Chevrolet Cruze Service Bulletins

3,115 manufacturer communications on file.

• July 6, 2015•Document ID: 10137940

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL; EQUIPMENT

  Mfr Comm. #:

  PI1484B

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides repair information to correct a customer concern of DEF Fluid Quality Poor message on and/or cruise control interrupt at low speeds, DTCs P0128, P0133, P2002, P20EE, P22FA, P2463 set.

  Associated Products (1)

  2014 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10137940-0001.pdf↗
• July 1, 2015•Document ID: 10058755

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PB-15086

  Date Added:

  November 13, 2015

  Manufacturer:

  GMC

  Summary

  GENERAL MOTORS: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS AND VEHICLES, THE ONSTAR SYSTEM IS INOPERATIVE DUE TO EMBEDDED PHONE FLASH MEMORY CHIP AND VEHICLE COMMUNICATION INTERFACE MODULE (VCIM) NEEDS REPLACING. MODEL 2015. *PE

  Associated Products (36)

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  Associated Documents

  • DownloadMC-10058755-0001.pdf↗
• July 1, 2015•Document ID: 10058746

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  SC-14773

  Date Added:

  November 12, 2015

  Manufacturer:

  CHEVROLET

  Summary

  CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. AN IRREGULAR OR LOOSE FEELING TO AUTOMATIC TRANSMISSION GEAR SELECTOR LEVER IS DUE TO MISSING SHIFT CABLE GROMMET AT TRANSMISSION END BEING IN CONTACT WITH ENGINE COOLANT DUE TO THERMOSTAT HOUSING LEAKING. MODEL 2011-12 CRUZE. *PE

  Associated Products (2)

  2012 Chevrolet Cruze2011 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10058746-0001.pdf↗
• June 29, 2015•Document ID: 10115076

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5650B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

  Associated Products (170)

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  Associated Documents

  • DownloadMC-10115076-0001.pdf↗
• June 27, 2015•Document ID: 10067351

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  14305

  Date Added:

  May 23, 2016

  Manufacturer:

  CHEVROLET

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Chevrolet Cruze2013 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10067351-0001.pdf↗
• June 26, 2015•Document ID: 10113718

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PI0780A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin provides repair information to correct a customer concern of slip or no reverse or 3rd gear, no forward, MIL illuminated, DTC P0776 set.

  Associated Products (15)

  2011 Buick LaCrosse2011 Buick Regal2011 Chevrolet Cruze2011 Chevrolet Equinox2011 Chevrolet Malibu2011 GMC Terrain2010 Buick LaCrosse2010 Chevrolet Equinox2010 Chevrolet Malibu2010 GMC Terrain2010 Pontiac G62009 Chevrolet Malibu2009 Pontiac G62009 Saturn Aura2008 Chevrolet Malibu
  Associated Documents

  • DownloadMC-10113718-0001.pdf↗
• June 26, 2015•Document ID: 10113717

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PI0233E

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This preliminary informational bulletin adds the 2015-2016 model years to repair information to correct a customer concern of inaccurate or slow response of outside air temperature display.

  Associated Products (41)

  2016 Buick Encore2016 Chevrolet Cruze2016 Chevrolet Equinox2016 Chevrolet Malibu2016 GMC Terrain2015 Buick Encore2015 Chevrolet Camaro2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Malibu2015 GMC Terrain2014 Buick Encore2014 Chevrolet Camaro2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Malibu2014 GMC Terrain2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal+ 21 more
  Associated Documents

  • DownloadMC-10113717-0001.pdf↗
• June 24, 2015•Document ID: 10113711

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  PI0867B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides diagnostic tips and repair information to correct a customer concern for intermittent engine no crank, intermittent exhaust Camshaft Position (CMP) sensor signal.

  Associated Products (27)

  2016 Cadillac ELR2016 Chevrolet Cruze2016 Chevrolet Sonic2015 Buick Encore2015 Cadillac ELR2015 Chevrolet Cruze2015 Chevrolet Sonic2015 Chevrolet Trax2015 Chevrolet Volt2014 Buick Encore2014 Chevrolet Cruze2014 Chevrolet Sonic2014 Chevrolet Trax2014 Chevrolet Volt2013 Buick Encore2013 Chevrolet Cruze2013 Chevrolet Sonic2013 Chevrolet Trax2013 Chevrolet Volt2012 Chevrolet Cruze+ 7 more
  Associated Documents

  • DownloadMC-10113711-0001.pdf↗
• June 24, 2015•Document ID: 10089956

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  14748A

  Date Added:

  January 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  "14748A - SPECIAL COVERAGE (REVISED POPULATION). GM HAS RECEIVED A SMALL NUMBER OF REPORTS REGARDING 2010 (NON NORTH AMERICAN), 2011 AND 2012 MODEL YEAR CHEVROLET CRUZE VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (RPO MZ0, MF3 OR MR5) EXPERIENCING UNINTENDED MOVEMENT AFTER BEING PARKED ON AN INCLINED SURFACE. THE AFFECTED VEHICLES ARE EQUIPPED WITH A SELF-ADJUST PARK-BRAKE SYSTEM. THE SELF-ADJUSTING PARK-BRAKE SYSTEM ON THESE VEHICLES MEETS ALL RELEVANT REGULATORY STANDARDS FOR PARK-BRAKE PERFORMANCE. BUT IF A DRIVER PARKS A VEHICLE WITH THESE FEATURES ON A SLOPE AND EXITS THE VEHICLE WITHOUT (I) FIRMLY ENGAGING THE PARK BRAKE IN ACCORDANCE WITH THE OWNER’S MANUAL INSTRUCTIONS AND (II) ENGAGING THE TRANSMISSION IN GEAR, THE VEHICLE COULD ROLL AWAY AND CAUSE A CRASH. TO HELP ENSURE THAT THE CONDITION DESCRIBED ABOVE DOES NOT OCCUR, GM IS SENDING LETTERS TO ALL INVOLVED CUSTOMERS TO REMIND THEM OF THE CORRECT PROCEDURE FOR PARKING THEIR VEHICLE, AS SPECIFIED IN THE VEHICLE’S OWNER MANUAL."

  Associated Products (3)

  2012 Chevrolet Cruze2011 Chevrolet Cruze2010 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10089956-0001.pdf↗
• June 23, 2015•Document ID: 10113705

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  15-06-03-002

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.

  Associated Products (107)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 87 more
  Associated Documents

  • DownloadMC-10113705-0001.pdf↗
• June 23, 2015•Document ID: 10113703

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-06-04-019E

  Date Added:

  August 15, 2017

  Manufacturer:

  PONTIAC

  Summary

  This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

  Associated Products (462)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 442 more
  Associated Documents

  • DownloadMC-10113703-0001.pdf↗
• June 22, 2015•Document ID: 10115067

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6107

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

  Associated Products (703)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 683 more
  Associated Documents

  • DownloadMC-10115067-0001.pdf↗
• June 22, 2015•Document ID: 10113701

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  02-00-89-002O

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).

  Associated Products (498)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 478 more
  Associated Documents

  • DownloadMC-10113701-0001.pdf↗
• June 17, 2015•Document ID: 10115053

  Service Bulletin/Repair Instructions
  SUSPENSION; TIRES

  Mfr Comm. #:

  PIT5214A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

  Associated Products (220)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 200 more
  Associated Documents

  • DownloadMC-10115053-0001.pdf↗
• June 15, 2015•Document ID: 10115048

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC6106

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have the radio display that will go blank and come back on after a few seconds then display may show the splash screen or come back on to the last screen that was displayed. Infrequent resets can occur in a high load condition such as long routes, driving against a route or rerouting, Bluetooth streaming, and start up when Bluetooth or USB is syncing is considered a normal operating condition. Replacing the radio for these infrequent instances will not repair these concerns. If published Service Information diagnostics do not lead to a diagnosis and the concern is happening on more than just the very rare occasions, retrieve the radio end model part number using Global Diagnostic System 2 or from the radio and contact the General Motors Technical Assistance Center for further diagnostic assistance.

  Associated Products (17)

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  Associated Documents

  • DownloadMC-10115048-0001.pdf↗
• June 15, 2015•Document ID: 10115047

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  PIP5266E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the General Motors Product Quality Center parts restriction has ended on the Exhaust Gas Temperature Sensors part numbers 55598259, 55581035, and 55581034. Dealer can now order the parts through the regular Customer Care and Aftersales parts process.

  Associated Products (2)

  2015 Chevrolet Cruze2014 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10115047-0001.pdf↗
• June 15, 2015•Document ID: 10113691

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PI0928E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides repair information for a customer concern of a bump, surge or engine vibration while stopped at idle with the transmission in Drive and their foot on the brake.

  Associated Products (9)

  2014 Buick Encore2014 Chevrolet Cruze2014 Chevrolet Sonic2013 Buick Encore2013 Chevrolet Cruze2013 Chevrolet Sonic2013 Chevrolet Trax2012 Chevrolet Cruze2012 Chevrolet Sonic
  Associated Documents

  • DownloadMC-10113691-0001.pdf↗
• June 15, 2015•Document ID: 10089945

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

  Mfr Comm. #:

  14311B

  Date Added:

  January 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  "14311B - SPECIAL COVERAGE (REVISED WARRANTY INFORMATION). ON CERTAIN 2011–2015 MODEL YEAR CHEVROLET CRUZE VEHICLES, THE NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE AN INSUFFICIENT CRIMP AT THE BATTERY NEGATIVE TERMINAL. OVER TIME, THE INTERNAL RESISTANCE INCREASES AND VEHICLE ELECTRICAL SYSTEMS DO NOT RECEIVE ADEQUATE POWER. WITH THIS CONDITION, THE FOLLOWING EFFECTS ARE POSSIBLE: THE RADIO/HVAC DISPLAY MAY TURN OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; “BATTERY SAVER ACTIVE” AND “SERVICE STEERING” MAY DISPLAY IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING MAY FLICKER. POWER STEERING ASSIST MAY ALSO BE LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED. DEALERS WILL REPLACE THE BATTERY NEGATIVE CABLE, WHICH WILL NOW REQUIRE A BOLT TO FASTEN THE SMALL REGULATED VOLTAGE CABLE. "

  Associated Products (5)

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  Associated Documents

  • DownloadMC-10089945-0001.pdf↗
• June 12, 2015•Document ID: 10115037

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC6105

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the clock time will change unwanted and become inaccurate. Technician should not replace any parts, General Motors is currently evaluating the concern.

  Associated Products (17)

  2015 Buick Encore2015 Buick Verano2015 Chevrolet Camaro2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Malibu2015 Chevrolet Volt2015 GMC Terrain2014 Buick Encore2014 Buick Verano2014 Chevrolet Camaro2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Malibu2014 Chevrolet Orlando2014 Chevrolet Volt2014 GMC Terrain
  Associated Documents

  • DownloadMC-10115037-0001.pdf↗
• June 12, 2015•Document ID: 10113688

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  99-00-89-019M

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.

  Associated Products (404)

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  Associated Documents

  • DownloadMC-10113688-0001.pdf↗