CRASHES. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER EACH CRASH. THE FIRST CRASH OCCURRED WHEN THE VEHICLE STALLED AND STRUCK THE FRONT OF ANOTHER VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE PROPERLY. THE CONTACT AND PASSENGER SUSTAINED MINOR INJURIES. THE SECOND CRASH OCCURRED WHEN THE VEHICLE STALLED AND WAS CRASHED INTO A TREE. POLICE REPORTS WERE FILED FOR BOTH CRASHES. THE CONTACT SUSTAINED MINOR INJURIES AND THE PASSENGER SUSTAINED A BROKEN SHOULDER. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS REPAIRED AFTER BOTH CRASHES. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE AND SPEED WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10619001August 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618982August 5, 2014
STEERING
TL * THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME DIFFICULT TO TURN ON SEVERAL OCCASIONS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619049August 5, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED AND A WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619072August 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618633August 4, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618805August 4, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACTED STATED WHILE EXITING THE VEHICLE, THE DOOR HANDLE FAILED. AS A RESULT THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE FAILURE RECURRED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN A DEALER. THE MECHANIC STATED THAT THE DOOR HANDLE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618488August 3, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHILE DRIVING.. CAR SUDDENLY STALLED LOSING POWER STEERING ALL DASH BOARD LIGHTS ON GAGES FLICKERING CAUSING CAR TO SHUT DOWN. UNABLE TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618252August 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 ( AIR BAGS , ELECTRICAL SYSTEM ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618279August 1, 2014
ELECTRICAL SYSTEM
ON SUNDAY, MARCH 31ST, 2013, MY VEHICLE WAS LOCKED IN THE RUNNING POSITION AND IT WAS IMPOSSIBLE TO GET MY KEY OUT OF THE IGNITION. THE VEHICLE CONTINUED TO RUN UNTIL I WAS ABLE TO CONTACT A LOCAL CAR EXPERT WHO WAS ABLE TO PULL THE FUEL PUMP FUSE TO GET THE ENGINE TO STOP RUNNING. THE NEXT DAY, THIS SAME PERSON TOOK THE VEHICLE IN TO HIS SHOP AND REPLACED THE "IGNITION LOCK CYLINDER" PER A "SILENT" GM RECALL. SOON AFTER THIS INCIDENT, I BEGAN HEARING ABOUT A GM RECALL ON THE "IGNITION SWITCH". I WAS THEN SENT A LETTER FROM GM TO THAT EFFECT. THE LETTER ALSO STATED THAT I COULD BE REIMBURSED FOR WORK DONE IF I HAD REPAIRS MADE ON MY OWN. WHEN I APPLIED FOR A REFUND FOR THE LABOR COST THAT I INCURRED, I WAS NOTIFIED BY THE TEAM CHEVY OF VALPARAISO, IN DEALERSHIP AND TOLD THAT I WOULD NOT BE COMPENSATED FOR BY EXPENSES BECAUSE THE CURRENT RECALL WAS FOR THE "IGNITION SWITCH" AND NOT THE "LOCK CYLINDER". I TRIED TO EXPLAIN THAT THE OTHER PART WAS ALSO A PART OF A PREVIOUS RECALL; HOWEVER, THE REP REFUSED TO ACKNOWLEDGE THE ISSUE WITH THE "LOCK CYLINDER". AFTER DOING SOME ONLINE RESEARCH, I HAVE FOUND THAT MANY PEOPLE HAVE ALSO EXPERIENCED THIS SAME "LOCKING IN THE RUN POSITION ISSUE". FOR THIS REASON, AND THE FACT THAT GM IS ONCE AGAIN SLOW TO ACKNOWLEDGE A DANGEROUS DEFECT IN A VEHICLE WITH A HISTORY OF DANGEROUS DEFECTS, I AM WRITING TO FILE AN OFFICIAL COMPLAINT. AT THIS POINT, I DO NOT FEEL SAFE IN MY VEHICLE. I CURRENTLY HAVE TWO RECALLS OUT ON MY CAR AND HAVE ALREADY REPLACED BY POWER STEERING ASSIST MOTOR AFTER IT FAILED ON A BUSY HIGHWAY IN THE MIDDLE OF A LEFT HAND TURN. THERE ARE A SERIES OF MAJOR FLAWS WITH THIS VEHICLE AND GM NEEDS TO TAKE RESPONSIBILITY FOR THE SAFETY OF ITS CUSTOMERS AND MAKE THIS RIGHT. I WOULD ALSO HOPE THAT THE NHTSA CAN INFLUENCE GM TO EXPAND THEIR RECALL TO COVER ALL IGNITION RELATED PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618209August 1, 2014
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
DRIVING AND DASH GO BLACK PROBLEM STEERING ALSO HAVING PROBLEM WITH CAR STARTING AND TURNING HAVE HAD TO CALL AAA SEVERAL TIME GOT NEW BATTERY STILL SAME PROBLEM CAR STARTS WHEN IT WANT STOPS WHEN IT WANTS HAVE RECEIVED TWO SPEEDING TICKETS IN LESS THEN TWENTY-FOUR WHILE USING CRUISE CONTROL WHERE AGAIN THE PANEL JUST GOES OUT SAME WITH LIGHTS THERE ARE TIMES WHEN SOMETHING ALSO SMELL LIKE IT IS BURNING HAVE REPORTED THIS SEVERAL TIMES TO GM NO RESPONSE VERY AFRAID TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHAT IT WILL DO ON ANY GIVEN DAY BUT I HAVE A LOAN ON THIS CAR I PRAY EVERY DAY I GET IN AND ATTEMPT TO GO TO WORK PRAYING I MAKE IT SAFE TO AND FROM WORK [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618201August 1, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE BEEN TRYING T O GET MY SONS IGNITION SWITCH RECALLED FIXED ON HIS HHR SINCE JUNE 4, 2014. THE DEALERSHIP AND CHEVROLET CUSTOMER ASSISTANCE CENTER BOTH KEEP TELLING ME THE PART WILL BE COMING. I WAS TOLD SIX WEEKS. IT HAS BEEN LONGER THAN SIX WEEKS AND THEY HAVE NO IDEA WHEN I WILL GET THE PART! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617849July 31, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE PERSISTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617874July 31, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED BUT THE FAILURE PERSISTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING BUT THE VEHICLE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. UPDATED 09/05/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617541July 30, 2014
SUSPENSION:FRONT:MACPHERSON STRUT, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STRUT ASSEMBLIES FAILED ON THE VEHICLE. DURING THE FAILURE, THE CONTACT HEARD AN INTERMITTENT LOUD NOISE NEAR THE FRONT OF THE VEHICLE. ADDITIONALLY, THE VEHICLE STALLED WHILE TURNING AT AN UNKNOWN SPEED. THE DEALER STATED THAT THE FRONT STRUT ASSEMBLIES NEEDED TO BE REPLACED FOR THE FOURTH TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 09/05/14*LJ UPDATED 12/4/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617642July 30, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617624July 30, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. AFTER THE CONTACT RETURNED TO THE VEHICLE SHORTLY AFTER IT HAD BEEN PARKED, SHE FOUND IT HAD ROLLED AWAY THREE HOUSES DOWNHILL. THE VEHICLE HAD DRIVEN OVER A CURB, SIDESWIPED A TREE, AND CRASHED INTO CINDER BLOCKS. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 115,000. UPDATED 8/28/14*CN THE CONSUMER STATED THE DEALER ADVISED THAT THE COVER INTERLOCK WAS REMOVED. THE SHIFTER DID NOT LOCK INTO GEAR. THE LOCK WAS MISSING. THE CONSUMER WAS NOT GIVEN ANY PAPERWORK TO EXPLAIN THE ISSUES. THE CONSUMER WAS ADVISED BY MULTIPLE MECHANICS THE VEHICLE WOULD NOT DRIVE WITH THESE DEFECTS. UPDATED 11/25/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10617672July 30, 2014
ENGINE, STEERING, ELECTRICAL SYSTEM
WENT TO LEAVE FROM FRIEND'S HOUSE, VEHICLE WOULD NOT START.CALLED TOW TRUCK, BUT BY THE TIME ( 2 HRS ) I WAITED CAR STARTED-UP.CANCELLED TOW TRUCK. NEXT TIME WHILE MAKING TURN, POWER STEERING STOPPED WORKING. IT HAS NOT WORKED SINCE APPROX 05/21/14. CALLED THE DEALER TO MAKE APPOINTMENT ON 06/03/14. THEY GIVE ME THE PAPERS SERVICES. AND THEY TOLD ME IT WILL PROBABLY TAKE BETWEEN 6 WEEKS TO 7 WEEKS FOR THEM TO GET THE PART.I BEEN CALLING, STILL WAITING FOR THE PARTS. ON ANOTHER NOTE, I TOLD THEM ABOUT MY CONDITION. I HAVE ONE ARM THE IS VERY HARD FOR ME TO DRIVE WITH OUT POWER STEERING. I HAD SURGERY ON MY LEFT ARM. ( A SURVIVOR OF SARCOMA). FOR THEM MAYBE IS NOTHING. I DON'T WANT THEM TO FEEL SORRY FOR ME. I JUST WANT TO FALLOW THE RULES, AND THE PROMISES THEY MAKE TO ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617792July 30, 2014
UNKNOWN OR OTHER
HAVING RECEIVED SEVERAL LETTERS FROM GM REGARDING THE RECALL OF THIS VEHICLE, I CONTACTED THE LOCAL GM DEALER ONLY TO BE SHOWN THAT THE LETTER STATED THAT I WOULD BE CONTACTED AGAIN WHEN THE PART(S) WERE AVAILABLE. THE DEALER TOLD ME TO GO AWAY AND WAIT FOR A FOLLOW-UP LETTER IN SPITE OF THE DANGER OF DRIVING THE CAR IN ITS CURRENT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617801July 30, 2014
ENGINE, STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOST ALL ELECTRONIC POWER AND STEERING AND SHUT OFF WOUND UP IN THE DITCH WHICH STOPPED THE CAR KEY WOULD NOT TURN TO THE OFF POSIPOSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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