Buick Regal Complaints

3,261 consumer complaints on file.

#10852880April 1, 2016
ENGINE
I TALKED TO TWO DIFFERENT LADIES AT RED LION CHEVY ABOUT A RECALL ON MY CAR. I ASKED FOR A RENTAL TO BE PROVIDED AND BOTH LADIES SAID THEY WOULD GIVE ME A RENTAL AT NO COST SINCE I WOULD BE DROPPING THE CAR OFF, THEY DIDNT KNOW IF THEY WOULD GET TO IT RIGHT AWAY AND THAT IT COULD TAKE UP TO 3 HRS. REASON I TALKED TO 2 LADIES, FIRST APPOINTMENT GOT CANCEL, 2ND I FORGOT ABOUT AND 3RD WAS TODAY WHICH I WENT IN. KEVIN CHECKED ME IN AND I ASKED ABOUT THE RENTAL AND IT WAS NOT IN THE SYSTEM. SO HE ASKED MATT. MATT REFUSED THE RENTAL, KEVIN EVEN TRIED TO EXPLAIN TO MATT, BUT MATT DIDNT WANT TO LSTEN, JUST SAID NO WE DONT GIVE OUT RENTALS, AND SAID SORRY I WAS TOLD WRONG AND WALKED AWAY. VERY RUDE. I AM A VERY BUSY PERSON AND DONT HAVE TIME TO WAIT HOUR(S) ON A REPAIR. THEY SAID THEY WOULD HAVE A RENTAL WAITING ON ME AT NO COST, AND THEY LIED ABOUT IT. THIS IS DISHONEST. THEY WASTED MY TIME AND GAS. I LEFT THE LYING DEALERSHIP AND WENT HOME WITH THE RECALL NOT FIXED. AS FAR AS I AM CONCERN, SINCE THEY REFUSED THE RENTAL THEY SAID THEY WOULD PROVIDE, THEY REFUSED TO FIX THE RECALL. WHEN I GOT HOME, I CALLED THE CUSTOMER ASSISTANCE CENTER AND THEY REFUSED TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852781March 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE PARKED, ENGINE OIL WAS NOTICED BENEATH THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852380March 30, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852441March 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, WHEELS
PIRELLI TIRES FROM GM FACTORY ARE SEPARATING WHICH I HAVE TRIED FOR OVER 6 MONTHS TO HAVE THEM REPLACED SEE ATTACHED DOCUMENT STABILITRAK AND TRACTION CONTROL WERE DISSABLED DUE TO TIRE DEFECT IN ADDITION THERE IS A TRANSMISSION LEAK AND LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852000March 28, 2016
ENGINE AND ENGINE COOLING, ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER INDICATED THAT THEY DID NOT HAVE THE TOOLS AND PARTS TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852042March 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851302March 23, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHEN THE ENGINE WAS IN OPERATION, SMOKE APPEARED THROUGH THE AIR VENTS. THE SMOKE CAUSED THE CONTACT TO BECOME DIZZY. IN ADDITION, THE VEHICLE WAS LOSING OIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851089March 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS NOT AVAILABLE. THE DEALER CANCELLED AN APPOINTMENT TWICE, STATING THAT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851137March 22, 2016
ENGINE
LEAKING OIL FROM ENGINE WHEN STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849542March 21, 2016
ENGINE AND ENGINE COOLING
2001 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR EXHAUST MANIFOLD ENGINE COMPARTMENT FIRE RECALL NOTICE. *SMD THE CONSUMER STATED ON JANUARY 18, 2016 THE VEHICLE CAUGHT ON FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10850408March 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850178March 17, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THERE WAS A PROGRESSIVE OIL LEAK BUT THE RECALL REPAIR PARTS WERE NOT AVAILABLE IN ORDER TO REPAIR THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PART WOULD BE SUPPLIED TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 05/03/16*LJ UPDATED 11/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850237March 17, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE REAR VALVE COVER GASKET HAD A SEVERE OIL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS NOT REPLACING THE REAR VALVE COVER GASKET AND THE RECALL REPAIR WOULD NOT BE SUFFICIENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850287March 17, 2016
VISIBILITY/WIPER
VEHICLE WAS LEFT UNATTENDED SECURELY IN OUR HOME GARAGE. UPON SEEING VEHICLE IN THE MORNING WE NOTICED THE SUNROOF WAS SHATTERED. THERE WAS NO FALLING DEBRIS TO HAVE CAUSED THIS, NO ABNORMAL WEATHER CONDITIONS, AND NO ONE AROUND THE VEHICLE THE ENTIRE TIME. VEHICLE WAS TAKEN TO DEALER WHO REFUSED WARRANTY REPAIR. UPON FURTHER INVESTIGATION THE 2015 MODEL YEAR BUICK REGALS HAVE A RECALL FOR THIS EXACT ISSUE BUT NOT THE 2014S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850035March 16, 2016
ENGINE
TL* THE CONTACT OWNS A 1997 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE OVERHEATED AS AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON TWO SEPARATE OCCASIONS WHERE THE ENGINE MASS AIR FLOW SENSOR WAS REPLACED EACH TIME BUT THE FAILURE RECURRED FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850101March 16, 2016
VISIBILITY/WIPER
VEHICLE WAS LEFT UNATTENDED SECURELY IN OUR HOME GARAGE. UPON SEEING VEHICLE IN THE MORNING WE NOTICE THE SUNROOF WAS SHATTERED. THERE WAS NO FALLING DEBRIS TO HAVE CAUSED THIS. UPON FURTHER INSPECTION THE 2015 MODEL YEAR BUICK REGALS HAVE A RECALL FOR THIS EXACT ISSUE BUT NOT THE 2014S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849736March 15, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 015V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849727March 15, 2016
ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V701000 (ENGINE) AND 00099V356 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849530March 15, 2016
ENGINE AND ENGINE COOLING
1999 BUICK REGAL. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR EXHAUST MANIFOLD RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846290March 13, 2016
SERVICE BRAKES, ENGINE, STEERING
ON THE EARLY MORNING OF 03/08/2016 AROUND 5:50AM ON MY WAY TO WORK, THE CAR LOST ALL POWER AS I WAS TRYING TO TURN LEFT ON TO A COUNTY ROAD. I WAS ABLE TO STEER THE CAR OUT OF TRAFFIC COMING FROM THE OPPOSITE DIRECTION AND ALMOST WENT DOWN THE DITCH DUE TO THE STEERING WAS VERY HARD TO TURN. I PUT THE CAR IN NEUTRAL AND RESTART THE CAR CONTINUING TO GET TO MY DESTINATION. AT THE NEXT INTERSECTION, THIS HAPPENED AGAIN AS SOON AS I USED THE TURN SIGNAL (I WAS TURNING RIGHT THIS TIME). I RESTART THE CAR AGAIN AFTER PUT IT IN NEUTRAL. THIS PROBLEM IS NOW WILL OCCUR EACH TIME I USE EITHER TURN SIGNAL LEFT OR RIGHT. I CONSIDER THIS IS A SAFETY PROBLEM BECAUSE ACCIDENT CAN OCCUR IF SOMEONE DIDN'T KNOW HOW TO REACT WHEN IT HAPPEN THE 1ST TIME ON A BUSY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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