Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#10563256February 6, 2014
STEERING
STEERING BECOMES "NOTCHY/STICKY" WHILE DRIVING, MORE NOTICEABLE AT HIGHER SPEEDS. I DRIVE 40 MILES ONE WAY TO WORK AND NOTICE THIS ABOUT 95% OF THE TIME. WHEN THE TEMPERATURES ARE IN THE SINGLE DIGITS THE STEERING SEEMS TO BE FINE. DEALERSHIP CANNOT REPRODUCE THE SYMPTOMS. THEY NEED TO DRIVE IT FOR MORE THAN A MILE. PLENTY OF DISCUSSIONS ON OTHER WEB SITES WITH THE SAME ISSUES. (CRUZETALK.COM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563258February 6, 2014
ENGINE AND ENGINE COOLING
NOTICED A COOLANT (ANTIFREEZE) ODOR WHEN THE HEAT IS ON. I DON'T NOTICE IT ALL THE TIME, SOME DAYS THERE'S A STRONGER ODOR THAN OTHERS. PLENTY OF INFO ON OTHER WEBSITES WITH SAME ISSUE. (CRUZETALK.COM) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563294February 6, 2014
ENGINE AND ENGINE COOLING
WHILE DRIVING MY NEWLY LEASED 2014 CHEVY CRUZE WITH THE HEAT ON TO SCHOOL I BECAME DIZZY, NAUSEA AND VERY DISORIENTED. I PULLED OVER AND OPENED THE WINDOWS TOOK MY HAT AND SCARF OFF, WITHIN A FEW MINUTES I BEGAN TO FEEL NORMAL AGAIN. I PRECEDED TO START DRIVING AGAIN ONLY TO HAVE THE SAME THING HAPPEN AGAIN. I CALLED MY MOTHER TO MAKE HER AWARE OF WHAT WAS HAPPENING WHEN I DROVE MY NEW CAR. SHE ADVISED ME TO LEAVE THE WINDOWS OPEN AND TO KEEP THE HEAT OFF UNTIL WE COULD GET THIS CAR IN FOR SERVICE. WE BROUGHT THE CAR IN FOR SERVICE ON JANUARY 13TH, 2014 ADVISING THEM THAT WITHIN 15 MINS OF DRIVING THE CAR WE WOULD BECOME SICK WITH A HEADACHE AND VERY NAUSEA AND DIZZY. THE SERVICE MEN LAUGHED AT US. WE TOLD THEM THAT MAYBE ITS CARBON MONOXIDE GETTING INTO THE CAR. WE LEFT THE CAR AT THE SERVICE CENTER . THE VERY NEXT DAY I RECEIVED A CALL FROM THE DEALERSHIP ADVISING ME THAT YES WE WERE RIGHT THAT IT WAS CARBON MONOXIDE GETTING INTO THE CAR. THEY HAD A SERVICE MAN DRIVE THE VEHICLE WHO CONCLUDED THAT YES IT WAS CARBON MONOXIDE POISONING. THEY WERE GOING TO GET IN TOUCH WITH GM AND ADVISE US AS TO WHAT THEY WERE GOING TO DO!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563299February 6, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, SHE SMELLED AN UNUSUAL ODOR INSIDE OF THE VEHICLE. ALSO, THE DEFROSTER FAILED TO OPERATE WHEN ACTIVATED. THERE WAS HEAVY FROST INSIDE AND OUTSIDE OF BOTH WINDSHIELDS AND ALL FOUR WINDOWS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE UNKNOWN PARTS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 03/21/14*LJ UPDATED 03/28/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562819February 4, 2014
ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRACK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING. RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING. I HAVE SCHEDULED SERVICE WITH A DEALER. A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR. LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562486February 1, 2014
VISIBILITY/WIPER
DRIVING IN HARD RAIN IN NEAR RUSH HOUR CHICAGO TRAFFIC, THE DRIVER'S SIDE WINDSHIELD WIPER QUIT WORKING MAKING DRIVER'S VISIBILITY VERY POOR. INSPECTION REVEALED THAT THE PLASTIC CUP HAD POPPED OFF THE METAL BALL ON THE LINKAGE. IT WOULD NOT SNAP BACK ON. THE WIPER TRANSMISSION WAS REPLACED TO REPAIR THE CAR AT OWNERS EXPENSE, BECAUSE THE CAR WAS OUTSIDE OF 3YEAR/36,000MILE WARRANTY BASED ON MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561904January 28, 2014
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
COOLANT ODOR IN PASSENGER COMPARTMENT FROM DAY ONE. WATER PUMP REPLACED TWICE IN THE PREVIOUS 8 MONTHS. STILL LEAKS COOLANT. VEHICLE IS UNSAFE BECAUSE YOU NEVER KNOW WHEN OR WHERE YOU WILL BECOME DISABLED AND NEED TO BE TOWED IE: HIGHWAY LOCATION, NIGHT, BAD NEIGHBORHOOD ETC. . MY WIFE NO LONGER WANTS TO DRIVE THIS VEHICLE. ALSO HAVE HAD THE BRAKING RECALL DONE TWICE NOW, SO FAR SO GOOD, BUT FOR HOW LONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561502January 26, 2014
ENGINE
DRIVING ON RURAL ROAD TEMPERATURE GAUGE WENT ALL THE WAY TO HOT. STOPPED CAR LOOKED UNDER HOOD THERE WAS NO LIQUID IN THE ANTIFREEZE TANK WENT TO A HOUSE AND GOT WATER TO FILL IT UP. TEMP GAUGE WENT BACK TO NORMAL. CHECK ENGINE STAYED ON. TOOK CAR TO DEALER FOR INSPECTION THEY SAID THERMOSTAT HOUSING REPLACED . EVERY THING FINE. ON 1/24/2014 THE SAME THING HAPPENED THIS TIME THE COOLING FAN WAS RACING LIKE I HAD NEVER HEARD BEFORE PULLED IN TO A MALL PARKING LOT RAISED HOOD ANTIFREEZE TANK EMPTY. I LOOKED AND SAW GREEN LIQUID WHERE THE PIPE FROM ANTIFREEZE TANK CONNECTS TO THE ENGINE . THE VEHICLE IS DEFINITELY LOOSING ANTIFREEZE WHERE THE COOLANT GOES IN TO THE ENGINE.. THIS IS THE SECOND TIME I ALMOST BURNED THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561390January 24, 2014
POWER TRAIN, STEERING
WAS PARKED IN FRONT OF AN ESTABLISHMENT AND WAS UNABLE TO REMOVE IGNITION KEY OR MOVE THE GEAR SHIFT UP AND DOWN. I WAS ABLE TO REMOVE THE OVERDRIVE BOX IN FRONT OF THE GEAR SHIFT SO I COULD SHIFT THE CAR INTO GEAR AND DRIVE HOME, HOWEVER, BECAUSE THE CAR WAS NOT RECOGNIZING THE GEAR SHIFT WAS IN PARK I WAS STILL UNABLE TO REMOVE THE IGNITION KEY WHEN I GOT HOME SO THE CAR'S BATTERY DIED. I CONTACTED ONE OF CHEVY'S TOW SERVICES IN ORDER TO GET THE CAR TOWED BUT DUE TO THE CAR BEING IN THE GARAGE, THE TOW DRIVER SUGGESTED THAT HE TRY TO JUMP THE CAR TO AVOID HAVING TO PUSH THE CAR MANUALLY OUT OF THE GARAGE. THE CAR STARTED AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP. AFTER 3 DAYS OF WORKING ON THE CAR, THE SERVICE MANAGER TOLD ME THAT THE JUMP MAY HAVE FRIED THE COMPUTER SO IT NEEDED TO RECONFIGURED WHICH COST ME OVER $1000 (DUE TO IT NOT BEING UNDER WARRANTY). I WAS ONLY MADE AWARE OF THE MANY RECALLS THAT CHEVY HAS HAD ON THE CRUZE DUE TO HAVING TO TAKE THE CAR INTO THE DEALERSHIP AGAIN (WATER PUMP NEEDED TO BE REPLACED) AND TALKING TO ANOTHER CUSTOMER ABOUT MY DISTASTE & FRUSTRATION THAT I'VE BEEN EXPERIENCING WITH THIS CAR. I WAS NEVER MAILED ANY OF THE RECALLS WHICH I CAN'T UNDERSTAND WHY AS I'M ALWAYS RECEIVING MAILINGS FROM THE DEALERSHIP WHERE I PURCHASED MY CAR. I FEEL AS THOUGH THE INITIAL PROBLEM WAS DUE TO TWO OF CHEVY'S RECALLS (CAMPAIGN #11V273000 & 11V270000) SO CHEVY SHOULD HAVE PAID FOR THE REPAIRS. THIS ISSUE IS ONE OF THE MANY ISSUES I'VE HAD SINCE I PURCHASED THE CAR BRAND NEW IN JUNE 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561392January 24, 2014
ENGINE, POWER TRAIN
MY CHILDREN & I ALMOST DIDN'T MAKE IT HOME! WAS EXPERIENCING ISSUES WITH THE HEAT NOT HEATING UP THE CAR ON TUESDAY AND ON YESTERDAY, I WAS DRIVING NORTH ON THE 394 EXPRESSWAY AND RECEIVED AN ERROR MESSAGE ON MY DASHBOARD OF "A/C SHUT OFF DUE TO HIGH TEMPERATURES" SO I TURNED THE HEAT OFF AND THE GAUGE SLOWED MOVED BACK DOWN. HOWEVER, AFTER DRIVING A SHORT DISTANCE FURTHER THE TEMPERATURE GAUGE HAD MOVED ALL THE WAY TO THE "RED" LINE AND I RECEIVE THE ERROR MESSAGE TO "SHUT THE ENGINE DOWN" BECAUSE OF OVERHEATING. I IMMEDIATELY PULLED AND SLOWLY THE GAUGE MOVED BACK TO THE NORMAL POSITION. I CALLED THE DEALERSHIP THAT WORKED ON MY CAR LESS THAN 3 WEEKS AGO AND THE SERVICE ADVISOR INFORMED ME THAT IT MAY BE ANOTHER GLITCH BUT HE WANTED TO ENSURE THAT ALL OF MY FLUIDS WERE FINE AND SINCE I WASN'T VERY FAR FROM THE DEALERSHIP TO BRING THE CAR IN (EVEN THOUGH THEIR SERVICE DEPT WAS CLOSING IN ABOUT 20 MINS). AFTER LOOKING AT THE CAR, THE SERVICE ADVISOR INFORMED THAT JUST ABOUT ALL OF THE COOLANT RAN OUT AND THERE WAS PROBABLY AN ISSUE WITH THE WATER PUMP. I WAS SHOCKED, BOTHERED & FRUSTRATED BECAUSE IT HAD BEEN LESS THAN A MONTH THAT I JUST HAD TO HAVE THIS CAR WORKED ON. FORTUNATELY, THE WATER PUMP DIDN'T COST ME ANYTHING DUE TO IT STILL BEING UNDER WARRANTY BUT THAT STILL DOESN'T CHANGE THE FACT THAT I'M A VERY DISSATISFIED CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560952January 23, 2014
SERVICE BRAKES, HYDRAULIC
2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE FAILURE. *SMD ON NOVEMBER 13, 2013, THE CONSUMER MERGED INTO TO STOP AND GO TRAFFIC. SHORTLY AFTER MERGING, ANOTHER MOTORIST APPLIED HIS/HER BRAKES. THE CONSUMER APPLIED PRESSURE TO THE BRAKE, BUT NOTHING HAPPENED. THERE WAS NO CATCH, NO GRINDING,AND NO DECELERATION AS THE BRAKE WAS APPLIED. CONSEQUENTLY, THE CONSUMER REAR ENDED THE VEHICLE IN FRONT OF HER. THE CONSUMER STATED THE BRAKES FAILED TO ENGAGE. HOWEVER, NO PROBLEM WAS FOUND AND ACCORDING TO THE BLACK BOX IN THE VEHICLE, THE BRAKES WERE OPERATIONAL AT THE TIME OF THE ACCIDENT. THE CONSUMER RECEIVED A RECALL NOTICE, A MONTH BEFORE THE ACCIDENT. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10560912January 22, 2014
STEERING, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
IT BEGINS WITH THE RADIO BLINKING ON AND OFF WHEN THIS IS HAPPENING THERE ARE SEVERAL THINGS WE NOTICE THAT GOES ON IN THE INSTRUMENT PANEL SUCH AS SIGNAL LIGHTS NO SOUND, SOMETIMES PUTTING THE WINDOW UP WILL TRIGGER THE WRENCH TO BE DISPLAYED, ALSO LOSS OF THE ABILITY TO TURN THE WHEEL. NO CRUISE CONTROL WHEN THE RADIO IS BLINKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561061January 22, 2014
STEERING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN DRIVING IN A STRAIGHT LINE AT HIGHWAY SPEED, THE VEHICLE WILL NOT MAKE SMALL STEERING CORRECTIONS. WHEN A SLIGHT CORRECTION IS ATTEMPTED, A "NOTCH" OR "HITCH" IS FELT IN THE STEERING WITH INCREASED RESISTANCE IN THE WHEEL, UPON OVERCOMING THE "NOTCH" IN THE STEERING, THE VEHICLE OVERCORRECTS AND MUST BE BROUGHT BACK. WHILE THE BEHAVIOR OCCURS IN A VARIETY OF TEMPERATURES AND CLIMATE CONDITIONS, IT SEEMS ONLY TO OCCUR ONCE THE VEHICLE HAS REACHED OPERATING TEMPERATURE AND REMAINED THERE FOR 30-60 MINUTES OR MORE. THE BEHAVIOR ALSO DOES NOT OCCUR IN LOW-SPEED DRIVING OR ROUTES, SUCH AS CURVES, THAT REQUIRE CONSTANT STEERING INPUT, BUT ONLY WHEN SMALL CORRECTIONS ARE NEEDED DURING STRAIGHT-LINE HIGHWAY DRIVING. WHILE THE ISSUE POSES ONLY A MINOR RISK ON DRY, OPEN ROAD, IT COULD CAUSE SERIOUS DAMAGE OR INJURY IN TIGHT TRAFFIC OR POOR ROAD CONDITIONS SUCH AS SNOW OR ICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560745January 21, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRAK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING.RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING...I HAVE SCHEDULED SERVICE WITH A DEALER...A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR...LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR....UPDATED 07/31/14 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560761January 21, 2014
ENGINE
ENGINE DOES NOT MAINTAIN ENGINE TEMPERATURE AND CONSEQUENTLY DOES NOT HAVE CONSISTENT HEAT. IT WILL GO FROM 170 DEGREES TO 100 IN LESS THAN 3 BLOCKS. THIS WILL CAUSE THE WINDOWS TO FROST OVER AND LIMIT VISIBILITY. IT HAS BECOME UNSAFE TO DRIVE IN THE WINTER. IT HAS BEEN IN FOR REPAIRS ABOUT 8 TIMES IN TWO YEARS WITH NO SUCCESS. I ALSO CONTACTED CHEVROLET CUSTOMER CARE. THEY TOLD ME NOT TO TURN THE HEATER FAN IN PAST LEVEL 2 UNTIL THE ENGINE REACHES OPERATING TEMPERATURE. THE PROBLEM IS THAT IT RARELY DOES OR HOLDS IT VERY LONG. THIS WINTER IN MN HAS RANGED ALL THE WAY TO -20. REGARDLESS OF TEMPERATURE IT DOES THE SAME THING. MY RESEARCH INDICATES THIS HAS BEEN AN ISSUE WITH THE CRUZE AT LEAST SINCE 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560850January 21, 2014
POWER TRAIN
CAR HAD LOUD NOISE DRIVING THROUGH AN INTERSECTION AND LOST GEAR. TRANSMISSION WOULD NOT GO INTO GEAR OR PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560892January 21, 2014
ENGINE
NOXIOUS COOLANT SMELL INSIDE VEHICLE WHEN HEATER IS ON. COOLANT SMELL COMING FROM ENGINE COMPARTMENT WHEN IT IS WARM. THE WATER PUMP HAS BEEN CHANGED, NEXT REPAIR WAS RE ROUTING COOLANT RESERVOIR, NEXT REPAIR WAS MOLD FOUND IN HEATER CORE COMPARTMENT/CLEANED AND DEODERIZER WAS USED, LAST REPAIR WAS HEATER CORE CASE REPLACED. THIS PROBLEM STARTED WITH A LEAKING WATER PUMP AND HAS NOT BEEN ADDRESSED. SEEMS GM IS TRYING DIFFERENT REPAIRS IN HOPES IT WILL BE FIXED. THE PROBLEM DOESN'T,T SEEM TO BE DIAGNOSED. ONLY HAPPENS IN COLD WEATHER MONTHS WITH THE HEATER ON. HEATED AIR FROM THE VENTS SMELL LIKE BURNED COOLANT. VERY IRRITATING TO THE EYES AND THROAT, EYES ARE WATERY AND SWOLLEN, VERY DIFFICULT TO SEE AND DRIVE. THEN SEVERE COUGHING. WE CAN NOT SAFELY DRIVE LONGER THAN 20 MINUTES. MY DEALER TELLS ME THEY NEVER HEARD OF THIS PROBLEM YET IS QUICK SEARCH OF THE INTERNET SHOWS MANY DOCUMENTED CASES. THE SMELL OF COOLANT IS IN OUR CLOTHES AND THE FABRIC OF THE INTERIOR OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10560719January 20, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING HOME FROM WORK ON BUSY TOLLWAY,AFTER IT SNOWED ALL OF A SUDDEN MY SERVICE STABILITRAK-REDUCED ENGINE POWER LIGHTS CAME ON. THE CAR CUT TO 20 MILES PER HOUR.I COULDN'T GO ANY FASTER AND NOWHERE TO PULL OVER SINCE THE TOLLWAY WAS UNDER CONSTRUCTION.GOT OFF THE TOLLWAY CALLED THE DEALER TO TAKE IT IN.THE CHEVY DEALER TOLD ME TO SHUT THE CAR OFF WAIT 5 MIN. IT WILL RESET. OK IT DID,TOOK IT THE NEXT DAY TO CHEVY, THEY CANT FIND ANYTHING WRONG, TOOK IT HOME. WENT TO WORK 3 DAYS LATER IT DID IT AGAIN I BROUGHT IT BACK TO CHEVY STILL CANT FIND OUT WHAT IS WRONG.THIS CAR HAS CONTINUED TO DO THIS 15 MORE TIMES.THE REASON WHY I AM TELLING YOU THIS IS BECAUSE THERE IS A PROBLEM WITH THESE CARS THERE HAVE BEEN MORE CHEVY CRUZES WITH THE SAME PROBLEM.I AM AFRAID TO DRIVE THIS CAR I HAVE BORROWED A CAR TO GET TO WORK,THE FIRST TIME THIS HAPPENED TO ME ON THE TOLLWAY I THOUGHT MY LIFE WAS OVER IT COULD HAVE CAUSED A SERIOUS ACCIDENT IM GLAD IM HERE TO TELL SOMEONE ABOUT MY PROBLEM AND HOPE SOMEONE TAKES SOME ACTION WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560521January 18, 2014
POWER TRAIN, ENGINE
COOLANT SMELL INSIDE VEHICLE CABIN AND OUTSIDE OF VEHICLE. NOTICED WHEN I FIRST PURCHASED THE CAR DURING THE WINTER. THIS OCCURS AFTER EXTENDED DRIVES, TYPICALLY MORE THAN 30 MINUTES, DURING COLD WEATHER WHEN USING THE HEAT. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE. GM HAS LOOKED INTO IT APPROXIMATELY 8 TIMES. 4 REPAIR ATTEMPTS (COOLANT RESERVOIR CAP REPLACEMENT, WATER PUMP, COOLANT RESERVOIR MODIFICATION AND HVAC ASSEMBLY REPLACEMENT). PROBLEM HAS NOT BEEN RESOLVED. INTERNET SEARCH HAS REVEALED MANY OWNERS EXPERIENCING THE SAME CONDITION, AS WELL AS A CLASS ACTION LAW SUIT DUE TO THE COOLANT SMELL INSIDE THE VEHICLE CABIN. THIS IS A HEALTH RISK TO ALL OCCUPANTS. FURTHER RESEARCH REVEALED AFFECTED MODELS INCLUDE THE: CRUZE, MALIBU AND SONIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560169January 15, 2014
ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
THE CENTER INFORMATION CENTER WITH THE RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. SOMETIMES DURING THIS A NOTIFICATION WOULD COME UP "SERVICE TRACTION CONTROL" AND/OR "SERVICE STABILITRACK." I TRIED TROUBLESHOOTING IT MYSELF FOR A FEW DAYS. SOMETIMES THE BLINKER, SEAT WARMER, OR EVEN PLUGGING IN MY PHONE TO THE USB PORT SEEMED TO TRIGGER IT. I NOTICED THE VOLTAGE FLUCTUATING FROM 12.9 - 15.2V WHILE DRIVING OR AT A STOP. THE DAY THAT I TOOK THE VEHICLE IN FOR REPAIR, ALL THE NOTIFICATION LIGHTS BEGAN TO BLINK AND THEN THE POWER STEERING WENT OUT DURING A LEFT TURN. THE DEALERSHIP REPLACED BOTH BATTERY CABLES AND MENTIONED THAT THEY'VE HAD MANY OF THESE CARS IN WITH THIS SAME ISSUE. THE ISSUE APPEARED TO BE RESOLVED AND THE CAR WAS RUNNING GREAT, UNTIL YESTERDAY 1/15/14. EVERYTHING MENTIONED ABOVE, EXCEPT FOR THE POWER STEERING LOSS, IS HAPPENING AGAIN. IF YOU SEARCH THE INTERNET AND YOUTUBE, YOU'LL QUICKLY SEE THIS IS A GROWING PROBLEM THAT NEEDS TO BE RESOLVED AND RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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