Buick Regal Complaints

3,261 consumer complaints on file.

#10861641April 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL PAN GASKET, VALVE COVER GASKET SET, AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859759April 25, 2016
ENGINE AND ENGINE COOLING
2003 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 15V-701. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860928April 22, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860656April 21, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE RECURRED FROM THE VALVE COVER GASKET ON THE REAR END OF THE VEHICLE. THE VEHICLE EMITTED BURNING OIL FROM THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER THE RECALL AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. UPDATED 06/17/16*LJ THE VALVE COVER GASKET WAS LEAKING. UPDATED 6/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860507April 20, 2016
ENGINE
TL* THE CONTACT OWNED A 2000 BUICK REGAL. AFTER THE VEHICLE WAS PARKED, SMOKE AND FLAMES APPEARED IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10860271April 19, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED LAST WEEK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855724April 15, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE, THE TECHNICIAN NOTICED THAT THE REAR GASKET WAS LEAKING OIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855410April 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855481April 14, 2016
ENGINE
GENERAL MOTORS SENT LETTER SAYING PARTS WERE AVAILABLE TO REPAIR ENGINES FOR RECALL # 15757, BUT MY DEALER HAS BEEN UNABLE TO OBTAIN PART NUMBERS 12590366 (COVER) AND 25532619 (GASKET) SINCE EARLY MARCH. DESPITE LETTER FROM GENERAL MOTORS, PARTS NEEDED FOR THIS RECALL REMAIN ON BACK ORDER. IN REPEATED CALLS TO GENERAL MOTORS CUSTOMER SERVICE LINE, I'VE BEEN TOLD THEY COULD NOT PROVIDE ANY INFORMATION ON TIMELINES TO RESOLVE THE PARTS BACKORDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855542April 14, 2016
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THERE WAS EVIDENCE OF AN OIL LEAK UNDER THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855564April 14, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855172April 12, 2016
ELECTRICAL SYSTEM
THE MILES AND GEAR SHIFT HAVE STOPPED SHOWING ON THE DASH BOARD. WHEN IN REVERSE WHEN I PUT THE CAR BACK INTO DRIVE THE HEADLIGHTS GO DIM UNTIL THE CAR PICKS UP SPEED. ALSO I HAVE BEEN HAVING A RECALL ON MY CAR SINCE OCTOBER AND HAVE YET TO RECEIVE A CALL, LETTER, EMAIL ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854820April 11, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEADLAMP DID NOT FUNCTION PROPERLY. THE CONTACT NOTICED THAT THE HEADLAMP BULB SOCKET WAS MELTED. IN ADDITION, THE DRIVER SIDE LOW BEAM HEADLAMP DID NOT FUNCTION AT ALL. THE DEALER DIAGNOSED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854855April 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854935April 11, 2016
VISIBILITY/WIPER
WHEN BACKING OUT OF A DARK AREA (SUCH AS A GARAGE) INTO BRIGHT LIGHT, OR WHEN LEAVING A DARK TUNNEL INTO BRIGHT LIGHT, THE BACKUP DISPLAY OR FORWARD NAVIGATION DISPLAY BECOME UNUSABLE DUE TO CONTRAST ("WASHOUT") ISSUES. THE SYSTEM IN THE BUICK IS A SINGLE SENSOR SYSTEM (IT ALSO CONTROLS THE AUTOMATIC HEAD LIGHTS) THAT REQUIRES 20-30 SECONDS TO ADJUST CONTRAST AFTER A TRANSITION FROM DARK TO LIGHT. THIS 20-30 SECOND DELAY IS CRITICAL WHEN BACKING UP BECAUSE YOU LOSE THE VIEW OFFERED BY THE REVIEW CAMERA UNLESS YOU STOP WHILE THE SYSTEM ADJUSTS. THERE ARE MANY SITUATIONS WHERE YOU CAN'T STOP BACKING (ESPECIALLY FOR 30 SECONDS) ONCE YOU HAVE STARTED. THE "WASHOUT" OF THE DISPLAY WHEN USING THE NAVIGATION MAP IS ALSO A POTENTIAL SAFETY ISSUE. IF TRYING TO FOLLOW THE MAP/DIRECTIONS WHEN EXITING A TUNNEL (THE TUNNEL IS DARK ENOUGH TO REQUIRE THE AUTO HEADLIGHTS TO TURN ON) YOU LOSE THE ABILITY TO SEE THE MAP FOR 20-30 SECONDS WHILE THE SYSTEM ADJUSTS TO THE CHANGE IN LIGHTING. AT THE VERY LEAST THIS CAUSES A DISTRACTION FOR THE DRIVER TRYING TO FOLLOW THE MAP. BUICK TOUTS THE BACKUP CAMERA AND THE BIG NAVIGATION DISPLAY AS VEHICLE SAFETY AIDS, BUT THE IMPLEMENTATION IS FLAWED AND A DANGER TO THE DRIVER OR OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854322April 8, 2016
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854367April 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER REFUSED TO SUPPLY THE PLASTIC COVERING ONCE THE RECALL REPAIR WAS COMPLETED. THE CONTACT WAS CONCERNED THAT THE STRUCTURAL INTEGRITY OF THE OTHER PARTS MAY BE COMPROMISED AND THAT A FAILURE COULD OCCUR BECAUSE THE PART WAS EXPOSED WITHOUT THE COVERING. THE MANUFACTURER DID NOT HAVE A PERMANENT REMEDY TO REPLACE THE PLASTIC COVERING PART. THE CONTACT STATED THAT THE REMEDY WAS INSUFFICIENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853997April 7, 2016
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853759April 6, 2016
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. ON SEVERAL OCCASIONS, WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853327April 4, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE GASKET WAS LEAKING OIL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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