Chevrolet Cruze Service Bulletins
3,115 manufacturer communications on file.
- June 11, 2015•Document ID: 10113687Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 15-08-44-001C
- Date Added:
- August 15, 2017
- Manufacturer:
- BUICK
SummaryThis informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
Associated Products (625)2016 Chevrolet Silverado2016 GMC Sierra2015 Buick Enclave2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Savana2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal+ 605 moreAssociated Documents - June 11, 2015•Document ID: 10089941Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 13322B
- Date Added:
- January 31, 2017
- Manufacturer:
- BUICK
Summary13322B - CUSTOMER SATISFACTION PROGRAM (REVISED POPULATION AND SERVICE PROCEDURE). CERTAIN 2010 MODEL YEAR BUICK LACROSSE; CADILLAC SRX; CHEVROLET EQUINOX; GMC TERRAIN AND 2011 MODEL YEAR BUICK LACROSSE; BUICK REGAL; CADILLAC SRX; CHEVROLET CRUZE; CHEVROLET EQUINOX; GMC TERRAIN VEHICLES EQUIPPED WITH NAVIGATION RADIOS MAY EXPERIENCE VARIOUS PERFORMANCE ISSUES INCLUDING CLOCK INACCURACY, NAVIGATION-ROUTE RESETS, LOSS OF RADIO-STATION PRESETS, AND TIME-SHIFT MALFUNCTION (LINK). ALSO INVOLVED ARE SOME 2012 MODEL YEAR CADILLAC SRX VEHICLES THAT WERE BUILT FOR JAPAN AND KOREA ONLY. IN GENERAL THESE CONDITIONS ARE NOT EVIDENT WITH NEW RADIOS, ALTHOUGH THEY DEVELOP OVER TIME WITH NORMAL RADIO USAGE. DEALERS ARE TO INSPECT THE RADIO SOFTWARE VERSION AND, IF NECESSARY, REPROGRAM THE RADIO-CONTROL MODULE AND, IF NECESSARY, RECALIBRATE THE AUDIO SYSTEM.
Associated Products (11)Associated Documents - June 10, 2015•Document ID: 10113685Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; VEHICLE SPEED CONTROL:CRUISE CONTROL
- Mfr Comm. #:
- PI1484A
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis preliminary informational bulletin provides repair information to correct a customer concern of DEF fluid quality poor message on and/or cruise control interrupt at low speeds. Technicians also may find DTC(s) P0128, P0133, P20EE, P22FA, P2463 set or in history.
Associated Products (2)Associated Documents - June 9, 2015•Document ID: 10115032Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE
- Mfr Comm. #:
- PIP5107B
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication advises the technician that the General Motors Product Quality Center Parts Restriction has ended on the 2014 Chevrolet Cruze equipped with the 2.0L Diesel engine Regular Production Option Code (LUZ) Engine Control Module Part number 12646983. Dealer can now ordered through the regular Customer Care and Aftersales parts process.
Associated Products (1)Associated Documents - June 9, 2015•Document ID: 10115027Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- PIT5411C
- Date Added:
- August 15, 2017
- Manufacturer:
- BUICK
SummaryThis Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
Associated Products (55)2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express2015 Chevrolet Malibu2015 Chevrolet Silverado+ 35 moreAssociated Documents - June 9, 2015•Document ID: 10089955Service Bulletin/Repair InstructionsPOWER TRAIN:MANUAL TRANSMISSION; PARKING BRAKE
- Mfr Comm. #:
- 14748
- Date Added:
- January 31, 2017
- Manufacturer:
- CHEVROLET
Summary"14748 - SPECIAL COVERAGE. GM HAS RECEIVED A SMALL NUMBER OF REPORTS REGARDING 2011-2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (RPO MZ0, MF3 OR MR5) EXPERIENCING UNINTENDED MOVEMENT AFTER BEING PARKED ON AN INCLINED SURFACE. THE AFFECTED VEHICLES ARE EQUIPPED WITH A SELF-ADJUST PARK-BRAKE SYSTEM. THE SELF-ADJUSTING PARK-BRAKE SYSTEM ON THESE VEHICLES MEETS ALL RELEVANT REGULATORY STANDARDS FOR PARK-BRAKE PERFORMANCE. BUT IF A DRIVER PARKS A VEHICLE WITH THESE FEATURES ON A SLOPE AND EXITS THE VEHICLE WITHOUT (I) FIRMLY ENGAGING THE PARK BRAKE IN ACCORDANCE WITH THE OWNERS MANUAL INSTRUCTIONS AND (II) ENGAGING THE TRANSMISSION IN GEAR, THE VEHICLE COULD ROLL AWAY AND CAUSE A CRASH. TO HELP ENSURE THAT THE CONDITION DESCRIBED ABOVE DOES NOT OCCUR, GM IS SENDING LETTERS TO ALL INVOLVED CUSTOMERS TO REMIND THEM OF THE CORRECT PROCEDURE FOR PARKING THEIR VEHICLE, AS SPECIFIED IN THE VEHICLES OWNER MANUAL. "
Associated Products (2)Associated Documents - June 8, 2015•Document ID: 10115026Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PIT5384A
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
Associated Products (663)2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 643 moreAssociated Documents - June 4, 2015•Document ID: 10113674Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- PI1485
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis preliminary informational bulletin provides repair information for a customer concern of DEF Fluid Quality Poor message on and/or a Malfunction Indicator Lamp (MIL) on and technicians may find P0133, P20EE, P22FA set.
Associated Products (1)Associated Documents - June 4, 2015•Document ID: 10113673Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL:CRUISE CONTROL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- PI1484
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis preliminary informational bulletin provides repair information for a customer concern of DEF Fluid Quality Poor message on and/or cruise control interrupt at low speeds and technicians may find P0128, P0133, P20EE, P22FA, P2463 set.
Associated Products (1)Associated Documents - June 4, 2015•Document ID: 10113672Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- PI1398A
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis preliminary informational bulletin provides information regarding a customer concern of radio turning on and off with possible intermittent Malfunction Indicator Lamp (MIL) lights, and DTC C0800, B1325 and/or B1517 set.
Associated Products (5)Associated Documents - June 4, 2015•Document ID: 10089943Service Bulletin/Repair InstructionsSTEERING:ELECTRIC POWER ASSIST SYSTEM
- Mfr Comm. #:
- 14232A
- Date Added:
- January 31, 2017
- Manufacturer:
- CHEVROLET
Summary14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEHICLES, EQUIPPED WITH ELECTRONIC POWER STEERING (NJ0/NJ1), MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT. DEALERS ARE TO 1) REPLACE THE STEERING GEAR ON 2010-2012 MODEL YEAR VEHICLES; OR 2) REPROGRAM THE POWER STEERING CONTROL MODULE ON 2013-2014 MODEL YEAR VEHICLES.
Associated Products (22)2014 Buick Verano2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Malibu2014 Chevrolet Volt2014 GMC Terrain2013 Buick Verano2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Malibu2013 Chevrolet Volt2013 GMC Terrain2012 Buick Verano2012 Chevrolet Cruze2012 Chevrolet Equinox2012 Chevrolet Volt2012 GMC Terrain2011 Chevrolet Cruze2011 Chevrolet Equinox2011 Chevrolet Volt+ 2 moreAssociated Documents - June 3, 2015•Document ID: 10115014Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- PIT5236D
- Date Added:
- August 15, 2017
- Manufacturer:
- CADILLAC
SummaryThis Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
Associated Products (169)2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 149 moreAssociated Documents - June 3, 2015•Document ID: 10089944Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- Mfr Comm. #:
- 14311A
- Date Added:
- January 31, 2017
- Manufacturer:
- CHEVROLET
Summary"14311A - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). ON CERTAIN 20112015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; BATTERY SAVER ACTIVE AND SERVICE STEERING MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. "
Associated Products (5)Associated Documents - June 2, 2015•Document ID: 10115011Service Bulletin/Repair InstructionsBACK OVER PREVENTION: CAMERA SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- PIC5611D
- Date Added:
- August 15, 2017
- Manufacturer:
- BUICK
SummaryThis Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
Associated Products (34)2015 Buick Encore2015 Buick Verano2015 Chevrolet Camaro2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Malibu2015 Chevrolet Volt2015 GMC Terrain2014 Buick Encore2014 Buick Verano2014 Chevrolet Camaro2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Malibu2014 Chevrolet Volt2014 GMC Terrain2013 Buick Encore2013 Buick Regal2013 Buick Verano2013 Chevrolet Camaro+ 14 moreAssociated Documents - June 2, 2015•Document ID: 10113669Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- 09-00-89-002K
- Date Added:
- August 15, 2017
- Manufacturer:
- BUICK
SummaryThis informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
Associated Products (210)2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 190 moreAssociated Documents - June 1, 2015•Document ID: 10057574Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- Mfr Comm. #:
- 14311
- Date Added:
- June 10, 2015
- Manufacturer:
- CHEVROLET
SummaryGENERAL MOTORS: 2011-2015 CHEVROLET CRUZE: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. SPECIAL COVERAGE REGARDING CERTAIN MODELS EXPERIENCING NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE INCORRECT CRIMP AT THE BATTERY NEGATIVE TERMINAL. *LJ UPDATED 11/6/15. *PE UPDATED 11/12/15. *PE
Associated Products (5)Associated Documents - June 1, 2015•Document ID: 10057078Service Bulletin/Repair InstructionsSTEERING:HYDRAULIC POWER ASSIST SYSTEM
- Mfr Comm. #:
- SC-14232
- Date Added:
- April 11, 2015
- Manufacturer:
- CHEVROLET
SummaryGEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED FRICTION AND TURNING WOULD BE AN INCREASED EFFORT. MODEL 2011-2014 CRUZE, VOLT, 2010-14 EQUINOX, TERRAIN, 2012-14 VERANO, 2013-14 MALIBU. *PE UPDATED 11/6/15. *PE
Associated Products (23)2014 Buick Verano2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Malibu2014 Chevrolet Volt2014 GMC Terrain2013 Buick Verano2013 Chevrolet Cruze2013 Chevrolet Equinox2013 Chevrolet Malibu2013 Chevrolet Volt2013 GMC Terrain2012 Buick Verano2012 Chevrolet Cruze2012 Chevrolet Equinox2012 Chevrolet Volt2012 GMC Terrain2011 Chevrolet Cruze2011 Chevrolet Equinox2011 Chevrolet Volt+ 3 moreAssociated Documents - June 1, 2015•Document ID: 10056598Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- PB-13322
- Date Added:
- January 13, 2015
- Manufacturer:
- GMC
SummaryGENERAL MOTORS: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES MAY EXPERIENCE A LOSS OF RADIO STATION PRESETS, TIME SHIFT MALFUNCTION (LINK), CLOCK INACCURACY, NAVIGATION ROUTE RESETS, WILL NEED REPROGRAMMING RADIO CONTROL MODULE AND/OR RECALIBRATING AUDIO SYSTEM, IF NECESSARY. *PE UPDATED 6/16/15. UPDATED 10/30/15. *PE
Associated Products (10)Associated Documents - May 29, 2015•Document ID: 10114585Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- PIC5322D
- Date Added:
- August 15, 2017
- Manufacturer:
- CHEVROLET
SummaryThis Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. This is normal operation of the heated seat during a remote vehicle start event. The electronic climate control module is not in a complete wake up state during a remote vehicle start mode and will not enable the light emitting diode. After a cold soak below 32 degrees Fahrenheit the seat will not get hot in the 10 minutes or less of the remote vehicle start mode. This is due to the fact that the heat element is not in direct contract with the seat surface while the seat is unoccupied and the foam below the heater is full cold insulating air which takes time to heat up. Technician is to communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
Associated Products (49)2015 Buick LaCrosse2015 Buick Regal2015 Cadillac SRX2015 Chevrolet Camaro2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Volt2015 GMC Terrain2014 Buick LaCrosse2014 Buick Regal2014 Cadillac SRX2014 Chevrolet Camaro2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Impala2014 Chevrolet Malibu2014 Chevrolet Volt2014 GMC Terrain+ 29 moreAssociated Documents - May 29, 2015•Document ID: 10113664Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 02-07-30-052J
- Date Added:
- August 15, 2017
- Manufacturer:
- GMC
SummaryThis informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow®.
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