BMW 328i Complaints

2,583 consumer complaints on file.

#11190105March 19, 2019
ENGINE
I WAS ON MY WAY TO MY AUNT'S FUNERAL WHEN THE CAR STALLED IN THE LEFT TURN LANE AT A BUSY INTERSECTION IN THE CITY (DENVER; EVANS AND UNIVERSITY) AND WOULD NOT START AGAIN. I CALLED TRIPLE A AND A TOW TRUCK HAULED AWAY THE CAR AFTER BEING HONKED AT FOR TWENTY MINUTES, WITH OTHER DRIVER'S GOING AROUND US BY USING THE SIDE OF THE ROAD MEANT FOR DRIVER'S GOING IN THE OPPOSITE DIRECTION. THE GARAGE MECHANIC FROM AUTO STATION SAYS THAT THE PROBLEM IS BROKEN BOLTS ON CAM PHASER; THEY FOUND ONE BOLT; THREE OTHERS ARE MISSING. WE HAVE TO PURCHASE A NEW ENGINE AT A COST OF OVER $7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189751March 18, 2019
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, SEATS
THE SEAT AIR BAG SENSOR MAT HAS FAILED THE AIRBAG LIGHT STAYS ON.THE 2006 TO 2008 MODELS WERE RECALLED FOR THIS EXACT PROBLEM BUT NOT THE 2009.THOS IS A SERIOUS SAFETY ISSUE BECAUSE THE AIR BAG WILL NOT DEPLOY ON THE PASSENGER SIDE WITH A FAULTY SENSOR.CONTACTED BMW WILL NOT REPAIR UNLESS YOU PAY FULL PRICE.THIS IS A JOKE BECAUSE THE REPAIR IS 1500 DOLLARS OR MORE, THE CAR ONLY HAS 77000 MILES AND HAS BEEN WELL TAKEN CARE OF. A RECALL SHOULD BE ISSUED BECAUSE THIS A SERIOUS AND COMMON PROBLEM WHICH IS VERY EXPENSIVE TO REPAIR AND IS A HORRIBLE DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186349March 13, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
TAKATA INFLATORS. PASSENGER SEAT MAT/OCCUPANCY SENSOR CAUSING AIR BAG LIGHT TO TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186257March 12, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE FWY. THE SYSTEM IN MY CAR ANOUNCED FOR ME TO STOP AS IT WAS DETECTING AN ERROR. I PULLED ASIDE TURN OFF THE ENGINE, WAITED SOME TIME, TURNED ENGINE BACK ON AND CAR WOULD NOT START. CALLED TOWING SERVICES AND TAKEN TO A MECHANIC. PER MECHANIC THE MOTOR ENGINE DIED. HAD NO CAR SINCE 12/20/2018. PLEASE ASSIST INCIDENT HAPPEN ON 12/20/2019 NEAR CERRITOS CALIFORNIA. 605 S FWY AROUND 6:30AM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185789March 11, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER AIR BAG SENSOR IN THE SEAT MAT IS DEFECTIVE CAUSING THE AIR BAG TO NOT READ CORRECTLY THE PASSENGER WEIGHT AND POSSIBLY DEPLOYING WITH A CHILD IN THE SEAT. THE LIGHT REMAINS ON AT ALL TIMES. THERE ARE RECALLS OUT FOR OTHER BMW AUTOS FOR THIS SAME REASON 17V-428 - THIS MODEL AND YEAR WASN'T INCLUDED IN THE RECALL LIST BUT IS ALSO CARRYING A DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185933March 11, 2019
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I HAD A BLOWER MOTOR REPLACED 2 TO 3 YEARS PRIOR TO RECALL AT A SHOP OTHER THAN BMW .BMW OF NORTH AMERICA SAID I WOULD BE PAID FOR THE PART BUT I NEEDED TO BRING IT TO BMW TO VERIFY A BMW PART WAS USED. I BROUGHT IT TO BMW OF BAYSIDE AND THEY VERIFIED IT WAS A BMW PART. I HAD A COPY OF MY BILL FROM THE REPAIR SHOP WITH THE BMW PART AND LABOR COST. NOW THEY SAY I CAN NOT BE PAID BECAUSE I NEED A RECEIPT FROM AN AUTHORIZED BMW PART CENTER. REPAIR WAS DONE 3 YEARS AGO AND THE SHOP NO LONGER HAS THE RECEIPT. I AM WRITING TO YOU FOR YOUR ASSISTANCE IN OBTAINING THE REFUND THAT I AM DUE FOR THIS REPAIR. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185136March 8, 2019
UNKNOWN OR OTHER
MY CLOSED ELECTRIC SUNROOF EXPLODED AT 70 MPH. NO ONE NEAR ME, NOT DRIVING UNDER ANYTHING. SOUNDED LIKE AN EXPLOSION, GLASS FROM THE CENTER RAINED DOWN ON ME AND THE REMAINING GLASS IS PUSHED OUT, NOT IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184535March 6, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE AND SPUTTERED WHEN DEPRESSING THE ACCELERATOR PEDAL. ON SEVERAL OCCASIONS, SMOKE WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO CLASSIC BMW (2571 SOM CENTER RD, WILLOUGHBY HILLS, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11182115February 23, 2019
AIR BAGS
"TAKATA RECALL...I RECEIVED A LETTER FROM BMW I WOULD SAY SUMMER OF 18 STATING THAT THEY ARE EXTENDING MY WARRANTY ON MY PASSENGER AIR AIRBAG AND A MONTH BEFORE THAT MY AIRBAG LIGHT HIGHLIGHTED ON MY DASHBOARD I TOOK IT TO MY LOCAL BMW DEALER AND THEY SAID THERE WAS NOTHING WRONG I WOULD NEED TO PAY FOR THE DIAGNOSTIC I DON'T BELIEVE I SHOULD HAVE TO I HAVE A LETTER STATING IT'S EXTENDED AND THE LIGHT IS ON I'M AFRAID IT WILL GO OFF I NEED TO GET A LETTER FROM BMW TO COVER THIS PLEASE CONSIDER RECALLING THE AIRBAG SOONER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181750February 22, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
I HAVE DONE THE MOST RECENT 3 RECALLS ON MY BMW, I NOTICED THROUGH KREDIT KARMA THAT IT CLAIMS A FOURTH ONE FOR THE DETECTION MAT ON THE PASSENGERS SEAT AIR BAG SYSTEM. I DID MENTION THIS RECALL TO BMW WHEN I RECENTLY VISITED FOR THE 3 MOST RECENT RECALLS, BUT THEY CLAIMED IT WAS NOT AFFECTED. THE ALERT OF THE MALFUNCTION ONLY SHOWS WHEN PASSENGER IS SEATED, IT CLEARS AFTER TURNING OFF IGNITION, BUT ONCE BACK IN PASSENGER SEAT, IT MALFUNCTIONS ONCE AGAIN. I WOULD JUST LIKE SOME CLARIFICATION ON THIS IF POSSIBLE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181658February 21, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING OR WHEN PARKING THE VEHICLE, A STRONG BURNING ODOR OF PLASTIC EMITTED THROUGH THE VENTS. THE CONTACT CALLED CLASSIC BMW AT (214) 778-2600 (LOCATED AT 6800 DALLAS PKWY, PLANO, TX 75024) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT DRIVEN TO THE DEALER DUE TO THE BURNING ODOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TT CONSUMER STATED VEHICLE WAS REPAIRED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11181461February 20, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
MY CAR BURST INTO FLAMES AHILE DRIVING DOWN THE HIGHWAY. THE ELECTRICAL SYSTEM WENT OFF IMMEDIATELY AND I WAS TRAPPED IN CAR. A NEARBY PASSENGER BROKE MY WINDOW TO ME OUT. IF IT WASN'T FOR THE MAN I WOULD HAVE LOST MY LIFE!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11180977February 18, 2019
STEERING
I HAVE A PROBLEM WITH BMW 328I MY STEERING WHEEL, IT IS BLOCKED AND I CAN NOT TURN IT ON OR MOVE AND I THINK THAT IS BMW PROBLEM BECAUSE THOSE PARTS ARE VERY EXPENSIVE AND IT IS NOT SOMETHING THAT WE CUSTOMERS HAVE TO PAY FOR SOMETHING THAT IS DEFECTIVE OF FABRIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179830February 13, 2019
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT SMELLED BURNING WIRES AND STATED THAT THE BLOWER MOTOR TURNED ON AND OFF AFTER THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE SYMPTOMS WERE SIMILAR TO THOSE LISTED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). AN INDEPENDENT MECHANIC VERIFIED THE FAILURE WITH THE VEHICLE. BMW PORTLAND (2001 SW JEFFERSON ST, PORTLAND, OR 97201, (971) 340-4590) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11175843February 9, 2019
ELECTRICAL SYSTEM
TRUNK WILL NOT OPEN. THE FOB, BUTTONS, LATCH...NOTHING WORKS TO OPEN THE TRUNK. THE ONLY WAY IT WILL OPEN IS IF I REACH INTO THE TRUNK FROM BEHIND THE REAR SEAT AND PULL THE EMERGENCY LATCH RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175132February 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
AT STOP LIGHT, WARNING ON THE DASHBOARD "DRIVE MODERATELY, INCREASED STEERING EFFORT REQUIRED. CONSULT SERVICE CENTER." THE STEERING WAS VERY TOUGH TO ROTATE AND IT CREATED PANIC. AFTER A COUPLE OF HOURS, RESTARTED CAR AND THE STEERING WAS MORE MANAGEABLE. DEALER CAME BACK SUGGESTING THE CAR NEEDS "REPROGRAMMING" AND DESPITE UNDER BMW PLATINUM EXTENDED WARRANTY 236 USD WAS CHARGED . SHOULD HAVE BEEN COVERED OR AN OUTRIGHT RECALL INSTEAD OF CHARGING AS IF IT IS A FEATURE. I WOULD REQUEST NHTSA TO LOOK INTO THE MATTER AND MAKE BMW RESPONSIBLE FOR SUCH MISTAKES INSTEAD OF CONSUMER PAYING. I COULD HAVE BEEN IN AN ACCIDENT ON THE FREEWAY FOR A SOFTWARE BUG WHICH BMW CREATED. IF THIS IS HOW BMW INTENDS TO MAKE MONEY OF SERVICE, IT IS A SERIOUS CORRUPTION AND SHOULD BE INVESTIGATED. LET ME KNOW IF YOU IF YOU NEED ANY FURTHER INFORMATION TO MAKE A CASE OR TEST THE CAR. FAULT CODES 4823C2 480AB8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174265February 4, 2019
POWER TRAIN, UNKNOWN OR OTHER
I WOULD LIKE TO NOTE THAT IT WAS THE DRIVESHAFT THAT CAUSED THIS. THE CONNECTION BETWEEN THE DRIVESHAFT AND THE FLANGE LOOSENED COMPLETELY. THERE ARE PREVIOUS RECALLS FOR THIS WITH BMW. THE VEHICLE WAS ON A HIGHWAY, GOING 65MPH AND ALL OF A SUDDEN THERE WAS VIBRATION AND NOISE FROM UNDERNEATH THE VEHICLE. ALL OF A SUDDEN IT SLOWED DOWN TO THE POINT WHERE IT WOULD NO LONGER DRIVEABLE. I WAS GOING 5MPH (BARELY) TO GET OFF THE EXIT AND WAS NOT ABLE TO MAKE A TURN. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO MOVE TO A SAFE PARKING LOT 10 FEET AWAY. ONCE I WAS SAFE, THE CARE SHUTDOWN AND WAS NO LONGER ABLE TO TURN BACK ON. OIL WAS COMING OUT OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173842February 3, 2019
STRUCTURE:BODY
MY MOONROOF SPONTANEOUSLY EXPLODED TODAY (AROUND 5:40PM). I WAS DRIVING OPEN ROAD (CITY, ABOUT 30-35MPH) AND THERE WAS NO EVIDENCE OF A ROCK OR OTHER FOREIGN BODY OTHER THAN GLASS IN MY CABIN. THE EDGES OF THE REMAINING GLASS OF THE MOONROOF TILTED UPWARDS. THE NOISE AND GLASS SURPRISED ME AND I DRIFTED INTO THE MEDIAN BRIEFLY BEFORE CALMING DOWN/REGAINING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172382January 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WAS DRIVING ON HIGHWAY WHEN SUDDENLY CAR STOPPED AND WAS NOT ABLE TO PUT ON NEUTRAL I ALMOST GOT REAR ENDED BY SEVERAL CARS HAD TO BE TOWED CAR STILL DOESNT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172047January 25, 2019
ELECTRICAL SYSTEM, STEERING, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING APPROXIMATELY 30 MPH AND APPROACHING A STOP SIGN, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED. WHEN THE VEHICLE WAS RESTARTED, THE SERVICE ENGINE SOON INDICATOR ILLUMINATED AND THE FAILURE RECURRED. THE CONTACT CALLED BMW OF WILMINGTON AT 910-338-2149 (LOCATED AT 4920 NEW CENTRE DR, WILMINGTON, NC 28403) AND THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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