BMW 328i Complaints

2,583 consumer complaints on file.

#11596388June 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595989June 23, 2024
FUEL/PROPULSION SYSTEM
The car loose power while driving, near stop it pulls hard as it wants to turn off. Have show multiple times the fuel system error and shut off while operating. Is been doing the same problems for years now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595483June 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. Additionally, the contact stated that the vehicle made an abnormal knocking sound while driving. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the VANOS bolts were replaced twice; however, the OBD scanner indicated diagnostic test codes related to the VANOS bolts. The vehicle was temporarily repaired. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595393June 19, 2024
ENGINE
The engine started stalling and rough riding. Now it will not start. The issue is with one of the recalls that there is no remedy for. I have a car that I cannot drive and that I am still paying for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595280June 19, 2024
ENGINE
I received recall notice 23V-707 in December 2023. In January of 2024, less than a month after receiving the notice for recall 23V-707, the SES light came on. The recall letter states that if this happens do not continue to drive your vehicle. You should immediately bring the vehicle in for recall repairs. I contacted my local BMW dealership and was told to bring the vehicle in, but there was nothing they can do at that time and there is nothing they can do at this time. I have contacted BMW's consumer relations department and have been given the same information. There has been no subsequent information or update by BMW. It is now June 2024; I feel this recall has not been handled in a timely matter. Had I brought my vehicle into my local BMW dealer 6 months ago, where would they have stored it, they do not have the space to keep my vehicle protected from the elements and they could not or would not answer that question. My vehicle that is not to be driven per the recall 23V-707 letter sits safely in my garage. The appearance is that BMW has no sense of urgency to make repairs to these older vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595343June 19, 2024
ENGINE
My car falls under Safety Recall 23V-707 VANOS. This RECALL came out around October 2023...today we are in June 2024 and BMW has not taken care of this problem yet. Eight months have passed and they still say "no remedy available". Are they taking responsibility if someone has a catastrophic accident while driving these recalled vehicles? Will they pay hospital/funeral expenses if someone gets hurt or die? I am scared of driving my car and had to find alternate transportation thanks to BMW and their ineptitude to take care of this problem in a timely manner.... BTW...they are not covering the expense of the alternate transportation costs.... When will the NHTSA take action to get this fixed? Eight months of waiting are too much already. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595060June 18, 2024
ENGINE
I had just came off the interstate off ramp I-44 and Chestnut Expressway when out of nowhere my Drivetrain Malfunction warning came on then the car started shaking horribly and sounded awful. Pulled over immediately and it wouldnt restart and if it did it would shut itself off almost immediately. It is currently at BMW of Springfield, they said all my sensors are correct but believe that the timing chain guide teeth busted somehow in the engine?!? Thought it could be due to the VANOS recall but my VIN isn’t included and clearly should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594136June 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted and informed the contact that the repair would be an out-of-pocket expense. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593416June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593542June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593217June 8, 2024
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
Timing chain broken, sas light on, drivetrain malfunction…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593141June 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592188June 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 40 MPH, the check engine warning light and other unknown warning lights illuminated. The contact stated that the vehicle stalled. The contact stated that failure had occurred several times however, the vehicle was not taken to a dealer; however, the local dealer was called. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592241June 3, 2024
UNKNOWN OR OTHER
My VANOS bolts became loose and are missing. This caused my car to no longer turn on. The service engine soon light turned on right before this happened. It has been months since I have heard anything and it does not seem like BMW is doing anything to fix this problem. The remedy should be to replace the VANOS bolts free of charge, but nothing has been done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592137June 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled and lost motive power. In addition, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was misdiagnosed. The contact stated that several parts were replaced, including a new radiator hose, a new water pump, and several unknown sensors. The failure reoccurred and became persistent. The contact stated that the vehicle had to be towed to the residence three times. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592035June 2, 2024
FUEL/PROPULSION SYSTEM
Water pump and Thermostat failure at 60,000 miles even after a replacement.car continues to overheat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591708May 31, 2024
ENGINE
Engine running rough. Stalls on occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591472May 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591155May 28, 2024
ENGINE
This recall (23V-707) was announced 6 months ago and yet the status is “remedy not available” so I’m submitting a complaint that this recall is not being handled in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591015May 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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