Cadillac DTS Complaints

527 consumer complaints on file.

#10306230February 5, 2010
VEHICLE SPEED CONTROL
THIS HAPPENED 6 TIMES. MY ENGINE SPEED WOULD NOT DROP AFTER FOOT REMOVED FROM ACCELERATOR. 4 OF THE SIX TIMES WAS ON FREEWAY EXIT RAMP. I VERIFIED THAT THE FLOOR MAT WAS NOT IN ANY WAY INTERFERING AFTER THE FIRSTIME THIS HAPPENED. I CONTACTED MY DEALER 3 TIMES - CENTRAL CADILLAC, AND THEY SAID THEY CHECKED AND FOUND NOTHING WRONG AND THAT IT MUST HAVE BEEN MY FLOOR MAT. I KNOW IT WAS NOT! I DON'T BELIEVE THIS TO BE CRUISE CONTROL RELATED AS IT HAPPENED IN CITY TRAFFIC TWICE. WHEN EXITING THE FREEWAY AFTER BRAKING TO STOP ENGINE WOULD STAY AT 1800 RPM TO 2300 RPM DEPENDENT ON OCCASION. THE SAME RPM RANGE WAS IN CITY ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296111December 16, 2009
VEHICLE SPEED CONTROL
AN EXAMPLE OF THE CRUISE CONTROL CONCERN IS AS FOLLOWS; IF THE CRUISE CONTROL HAS BEEN ENGAGED AT SOME SPEED,LETS SAY 40 MPH AND THEN DISENGAGED AND THE CAR DECELERATES TO SAY ABOUT 30MPH THEN ENGAGE THE CRUISE CONTROL AGAIN INSTEAD OF SMOOTHLY ACCELERATING BACK UP TO THE PREVIOUSLY SET 40 MPH THE CAR ABRUPTLY ACCELERATES AND SOMETIMES DOWNSHIFTS AND THE SPEED CAN GO UP TO 45 OR 50 MPH BEFORE IT SETTLES BACK DOWN TO THE PRESET 40MPH.THIS SEEMS TO BE A VERY RANDOM OCCURRENCE AND CANNOT BE ALWAYS DUPLICATED. THE SPEEDS AT WHICH THIS CAN OCCUR ARE VARIED. THIS UNEXPECTED ACCELERATION CAN BE VERY UPSETTING AND I BELIEVE IN SOME SITUATIONS MAY EVEN PRESENT A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294523December 4, 2009
EXTERIOR LIGHTING
I PURCHASED A USED 2006 CADILLAC DTS IN OCTOBER OF '06. IN THE SPRING OF 2009, THE HEADLIGHTS ON SAID VEHICLE BEGAN TO FLICKER. I THOUGHT IT WAS A BAD HEADLAMP. I TOOK IT TO A MECHANIC AND THEY COULD NOT DUPLICATE THE PROBLEM TO DETERMINE WHY THIS WAS HAPPENING. I'VE BEEN DRIVING THE VEHICLE FOR 8 - 9 MONTHS SINCE THIS PROBLEM STARTED AND NOW ONE HEADLIGHT OR THE OTHER OR SOMETIMES BOTH WILL GO OUT. TOOK IT BACK TO THE MECHANIC AND IT WAS DETERMINED AFTER 4 HOURS OF TESTING THAT THE BALLASTS IN THE HEADLIGHT UNIT ARE BOTH BAD CAUSING THE HEADLIGHTS TO DO THIS. REPAIR COST AT A NON-GM MECHANIC WAS $1700 - $2000. A GM CERTIFIED MECHANIC VERIFIED THE PROBLEM AND REPAIR COST WILL BE $1403.82. THIS IS TO REPLACE THE BALLASTS, HEADLAMPS AND THE LABOR COSTS. I FEEL THIS IS A RIDICULOUS COST FOR REPAIR OF HEADLIGHTS, BUT HAVE ORDERED PARTS AND HOPEFULLY WILL HAVE MY CAR REPAIRED NEXT WEEK. THIS IS VERY UNSAFE, AS I CAN BE DRIVING DOWN THE ROAD AT NIGHT AND HAVE MY HEADLIGHTS JUST SHUT OFF. THE ONLY WAY TO GET THE HEADLIGHTS BACK ON IS TO TURN THEM OFF AND BACK ON, BUT EVEN THEN IT ONLY WORKS FOR A SHORT PERIOD OF TIME BEFORE REPEATING THE SAME PROBLEM. IN RESEARCHING THIS, I HAVE SEEN OTHER INTERNET POSTS FROM CADILLAC OWNERS EXPERIENCING SIMILAR ISSUES WITH THE HEADLIGHTS. I DID COMPLAIN TO GM/CADILLAC AND THEY ARE OFFERING TO COVER 25% OF THE REPAIR COSTS. IN THE INTERIM, I HAVE BEEN PULLED OVER BY POLICE FOR HAVING HEADLIGHTS NOT WORKING AND I HAVE NOT EVEN BEEN AWARE THAT THEY HAD GONE OUT WHILE I'VE BEEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291003November 4, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
REF.ODI NUMBER 10289768 UNEXPLAINED ACCELERATION. UPON FURTHER STUDY I BELIEVE THE PROBLEM ORIGINATED IN THE ELECTRICAL SYSTEM IN THE ENGINE CONTROL MODULE ( ECM). HAS A SOLUTION TO THIS PROBLEM BEEN PRESENTED? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10290847November 3, 2009
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY, ENTERED INTO TRAFFIC, AND THEN CRASHED INTO THE LEFT SIDE OF HER VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES. THE VEHICLE STOPPED WHEN IT CRASHED INTO A WALL. THE DRIVERS FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY, AND THE ON-STAR SYSTEM DID NOT ACTIVATE. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER STATED THERE WAS NO REASON FOR THE AIR BAGS TO DEPLOY, AND THAT THE AIR BAGS WILL ONLY DEPLOY IF THE SENSOR WAS IMPACTED. THEY ADDED THAT THE ON-STAR SYSTEM ACTIVATES ONLY WHEN THE AIR BAGS DEPLOY. SHE RECEIVED INJURIES TO THE LEFT SIDE OF THE BODY AND A DISLOCATED DISC. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE POLICE INFORMATION WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10289769October 25, 2009
ELECTRICAL SYSTEM
WHEN AT IDLE SPEED THE ENGINE SUDDENLY ACCELERATE TO A HIGH SPEED. I WAS SURPRISED AND PLACED THE CAR IN REVERSE. I SHOT BACKWARDS, WHERE AS I SHIFTED TO DRIVE. I HIT A SOLID OBJECT AND THE CAR WAS HEAVILY DAMAGED. I COULD NOT HOLD THE CAR WITH THE BRAKES. I TOTALLY PANICKED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10285388September 23, 2009
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2009 CADILLAC DTS HAS A PROBLEM WITH THE DESIGN OF HEAD RESTRAINTS. *NJ THE CONSUMER AND HIS WIFE WERE UNABLE TO RELAX THEIR SHOULDERS AGAINST THE BACK REST OF THE SEAT, BECAUSE THE HEAD REST WAS POSITIONED AT A 45 DEGREE ANGLE WHICH CAUSED THEIR HEADS TO BECOME CRUNCHED. THE CONSUMER ALSO STATED THE WINDOWS CAN'T BE RAISED OR LOWERED MIDWAY WITHOUT THEM GOING ALL THE WAY UP OR DOWN, THEY CAN'T BE STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282703September 2, 2009
ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING 75 MPH A FUSE WHICH CONTROLS THE ECM BURNED OUT AND DISABLED THE ENGINE THREE TIMES. THE DEALER REPROGRAMMED THE ECM; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE SINCE THERE WERE NO PRIOR WARNINGS WHEN THE VEHICLE SHUT OFF WHILE DRIVING. THE CURRENT MILEAGE WAS 70,000 AND THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10279370August 4, 2009
STEERING, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
POWER STEERING HOSE CONNECTION FAILED, GM REFUSED TO FIX RECALL (NHTSA CAMPAIGN ID NUMBER 06V105000), THEY SAID THAT MY "VIN" WAS NOT APART OF THE RECALL, ONLY ON UNITS BUILT FROM DEC 06 THROUGH FEB 06, MY CAR WAS BUILD IN MAR 06.... DEALER SAID THAT THIS IS THE FAULTY PART... PAID 519.49 FOR THE FIX AND 110.00FOR A TOW... WERE AFRAID TO DRIVE MIGHT START ENGINE FIRE.... GM SHOULD RECALL ALL OF THESE CARS WITH FAULTY HOSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273994June 16, 2009
STEERING
WHEN IT RAINS AND WE HIT A PUDDLE OF WATER THE POWER STEERING STOPS WORKING AND THE CAR IS VERY DIFFICULT TO STEER. IT FRIGHTFUL IN HIGH TRAFFIC AREAS AS THERE IS MINIMUM CONTROL. AFTER A FEW MINUTES THE POWER STEERING IS RESTORED. THIS HAVE HAPPENED SEVERAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261951March 16, 2009
AIR BAGS:FRONTAL
2006 CADILLAC DTS INVOLVED IN MODERATE FRONT END CRASH. AIR BAGS DID NOT DEPLOY AND ONSTAR'S AUTOMATIC CRASH RESPONSE DID NOT ACTIVATE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10259966February 25, 2009
SEAT BELTS
THE REAR PASSENGER LAP-SHOULDER BELTS ARE UNUSABLE BECAUSE THE BUCKLES ARE TOO FAR DOWN INTO THE SEAT CREVICE TO GET THE LATCH PLATE INTO THE BUCKLE. THE DEALER HAS TRIED TO PULL THE BUCKLES OUT FURTHER BUT CANNOT. I HAVE LOOKED AT OTHER CADILLAC AND BUICK AUTOS AND THE BUCKLES ARE LOCATED MUCH FURTHER OUT SO THAT THE LATCH PLATE CAN BE EASILY INSERTED INTO THE BUCKLE AS DESCRIBED ON PAGE 1-24 OF THE CADILLAC DTS OWNERS MANUAL. THIS IS A SERIOUS SAFETY PROBLEM BECAUSE THE REAR SEAT PASSENGERS CANNOT USE THE LAP-SHOULDER BELTS. WHAT IS NEEDED IS A LONGER BELT FOR THE BUCKLE END SO THAT THE BUCKLE PROTRUDES MUCH FURTHER OUT OF THE SEAT CREVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259435February 20, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT TOOK HIS VEHICLE TO THE DEALER TO HAVE IT REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V441000 (ELECTRICAL SYSTEM). HE STATED THAT THERE WAS A RECALL FOR THE THIRD BRAKE LIGHT, BUT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE VEHICLE HAS NOT YET BEEN REPAIRED ACCORDING TO THE RECALL. CURRENTLY, THE THIRD BRAKE LIGHT IS FRACTURED AND THE BRAKE LIGHT DOES NOT ILLUMINATE WHEN BRAKING. THE FAILURE MILEAGE WAS 38,917 AND CURRENT MILEAGE WAS 40,000. UPDATED 3/16/09 *CN THE CONSUMER STATED THE PROBLEM HAS BEEN CORRECTED.UPDATED 03/19/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259292February 18, 2009
SERVICE BRAKES, HYDRAULIC
2006 CADILLAC DTS - BRAKES SHUDDER WHEN TRAVELING DOWN STEEP GRADES. MANUFACTURE HAS TSB ON THIS, WITH LARGER BRAKE PADS. BUT THEY ARE UNWILLING TO COVER THIS UNDER THEIR BUMPER TO BUMPER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258882February 16, 2009
ELECTRICAL SYSTEM
MY 2008 CADALLIC DTS WAS TRYING TO START ON ITS ON. THE KEYS WERE ON THE TABLE AND THE SPARE KEY HANGING ON THE KEY RACK. IN DOING SO IT CAUSED MY CAR TO CATCH ON FIRE WHICH CAUGHT MY GARAGE ON FIRE. MY FAMILY WAS ALL IN BED WHEN WE WERE AWOKEN BY A PERSON PASSING BY THE HOUSE AND RECOGNIZED THAT THE LIGHT HE WAS SEEING WAS A FIRE. IN RETURN OUR LIVES WERE SAVED, ALSO IT WAS DETECTED THE NEXT DAY THAT OUR SPOKE DETECTOR BATTERY WAS DEAD. WE THANKFUL TO GOD ABOVE FOR THE YOUNG MAN WHO JUST HAPPENED TO BE A FIREFIGHTER AND OUR HERO. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10255712January 20, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WOULD SPORADICALLY HEAR A LOUD GROWLING NOISE COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE DIFFERENTIAL COURIER. IMMEDIATELY AFTER THE REPAIR, THE FAILURE RECURRED. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE OR PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 16,000 AND CURRENT MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254772January 12, 2009
SERVICE BRAKES, HYDRAULIC
BOUGHT CAR 2/7/2007. AT 4000 MILES ,HAD VIBRATION, ROTORS WERE RUSTY AND OUT OF ROUND, REFINISHED ROTORS, THEN;A WEEK LATER ,VIBRATED WHEN APPLY BRAKES,LUG NUTS LOOSE,TIRES OUT OF BAL.- DEALER HAD LUG NUTS TIGHTENED AND ,FORCE BAL.TIRES. AT 5513 MILES STILL A VIBRATION;- DEALER PUT ON NEW TIRES, 6 MONTHS LATER MADE A NOISE, FELT LOOSE IN FRONT , TOOK TO DEALER THEY REMOVED AND REPLACED R.AXLE BRAKES VIBRATING AGAIN 5 MONTHS LATER. CALLED COMPANY TOOK CAR TO ANOTHER DEALER; TURNED ROTORS & ROTATED TIRES,STILL A VIBRATION,REPLACED FRONT ROTORS, 3MONTHS LATER HAD F.ROTORS REFINISHED & REMACHINED R. ROTORS LESS THAN 500 MILES,VIBRATION AGAIN SO BAD NOW STEERING WHEEL AND FRONT OF CAR SHAKES. I AM AFRAID TO DRIVE THE CAR ,BRAKES MAY GIVE AWAY,COULD INJURE SOMEONE OR A PART MAY COME OFF CAR. IT DOESN'T FEEL SAFE TO DRIVE. I HAVE READ OTHER REPORTS ON INTERNET LOTS OF PEOPLE HAVING VIBRATION PROBLEMS, MAY NEED A RECALL. WAITING NOW TO GET IN TO GET IT FIXED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252428December 17, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
2006 CADILLAC DTS HAS HAD SEVERAL PROBLEMS FROM DAY ONE. *NJ THE DAY THE CONSUMER DROVE THE VEHICLE OFF THE LOT, THE TIRE PRESSURE MONITOR LIGHT ILLUMINATED. THE VEHICLE WOULD NOT START AFTER SITTING IN THE CARPORT OVERNIGHT. ROADSIDE ASSISTANCE REPLACED THE BATTERY. 3 MONTHS LATER THE VEHICLE FAILED TO START AGAIN. THE VEHICLE HAS BEEN TO THE DEALER SEVEN TIMES FOR BRAKING PROBLEMS. THE CONSUMER STATED EVERY TIME HE APPLIED THE BRAKES, THE ENTIRE VEHICLE VIBRATED/SHIMMIED AND WHEN HE RELEASED THE BRAKES, THE NOISE STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249232November 13, 2008
SEAT BELTS:FRONT
LTR FROM SENATOR CARDIN ON BEHALF OF CONSTITUENT RE THE RIGIDNESS OF THE SEAT BELTS IN HER 2008 CADILLAC DTS. *NJ THE CONSUMER STATED THE SEAT BELTS WERE VERY TIGHT TO THE SEAT. THE CONSUMER STATED GM NO LONGER USED THE FLEXIBLE STEM FOR THE SEAT BELTS ON ANY OF THE DTS VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244137October 1, 2008
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2008 CADILLAC DTS. WHILE DRIVING BETWEEN 15-20 MPH, THE DRIVER SIDE CURTAIN AIR BAGS SUDDENLY DEPLOYED WITHOUT AN IMPACT. AFTER THE AIR BAGS DEPLOYED, THE LIGHTS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE AND THEN CALLED THE DEALER. THE DEALER DID NOT WANT TO REPAIR THE FAILURE. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER, BUT THEY WOULD NOT ASSIST. THE DEALER FINALLY AGREED TO REPAIR THE VEHICLE, BUT WOULD NOT STATE WHAT CAUSED THE FAILURE. THE CONTACT STATED THAT THIS WAS A SERIOUS SAFETY HAZARD. HIS DAUGHTER AND GRANDSON SUSTAINED TEMPORARY HEARING LOSS AND HEADACHES WHEN THE AIR BAGS DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 11/12/08 *BF UPDATED 11/13/08. *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0

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