Buick Park Avenue Complaints

1,366 consumer complaints on file.

#10160696June 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LEAKING PLASTIC UPPER INTAKE MANIFOLD DO TO POOR DESIGN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158591May 30, 2006
ENGINE AND ENGINE COOLING
ON MAY 6, 2006 WE WERE COMING BACK TO SPARTANBURG, SC FROM THE BEACH. WE WERE ABOUT 7 MILES FROM KINGSREE, SC. AFTER LEAVING A SERVICE STATION, WE STARTED GETTING "CHECK ENGINE" MESSAGES. WE WENT BACK TO THE SERVICE STATION TO SEE WHAT WAS WRONG. WE HAD NO COOLANT. I PUT A GALLON OF COOLANT IN AND DECIDED TO GO INTO KINGSTREE, SC IN CASE THERE WAS MORE TROUBLE. JUST AS WE GOT TO KINGSTREE, SC WE STOPPED AT ANOTHER STATION AFTER GETTING MORE "CHECK ENGINE" MESSAGES. AGAIN, WE WERE OUT OF COOLANT AND NOW THE CAR WOULD NOT START. A WRECKER TOWED IT TO A GARAGE. THE MECHANIC SAID HE WAS FAIRLY CERTAIN OF WHAT THE PROBLEM WAS BECAUSE BUICK HAD BEEN HAVING LOTS OF TROUBLE WITH A PARTICULAR PART. HE THEN CONFIRMED THAT IT WAS THE UPPER INTAKE. HE REPLACED THE UPPER INTAKE PART WITH A REVISED PART FROM BUICK AND ASSURED US WE WOULD NOT HAVE ANY MORE TROUBLE WITH THE COOLANT. THIS COST $571.48 AND A 6 HOUR DELAY. THE CONSEQUENCES COULD HAVE BEEN MUCH MORE SERIOUS IF WE HAD NOT BEEN NEAR A SERVICE STATION. BUICK REFUSES TO PAY OR ACKNOWLEDGE THEY HAVE A PROBLEM WITH THE INTAKE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156541May 1, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED THE ENGINE OVERHEATED SEVERAL TIMES AND CONTINUOUSLY REQUIRED ADDITIONAL COOLANT FLUID. THIS WAS ALWAYS PRECEDED BY THE CHECK ENGINE LIGHT ILLUMINATING. WHEN THE VEHICLE WAS TAKEN TO A SERVICE DEALER, THEY DETERMINED THERE WAS A PINHOLE SIZED LEAK IN THE MANIFOLD. THE SERVICE DEALER WAS ABLE TO REPAIR THE LEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156560May 1, 2006
STRUCTURE:FRAME AND MEMBERS
THE "CRADLE" OF THE FRAME OF OUR 1997 BUICK PARK AVENUE FAILED BY RUSTING THROUGH. I'VE BEEN DRIVING THE CAR FOR SEVERAL WEEKS AND IT HAS BEEN WALLOWING ALL OVER THE ROAD, HOPPING SIDEWAYS WHEN I HIT BUMPS, PULLING TO THE LEFT WHEN I BRAKED AND ONE OF THE FRONT TIRES STARTED SQUEALING WHEN I WENT AROUND A CORNER. I'VE BEEN TRYING TO CONVINCE MY HUSBAND THAT SOMETHING WAS AMISS WITH IT AND PERHAPS IT NEEDED AN ALIGNMENT. HE FINALLY DROVE IT YESTERDAY, REALIZED THERE WAS SOMETHING SERIOUSLY WRONG, AND DISCOVERED THE PART OF THE FRAME WHERE THE ENGINE RESTS, AND WHERE THE WHEELS ARE ATTACHED, WAS RUSTED COMPLETELY THROUGH AT A SPOT WELD NEAR WHERE THE TIE ROD IS BOLTED ON. IT'S ONLY BY THE GRACE OF GOD THAT IT DIDN'T COMPLETELY FAIL AND RESULT IN A INJURIOUS ACCIDENT, OR PERHAPS EVEN DEATH. I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED WHEN I PLAY BACK IN MY HEAD, DRIVING ON I-696 IN THE RAIN, IN DETROIT, AT NIGHT, WITH MY FRIENDS COMING HOME FROM A NIGHT AT THE FOX THEATRE, OR WHEN MY SONS AND I WENT OUT FOR MY BIRTHDAY. WOULD I BE ABLE TO CONTROL THE CAR IF THE FRONT WHEEL FELL OFF AT 70 MPH? MY BROTHER WORKS FOR JEFFERY BUICK-NISSAN IN ROSEVILLE, MI. I TALKED TO HIM ABOUT IT THIS MORNING. HE SAYS THE FRAME SHOULD NOT HAVE RUSTED THROUGH IN A NINE YEAR OLD CAR. IN FACT, HE SAID THERE WAS ANOTHER 1997 BPA IN HIS SHOP WITH THE SAME PROBLEM. I CAN'T EVEN REMEMBER HEARING ABOUT A CAR FRAME RUSTING THROUGH, EVER. IN ANY CAR. IT STANDS TO REASON THAT IF THERE ARE TWO 1997 BUICK PARK AVENUES WITH THE SAME PROBLEM, AT THE SAME TIME, THERE ARE PROBABLY MORE. I REALIZE THE CAR IS NINE YEARS OLD, BUT SURELY, SOMETHING AS FUNDAMENTAL AS A CAR FRAME CAN BE EXPECTED TO LAST LONGER THAN NINE YEARS. I BELIEVE IT WAS A MANUFACTURING FLAW AND THE MANUFACTURER SHOULD REPAIR IT. SINCE THIS JUST HAPPENED YESTERDAY, I'VE MADE NO ATTEMPT TO REPAIR IT YET. MY BROTHER WILL LOOK AT IT FIRST AND DIRECT ME. THE CAR IS NOT DRIVABLE. I'M STRANDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155957April 24, 2006
POWER TRAIN:AXLE ASSEMBLY
LEAKING TRANSAXLE FLUID LINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154978April 10, 2006
ELECTRICAL SYSTEM:IGNITION, STEERING:COLUMN
DT*:THE CONTACT STATED THERE WAS SMOKE COMING OUT OF THE STEERING COLUMN AND THE IGNITION SMELL OF ELECTRICAL WIRES BURNING. THIS OCCURRED SEVERAL SECONDS AFTER THE VEHICLE WAS STARTED. UPDATED 5/2/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155173March 29, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
1999 PARK AVENUE SENSOR FOR THE REAR WINDSHIELD CAUSED MOISTURE TO FREEZE ON THE WIPERS. *TS THE DEVICE CAUSED MOISTURE ON THE WINDSHIELD TO FREEZE ONTO THE WIPERS. THE END RESULT WAS THAT THE WIPERS WOULD NOT CLEAN OFF THE WINDSHIELD. THE SENSOR CAUSED THE BLADES TO MOVE SO QUICKLY THAT THEY SPED UP THE FREEZING PROCESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153729March 26, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
OUTSIDE DOOR HANDLES ON RF, RR, AND LR FAILED. MECHANISM INSIDE OF DOOR BROKE MAKING IT IMPOSSIBLE TO OPEN FROM THE OUTSIDE OF THE VEHICLE. EMPHASIZE THAT ONLY THE LF DOOR COULD BE OPENED FROM THE OUTSIDE. IN THE EVENT OF AN ACCIDENT, IT WOULD HAVE BEEN NECESSARY TO USE EXTRAORDINARY MEASURES TO REACH OCCUPANTS. RF, RR, AND LR DOOR HANDLES ALL FAILED IN THE EXACT SAME MANNER (PLASTIC COMPONENT ON DOOR HANDLE CRACKED/FATIGUED). CONDITION WAS CORRECTED BY REPLACING DOOR HANDLES. NO OBVIOUS DESIGN ENHANCEMENTS WERE OBSERVED ON REPLACEMENT PARTS. FAILED PARTS ARE AVAILABLE BY REQUEST.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153346March 21, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
DT*: THE CONTACT STATED THE VEHICLE STALLED AT VARIOUS SPEEDS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE STARTER, TIMING BELT, AND ELECTRONIC COMPUTER RELAY WAS REPLACED. AFTERWARDS, THE PROBLEM PERSISTED AND THE VEHICLE WAS SEEN BY A DEALER. A NHTSA RECALL, # 96V116000 CONCERNING THE FUEL SYSTEM WAS COMPLETED BY THE DEALER HOWEVER, THE STALLING ISSUE REMAINED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT REPAIR SHOP FOR FURTHER INSPECTION OF THE FUEL PUMP ASSEMBLY. UPON INVESTIGATION OF THE ENGINE COMPARTMENT, WHILE THE ENGINE WAS STARTED, A BACKFIRE OCCURRED AND DAMAGED THE ENGINE. THE INDEPENDENT MECHANIC ATTRIBUTED THE DAMAGE TO THE RECALL REPAIR. UPDATED 05/30/06 4 FUEL PUMPS REPAIRED IN THE LAST 6 MONTHS AND STILL THERE IS A SHORT IN THE AIR CONDITION AFTER FIXING THE RECALLS ON THE VEHICLE. IN ADDITION, CHECKED BRAKES DUE TO NOISE AND INCREASED STOPPING DISTANCE. FOUND REAR PADS WITH UNEVEN WEAR, AND REAR ROTORS FLAKING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154057March 14, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
1997 PARK AVENUE HAS DIFFICULTIES WITH THE ELECTRICAL SYSTEM. VEHICLE'S ENGINE BLEW UP AT 89,000 MILES BECAUSE THE INTAKE MANIFOLD LEAKED ENGINE COOLANT INTO THE ENGINE AND CAUSED IT TO SEIZE. *TS IN SEVEN YEARS THE CONSUMER HAD TO REPLACE THE VEHICLE'S BATTERY FIVE TIMES. ***NAR***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152377March 10, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS OR AT AN IDLE, KNOCKING NOISES CAME FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE ENGINE MOTOR MOUNTS WERE WORN AND NEEDED TO BE REPLACED. THE ENGINE MOTOR MOUNTS WERE REPLACED BY THE INDEPENDENT REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151649March 2, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT*: THE CONTACT STATED IN MAY 2003 THE VEHICLE WAS HARD TO START AT TIMES. THE DEALERSHIP DETERMINED THE PLENUM ON THE UPPER INTAKE MANIFOLD WAS CRACKED. THE DEALERSHIP REPLACED THE UPPER INTAKE MANIFOLD. TWO WEEKS AGO ON 2-4-06 THE VEHICLE SHUT DOWN WHILE DRIVING 65-70 MPH. THE VEHICLE WAS RESTARTED AND DRIVEN HOME. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP ON 2-6-06 WHERE THE DEALERSHIP DETERMINED THE PLENUM ON THE INTAKE MANIFOLD WAS CRACKED AGAIN. COOLANT HAD SEEPED INTO THE ENGINE RESULTING IN ENGINE FAILURE. THE ENGINE WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151916February 24, 2006
ELECTRICAL SYSTEM
1998 BUICK PARK AVENUE ULTRA SECURITY LIGHT COMES ON. *TS THE MECHANIC STATED THE DOOR MODULE NEEDED TO BE REPLACED AND THE SECURITY MODULE WAS PROBABLY DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151076February 23, 2006
AIR BAGS:FRONTAL
THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THERE WAS NO IMPACT TO THE VEHICLE. CAR WAS BEING PASSED BY A TRUCK CAUSING SOME AIR TURBULENCE BUT NO IMPACT. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10150418February 16, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
DT*: THE CONTACT STATED THE REAR WINDOW DEFROSTER DOES NOT ALWAYS DEFROST THE ENTIRE WINDOW. THE DEALERSHIP DETERMINED THE REAR WINDOW AND DEFROSTER UNIT NEEDS TO BE REPLACED. UPDATED 3/9/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149949February 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
ON STARTING ENGINE, INTAKE MANIFOLD EXPLODED VIOLENTLY AND ENGINE CAUGHT FIRE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10148803January 26, 2006
STEERING:HYDRAULIC POWER ASSIST SYSTEM
(1) SUDDEN INCREASE IN STEERING EFFORT. NO PRIOR INDICATION OF IMPENDING FAILURE. (2) MOMENTARY LOSS OF VEHICLE CONTROL DUE TO THE MAJOR INCREASE IN STEERING EFFORT WHILE TURNING LEFT OR RIGHT AT LOW SPEEDS, 20 MPH. I'M 81 YEARS OLD. (3) DEALER REPLACED THE STEERING RACK WITH WHAT I BELIEVE TO BE A REBUILT UNIT, THEREFORE, I IMAGINE THE OEM UNIT WAS RETURNED TO ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149727January 26, 2006
SEAT BELTS:FRONT:WEBBING
1999 BUICK PARK AVE FRONT PASSENGER SEAT BELT BECAME STUCK IN THE LOWER RETRACTION SYSTEM. *TS A RECALL WAS ISSUED, HOWEVER THE CONSUMER'S MODEL YEAR WAS NOT INCLUDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148532January 25, 2006
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
DT*: THE CONTACT STATED THE ANTI-THEFT CONTROLLER MALFUNCTIONED. THERE IS A NHTSA RECALL, REGARDING THE ANTI-THEFT CONTROLLER. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE INTERIOR LIGHTING INTERMITTENTLY ILLUMINATES, ALARM SYSTEM INDICATOR LAMP ILLUMINATES AND THE HORN DOES NOT WORK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION AND THE LOCAL MECHANIC DETERMINED THE MALL MODULE NEEDED REPLACED. UPDATED 02/27/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148108January 19, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING MY CAR I EXPERIENCED A LOSS OF ALL BUT MANUAL BRAKES. I MANAGED TO REACH A NEARBY SERVICE GARAGE WHERE IT WAS DETERMINED THAT ONE OF THE BRAKE LINES BETWEEN THE MASTER CYLINDER AND THE MODULATOR VALVE HAD CORRODED AND FAILED. THIS OCCURRED WHERE THE TUBING IS WEDGED TO A FLEX HOSE. THERE IS A SECOND LINE BETWEEN THE MASTER CYLINDER AND THE MODULATOR VALVE AND IT ALSO SHOWED SIGNS OF CORROSION AT THE SAME LOCATION. BOTH LINES HAVE BEEN REPLACED. I HAVE RETAINED THE OLD LINES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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