Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10554773December 4, 2013
ELECTRICAL SYSTEM, SERVICE BRAKES
AFTER CHANGING OIL FILTER, OIL SPRAYED IN ENGINE COMPARTMENT APPROXIMATELY 10 MINUTES INTO DRIVE, CAUSING A FIRE IN THE ENGINE COMPARTMENT. ALL OCCUPANTS WERE SAFE, BUT THE DAMAGE IS EXPENSIVE. WIRING HARNESSES, AS WELL AS MASTER CYLINDER WERE MELTED. THE TOP MOUNTED FILTER IS A PLEATED CARTRIDGE THAT SNAPS INTO A THREADED PLASTIC OIL FILTER CAP. A BLUE O-RING, INCLUDED WITH THE FILTER, SLIPS OVER THE PLASTIC OIL FILTER CAP, PAST THE THREADS. THE ISSUE SEEMS TO THAT TWO "GROOVES" EXIST AFTER THE THREADS TOWARDS THE END BY THE FLANGE. IF THE O-RING IS PLACED IN THE WRONG LOCATION (I.E. ALL THE WAY TO THE END) THIS PROVIDES AN INADEQUATE SEAL, POSING A FIRE HAZARD AS DESCRIBED ABOVE. CORRECT PROCEDURE IS TO APPLY THE BLUE O-RING ON THE SECOND TO LAST GROOVE IMMEDIATELY AFTER THE THREADS. BASICALLY, IF AFTER TIGHTENING THE OIL FILTER ASSEMBLY THE BLUE O-RING IS VISIBLE, IT'S IN THE WRONG LOCATION. SOURCE: LOCAL DEALER. THIS IS NOT RELATED TO THE PLASTIC SHIELD MODIFICATION ADVISED IN A PREVIOUS SERVICE BULLETIN FROM GM REGARDING THE 2011-12 MODEL YEARS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10554584December 3, 2013
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, STEERING
BACKING OUT OF DRIVE--SEAT BELT ON-CAR SPED UP AT RAPID ACCELERATION--NO CONTROL-RAN INTO TELEPHONE POLE--BRAKED NO RESULTS. CAR CIRCLED IN ROAD AND CROSSED ROAD--TRIED SHIFTING. NO RESULT TURNED OFF IGNITION JUST AS CAR WAS TO STRIKE A BIG TREE . CAR STOPPED. PASSENGER SIDE OF CAR BADLY DAMAGED WHERE I HIT POLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10554053November 28, 2013
ENGINE
I BOUGHT A 2012 CHEVY CRUZE RECEIVED RECALL LETTER FIRST OF 10/13 WAS STATED IN LETTER NO PARTS WERE AVAILABLE BUT WHEN THEY WERE I WOULD GET IT FIXED FREE. I APPROACHED INTERSECTION MY BRAKE WENT TO FLOOR WAS T BONED AND TOTAL LOSS OF MY CAR THIS CAR HAS 6 AIRBAGS NONE OF THEM DEPLOYED ..NOT GETTING ANYWHERE WITH GM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10553714November 25, 2013
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
2011 4DR ECO.VEHICLE LEAKING ANTIFREEZE, STRONG SMELL OF COOLANT AND RECALL NHTSA CAMPAIGN 12V288 GM 12081 OIL ON ENGINE SHIELD, REPAIR DONE 11/7/2013 WHILE VISITING COLORADO SPRINGS, CO... DEALER INVO CLAIMS THERMOSTAT HOUSING LEAKING, REPLACED PART...CRUISE CONTROL NOT HOLDING. ..NOT ADDRESS...11-12-2013 2ND FAILURE COOLANT LEAK AND OIL MILEAGE AT FAILURE 93513 DEALER FOUND LEAK AT THE CORNER OF WATER OUTLET ON REAR CYLINDER HEAD, AND REPLACED OUTLET TUBE..11-23-13 WENT TO START MY CAR FOUND ANTIFREEZE AND OIL LEAKING ON THE GROUND....CALLING DEALER IN COLORADO SPRINGS AGAIN...THIS IS [XXX]...SOMETHING WHEN ITS COLD IS CAUSING COOLANT AND OIL TO LEAK...FOUND MANY SERVICE BULLETINS FOR THESE ITEMS AND 2 RECALLS FOR THIS PROBLEM... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552041November 13, 2013
VISIBILITY/WIPER, EXTERIOR LIGHTING
IMPAIRED VISIBILITY AT NIGHT AND VERY UNSAFE, (SEEMS AS THOUGH YOUR LOOKING THROUGH A HALF DARKEN SHADED WINDSHIELD) WITH NO ARTIFICIAL LIGHTING (STREET LIGHTS) ESPECIALLY BAD ON CURVES AND HILLS. PLEASE SEE LINK (YOU TUBE) HTTP://YOUTU.BE/BLU0J2BNG5O ACCORDING TO THE INVOICE, PER THE CONSUMER, THE HEADLIGHTS SEEMED LOW. THE DEALER ADJUSTED THE HEADLIGHTS. UPDATED 01/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551692November 10, 2013
STEERING
I WAS DRIVING MY VEHICLE PULLING UP TO A STOPLIGHT AND AS I WAS STOPPING MY RADIO TURNED OFF AND A WARNING CAME UP ON MY DISPLAY SAYING TO SERVICE POWER STEERING I COULD FEEL MY POWER STEERING GO OUT AT THIS TIME. THIS HAS HAPPENED SEVERAL TIMES AS WELL AS WARNINGS SAYING TO SERVICE TRACTION CONTROL. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR. BEFORE I DID THIS I RESEARCHED ONLINE MY ISSUE AND FOUND THAT THE MOST LIKELY PROBLEM WAS THE NEGATIVE BATTERY CABLE. I TOLD THE REPAIR DEPARTMENT ABOUT MY RESEARCH AND THAT WAS WHAT WAS WRONG WITH THE VEHICLE. MY CONCERN IS THAT IF THE POWER STEERING HAD GONE OUT WHILE I WAS TURNING THIS COULD HAVE CAUSED AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551391November 7, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CLUTCH FAILED AND THE TRANSMISSION SLIPPED GEARS. THE CONTACT ALSO MENTIONED THAT STEERING THE VEHICLE BECAME DIFFICULT AND A BURNING ODOR WAS SMELLED. IN ADDITION, THE FAILURE OCCURRED THREE TIMES AND THERE WAS A TRANSMISSION FLUID LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE FLY WHEEL, CLUTCH, AND BEARINGS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10550848November 4, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE OVER HEATED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE COOLING SYSTEM WAS DEFECTIVE WHICH CAUSED THE COOLING FLUID AND OIL TO MIX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 101,263.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550444October 31, 2013
POWER TRAIN
DRIVING THE HIGHWAY AT APPROXIMATELY 55 MPH, THE CHECK ENGINE LIGHT POPS ON, AND THE CAR STARTS MAKING LIGHT NOISES AS IF THE TRANSMISSION IS HAVING PROBLEMS PULLING. UTILIZED THE ONSTAR BUTTON TO REQUEST A DIAGNOSTIC, AND WAS INFORMED THAT THE TRANSMISSION, AND THE DRIVE TRAIN WAS GIVING ERROR CODES. I WAS INSTRUCTED TO GET THE CAR INTO THE DEALER FOR SERVICE WITHIN SEVEN DAYS. VEHICLE WAS TAKEN IN FOR SERVICE THE VERY NEXT MORNING BY 7:45 AM. WAS INFORMED THAT THE WORK TO CORRECT WAS NOT COVERED UNDER THE DRIVE TRAIN/TRANSMISSION WARRANTY, AND BECAUSE OF THE EXISTENCE OF AN INTERNAL BULLETIN THE OUTPUT SPEED SENSOR IN THE TRANSMISSION WAS REPLACED. THE CAR WAS SOLD TO ME WITH A 100,000 MILE TRANSMISSION AND DRIVE-TRAIN WARRANTY. I WAS FORCED TO PAY THE TAXES OF $ 14.09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550039October 29, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THE RADIO ELECTRICAL PANEL WOULD TURN ON & OFF INTERMITTENTLY, THEN THE DRIVERS GAUGE PANEL WOULD FLICKER. AFTER THE GAUGE PANEL FLICKERED, THE POWER STEERING WARNING LIGHT CAME ON AND THE POWER STEERING SHUT OFF. THEN THE TRACTION CONTROL WARNING LIGHT CAME ON AND THE TRACTION CONTROL STOPPED WORKING. THEN I WENT TO ROLL UP THE WINDOWS AND THE WHOLE DASH PANEL FLICKERED, THEN THE WINDOWS WOULD NOT ROLL UP. THERE APPEARS TO BE A SERIOUS ELECTRICAL PROBLEM IN THE VEHICLE SOMEWHERE. IT ACTS AS THOUGH THERE IS A SHORT IN THE WIRING HARNESS SOMEWHERE. I AM TAKING IT TO THE CHEVROLET DEALER FOR DIAGNOSTICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549867October 28, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING AT ANY SPEED FOR IT HAS HAPPENED SEVERAL TIMES THE RPM'S GO SO HIGH THE CAR ACCELERATES AND IT SOUNDS LIKE THE ENGINE IS GOING TO BLOW UP... AT THE SAME TIME THE STEERING COLUMN LOCKS AND I LOOSE ALL ABILITY TO STEER THE VEHICLE AND THE BRAKE ALSO TRY TO LOCK. MAKING THE CAR FEEL LIKE I RAN SOMETHING OVER AND IT STUCK UNDER THE CAR.... PULLING THE EMERGENCY BRAKE AND PUTTING THE CAR IN NEUTRAL HELP BRING IT TO A STOP- *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549892October 28, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
EVERY TIME I USE MY HEATER I GET A STRONG BURNING SMELL OF COOLANT/ ANTIFREEZE AND LOSS OF COOLANT. MOSTLY WHEN I AM STOPPED AT A TRAFFIC LIGHT/STOP SIGN AND IT'S INTERMITTENT BETWEEN SLIGHT OR REALLY STRONG. I DID A LOT OF ONLINE RESEARCH AND FOUND LOTS OF OTHER PEOPLE WITH THE SAME COMPLAINTS, EVEN FOUND LOCAL NEWS STORIES FROM OTHER STATES ON YOUTUBE. ALL FINGERS SEEM TO POINT TO THE HEATER CORE AND OR THE GREASE USED IN THE HVAC SYSTEM.THE SMELL IS SO BAD SOMETIMES THAT I HAVE TO ROLL DOWN AT LEAST TWO WINDOWS AND TURN OFF THE INTERIOR FAN UNTIL I START DRIVING AGAIN. I BOUGHT THE CAR CERTIFIED USED A COUPLE OF MONTHS AGO AND THEY SHOULD HAVE CAME UP WITH A SOLUTION 2 YEARS AGO WHEN THE PROBLEM AND COMPLAINTS STARTED. THIS ISSUE NEEDS TO BE RECALLED ALREADY. THIS IS A HEALTH ISSUE! I WOULD REALLY LIKE TO ENJOY MY FIRST NICE CAR AND NOT WORRY ABOUT GETTING SICK OR DYING FROM THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549907October 28, 2013
VISIBILITY/WIPER
WHILE DRIVING IN RAIN THE DRIVER'S SIDE WIPER BLADE STOPPED WORKING. IT WAS SCARY BECAUSE I COULD NOT SEE. I PULLED IN AT MECHANIC SHOP TO CHECK IT OUT. THE MECHANIC SHOWED ME WHERE THE ARM FOR THE DRIVER SIDE IS CONNECTED BY BEING PRESSED INTO A BALL. IN MY VEHICLE THE ARM POPPED OUT OF THE BALL CAUSING THE DRIVER'S SIDE BLADE TO STOP WORKING. THE PLASTIC SOCKET PROBABLY GOT WORN. THE MECHANIC DID NOT HAVE THE ARM AVAILABLE SO HE INNOVATED. I OWNED SEVERAL VEHICLES IN MY LIFE AND MUCH OLDER AND THE WIPER BLADES NEVER QUIT LIKE THIS. I THINK IT IS A SAFETY ISSUE AND I AM SCARED DRIVING THE CRUZE. I STILL HAVE THE INNOVATED FIX IN CASE SOMEBODY WANTS TO LOOK AT IT. I AM VERY DISAPPOINTED WITH CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548952October 22, 2013
STRUCTURE:BODY, AIR BAGS, SERVICE BRAKES
DRIVER WAS TRAVELING APPROX. 15-20 MPH WHEN TRAFFIC STOPPED IN FRONT OF HER. DRIVER WAS AT A SAFE DISTANCE BEHIND THE VEHICLE IN FRONT OF HER. HOWEVER, AFTER APPLYING THE BRAKES THE CAR DID NOT STOP AND HIT THE VEHICLE IN FRONT OF HER. THE DRIVER COULD NOT FIGURE OUT WHY THE CRASH HAPPENED AS SHE APPLIED THE BRAKES AND THE CAR FELT LIKE IT WOULDN'T STOP. NOT ONLY DID THE VEHICLE NOT STOP BUT IT ALSO HAD EXTENSIVE FRONT END DAMAGE WITHOUT ANY AIRBAG DEPLOYMENT. BOTH ISSUES ARE VERY CONCERNING TO THE DRIVER. THE VEHICLE HAS SINCE BEEN REPAIRED BUT STILL FEELS LIKE THE BRAKES ARE NOT FUNCTIONING LIKE THEY SHOULD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10548822October 21, 2013
POWER TRAIN
STOPPED AT STOP LIGHT ON SLIGHT INCLINE. RELEASED BRAKE PEDAL AND VEHICLE ROLLED BACKWARD, NEARLY STRIKING VEHICLE BEHIND ME. TOOK VEHICLE BACK TO DEALER AND WAS TOLD THIS WAS NORMAL. EXPERIENCED SAME CONDITIONS ON INCLINE SEVERAL MORE TIMES. TOOK TO DIFFERENT CHEVROLET DEALER AND WAS TOLD THIS WAS NORMAL. CONTACTED GM AND RECEIVED CALL BACK. THEY SPOKE WITH SERVICE MANAGER AND ASKED ME TO TAKE IT BACK IN. I TOOK SERVICE MANAGER WITH ME AND PERFORMED SAME ACTIVITY TWICE. VEHICLE ROLLED BACKWARDS WHILE IN DRIVE AFTER STOPPING ON INCLINE AND RELEASING BRAKE. WHILE ROLLING BACKWARDS THE TRANSMISSION JUMPED AND THE VEHICLE DIED. HAPPENED BOTH TIMES. I TALKED TO GM CORPORATE CUSTOMER SERVICE SEVERAL MORE TIMES. SERVICE MANAGER ASKED ME TO BRING VEHICLE BACK IN TODAY (OCT. 21). I REPORTED SAME STORY AND LEFT VEHICLE AT DEALER. THEY CALLED ME BACK AND SAID EVERYTHING WAS NORMAL. I TALKED TO GM AGAIN AND REPORTED EVERYTHING. CALLED MY AUTO INSURANCE COMPANY AND REPORTED ISSUE. THIS ISSUE CONTINUES TO OCCUR AND I AM FEARFUL THAT THE VEHICLE MAY ROLL BACKWARDS INTO ANOTHER VEHICLE OR A PEDESTRIAN. I CAN ANTICIPATE THIS CONDITION WITH A MANUAL TRANSMISSION AND A CLUTCH, BUT CAN NOT SAFELY HAVE ONE FOOT ON THE BRAKE AND THE OTHER ON THE GAS WITH AN AUTOMATIC TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548418October 18, 2013
SERVICE BRAKES
UPON BACKING DOWN DRIVEWAY, IT WAS EVIDENT THAT BRAKE BOOSTER PUMP PRESSURE WAS LOST. IT TOOK AN EXTRAORDINARY AMOUNT OF PHYSICAL EFFORT TO PUSH THE BRAKE PEDAL ADEQUATELY ENOUGH TO GET VEHICLE TO STOP. UPON SWITCHING FROM REVERSE TO DRIVE, PEDAL PRESSURE IMMEDIATELY RETURNED TO NORMAL. WE HAVE NOT BEEN NOTIFIED THAT OUR 2012 CHEVROLET CRUZE ECO IS INCLUDED IN RECENT BRAKE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548191October 17, 2013
ENGINE, POWER TRAIN, ENGINE AND ENGINE COOLING
TO BEGIN WITH,I HAVE HAD SEVERAL PROBLEMS WITH MY 2012 CHEVY CRUZE AND HAVE BEEN GIVEN THE RUNAROUND. MY FIRST CONCERN IS THAT I BOUGHT MY 2012 CHEVY CRUZE ON 09/18/2012 AND WAS NOTIFIED DAYS LATER OF A MAJOR SAFETY RECALL ABOUT THE POSSIBILITY OF ENGINE FIRES FROM FLUID SPILLS. I FIND OUT THAT THIS RECALL WAS ANNOUNCED ON 06/22/12.(NHTSA CAMPAIGN #:12V288000) WHY WAS I SOLD A VEHICLE THAT WAS UNDER RECALL FOR 3 MONTHS? AND WAS NEVER EVEN MENTIONED PRIOR OR POST SALE. ONSTAR HAD TO NOTIFY ME AND THEN I HAD TO GET IT FIXED. MY SECOND CONCERN IS THAT THERE IS AN COOLANT SMELL IN THE CAB OF THE VEHICLE AND ALTHOUGH NOT ALWAYS NOTICEABLE, IT IS MORE NOTICEABLE IN COLDER WEATHER. TOOK VEHICLE TO DEALER AND THEY PLAYED STUPID AND SAID THEY DON'T SMELL ANYTHING AND THAT THE SMELL COULD BE A "DIRTY CABIN AIR-FILTER"? NOBODY WANTS TO SMELL COOLANT WHEN DRIVING!! MY THIRD CONCERN IS THAT WHEN TAKING OFF FROM A DEAD STOP OR ACCELERATING AFTER LETTING OFF THE GAS FOR A SECOND THE VEHICLE ALMOST ALWAYS SHIFTS ROUGHLY. TOOK TO DEALER AND WAS TOLD THAT ITS PROBABLY JUST THE "TURBO KICKING IN". MY FOURTH CONCERN IS ABOUT THE RECALL (NHTSA CAMPAIGN #:12V288000) MY VEHICLE(WHERE THE ENGINE SHIELD WAS) IS ALREADY RUSTING AND IS A VERY BIG CONCERN WITH THE FUTURE OF MY VEHICLE(EVEN AFTER WARRANTY PERIOD) RUST NEVER GOES WELL WITH A VEHICLE! I'M CONCERNED THAT PARTS WILL WEAR PREMATURELY BECAUSE OF THIS! NOT TO MENTION THAT I AM GETTING LESS MPG SINCE THE SHIELDS BEEN REMOVED. NOW TODAY I GET ANOTHER MAJOR SAFETY RECALL ABOUT MY BRAKES.(NHTSA CAMPAIGN #:13V360000) WHICH WOULD EXPLAIN WHY MY BRAKES SOMETIMES REQUIRE ME TO PRESS THEM REALLY HARD ALL THE WAY DOWN TO STOP IT. IT CURRENTLY SITS AT AROUND 26,000 MILES, I AM THUS FAR VERY DISSATISFIED WITH THE VEHICLE. I DON'T KNOW MY OPTIONS BUT KNOW THAT IF THINGS DON'T START LOOKING BETTER, I WILL NEVER BUY CHEVY OR RECOMMEND CHEVY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548106October 16, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP OR DECELERATE WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS AWITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10547340October 9, 2013
SERVICE BRAKES
ABOUT 4 PM ON 8/31/13:PULLING INTO PARKING SPACE IN FRONT OF SANDWICH SHOP AND HAIR SALON. NORMAL BRAKE PRESSURE APPLIED BUT VEHICLE DID NOT STOP, THEN BOTH FEET PRESSED ON BRAKE, BUT CARS MOMENTUM CAUSED IT TO JUMP THE CEMENT PARKING BLOCK. TO AVOID CRASHING THROUGH SALONS GLASS FRONT, STEERING WHEEL WAS TURNED SHARPLY TO THE RIGHT AND CAR CRASHED INTO, AND CAME TO A STOP AT BUILDINGS OUTSIDE SUPPORTING STRUCTURE. IN SO DOING, A CAR PARKED IN THE SPACE TO THE RIGHT, SUSTAINED DAMAGE TO DRIVERS SIDE- FRONT BUMPER. CHEVY CRUZE SUSTAINED CONSIDERABLE DAMAGE TO RIGHT SIDE DOOR PANELS AND RIGHT-FRONT BUMPER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10547228October 8, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND DEPRESSING THE BRAKES, THE VEHICLE SURGED AS THE BRAKES BECAME UNRESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE VACUUM SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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