Cadillac Escalade Service Bulletins (2020)

756 manufacturer communications on file.

• January 16, 2024•Document ID: 10249590

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  18-NA-099

  Date Added:

  February 2, 2024

  Manufacturer:

  CADILLAC

  Summary

  This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

  Associated Products (979)

  2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Express2024 Chevrolet Malibu+ 959 more
  Associated Documents

  • DownloadMC-10249590-0001.pdf↗
• January 12, 2024•Document ID: 10249980

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5601B

  Date Added:

  February 12, 2024

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

  Associated Products (838)

  2022 Buick Enclave2022 Buick Encore2022 Buick Envision2022 Cadillac CT42022 Cadillac CT52022 Cadillac Escalade2022 Cadillac XT42022 Cadillac XT52022 Cadillac XT62022 Chevrolet Blazer2022 Chevrolet Bolt EV2022 Chevrolet Camaro2022 Chevrolet Colorado2022 Chevrolet Equinox2022 Chevrolet Express2022 Chevrolet Malibu2022 Chevrolet Silverado2022 Chevrolet Suburban2022 Chevrolet Tahoe2022 Chevrolet Trailblazer+ 818 more
  Associated Documents

  • DownloadMC-10249980-0001.pdf↗
• January 12, 2024•Document ID: 10249579

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PI1394B

  Date Added:

  February 2, 2024

  Manufacturer:

  CADILLAC

  Summary

  This PI bulletin advises the technician on the proper way to install the pistons in an engine.

  Associated Products (1144)

  2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Express2024 Chevrolet Malibu2024 Chevrolet Silverado2024 Chevrolet Suburban+ 1124 more
  Associated Documents

  • DownloadMC-10249579-0001.pdf↗
• January 12, 2024•Document ID: 10249011

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  02-08-42-001J

  Date Added:

  January 19, 2024

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

  Associated Products (1112)

  2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Malibu2024 Chevrolet Silverado+ 1092 more
  Associated Documents

  • DownloadMC-10249011-0001.pdf↗
• January 8, 2024•Document ID: 10249535

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PI0592I

  Date Added:

  February 2, 2024

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

  Associated Products (802)

  2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Express2024 Chevrolet Malibu+ 782 more
  Associated Documents

  • DownloadMC-10249535-0001.pdf↗
• January 3, 2024•Document ID: 10249008

  Service Bulletin/Repair Instructions
  POWER TRAIN; STEERING; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  23-NA-185

  Date Added:

  January 19, 2024

  Manufacturer:

  GMC

  Summary

  This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.

  Associated Products (40)

  2024 Chevrolet Colorado2024 Chevrolet Silverado2024 GMC Canyon2024 GMC Sierra2023 Cadillac Escalade2023 Cadillac Escalade ESV2023 Chevrolet Colorado2023 Chevrolet Silverado2023 Chevrolet Suburban2023 Chevrolet Tahoe2023 GMC Canyon2023 GMC Sierra2023 GMC Yukon2023 GMC Yukon XL2022 Cadillac Escalade2022 Cadillac Escalade ESV2022 Chevrolet Silverado2022 Chevrolet Suburban2022 Chevrolet Tahoe2022 GMC Sierra+ 20 more
  Associated Documents

  • DownloadMC-10249008-0001.pdf↗
• December 22, 2023•Document ID: 10248705

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  19-NA-218

  Date Added:

  January 13, 2024

  Manufacturer:

  CADILLAC

  Summary

  This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.

  Associated Products (51)

  2023 Cadillac Escalade2023 Cadillac Escalade ESV2023 Chevrolet Camaro2023 Chevrolet Corvette2023 Chevrolet Silverado2023 Chevrolet Suburban2023 Chevrolet Tahoe2023 GMC Sierra2023 GMC Yukon2023 GMC Yukon XL2022 Cadillac Escalade2022 Cadillac Escalade ESV2022 Chevrolet Camaro2022 Chevrolet Corvette2022 Chevrolet Silverado2022 Chevrolet Suburban2022 Chevrolet Tahoe2022 GMC Sierra2022 GMC Yukon2022 GMC Yukon XL+ 31 more
  Associated Documents

  • DownloadMC-10248705-0001.pdf↗
• December 18, 2023•Document ID: 10248721

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  23-NA-224

  Date Added:

  January 13, 2024

  Manufacturer:

  CADILLAC

  Summary

  This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.

  Associated Products (164)

  2023 Cadillac Escalade2023 Cadillac Escalade ESV2022 Cadillac Escalade2022 Cadillac Escalade ESV2021 Cadillac Escalade2021 Cadillac Escalade ESV2020 Cadillac Escalade2020 Cadillac Escalade ESV2019 Cadillac ATS2019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac Escalade ESV2018 Cadillac ATS2018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV+ 144 more
  Associated Documents

  • DownloadMC-10248721-0001.pdf↗
• December 18, 2023•Document ID: 10249295

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIT5074P

  Date Added:

  January 29, 2024

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

  Associated Products (652)

  2022 Buick Enclave2022 Buick Encore2022 Buick Envision2022 Cadillac CT42022 Cadillac CT52022 Cadillac Escalade2022 Cadillac XT42022 Cadillac XT52022 Cadillac XT62022 Chevrolet Blazer2022 Chevrolet Bolt EV2022 Chevrolet Camaro2022 Chevrolet Colorado2022 Chevrolet Equinox2022 Chevrolet Express2022 Chevrolet Malibu2022 Chevrolet Silverado2022 Chevrolet Suburban2022 Chevrolet Tahoe2022 Chevrolet Trailblazer+ 632 more
  Associated Documents

  • DownloadMC-10249295-0001.pdf↗
• December 15, 2023•Document ID: 10249294

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

  Mfr Comm. #:

  PIT5962A

  Date Added:

  January 29, 2024

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

  Associated Products (648)

  2025 Chevrolet Silverado2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Express+ 628 more
  Associated Documents

  • DownloadMC-10249294-0001.pdf↗
• December 12, 2023•Document ID: 10247552

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  23-NA-219

  Date Added:

  December 21, 2023

  Manufacturer:

  CADILLAC

  Summary

  This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

  Associated Products (980)

  2024 BrightDrop Zevo2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Malibu+ 960 more
  Associated Documents

  • DownloadMC-10247552-0001.pdf↗
• December 8, 2023•Document ID: 10247192

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  20-NA-132

  Date Added:

  December 15, 2023

  Manufacturer:

  CADILLAC

  Summary

  This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

  Associated Products (614)

  2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Malibu2024 Chevrolet Silverado+ 594 more
  Associated Documents

  • DownloadMC-10247192-0001.pdf↗
• December 5, 2023•Document ID: 10249269

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; LANE DEPARTURE

  Mfr Comm. #:

  PIC6123G

  Date Added:

  January 29, 2024

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

  Associated Products (39)

  2020 Cadillac CT62020 Cadillac Escalade2020 Cadillac XT52019 Cadillac ATS2019 Cadillac CT62019 Cadillac CTS2019 Cadillac Escalade2019 Cadillac XT52019 Cadillac XTS2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac XT52018 Cadillac XTS2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac XT5+ 19 more
  Associated Documents

  • DownloadMC-10249269-0001.pdf↗
• November 16, 2023•Document ID: 10245559

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  21-NA-135

  Date Added:

  November 29, 2023

  Manufacturer:

  CADILLAC

  Summary

  This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.

  Associated Products (217)

  2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Malibu2024 Chevrolet Silverado+ 197 more
  Associated Documents

  • DownloadMC-10245559-0001.pdf↗
• November 14, 2023•Document ID: 10247352

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PIT5214F

  Date Added:

  December 18, 2023

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

  Associated Products (436)

  2022 Buick Enclave2022 Buick Encore2022 Buick Envision2022 Cadillac CT42022 Cadillac CT52022 Cadillac Escalade2022 Cadillac XT42022 Cadillac XT52022 Cadillac XT62022 Chevrolet Blazer2022 Chevrolet Bolt EV2022 Chevrolet Camaro2022 Chevrolet Colorado2022 Chevrolet Equinox2022 Chevrolet Express2022 Chevrolet Malibu2022 Chevrolet Silverado2022 Chevrolet Suburban2022 Chevrolet Tahoe2022 Chevrolet Trailblazer+ 416 more
  Associated Documents

  • DownloadMC-10247352-0001.pdf↗
• November 6, 2023•Document ID: 10245395

  Service Bulletin/Repair Instructions
  POWER TRAIN; SUSPENSION; STEERING; ENGINE AND ENGINE COOLING; WHEELS

  Mfr Comm. #:

  03-00-91-001I

  Date Added:

  November 22, 2023

  Manufacturer:

  GMC

  Summary

  This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

  Associated Products (958)

  2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Malibu2024 Chevrolet Silverado+ 938 more
  Associated Documents

  • DownloadMC-10245395-0001.pdf↗
• November 3, 2023•Document ID: 10247344

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  PIP5949

  Date Added:

  December 18, 2023

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates to the dealer, a potential rough running condition following an autostop event that is caused by the incorrect crankshaft position sensor.

  Associated Products (26)

  2023 Cadillac Escalade2023 Chevrolet Silverado2023 Chevrolet Suburban2023 Chevrolet Tahoe2023 GMC Sierra2023 GMC Yukon2022 Cadillac Escalade2022 Chevrolet Silverado2022 Chevrolet Suburban2022 Chevrolet Tahoe2022 GMC Sierra2022 GMC Yukon2021 Cadillac Escalade2021 Chevrolet Silverado2021 Chevrolet Suburban2021 Chevrolet Tahoe2021 GMC Sierra2021 GMC Yukon2020 Cadillac Escalade2020 Chevrolet Silverado+ 6 more
  Associated Documents

  • DownloadMC-10247344-0001.pdf↗
• October 30, 2023•Document ID: 10245250

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  20-NA-159

  Date Added:

  November 15, 2023

  Manufacturer:

  GMC

  Summary

  This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

  Associated Products (500)

  2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Malibu2024 Chevrolet Silverado+ 480 more
  Associated Documents

  • DownloadMC-10245250-0001.pdf↗
• October 27, 2023•Document ID: 10245240

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  19-NA-218

  Date Added:

  November 15, 2023

  Manufacturer:

  CADILLAC

  Summary

  This service bulletin provides a service procedure to correct a condition of a Ticking Noise from the Engine.

  Associated Products (51)

  2023 Cadillac Escalade2023 Cadillac Escalade ESV2023 Chevrolet Camaro2023 Chevrolet Corvette2023 Chevrolet Silverado2023 Chevrolet Suburban2023 Chevrolet Tahoe2023 GMC Sierra2023 GMC Yukon2023 GMC Yukon XL2022 Cadillac Escalade2022 Cadillac Escalade ESV2022 Chevrolet Camaro2022 Chevrolet Corvette2022 Chevrolet Silverado2022 Chevrolet Suburban2022 Chevrolet Tahoe2022 GMC Sierra2022 GMC Yukon2022 GMC Yukon XL+ 31 more
  Associated Documents

  • DownloadMC-10245240-0001.pdf↗
• October 25, 2023•Document ID: 10245248

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  23-NA-189

  Date Added:

  November 15, 2023

  Manufacturer:

  CHEVROLET

  Summary

  This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.

  Associated Products (199)

  2024 BrightDrop Zevo2024 Buick Enclave2024 Buick Encore2024 Buick Encore GX2024 Buick Envision2024 Buick Envista2024 Cadillac CT42024 Cadillac CT52024 Cadillac Escalade2024 Cadillac Lyriq2024 Cadillac XT42024 Cadillac XT52024 Cadillac XT62024 Chevrolet Blazer2024 Chevrolet Bolt EV2024 Chevrolet Camaro2024 Chevrolet Colorado2024 Chevrolet Corvette2024 Chevrolet Equinox2024 Chevrolet Malibu+ 179 more
  Associated Documents

  • DownloadMC-10245248-0001.pdf↗