Buick LaCrosse Complaints

2,125 consumer complaints on file.

#11130247September 18, 2018
STEERING
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE THE CONTACT'S WIFE WAS BACKING OUT OF THE DRIVEWAY, THE STEERING SEIZED, AND THE ABS AND SERVICE STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129113September 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE SHIFTED ABNORMALLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 118,000. *TT CONSUMER STATED TRANSMISSION STOPPED WORKING. UPDATED 11/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128045September 7, 2018
ELECTRICAL SYSTEM
CAR IS STATIONARY. AT APPROXIMATELY 50000 MI. (AND 6 YRS OF AGE) ALL FOUR DOOR LOCKS STARTED RANDOMLY AND INTERMITTENTLY STICKING. SYMPTOM IS THAT, ONCE INSIDE THE CAR AND DOORS ARE LOCKED, DOORS WILL NOT UNLOCK AND HANDLES DO DO NOT OPEN THE DOORS FROM THE INSIDE. SOLUTION WAS TO OPEN THE WINDOW AND ATTEMPT TO OPEN FROM OUTSIDE WHICH SOMETIMES WORKED. THIS IS A SAFETY ISSUE. IF THERE IS AN ACCIDENT OR PASSENGERS ARE OTHERWISE IN DISTRESS, CANNOT EXIT THE CAR. HAVE SEEN REPEATED REPORTS OF THIS ISSUE WITH THIS CAR. SHOULD BE INVESTIGATED. SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128079September 7, 2018
UNKNOWN OR OTHER
MY TCS & ABS LIGHTS WILL NOT GO OFF. I AM UNABLE TO GET A LOT OF POWER AFTER STOPPING & MY CRUISE CONTROL WILL NOT ENGAGE. ??? THIS SEEMS TO BE A VERY COMMON PROBLEM IN ALL BUICK LACROSSES. RECALL?????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124674September 6, 2018
FUEL/PROPULSION SYSTEM
THE CODE INDICATES AN EVAPORATION LEAK FROM THE FUEL TANK.. EVERY TIME I PUT GAS IN THE CAR IT SPUTTERS OR STALLS BEFORE CRANKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122724August 27, 2018
ELECTRICAL SYSTEM
ALL 4 WINDOWS IN THE VEHICLE GO DOWN WHEN THE DRIVER AND KEY FOB ARE NO WHERE NEAR THE CAR. ONLY 1 TIME HAS THIS HAPPENED WHILE THE DRIVER AND KEY FOB HAVE BEEN IN THE CAR AND THE DRIVER WAS NOT TOUCHING THE FOB. IN THIS CASE THE DRIVER PUT UP THE WINDOWS, OPENED THE DOOR, DURING WHICH THE WINDOWS WENT BACK DOWN. ALL OTHER INSTANCES THE WINDOWS WENT DOWN IN VARIOUS LOCATIONS WITH NO COMMONALITY (MY PARENT'S HOUSE WHILE WE WENT SHOPPING, THE GYM, WALMART.) THIS HAS OCCURRED I BELIEVE 6 TIMES OVER 3 MONTHS. THE VEHICLE WAS PURCHASED APRIL 2017 AND HAS UNDER 11,000 MILES. TWICE THIS HAS OCCURRED AND DURING OR IMMEDIATELY FOLLOWING A RAINSTORM. ONCE CAUSING EXTREMELY SOAKED SEATS AND I DON'T KNOW HOW THE INSIDE ELECTRONICS, SUCH AS RADIO AND GPS WERE NOT RUINED. THE FIRST TIME MY CAR WAS LOADED WITH OVER $500 IN TOYS AND THANKFULLY NONE STOLEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120954August 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE "ABS LIGHT" HAS BEEN COMING ON FOR THE PAST SEVERAL YEARS. THE AIR CONDITIONER HAS NOT BEEN WORKING EFFICIENTLY FOR THE PAST 3 YEARS. I HAVE TAKEN IT TO THE DEALER AND THEY CONSISTENTLY STATE NOTHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120072August 15, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE SPEEDOMETER GAUGE KEPT FLASHING ON AND OFF. THE VEHICLE WAS TAKEN TO BERGSTROM BUICK GMC CADILLAC OF GREEN BAY (301 N TAYLOR ST, GREEN BAY, WI, (920) 522-4149) AND A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-4524536876. THE MANUFACTURER PROMISED TO CALL THE CONTACT BACK IN A WEEK. THE FAILURE MILEAGE WAS 73,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120104August 15, 2018
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER IN 2014 TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM); HOWEVER; THE REPAIR DID NOT PREVENT THE FAILURE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED AND ALL LIGHTS ON THE INSTRUMENTAL PANEL FLICKERED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT ALSO ADVISED THAT THE STEERING WHEEL LOST POWER STEERING ABILITY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119634August 13, 2018
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2016 BUICK LACROSSE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE VEHICLE SHOOK AND SWAYED TO THE LEFT AND RIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118910August 10, 2018
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 BUICK LACROSSE EQUIPPED WITH ADAPTIVE HEADLIGHTS. WHILE DRIVING DOWNHILL AT NIGHT, THE HEADLAMPS FAILED TO PROVIDE ADEQUATE ILLUMINATION. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHILE TRAVELING DOWNHILL. THE VEHICLE WAS TAKEN TO BURNWORTH-ZOLLARS CHEVROLET (350 US-6, LIGONIER, IN 46767, (260) 894-3127) TO BE DIAGNOSED. THE CONTACT STATED THAT THE HEADLAMPS WERE ADJUSTED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. **TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118766August 9, 2018
EXTERIOR LIGHTING
THE HEADLIGHT DRIVER MODULE (HDM) FAILED AND THE HEADLIGHTS WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115703August 4, 2018
SERVICE BRAKES, POWER TRAIN, STEERING
THE ENGINE LIGHT HAD COME ON AND I WENT TO A REPAIR SHOP TO HAVE IT REPAIRED. I WAS TOLD TO BRING IT BACK THE NEXT DAY AND ON MY WAY BACK THE CHARGING LIGHT CAME ON. I WAS ON THE HIGHWAY DOING 70 MILES AN HOUR IN A CURVE WHEN ALL SYSTEMS WENT DOWN THE INSTRUMENT PANEL LIT UP AND I LOST BRAKING, STEERING AND ALL OTHER FUNCTIONS. AND I WAS VERY LUCKY TO NOT HAVE WRECKED THE CAR. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114750July 31, 2018
AIR BAGS
I NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT WOULD TOGGLE BETWEEN ON AND OFF WHILE DRIVING. THE BUICK DEALER DIAGNOSTIC AND SCAN TEST REVEALED THAT THE PASSENGER SIDE PRESSURE SENSOR FAILED. COST OF REPAIR IS $2,000.00 WITH NO SAFETY WARRANTY OPTIONS AVAILABLE TO OFFSET THE COST. NO OBVIOUS DAMAGE TO PRESSURE SENSOR OR PASSENGER SIDE SEAT CUSHION CONTAINING THE BLADDER AND PRESSURE SENSOR IN THE YEARS OF OWNING THIS CAR TO WARRANT FAILURE OF PRESSURE SENSOR. DUE TO ABSENCE OF REASON FOR THE FAILURE OF THE PASSENGER SIDE PRESSURE SENSOR, I AM CONCERNED ABOUT POTENTIAL FAULTY SAFETY SYSTEMS ON MY VEHICLE. A FAILURE PRESSURE SENSOR IN THE PASSENGER SIDE COULD MEAN THAT IN THE EVENT OF A CRASH THE AIRBAG DOES NOT DEPLOY PROPERLY EVEN WHEN THERE IS A PASSENGER SITTING THERE. THEREFORE, IT IS A SAFETY RISK AND NEEDS TO BE REPLACED, BUT SINCE IT HAS NOT BEEN DAMAGED DURING OWNERSHIP I AM LED TO SUSPECT THAT IT IS A FAULTY PRESSURE SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114303July 28, 2018
AIR BAGS
WARNING LIGHT ON DASH LIGHTS UP..JUST BOUGHT THE CAR 10 DAYS AGO..AIR BAG LIGHT....JUST STARTED .....RESEARCHED....OVER260 COMPLAINTS NO DEATHS...1 INJURY AIR BAG DEPLOYED WHEN GETTING INTO CAR. SOME TOOK TO DEALER (MOST DID)..THEY SAY ITS A SENSOR...$1300 TO FIX. NO THIS LIGHT WASNT ON WHEN I BOUGHT THE CAR! DOES SOMEONE NEED TO DIE BEFORE THE MANUFACTURE STEPS UP???I HAVE NO MONEY TO FIX ANYTHING. A LAWYER IS MY NEXT STEP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113624July 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TAMARA RECALL-THE CAR ONLY HAS 67000 MILES ON IT, AND FOR SOME REASON IT IS USING OIL. THERE IS EXHAUST FUMES/SMOKE COMING OUT OF THE TAIL PIPE. THERE HAVE BEEN OCCASIONS WHERE IT HAS NOT STARTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT BRAND NEW OFF OF THE SHOWROOM FLOOR IN 2014, AND THEY DID A DIAGNOSTIC ON IT; AND INFORM ME THAT THEY CAN FIND NOTHING WRONG. WHY ALL OF THE SUDDEN IS THE OIL PRESSURE DOWN SO LOW AND MY WARRANTY WILL BE UP AT 70000 MILES. I ASKED THE TECHNICIAN TO EXAMINE THE DRIVETRAIN AND OTHER COMPONENTS COVERED UNDER THE WARRANTY; BUT THEY REFUSED. ALSO THE SCREEN ON THE SATELLITE RADIO AND CLOCK FADES OUT AND COMES BACK ON. THE DEALERSHIP FAILED TO PROVIDE A RESPONSE TO THIS AS WELL. I NEED ANSWERS TO DETERMINE THE CAUSE OF THE ENGINE AND ELECTRICAL PROBLEMS, BUT IF THE DEALERSHIP WHERE I PURCHASED THE VEHICLE CANNOT ANSWER THE QUESTIONS; WHAT IS LEFT TO DO TO GET IT REPAIRED PROPERLY? THE CAR IS STATIONERY WHEN THE SCREEN FADES OUT AND ALSO THE INSIDE LIGHTS GO OUT PERIODICALLY AS WELL AS THE HEADLIGHTS. WHAT CAN BE DONE? WE NEED ASSISTANCE. GM NEEDS TO KNOW THAT THIS DEALERSHIP IS PROVIDING LESS THAN SATISFACTORY SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113685July 25, 2018
EXTERIOR LIGHTING
MY LOW BEAM HEADLIGHTS CUT OFF AND DO NOT TURN BACK ON. IT HAPPENS A COUPLE TIMES A DAY AND I DO NOT FEEL SAFE DRIVING THIS VEHICLE. IT HAPPENS WHILE DRIVING. IT HAPPENS BOTH IN THE CITY AND ON THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112313July 19, 2018
POWER TRAIN
SITTING AT A RED LIGHT AND RELEASED THE BRAKE GAVE THE CAR GAS TO MOVE BUT JUST SIT THERE LIKE TRANSMISSION WASN'T ENGAGED. SECONE TIME CAR WAS BEING SLOWED DOWN WIFE GAVE IT SOME GAS TO MOVE ON UP TO STOP SIGN SHE SAID CAR WOULDN'T ACCERLATE SHE THOUGHT IT HAD WENT OUT OF GEAR FINALLY ENGAGED AND MOVED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112167July 18, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
LIGHTS KEEP GOING OFF AND ON AND AIR BAG LIGHT IS ON AND TRANSMISSION PROBLEMS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11110815July 11, 2018
SUSPENSION
FRONT STABILIZER BAR IS CRACKED ON BOTH SIDES WHERE THE BOLTS FROM THE LOWER CONTROL ARM GO THOUGH THE STABILISER BAR. CAR HAS NEVER BEEN IN A ACCIDENT, HAS 130,000 MILES, NEVER BEEN OFF ROAD. HAPPENED TO NOTICE IT WHILE REPLACING BRAKE PADS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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