Cadillac DTS Complaints

527 consumer complaints on file.

#10681765February 6, 2015
AIR BAGS, VEHICLE SPEED CONTROL, SERVICE BRAKES
TL*THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT TWO YEARS LATER, WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE VEHICLE ACCELERATED IN THE FORWARD POSITION. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE, A CURB AND BUSHES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10681452February 5, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND CAUGHT FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10680243January 31, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
AFTER PARKING MY CAR IN THE GARAGE,APPROXIMATELY 3 WEEKS LATER,I WENT TO START MY CAR,BUT IT WOULD NOT START,IT WOULD CRANK OVER GOOD ,BUT WOULD NOT START. I PROCEEDED WITH MY OWN ASSUMPTIONS AND FOUND A PIN(#30)ON THE FUEL PUMP RELAY WAS BURNT,I HAD AN ELECTRICAL DIAGNOSIS PERFORMED ON THE WIRING AND THE FUEL PUMP,BOTH PASSED OKAY,I WAS TOLD THE FUSE BLOCK WAS BAD,(WHICH I SUSPECTED),WHICH I HAD PREVIOUSLY ORDERED FROM THE CADILLAC DEALER. ON INSTALLING THE NEW FUSE BLOCK,THE PROBLEM WAS SOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680088January 30, 2015
FUEL/PROPULSION SYSTEM
FUEL PUMP MODULE OVERHEATED, ALMOST TO THE POINT OF FIRE. THIS PART WAS RECALLED IN 2006-2007 CTS-V AND STS-V, BUT CONTINUES IN THEIR 2008 DTS. IT IS DIFFERENT IN THE MANNER IT OCCURS, BUT WITH SAME RESULT. REPLACED THE MODULE, CAR DIED AGAIN, REPLACED FUEL PUMP AND MODULE AGAIN, CAR DIED AGAIN. THIS IS VERY DANGEROUS WITH CHILDREN STRAPPED IN SITTING RIGHT OVER THE BURNING HOT MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679308January 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT CRASHED THE VEHICLE INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER INJURIES AND THE PASSENGER SUSTAINED BRUISES TO THE CHEST FROM THE SEAT BELT, WHICH BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10679015January 26, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE OIL PAN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANICS WHO ALSO DIAGNOSED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676894January 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677038January 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676557January 20, 2015
WHEELS, POWER TRAIN, FUEL/PROPULSION SYSTEM
DURING A FAMILY OUTING, I NOTICED A REAR TIRE THAT HAD LOST AIR PRESSURE AGAIN. I HAD NO CHOICE BUT TO VISIT A DISCOUNT TIRE, TO DIAGNOSE THE PROBLEM. WE HADN'T RUN OVER A NAIL NOR A SCREW, BUT HAD BECOME THE VICTIMS OF CADILLAC'S INFERIOR PRODUCTION. THE CHROME PLATING BEGAN TO PEEL, AND SEPARATE FROM THE ALLOY WHEELS. I WAS FORCED TO PURCHASE INFERIOR AFTERMARKET WHEELS IN ORDER TO GET MY FAMILY HOME. THE INFORMATIVE, AND INTEGRATIVE AGENT AT DISCOUNT TIRE SHOWED ME THAT ALL FOUR OF MY STOCK, CHROME, CADILLAC WHEELS HAD PREMATURELY CORRODED, FORCING MY WIFE AND I TO REPLACE THE WHEELS. WE HAVE BEEN SPUN, DISMISSED, AND IGNORED BY NUMEROUS CADILLAC CUSTOMER EXPERIENCE AGENTS, REGARDING THIS ISSUE, IN SPITE OF NUMEROUS COMPLAINTS LOGGED BY OTHER DTS OWNERS, POSTED ONTO GMINSIDER.COM. CADILLAC HAS BEEN WELL ADVISED OF THIS FAILURE, YET CADILLAC FAILS TO ACCEPT THAT THEIR PRODUCT IS SUBSTANDARD. MY LOCAL DEALERSHIP, COUGHLIN MOTORS OF MARYSVILLE, OHIO, IS RETICENT TO RESOLVE THIS ISSUE, BUT, MY QUESTION IS, DOESN'T THE PRESIDENT OF OUR GREAT NATION, RIDE IN A DTS? IF I'M NOT MISTAKEN, WHAT ARE THE CONDITIONS OF HIS WHEELS? WELL, OUR VEHICLE HAD THE SAME WHEELS. IT IS MY PROFESSIONAL OPINION, CADILLAC HAS PRODUCED AN INFERIOR PRODUCT, AND THEY SHOULD BE HELD ACCOUNTABLE FOR IT. AFTER ALL, THE PRESIDENT OF THE UNITED STATES, AND HIS FAMILY, SHOULD BE WELCOMED TO THE SAME DURABILITY AND LONGEVITY, OF CADILLAC'S PRODUCT, MY FAMILY AND I, ARE ENTITLED TO? AFTER ALL, DIDN'T ALL OF US BAIL OUT GENERAL MOTORS IN ADVERSE CONDITIONS? IN SHORT, CADILLAC HAS PRODUCED YET ANOTHER INFERIOR PRODUCT. ISN'T IT TIME THAT GM ANSWERS FOR ANOTHER INFERIOR PRODUCT, THAT AFFECTS OUR SAFETY? GRANTED, THE POTUS HAS ANOTHER DTS LIMO AT HIS DISPOSAL; AND I'M GRATEFUL FOR THAT. SADLY, MY FAMILY OF FIVE, DOES NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672803January 15, 2015
ENGINE
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUME NORMALLY OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670280January 5, 2015
ELECTRICAL SYSTEM
HEATED AND COOLED FRONT SEATS STOPPED WORKING. NOTICED BURNT WIRE INSULATION SMELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669253December 31, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669078December 30, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE DRIVER SIDE HEADLIGHT INTERMITTENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE BALLAST NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667692December 22, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
WHILE DRIVING LOSS OF BRAKES DUE TO EXCESSIVE CORROSION AND FAILURE OF THE METAL HYDRAULIC BRAKE LINES ELECTRICAL SYSTEM DASH INDICATOR SERVICE BRAKE STABILATRAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660615December 18, 2014
ELECTRICAL SYSTEM
2008 CADILLAC DTS. RECALL REGARDING IF KEY RING IS ADDING WEIGHT TO VEHICLE. *TA ACCORDING TO THE RECALL LETTER, THE PARTS ARE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666981December 17, 2014
SEATS, ELECTRICAL SYSTEM
HEATED SEAT CONNECTOR MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660596December 17, 2014
ELECTRICAL SYSTEM
2007 CADILLAC DTS SERVICE DEPARTMENT REFUSED TO FIX VEHICLE *CN THE CONSUMER STATED THERE WAS AN ISSUE WITH THE TRANSMISSION GEARS, WHICH CAUSED A NOISE. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664499December 16, 2014
STEERING
THE POWER STEERING QUIT WORKING WHILE I WAS DRIVING...THEN A FEW SECONDS LATER, THE CAR SHUT OFF WHILE I WAS STILL DRIVING. I WAS ONLY GOING ABOUT 35 MPH AND I WAS ABLE TO TURN ONTO A SIDE STREET, THOUGH IT WAS VERY DIFFICULT TO TURN THE CAR BECAUSE THE POWER STEERING HAD QUIT WORKING. I WAS LATER INFORMED BY A MECHANIC AT AAA THAT A BRACKET THAT CONNECTS THE ENGINE TO THE CAR'S FRAME HAD COME LOOSE AND THE ENGINE WAS VIBRATING, WHICH CAUSED THE ELECTRICAL WIRING FOR THE POWER STEERING TO BECOME WORN, WHICH CAUSED IT TO SHORT OUT. I WAS LUCKY I WAS ONLY GOING 35 MPH. IF I HAD BEEN ON THE HIGHWAY ON A CURVE WHEN THIS HAPPENED, IT IS VERY POSSIBLE THAT I WOULD HAVE CRASHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658461December 9, 2014
ELECTRICAL SYSTEM
2006 CADILLAC DTS. IGNITION SWITCH RECALL. TWO IGNITION KEYS MODIFIED. *MW THE CONSUMER WOULD LIKE TWO REPLACEMENT KEYS FOR HIS AUTOMOBILE OR SEND MODIFICATION PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662907December 8, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SPORADICALLY GO OUT. THE CONTACT STATED THAT IN ORDER FOR THE LIGHTS TO WORK, THE HEADLIGHT HAD TO BE SWITCH ON & OFF CONTINUOUSLY. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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