Audi · Model Report

Audi Q5 e2021

Showing safety data for the 2021 model year only.

Model YearAll 2025 2024 2023 2021 2020

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News

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2021 Audi Q5 e — Audi Q5 e electrical malfunction

2021-2022 Audi Q5 e Electrical System Malfunction TSB

Audi has issued TSB 2081028/1 for 2021-2022 Q5 e models regarding an 'electrical system malfunction' warning light and a no-drive condition. This document details common diagnostic trouble codes (DTCs) such as U01A000 and advises technicians to contact the Technical Assistance Center.

2021 Audi Q5 e — Audi Q5 e high-voltage battery deterioration

2021-2024 Audi Q5 e High-Voltage Battery Deterioration TSB

This Technical Service Bulletin (TSB) 2079556/1 addresses issues in 2021-2024 Audi Q5 e PHEV models where the MIL light illuminates due to deterioration in various high-voltage battery modules, indicated by DTCs such as P0A7F00, P0EDD00, P0EDE00, P0EDF00, P0EE000, P0EE100, P2CCC00, and P2CCD00…

2021 Audi Q5 e — manufacturer_communication document image 1

2021, 2023-2024 Audi Q5 e 3-Phase Wire Chafing TSB

Audi has released Technical Service Bulletin 2077614/2 for 2021, 2023-2024 Audi Q5 e vehicles, addressing potential chafing of the 3-phase wiring in the front underbody area on the passenger side. This issue, typically found during routine service, involves the high-voltage wiring contacting the…

2021 Audi Q5 e — Audi Q5 e electrical system fault

2021-2023 Audi Q5 e / A7 e Electrical System Fault TSB

Audi has released Technical Service Bulletin 2068630/5 to address an "Electrical System fault" that may appear in the instrument cluster of 2021-2023 Audi Q5 e and A7 e models. This issue is often linked to Diagnostic Trouble Code (DTC) U041300 and can prevent the vehicle from starting. The repair…

2021 Audi Q5 e — Audi e-tron AC app timeout

2020-2023 Audi e-tron Models myAudi App AC Timeout TSB

Audi Technical Service Bulletin 2076636/2 details a solution for 2020-2023 Audi e-tron models where the myAudi app times out when attempting to start the auxiliary air conditioner. This issue is often accompanied by error messages like 'Auxiliary air conditioner could not be started: Timeout' with…

2021-2023 Audi Q5 e Fuel Tank Juddering TSB

Audi has released Technical Service Bulletin (TSB) 2077067/1 to address a condition where 2021-2023 Audi Q5 e vehicles may experience juddering from the fuel tank when the combustion engine engages. This TSB outlines a diagnostic and repair procedure involving a software update and inspection of…

2021 Audi Q5 e High-Voltage Battery Deterioration TSB

Audi has released Technical Service Bulletin 2076982/1 for the 2021 Audi Q5 e, addressing issues related to high-voltage battery deterioration. Owners may see a yellow engine warning light or experience reduced electric range, with various DTCs logged.

2021-2023 Audi Q5 e / A7 e Shuddering When Charge Low TSB

Audi has issued Technical Service Bulletin 93 24 31 2071340/3 to address a condition where 2021-2023 Audi Q5 e and A7 e vehicles may experience shuddering when the engine is switched on and the high-voltage battery charge level is low. This TSB outlines software updates for the Hybrid Battery…

2021-2023 Audi Q5 e / A7 e Shuddering Low Charge TSB

Audi Technical Service Bulletin 2071340/2 addresses a condition in 2021-2023 Audi Q5 e and A7 e models where the vehicle shudders after pulling away when the engine is on and the high-voltage battery charge is low. A software update to the Hybrid Battery Management control unit is prescribed.

2021 Audi Q5 e — Audi Q5 e gearbox malfunction P288200

2021-2024 Audi Q5 e / A7 e Gearbox Malfunction TSB

Audi has released Technical Service Bulletin 2070965/4 to address a gearbox malfunction message and DTC P288200 in 2021-2024 Audi Q5 e and A7 e vehicles. The issue is caused by a software error in the transmission control module and is resolved with a software update.

2021-2024 Audi Q5 e / A7 e Red Electrical System Fault P0AC000

Audi TSB 2074901/1 addresses a red electrical system warning in 2021-2024 Q5 e and A7 e models, with DTC P0AC000. Owners may see 'electrical system fault. Safely stop vehicle' and be unable to start the vehicle. Audi advises against component replacement as a permanent solution is pending.

2021 Audi Q5 e / A7 e MIL On P0E9700 TSB

Audi has released Technical Service Bulletin 2063043/2 addressing the Malfunction Indicator Lamp (MIL) illuminating due to Diagnostic Trouble Code P0E9700 in 2021 Audi Q5 e quattro and A7 e quattro vehicles. This issue is related to the DC/DC Converter Voltage Sensor 'C' Circuit and requires a…

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Recent Complaints

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#11756692Aug 13, 2026

UNKNOWN OR OTHER

On August 11th, 2026 right before noon, the sunroof on my Audi Q5 (hybrid, 2021 model) exploded without warning. Luckily noone was hurt but the explosion alone was enough to distract someone to run off the road. Luckily there were no pedestrians around otherwise they could have been hit by flying glass. And luckily the sunroof cover was protecting me otherwise the glass would have been all over the cabin. I had never heard of exploding sunroofs but have since learned that it’s a known problem. I realize there was an investigation which was eventually called off with no results, but I want you to know that the problem is still there. There was nothing wrong with our sunroof. I wasn’t hit by any debris, it just exploded out of nowhere. I seriously thought I was shot at. I am emailing to bring this back to your attention in the hopes that you don’t shrug this off. The explosion was loud and freaked me out. People could have gotten hurt.

No injuries · No fire · No crash

#11756691Aug 13, 2026

UNKNOWN OR OTHER

No injuries · No fire · No crash

#11742774Jun 8, 2026

POWER TRAIN

I and my wife were emerging from an intetstate highway entrance ramp when our car suddenly and completely lost power. A "Transmission Malfunction" warning suddenly (and for the first time) appeared on the dashboard.We had just completed a merge with heavy traffic going 70-75 miles per hour. Immediately behind our car was a very large tractor-trailer that hit its brakes but came within inches of the rear of our car before we could get on the highway shoulder--i.e., we came extremely close to suffering serious injury or death. The car was towed to the nearest Audi dealer, where it was determined that the Transmission Control Module had to be replaced, at a cost of $8,000. The warranty on the car is 4 years/40,000 miles, while our car is 5 years, 2 months old, and has 47,000 miles on the odometer. The dealer (Flow Audi of Charlottesville) confirmed the car's problem and determined that, because of the threat to safety, the cost of the repair, and the lack of any previous warning, it should be covered by warranty in spite of the car's age and mileage, but Audi has refused to do so. Audi has been aware of this problem with Q5e (plug-in hybrid) models such as ours, as they have published a Technical Service Bulletin about it (without provision for the affected vehicles to be examined or repaired). The vehicle is still at the dealer for repair (as of 06/08/2026).

No injuries · No fire · No crash

#11738560May 18, 2026

ENGINE

Vehicle has an issue with the transmission control, it will not reliably shift into the appropriate gears as it gains speed, often slipping & shuddering, sometimes even slamming into a higher gear. A few times it has stayed in first or second gear as I was pulling onto a busy street into oncoming traffic, I was unable to gain speed without taking my foot off the gas entirely and trying again. This creates a very dangerous situation as I was unable to get to speed, cars did have to slow & go around me as I was not able to speed up I did get a warning light a couple of times, dashboard read "Drive system: Malfunction! Please contact Service" Dealership said it gave the code "P288200," and stated that this indicated "Engine disconnect clutch engagement fault." Audi has a TSB for remedy (Audi Technical Service Bulletin 2070965), in which is stated that "There is a software error in the transmission control module." This indicates that this is an ongoing issue with this component. The dealership that I brought it to was able to replicate the problem when test driving the car. quoted a $537 software update to remedy the malfunction.

No injuries · No fire · No crash

#11732886Apr 21, 2026

WHEELS, UNKNOWN OR OTHER

The warning lite for the low tire pressure comes on randomly and consistently. I've taken it in about 5 times and have been told the tire pressure is fine and it is just a built in defect. I am concerned because I can't check my tires constantly and especially when I am on the freeway. I fear for my safety, the safety of my passengers and the vehicles around me. It happens on the loaners they give me, so I know it is not just my vehicle. I've talked to corporate and they seem very unconcerned. Can you help at all?' I'm considering selling it because of this issue, but don't want some one else coming back on me about it if they get in an accident.

No injuries · No fire · No crash