Cadillac DTS Complaints

527 consumer complaints on file.

#10345029July 24, 2010
EXTERIOR LIGHTING
HEADLAMP INTERMITTENTLY FLICKERS AND THEN EVENTUALLY GOES OUT AND STAYS OUT. HEADLAMP COMES BACK ON IF SWITCH IS MANUALLY TURNED OFF OR IF VEHICLE IS SHUT OFF AND RESTARTED. DEALER DID NOT DO ANYTHING TO CORRECT PROBLEM BECAUSE LIGHTS WERE WORKING WHEN VEHICLE WAS BROUGHT INTO SHOP. I ASKED THAT LAMP BE REPLACED, BUT DEALER REFUSED AND STATED THERE WERE NO COMPLAINTS OR SERVICE BULLETINS ABOUT THIS ISSUE. THERE ARE TONS OF COMPLAINTS ON THE INTERNET ABOUT 2006 DTS HID LIGHTS OR BALLAST FAILING. THE VEHICLE HAS A SHORT WARRANTY TIME LEFT SO I FEEL THAT AT LEST THE BULB SHOULD BE REPLACED AS IT IS THE MOST LIKELY CAUSE. THE SERVICE DEPARTMENT DID NOT DOCUMENT THE PROBLEM OR STATE WHAT WAS DONE. I HAVE CALLED BACK AND ASK THAT THEY SEND ME DOCUMENTATION AND STATE WHAT WAS DONE TO FIX MY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344781July 22, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 62 MPH THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE DASHBOARD ILLUMINATED. HE ALSO STATED THAT HE DROVE INTO A SERVICE STATION AND TURNED THE VEHICLE OFF. HE ATTEMPTED TO RESTART THE VEHICLE BUT IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER WAS UNABLE TO DUPLICATED THE FAILURE. THE FAILURE OCCURRED AGAIN AND WHEN THE CONTACT WAS IN ANOTHER STATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER A SECOND TIME. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342908July 13, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING AT 55 MPH, THE VEHICLE BEGAN TO LOSE POWER BUT DID NOT STALL. THE DEALER ADVISED THE CENTRAL COMPUTER WAS DEFECTIVE AND WAS FAILING. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 23,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342736July 12, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2008 CADILLAC DTS. THE CENTER POST OBSTRUCTED THE CONSUMERS VIEW WHEN APPROACHING AN INTERSECTION. THE MANUFACTURER TOOK A REPORT, BUT HE NEVER RECEIVED A RESPONSE FROM THE MANUFACTURER CONCERNING THE FAILURE. THE DEALER WASN'T ABLE OFFER HIM ANY ASSISTANCE. THE CONTACT STATED THAT VEHICLE WILL BE REPLACED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 09/01/10. *LJ UPDATED 09/10/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342070July 8, 2010
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE LEFT HEADLIGHT ON THE VEHICLE WAS NOT WORKING. THE DEALER INFORMED THE CONTACT THAT THE REPLACEMENT FOR THE HEADLIGHT WOULD COST APPROXIMATELY $700.00. THE FRONT PASSENGER SIDE HEADLIGHT WAS PREVIOUSLY REPLACED AT HIS INSURANCE COMPANIES EXPENSE. CADILLAC WAS NOT NOTIFIED. THE HEADLIGHT WILL BE REPLACED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 50,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340760June 30, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ON RECALL 10153, I CONSIDER THE WASHER HEATER A SAFETY COMPONENT SINCE THE DEFROSTERS ARE WEAK AND I FEEL THEY SHOULD FIND A FIX FOR THIS RATHER THAN REMOVING IT FROM THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340557June 29, 2010
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2007 CADILLAC DTS EQUIPPED WITH CONTINENTAL TOURING CONTACT AC TIRES. THE CONTACT STATED WHILE ACCELERATING FROM A STOP, THERE WAS A REPEATED THUMPING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD WAS WARPED AND THERE WAS A LUMP IN THE TIRE. THE TIRE WAS NOT REPLACED AND THE FAILURE CONTINUED TO RECUR. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335122June 7, 2010
SEATS
HEADRESTS TOO LARGE AND BLOCK VISIBILITY FOR DRIVER LOOKING TO HIS RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331475May 20, 2010
SERVICE BRAKES, HYDRAULIC
AFTER PROLONGED AND CONTINUOUS BRAKING, CAR WILL PULSATE OR SHAKE AS IF THE BRAKE DISCS ARE BECOMING WARPED. IS OBVIOUSLY CONNECTED TO HEAT BUILDUP, AS NORMAL BRAKING IS NOT AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327776April 27, 2010
SERVICE BRAKES, HYDRAULIC
MY 2008 CADILLAC'S BRAKES HEATED U AND CAUSED SEVERE VIBRATION AND NOISE WHEN DRIVING DOWN ROUTE 58 MOUNTAIN IN PATRICK COUNTY VA. I CALLED TWO DEALERSHIPS, PATTERSON/COLLINS IN MT. AIRY NC AND NELSON CADILLAC IN MARTINSVILLE VA AND BOTH TOLD ME THAT THEY HAD SEVERAL COMPLAINTS BUT THERE WAS NOTHING THAT COULD BE DONE AS THE ASBESTES WAS TAKEN OUT OF THE BRAKE PADS THAT CREATED THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325114April 12, 2010
STEERING, SUSPENSION, STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH A SQUEAKING NOISE WAS COMING FROM THE STEERING WHEEL. THE FAILURE WOULD NOT OCCUR WHENEVER THE VEHICLE WAS TRAVELING AT A HIGHWAY SPEED. THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON NINE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURE. THE STEERING VALVE AND STEERING GEAR WERE REPLACED FOR THE MALFUNCTION. ADDITIONALLY, THE FRONT PASSENGER TIRE EXHIBITED SEVERE DEFECTS AND WAS REPLACED AT 20,000 MILES. THE FAILURE CONTINUED TO OCCUR. THE DEALER WAS UNABLE TO PROVIDE OTHER RESOLUTIONS TO ADDRESS THE PROBLEM. THE FAILURE MILEAGE WAS 17,386. THE CURRENT MILEAGE WAS 48,881. UPDATED 06/02/10. *LJ THE VEHICLE WOULD PULL TO THE RIGHT. THE POWER STEERING PUMP WAS REPLACED. UPDATED 10/12/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325221April 12, 2010
EQUIPMENT
TL*THE CONTACT OWNS A 2006 CADILLAC DTS. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THE SUPPORT ARM WHICH SECURED THE HOOD IN AN UPRIGHT POSITION FAILED TO FUNCTION. AN AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTION. THE TECHNICIAN STATED THAT THE FAILURE OCCURRED EXTREMELY EARLY AT RELATIVELY LOW MILEAGE, AND STATED THAT THE PART WOULD BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321031March 19, 2010
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THERE IS AN INTERMINTENT ISSUE WITH THE HEADLIGHT AND DASHBOARD INSTRUMENT PANEL.THEY GO INTO THE NIGHTTIME MODE IN THE DAYTIME AND IT IS VERY HARD TO SEE THE DASHBOARD WHEN DRIVING. THE CONTACT STATED THAT THE DASHBOARD INSTRUMENT PANEL GOES INTO NIGHT MODE WHEN STARTING THE ENGINE AS WELL. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC AND TESTING TWENTY TIMES, IN REGARDS TO THE EXTERIOR LIGHTING AND ELECTRICAL SYSTEM. THE DEALER WAS ABLE TO DUPLICATE HEADLIGHT FAILURE, HOWEVER NO REPAIRS HAD BEEN MADE TO THE VEHICLE AT THE TIME OF THE COMPLAINT.THE APPROXIMATE FAILURE MILEAGE WAS 800. THE APPROXIMATE CURRENT MILEAGE WAS 15000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318829March 11, 2010
STEERING
LOST OF POWER STEERING DURING LEFT TURN FROM STOP SIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314767February 27, 2010
EXTERIOR LIGHTING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY 2006 CADILLAC DTS [XXX] HAS AN INTERMITTENT HID HEADLIGHT PROBLEM THAT OCCURS IN COLDER TEMPERATURES. THE LAMPS WILL FLICKER AND ONE OR THE OTHER WILL GO OUT. THE ONLY WAY TO GET THE HEADLIGHT TO COME ON AGAIN IS TO TURN OFF THE HEADLIGHTS AND TURN THEM ON AGAIN. THE VEHICLE HAS BEEN IN TO THE LOCAL CADILLAC DEALER, AND IS IN THERE NOW, BUT THEY DON'T SEEM TO BE ABLE TO FIX THE PROBLEM. ALSO, THE RIGHT TAILLIGHT/BRAKELIGHT/TURNSIGNAL WILL OCCASIONALLY GO OUT COMPLETELY. THE SIDE-MARKER LED LIGHTS STILL ILLUMINATE, BUT THE REST OF THE LIGHT ASSEMBLY GOES DARK AND THE TURN SIGNAL IN THE BACK DOESN'T WORK. THIS ALSO HAPPENS IN COLD WEATHER. THE DEALER HASN'T BEEN ABLE TO FIX THIS PROBLEM EITHER. SIMILAR PROBLEMS ARE BEING DOCUMENTED IN THE CADILLAC OWNERS FORUM ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313457February 23, 2010
SERVICE BRAKES, HYDRAULIC
I WAS DRIVING BETWEEN 40-45 MPH COMING TO AN INTERSECTION. TRAFFIC LIGHT WAS RED AND SOME CARS WAITING. I TOOK MY FOOT OFF THE ACCELERATOR AND PUT IT ON THE BRAKE PEDAL WHILE APPROACHING THE STOPPED TRAFFIC. I TRIED TO BRAKE BUT THE PEDAL WENT SOFT TO THE FLOOR. I WAS DRIVING A 2008 CADILLAC DTS , AND I HIT THE CAR STOPPED IN FRONT OF ME. THERE WAS A FAILURE IN THE BRAKING SYSTEM. MY CAR HAS ABOUT 5,000 MILES ON THE ODOMETER. I AM REPORTING THIS TO MY CADILLAC DEALER ON MON 22 OF FEB, 2010. THE AIR BAG DID NOT DEPLOY. NO KNOWN INJURIES TO OCCUPANTS OF THE OTHER CAR. I SUSTAINED HIGH BLOOD PRESSURE AND WAS TAKEN BY AMBULANCE TO WELLSTAR COBB HOSPITAL EMR. I RETURNED HOME THAT AFTERNOON, BUT THE NEXT MORNING I HAVE SORENESS IN NECK AND CHEST. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10312752February 22, 2010
STEERING
DURING RAINY PERIODS WHILE DRIVING AT A SLOW SPEED (20-30 MPH) IN PARKING LOTS OR RESIDENTIAL STREETS WHERE WATER HAS POOLED WHEN I HIT A DEEP (3-5 INCHES) PUDDLE THE POWER STEERING ON MY 2004 CADILLAC DEVILLE DTS STOPS FUNCTIONING FOR A PERIOD OF 30-45 SECONDS. BECAUSE I AM UNABLE TO STEER MY CAR I MUST COME TO A COMPLETE STOP UNTIL THE POWER STEERING RECOVERS. I HAVE TAKEN MY CAR TO THE DEALER WHEN IT WAS UNDER WARRANTY AND NOW TO A REPAIR SHOP SEVERAL TIMES TO HAVE THE VEHICLE INSPECTED AND REPAIRED. ALL TELL ME THERE IS NOTHING THEY CAN DO. WATER IS SPLASHING ONTO THE ENGINE BELT THAT TURNS THE POWER STEERING PUMP AND THAT THERE IS NOTHING THAT CAN BE DONE WITHOUT SOME SORT OF FACTORY MODIFICATION SUCH AS A SPLASH GUARD TO PREVENT THE WATER FROM SPLASHING ONTO THE DRIVE BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311345February 17, 2010
ELECTRICAL SYSTEM, VISIBILITY
I HAVE A 2006 CADDILLAC DTS. THERE IS AN INTERMINTENT ISSUE WITH THE HEADLIGHT AND DASHBOARD. THEY SOMETIMES GO INTO THE NIGHTTIME MODE IN THE DAYTIME AND IT IS VERY HARD TO SEE THE DASHBOARD WHEN DRIVING. I' SEARCHED GOOGLE AND FOUND THAT OTHER PEOPLE HAVE THE SAME ISSUE. GM TOLD ME THEY HAVE NO FIX FOR THIS AND IT IS NOT A BIG ISSUE. SINCE THEY ONLY HAVE FEW COMPLAINTS.THEY DI D FIX THIS IN THE 2007 MODEL BUT THEY SAY EVEN THOUGH IT IS THE SAME MODEL AND BODY THEY CANNOT DO ANYTHING. YOU ALSO CANNOT USE THE FLASH YO PASS HEADLIGHT IN THE DAYTIME.IT ONLY WORKS IN THE NIGHT MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308858February 12, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I HAVE A PERIODIC PERSISTENT STALLING PROBLEM WITH MY 2006 CADILLAC DTS THAT THE DEALER HAS BEEN UNABLE TO RESOLVE FROM ABOUT 60,000 MILES. THE CAR SOMETIMES JUST STALLS OUT WHILE AT A RED LIGHT OR A STOP. THIS IS A DANGEROUS SITUATION WITH MY 2006 CADILLAC DTS. THE DEALER HAS BEEN UNABLE TO RESOLVE THIS ISSUE SINCE IT BEGAN AT ABOUT 60,000 MILES. IS THIS AN UNSAFE MANUFACTURER DEFECT IN THESE CARS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308733February 11, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2008 CADILLAC DTS. THE INSTRUMENT CLUSTER LIGHTS FAILED AT LEAST TWO TO THREE TIMES A WEEK WHILE DRIVING APPROXIMATELY 25-55 MPH AT NIGHT. THE CONTACT STATED THAT HE CANNOT SEE ANYTHING ON HIS INSTRUMENT PANEL WHENEVER THE LIGHTS SHUT OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST AND THE FAILURE COULD NOT BE DUPLICATED. THE DEALER ALSO TEST DROVE THE VEHICLE FOR MORE THAN TWO WEEKS AND WAS UNABLE TO DIAGNOSE THE FAILURE. HE CALLED THE GM MANUFACTURER AND WAS TOLD THAT THEY COULD NOT REPAIR THE VEHICLE. THERE WAS NO MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/19/10. *LJ UPDATED 10/05/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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