BMW 328i Complaints

2,583 consumer complaints on file.

#11171980January 24, 2019
UNKNOWN OR OTHER
THERE IS A TURBO PROBLEM. MY CAR IS SHAKING WHEN I TURN IT ON. WHEN I REVERSE, THE CAR SHUTS DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171734January 23, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE VEHICLE WAS GOING DOWN A HILL (STRAIGHT FORWARD) ON A CA CITY STREET WHEN THE DRIVER SHIFTED FROM AUTO TO MANUAL GEAR. INSTEAD OF WORKING AS EXPECTED, THE CAR UNDERWENT A SUDDEN ACCELERATION AND BRAKING PROVED INEFFECTIVE. THROUGH A COUPLE SECONDS OF ATTEMPTED BRAKING WITH NO RESPONSE, THE CAR KEPT ON ACCELERATING INSTEAD. FINALLY, AFTER MAKING TWO TURNS ON THE HILL, THE CAR SPUN COMPLETELY OUT OF CONTROL AND SWERVED TO THE OTHER SIDE OF THE STREET WHERE IT CRASHED THROUGH FIVE TREES AND EVENTUALLY STOPPED. THE DRIVER LOSS OF CONSCIOUSNESS AND DELIVERED TO ER. THE WEATHER CONDITION WAS GOOD. THE FAILURE MILEAGE WAS 79,541. POLICY REPORT FILED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11171187January 21, 2019
TIRES
I HAD INSTALLED 4 NEW TIRES [P225/45R-17 MICHELIN PRIMACY MXM4 ZP TPC SPEC, RUN FLAT] IN NOVEMBER 2017 ON MY 2011 BMW 328I. ONE YEAR LATER I STARTED TO GET TIRE PRESSURE LIGHT ON MY REAR RIGHT TIRE. WHEN I WENT TO CHECK THE AIR, I NOTICED BOTH OF MY REAR TIRES WERE BOLD LIKE RACE CAR TIRES. I CALLED TIRE RACK TO FIND OUT ABOUT THE WARRANTY, THEY ASKED ME TO BY NEW ONES AND SEND THE OLD ONES BACK. I AM JUST CONCERN WITH THE CONDITION, IF THE TIRES SHOULD GET THIS BAD BEFORE ANY WARNING. I HAVE INCLUDED THE PICTURES OF THE TIRES THAT I PLAN TO RETURN TO TIRE RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170288January 16, 2019
STRUCTURE:BODY
THE DRIVER SIDE DOOR DOES NOT RELIABLY (I.E. <50% OF THE TIME) OPEN FROM THE INSIDE USING THE DOOR HANDLE WHEN THE VEHICLE IS STATIONARY. INSTEAD I HAVE TO PRESS THE CENTRAL UNLOCK BUTTON ON THE DASHBOARD (AN ELECTRICAL MECHANISM) TO UNLOCK THE DOOR PRIOR TO BEING ABLE TO OPEN IT WITH THE DOOR HANDLE. THIS IS A COMMON PROBLEM WITH THESE CARS AND IS A MASSIVE SAFETY RISK - E.G. IN THE EVENT OF AN ACCIDENT THE DRIVER MIGHT BE UNABLE TO EXIT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170177January 15, 2019
AIR BAGS
MY CAR ONLY HAS 62,900 MILES AND ABOUT TWO WEEKS AGO THE AIR BAG ALARM CAME ON WITHOUT ANY SITUATION OR ACCIDENT OCCURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166494January 11, 2019
ENGINE
TL* THE CONTACT OWNED A 2007 BMW 328I. WHILE DRIVING, THE ODOR OF SMOKE WAS PRESENT INSIDE THE VEHICLE. THE CONTACT STOPPED AND EXITED THE VEHICLE AS SMOKE AND FLAMES EMERGED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11166027January 9, 2019
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE ENTERING A PARKING SPACE AT 1 MPH, THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO BMW OF BELLEVUE (13617 NE 20TH ST, BELLEVUE, WA 98005, (425) 243-5201) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164488January 2, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL - I HAVE HAD TWO SEPARATE MAJOR ISSUES WITH THIS VEHICLE SINCE I PURCHASED IT IN MAY 2018. OVER A MONTH AGO , MY CAR STARTED TO MAKE A LOUD SQUEALING NOISE WHILE IDLED AT STOP LIGHT AND WOULD EASE UP WHEN I WOULD ACCELERATE. MY ENGINE WAS SHAKING SO BADLY THAT I COULD FEEL IT WITH MY FOOT ON BRAKE PETAL. MY ROOMMATE HEARD THE SQUEALING NOISE FROM INSIDE MY HOUSE AND CAME OUT TO SEE WHAT WAS WRONG. ENTIRE ENGINE WAS SHAKING AS IF SOMETHING WAS NOT ON PROPERLY. HAPPENED ONE OTHER TIME SINCE WHILE COMING BACK FROM WORK. SECOND MAJOR ISSUE OCCURRED WHILE ON THE WAY TO WORK MONDAY MORNING - I WAS MAKING A SEMI SHARP RIGHT TURN OFF RUFFIN MILL ROAD IN CHESTER AND MY 'SERVICE ENGINE SOON' LIGHT IMMEDIATE CAME ON AND THE CAR WENT FROM 35MPH TO 0 - MY CAR FELT AS IF I COULDN'T TURN THE WHEEL AND ENGINE STOPPED. I CUT THE CAR OFF THEN BACK ON - LIGHT WENT AWAY AND I WAS ABLE TO DRIVE. LESS THAN 5 MINUTES LATER, I WAS COMING TO A STOP LIGHT, ABOUT TO TURN LEFT AND THE SAME THING HAPPENED. CUT CAR OFF THEN BACK ON AND IT WAS OKAY. I HAVE HAD A LOT OF ISSUES WITH THIS CAR AND EVEN HAD TO GET BRAND NEW STARTER TWO WEEKS AFTER PURCHASE. ATTACHMENT SHOWS ALL ISSUE WITH CAR GIVEN TO ME BY MAINENTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164489January 2, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL - I HAVE HAD TWO SEPARATE MAJOR ISSUES WITH THIS VEHICLE SINCE I PURCHASED IT IN MAY 2018. OVER A MONTH AGO , MY CAR STARTED TO MAKE A LOUD SQUEALING NOISE WHILE IDLED AT STOP LIGHT AND WOULD EASE UP WHEN I WOULD ACCELERATE. MY ENGINE WAS SHAKING SO BADLY THAT I COULD FEEL IT WITH MY FOOT ON BRAKE PETAL. MY ROOMMATE HEARD THE SQUEALING NOISE FROM INSIDE MY HOUSE AND CAME OUT TO SEE WHAT WAS WRONG. ENTIRE ENGINE WAS SHAKING AS IF SOMETHING WAS NOT ON PROPERLY. HAPPENED ONE OTHER TIME SINCE WHILE COMING BACK FROM WORK. SECOND MAJOR ISSUE OCCURRED WHILE ON THE WAY TO WORK MONDAY MORNING - I WAS MAKING A SEMI SHARP RIGHT TURN OFF RUFFIN MILL ROAD IN CHESTER AND MY 'SERVICE ENGINE SOON' LIGHT IMMEDIATE CAME ON AND THE CAR WENT FROM 35MPH TO 0 - MY CAR FELT AS IF I COULDN'T TURN THE WHEEL AND ENGINE STOPPED. I CUT THE CAR OFF THEN BACK ON - LIGHT WENT AWAY AND I WAS ABLE TO DRIVE. LESS THAN 5 MINUTES LATER, I WAS COMING TO A STOP LIGHT, ABOUT TO TURN LEFT AND THE SAME THING HAPPENED. CUT CAR OFF THEN BACK ON AND IT WAS OKAY. I HAVE HAD A LOT OF ISSUES WITH THIS CAR AND EVEN HAD TO GET BRAND NEW STARTER TWO WEEKS AFTER PURCHASE. ATTACHMENT SHOWS ALL ISSUE WITH CAR GIVEN TO ME BY MAINENTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164538January 2, 2019
UNKNOWN OR OTHER
DURING RECALL FOR 17V-676 BLOWER MOTOR WIRING,IT WAS DETERMINED BLOWER MOTOR WAS DAMAGED BY BROKEN BLADES. WHILE RECALL CLEARLY STATES ANY ADDITIONAL COMPONENTS DAMAGED WILL BE REPLACED FREE OF CHARGE. BMW DEALER CHARGED ME FOR REPLACEMENT OF SAID ITEM. I AM SEEKING A REIMBURSEMENT OF$ 490.47
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164153December 31, 2018
AIR BAGS
TAKATA RECALL AIBAG LIGHT IS ON IN VEHICLE. I BARELY DRIVE CAR AND DO NOT UNDERSTAND WHY THIS IS ON. WHEN I CHECK RECALLS 8 SEEN THIS MODEL IS AFFECTED BUT WHEN I PUT IN VIN NO CURRENT REVEAL. THIS IS VERY CONTRADICTING. THE VEHICLE WAS STATIONARY. I TURNED IT ON TO WARM UP AND THE AIRBAG NOTIFICATION CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163977December 29, 2018
EXTERIOR LIGHTING
WAS GETTING WARNINGS ABOUT LEFT REAR BRAKE AND TURN LIGHTS MALFUNCTIONING FOR MONTHS THAT WOULD TURN ON AND THEN GO AWAY. ON CHRISTMAS DAY THE BRAKE LIGHT AND TURN LIGHT FOR LEFT REAR CAME ON AND STAYED ON. I WENT AND BOUGHT BULBS TO REPLACE THEM SINCE AT THAT POINT THE LIGHTS WERE NO LONGER WORKING (INSTEAD OF A WARNING THAT WOULD COME ON THEN GO RIGHT BACK OFF ONCE THE BRAKE WAS PRESSED OR LEFT TURN SIGNAL WAS USED). I TOOK THE TAIL LIGHT ASSEMBLY OFF TO REPLACE THE BULBS AND ONCE I DISCONNECTED THE WIRING HARNESS I DISCOVERED THAT THE GROUND PIN WAS MELTED OFF THE TAIL LIGHT SIDE OF THE CONNECTOR AND STUCK INTO THE WIRING HARNESSES. I HAVE NEVER MADE AN NHTSA COMPLAINT BEFORE, BUT FELT THIS WAS DANGEROUS BETWEEN THE FACT THAT 1 IT PULLED ENOUGH CURRENT TO MELT THE WIRING PIN INTO THE HARNESS AND 2 I WAS DRIVING DOWN THE ROAD AND LOST REAR BRAKE TAIL AND TURN LIGHTS ON THE LEFT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163894December 28, 2018
AIR BAGS, SEAT BELTS, SEATS
EVERY SO OFTEN I GET AN ERROR MESSAGE THAT SAYS 'PASSENGER RESTRAINT SYSTEM MALFUNCTION'. I KNOW THIS IS A COMMON ERROR MESSAGE FOR BMW VEHICLES & THEIR OWNERS. I HAVE TAKEN IT TO THE DEALERSHIP AND BEEN TOLD THAT IT COULD BE REPAIRED AT MY EXPENSES...WHY?! WHEN SO MANY VEHICLES HAVE THE SAME ISSUE AND IT'S NOT USER ERROR...TIME FOR A RECALL! COME ON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163339December 25, 2018
ENGINE
A BURN SMELL IS COMING THRU THE VENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163277December 24, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR SMELLS LIKE GASOLINE AND IS LEAKING GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162937December 21, 2018
AIR BAGS, SERVICE BRAKES
AIR BAGS FAILED TO DEPLOY IN A ACCIDENT CAUSING INJURY *DSY *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11162347December 18, 2018
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
THE VEHICLE FRONT END WILL SHAKE AND LURCH LEFT AND RIGHT WHEN DRIVING AT FREEWAY SPEEDS. WHEN DRIVING AT OR BELOW 25MPH, AND A SMALL BUT SHARP BUMP IN THE ROAD IS DRIVEN OVER, THE ENTIRE STEERING COLUMN WILL SHAKE AND THE SUSPENSION IN THE FRONT (IN PARTICULAR THE DRIVERS SIDE) WILL MAKE A LOUD CLUNKING/POPPING SOUND. I'VE HAD THE VEHICLE INSPECTED BY THE DEALERSHIP 2 TIMES. THEY TELL ME THAT THE NOISE IS NORMAL AND COMMON ON THIS YEAR AND MAKE. WHEN GOING ONLINE AND TYPING INTO GOOGLE "2016 BMW 328I STEERING NOISE/SUSPENSION NOISE" THERE ARE HUNDREDS OF REPORTS OF EXACTLY WHAT I'M EXPERIENCING. I'M AFRAID THAT THE VEHICLE WILL LOSE CONTROL AT SOME POINT IF THE STEERING OR SUSPENSION FAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162050December 17, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE WAS COMING APART. THE VEHICLE WAS TAKEN TO NALLEY BMW OF DECATUR (1606 CHURCH ST, DECATUR, GA 30033, (404) 994-4329) WHERE IT WAS DIAGNOSED THAT A NEW SUBFRAME NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160759December 11, 2018
AIR BAGS, ENGINE, EXTERIOR LIGHTING
FAULT IN AIRBAG ON SCREEN, COMES ON AND OFF. STARTED AROUND 61,513 MILES. EXACT MESSAGE "FAULT IN AIRBAG, BELT RENSIONER OR BELT-FORCE LIMITER. FEW DAYS LATER, CHECK ENGINE COMES ON, ALONG WITH HIGH RPM'S, WHILE STRUGGLING TO ACCELERATE. 12/10/2018 ENGINE IS EXTREMELY LOUD AND DROPPING OFF AT DEALER. ALSO BACK TAIL LIGHTS HAVE MOISTURE, BACK PASSENGER WAS REPLACED A YEAR AGO. DRIVER SIDE NOW NEEDS REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157273December 10, 2018
UNKNOWN OR OTHER
DRIVING WEST ON I-70 FROM INDIANAPOLIS, IN TOWARDS TERRE HAUTE, IN SUNROOF EXPLODED OUTWARD. EXTREMELY LOUD NOISE LIKE GUN SHOT. VERY LITTLE TRAFFIC AND NOTHING HIT MY CAR. GOING 70 IN 70MPH ZONE. TEMP APPROX. 38 DEGREES. GLASS FELL IN TO VEHICLE AND ON ME AND IN HAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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