BMW 328i Complaints

2,583 consumer complaints on file.

#11511586March 13, 2023
ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING
The contact owned a 2008 BMW 328I. The contact stated while driving at an undetermined speed, there was smoke coming from the vehicle. The contact stated that the vehicle overheated. The check engine warning light was illuminated. The contact stated that the engine was misfiring. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the PCV valve heater was melted. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the vehicle had since been sold. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511207March 10, 2023
ENGINE AND ENGINE COOLING
The contact’s mother owns a 2012 BMW 328I. The contact stated while driving 30 MPH, the vehicle was overheating and there was a burning plastic odor coming from the A/C vents. The contact veered to the side of the road and turned off the vehicle. The check engine warning light and the coolant temperature warning light were illuminated. Additionally, upon parking the vehicle for 10 minutes, there was smoke coming from underneath the hood of the vehicle. The vehicle was towed to an independent mechanic several times, where the cooling system components were replaced; however, the failure persisted. The contact stated that the failure occurred after driving for 20-30 minutes. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); which she related to the failure. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510609March 7, 2023
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2011 BMW 328I. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact also stated that the vehicle stalled while starting during colder weather. The contact received notification of NHTSA Campaign Number: 17V676000 (Electrical System) and 22V119000 (Engine and Engine Cooling). The contact made a local dealer aware of the failure and the recall notification; however, the contact was directed to contact the manufacturer for further assistance with towing the vehicle or driving out of state to be serviced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue but was unable to provide further assistance. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510659March 7, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328I. The contact stated while driving 45 MPH, there was a burning odor coming through the A/C vents. There was also smoke coming from underneath the hood of the vehicle. The check engine warning light was illuminated. The contact veered to the side of the road and turned off vehicle. The contact then added coolant to the vehicle. The contact stated upon restarting the vehicle, the check engine warning light remained illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring. Additionally, the contact stated that the vehicle was losing motive power while driving at various speeds. The contact stated that the failure occurred intermittently. The contact stated that the vehicle was towed to the dealer several times. The dealer performed unknown repairs on the vehicle; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510413March 6, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle was making abnormal sounds. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 78,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509888March 2, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328i. The contact had received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that after parking and turning off the vehicle, she remained inside, and there was a burning smell. The contact stated that smoke was coming from the passenger floorboard and that after exiting the vehicle, there was also smoke coming from the hood, and after opening it, there were flames seen. The contact stated that she extinguished the flames with a garden hose and did not require calling the fire department. The contact made a local dealer aware of the failure and recall and scheduled a recall repair appointment. The vehicle was then taken to the dealer; however, the mechanic denied completing the recall remedy after the fire. The vehicle had not yet been diagnosed or repaired. The manufacturer was made aware, and a case was opened. The approximate failure mileage was 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11509487February 28, 2023
AIR BAGS, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2009 BMW 328I. The contact stated that upon starting the vehicle, the air bag warning light and the ABS warning light were illuminated. The message "Do Not Drive" was displayed. The contact stated that the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 20V017000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509111February 25, 2023
AIR BAGS, SEAT BELTS
Received display notification of "Passenter-restraint system: Fault in airbag, belt tensioner or belt fore limiter. Continue wearing safety belt. Consult nearest service center." Upon taking to service center, they mentioned there was no recall for airbag. Peace of mind placed at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508610February 22, 2023
FUEL/PROPULSION SYSTEM
Unknown, BMW had to replace an eccentric shaft sensor, valve cover fuel pump sensing unit after check engine light appeared. The repair was significant and appeared to be a huge safety hazard from my understanding. Please look into this matter. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507984February 18, 2023
ENGINE
The camshaft gear bolts on my car broke causing it to stall in a roadway. Upon further investigation BMW did issue a recall for this very well known problem to them however they decided to EXCLUDE the station wagon models. All of these cars have the exact same engine whether its the coupe, sedan, or convertible. All the same exact engine. My car is a station wagon which was excluded. This is a major issue for all owners of these cars. BMW used aluminum bolts in this location and they end up shearing off causing major engine damage. BMW needs to remedy this issue by adding the station wagon cars to the recall. This problem should have been fixed years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507408February 15, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I.The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506730February 11, 2023
AIR BAGS, SEAT BELTS
The airbag light just turned on on me, I was looking to see if there was a recall on it, but since there isn’t, I want to make sure I’m not the only one with this problem. Also the seat belt light is on, I clicked all seat belts in, and the light remains on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506627February 10, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506662February 10, 2023
ENGINE AND ENGINE COOLING
The contact's son owns a 2011 BMW 328I. The contact stated that while her son was driving approximately 25 MPH, the vehicle stalled in the middle of the road. The contact's son attempted to restart the vehicle numerous times, but the vehicle would not start. The contact stated that her son was not aware of any warning lights being illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the VANOS bolts and VANOS unit needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506418February 9, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2007 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that there was an abnormal burning plastic odor after starting the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 100,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506436February 9, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated that while driving at various speeds, the vehicle was losing motive power with the check engine warning light and three other unknown warning lights illuminated. The contact stated that the vehicle was able to restart after multiple attempts. The contact also stated that the vehicle felt hot inside despite not using the heater. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact made a local dealer aware of the issue and the failure; however, the dealer did not provide towing assistance for the vehicle to be taken for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506309February 8, 2023
ENGINE
The contact owns a 2007 BMW 328I. The contact stated that while driving at various speeds, there was a burning odor coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not yet taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505577February 4, 2023
AIR BAGS, SEAT BELTS
My mat sensor in my passenger seat is not working properly. Nobody ever really sits in the passenger seat and the light came on stating that someone is sitting in the passenger seat when there is actually nobody sitting in the seat! Which means the airbag will not deploy this seems to be an issue with many 09 bmw 328i vehicle’s! I noticed through research that vehicles prior to said year had same issues and was part of a recall. I feel this should also be part of a new recall with this vehicle year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505368February 3, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated that on several occasions while driving at various speeds or while the vehicle was idling, the vehicle intermittently stalled. The contact then stated that previously, he was able to turn off and restart the vehicle however, the vehicle recently failed to restart. The check engine and service engine soon warning lights were illuminated. The contact stated that he towed the vehicle himself to an independent mechanic where it was diagnosed that the starter needed to be replaced; however, the failure recurred. The contact then stated that the vehicle remained at the independent mechanic and was diagnosed, and it was determined that the camshaft bolts failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504968February 1, 2023
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Reporting very dangerous sudden unintended acceleration of 2015 BMW 328i: When about to back out of a parking space in a parking garage, I pressed the brakes and turned on the ignition switch. After looking around to ensure no cars or people were near the car, I put the gear shift in reverse, turned my whole head entirely over my right shoulder to look through the back windshield and, seeing nothing behind me, began to slowly lift my foot from the brake to reverse out of the parking space. I turned the steering wheel towards the left and the back of the car went to the left. The bumper gently tapped a white column that had been out of sight all the way further over my right shoulder. I gently pressed on the brake, and when I switched the gear shift into drive, the car suddenly and explosively accelerated forward extremely fast and sped out of control. I pressed the brakes to stop the car, which did nothing, and the car slammed into cement wall so hard that it sounded like an explosion and the air bags deployed. I hit my mouth/face/head on the air bag and got whiplash from the sudden stop. When I got out of the car, a couple who’d heard the explosion drove by and asked if I was ok. After a few moments I reached into the car to turn off ignition switch. This event resulted in very serious damage to the car, which was totaled, and I received medical injuries. This incident was reported to my automobile insurance company and to North America BMW, who has escalated the report to higher levels due to the seriousness of the incident, and will be doing investigations this week. The accelerator pedal or gear box dangerously and seriously malfunctioned, and the car is available for inspection upon request. My safety was seriously at risk as I have headaches and whiplash symptoms. If there were no wall there, or if there had been people or cars anywhere in front of the car, they would have been killed and smashed because the car suddenly accelerated so quickly.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to BMW 328i