Chevrolet Cruze Service Bulletins

3,115 manufacturer communications on file.

• April 27, 2015•Document ID: 10114489

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC6057A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about the vehicle navigation location being off by 20-50 Meters. This is a temporary concern may be caused by the radio not receiving a valid GPS signal when the vehicle is first started. Once the radio obtains an accurate GPS location, the vehicle location on the navigation display should be correct at the next ignition cycle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (8)

  2015 Buick Encore2015 Buick Verano2015 Chevrolet Camaro2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Malibu2015 Chevrolet Volt2015 GMC Terrain
  Associated Documents

  • DownloadMC-10114489-0001.pdf↗
• April 27, 2015•Document ID: 10114488

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC6087

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about Apple devices is inoperative or freezing when using the device via USB cable after an IOS8.x.x update. Technician will need to delete the radio from the phone and the phone from the radio. Also close out all apps on the device if it is an iPhone.

  Associated Products (32)

  2015 Buick Encore2015 Buick Verano2015 Chevrolet Camaro2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Malibu2015 Chevrolet Volt2015 GMC Terrain2014 Buick Encore2014 Buick Verano2014 Chevrolet Camaro2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Malibu2014 Chevrolet Volt2014 GMC Terrain2013 Buick Encore2013 Buick LaCrosse2013 Buick Regal2013 Buick Verano+ 12 more
  Associated Documents

  • DownloadMC-10114488-0001.pdf↗
• April 27, 2015•Document ID: 10113615

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  11-08-49-001O

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.

  Associated Products (105)

  2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado+ 85 more
  Associated Documents

  • DownloadMC-10113615-0001.pdf↗
• April 27, 2015•Document ID: 10113614

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  02-08-42-001H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

  Associated Products (664)

  2016 Buick Enclave2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Equinox+ 644 more
  Associated Documents

  • DownloadMC-10113614-0001.pdf↗
• April 27, 2015•Document ID: 10113613

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  15-00-89-004

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

  Associated Products (404)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 384 more
  Associated Documents

  • DownloadMC-10113613-0001.pdf↗
• April 24, 2015•Document ID: 10114487

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  PIP5132B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the General Motors Product Quality Center parts restriction has ended on the 2014 Chevrolet Cruze 2.0L Diesel engine Regular Production Option Code (LUZ) Oxidation Converter Particulate Filter part number 12659575. Dealer can now ordered through the regular Customer Care and Aftersales parts process.

  Associated Products (1)

  2014 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10114487-0001.pdf↗
• April 24, 2015•Document ID: 10114486

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  PIP5128A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the General Motors Product Quality Center parts restriction has ended on the 2014 Chevrolet Cruze 2.0L Diesel engine Regular Production Option Code (LUZ) Catalytic Converter part number 22867460. Dealer can now ordered through the regular Customer Care and Aftersales parts process.

  Associated Products (1)

  2014 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10114486-0001.pdf↗
• April 22, 2015•Document ID: 10113607

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  15-06-01-001

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides inspection and repair information to correct a customer concern of an oil leak at the rear of engine.

  Associated Products (2)

  2015 Chevrolet Cruze2015 Chevrolet Sonic
  Associated Documents

  • DownloadMC-10113607-0001.pdf↗
• April 20, 2015•Document ID: 10114474

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5399

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

  Associated Products (739)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 719 more
  Associated Documents

  • DownloadMC-10114474-0001.pdf↗
• April 17, 2015•Document ID: 10114471

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  PIP5266C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors Part numbers 55598259, 55581035 and 55581034 will be placed on a parts restriction through the General Motors Product Quality Center. The dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (2)

  2015 Chevrolet Cruze2014 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10114471-0001.pdf↗
• April 17, 2015•Document ID: 10114470

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC4310L

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (698)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 678 more
  Associated Documents

  • DownloadMC-10114470-0001.pdf↗
• April 16, 2015•Document ID: 10114469

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5266B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Exhaust Gas Temperature Sensors Part numbers 55598259, 55581035 and 55581034 will be placed on a parts restriction through the General Motors Product Quality Center. The dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (2)

  2015 Chevrolet Cruze2014 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10114469-0001.pdf↗
• April 15, 2015•Document ID: 10113594

  Service Bulletin/Repair Instructions
  POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)

  Mfr Comm. #:

  PI0421D

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides repair information to correct a customer concern of a fluid leak from under the front of the vehicle, the clutch pedal is hard to push, returns slow, does not return all the way to the top or does not return at all.

  Associated Products (9)

  2015 Chevrolet Cruze2015 Chevrolet Sonic2014 Chevrolet Cruze2014 Chevrolet Sonic2013 Chevrolet Cruze2013 Chevrolet Sonic2012 Chevrolet Cruze2012 Chevrolet Sonic2011 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10113594-0001.pdf↗
• April 15, 2015•Document ID: 10090059

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  14801A

  Date Added:

  February 1, 2017

  Manufacturer:

  CHEVROLET

  Summary

  14801A - EMISSION RECALL (REVISED SERVICE PROCEDURE). GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL OF 2011-2013 CHEVROLET CRUZE VEHICLES EQUIPPED WITH A 1.4L ENGINE (RPO LUJ OR LUV) AND AN AUTOMATIC TRANSMISSION. GENERAL MOTORS AND US ENVIRONMENTAL PROTECTION AGENCY EMISSIONS TESTING FOUND VEHICLES THAT DID NOT COMPLY WITH THE CARBON MONOXIDE EMISSIONS STANDARD ON THE US06 EMISSIONS TEST. THIS TEST MEASURES TAILPIPE EMISSIONS DURING HIGH SPEED/HIGH LOAD CONDITIONS. DEALERS ARE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) TO REVISE THE FUEL ENRICHMENT STRATEGY AS REQUIRED.

  Associated Products (3)

  2013 Chevrolet Cruze2012 Chevrolet Cruze2011 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10090059-0001.pdf↗
• April 13, 2015•Document ID: 10114459

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5282

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.

  Associated Products (226)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 206 more
  Associated Documents

  • DownloadMC-10114459-0001.pdf↗
• April 13, 2015•Document ID: 10090058

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  14801

  Date Added:

  February 1, 2017

  Manufacturer:

  CHEVROLET

  Summary

  14801 - EMISSION RECALL. GENERAL MOTORS HAS DECIDED TO CONDUCT A VOLUNTARY EMISSION RECALL OF 2011-2013 CHEVROLET CRUZE VEHICLES EQUIPPED WITH A 1.4L ENGINE (RPO LUJ OR LUV) AND AN AUTOMATIC TRANSMISSION. GENERAL MOTORS AND US ENVIRONMENTAL PROTECTION AGENCY EMISSIONS TESTING FOUND VEHICLES THAT DID NOT COMPLY WITH THE CARBON MONOXIDE EMISSIONS STANDARD ON THE US06 EMISSIONS TEST. THIS TEST MEASURES TAILPIPE EMISSIONS DURING HIGH SPEED/HIGH LOAD CONDITIONS. DEALERS ARE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) TO REVISE THE FUEL ENRICHMENT STRATEGY AS REQUIRED.

  Associated Products (3)

  2013 Chevrolet Cruze2012 Chevrolet Cruze2011 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10090058-0001.pdf↗
• April 9, 2015•Document ID: 10113586

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PI0935E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of odor from HVAC system with temperature control set on high heat and engine at operating temperature.

  Associated Products (5)

  2014 Chevrolet Malibu2013 Chevrolet Cruze2013 Chevrolet Malibu2012 Chevrolet Cruze2011 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10113586-0001.pdf↗
• April 9, 2015•Document ID: 10090043

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  14395A

  Date Added:

  February 1, 2017

  Manufacturer:

  CHEVROLET

  Summary

  14395A - CUSTOMER SATISFACTION PROGRAM (REVISED LABOR TIME). ON SOME 2015 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, AND VERANO; CADILLAC ATS, CTS, ELR, ESCALADE, SRX AND XTS; CHEVROLET COLORADO, CORVETTE, CRUZE, EQUINOX, IMPALA, MALIBU, SILVERADO, SONIC, SPARK, SS, SUBURBAN, TAHOE, TRAX, AND VOLT; AND GMC CANYON, SIERRA, TERRAIN, AND YUKON VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR® MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. THIS CONDITION CAN OCCUR EVEN IF THE ONSTAR® SYSTEM IS NOT ACTIVE. DEALERS ARE TO REPLACE THE ONSTAR® MODULE. IF THE CUSTOMER DOES NOT HAVE AN ACTIVE ONSTAR® SUBSCRIPTION, THE ONSTAR® MODULE IS TO BE DEACTIVATED AFTER REPLACEMENT.

  Associated Products (26)

  2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Silverado2015 Chevrolet Sonic2015 Chevrolet Spark2015 Chevrolet Suburban+ 6 more
  Associated Documents

  • DownloadMC-10090043-0001.pdf↗
• April 6, 2015•Document ID: 10114451

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5411B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (57)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Express2015 Chevrolet Impala2015 Chevrolet Malibu+ 37 more
  Associated Documents

  • DownloadMC-10114451-0001.pdf↗
• April 1, 2015•Document ID: 10058748

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  RB-14801

  Date Added:

  November 12, 2015

  Manufacturer:

  CHEVROLET

  Summary

  CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES FAIL TO COMPLY WITH EMISSION STANDARDS OF CARBON MONOXIDE US06 EMISSION TEST AND ENGINE CONTROL MODULE NEEDS TO BE REPROGRAMMED. MODEL 2011-13 CRUZE. *PE UPDATED 11/18/15. *PE

  Associated Products (3)

  2013 Chevrolet Cruze2012 Chevrolet Cruze2011 Chevrolet Cruze
  Associated Documents

  • DownloadMC-10058748-0001.pdf↗