Audi · Model Report

Audi Q5 e2024

Showing safety data for the 2024 model year only.

Model YearAll 2025 2024 2023 2021 2020

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News

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2024 Audi Q5 e — manufacturer_communication document image 1

2024-2025 Audi Q5 e 12V Battery Discharge TSB 2074126/5

Audi has issued Technical Service Bulletin 2074126/5 for 2024-2025 Q5 e models, addressing 12V battery discharge caused by high-voltage charging unit bus wake-ups. This bulletin describes symptoms and a temporary workaround while a permanent solution is developed.

2024 Audi Q5 e — Audi Q5 e engine warning lamp

2024-2025 Audi Q5 e Engine Warning Lamp TSB 2080142/1

Audi has issued Technical Service Bulletin 2080142/1 for 2024-2025 Audi Q5 e PHEV vehicles, addressing an engine warning lamp (MIL) illumination caused by a software issue affecting the refrigerant pressure sensor. This can lead to various diagnostic trouble codes (DTCs), including P2CD400…

2021-2025 Audi Q5/A7 e Gearbox Malfunction TSB 2070965/5

Owners of 2021-2025 Audi Q5 e and A7 e vehicles may experience a "Gearbox malfunction message" and DTC P288200. Audi Technical Service Bulletin 2070965/5 outlines a software update for the transmission control module to resolve excessive engine disconnect clutch slippage.

2024-2025 Audi Q5 e 12V Battery Discharge TSB 2074126/4

Audi has released Technical Service Bulletin (TSB) 2074126/4 for 2024-2025 Q5 e models addressing a 12V battery discharge issue. This occurs due to bus wake-ups by the high-voltage charging unit. Owners may experience a discharged battery after the vehicle has been stationary or during…

2021-2025 Audi PHEV Exhaust Emissions Warning Lamp TSB

Audi TSB 2079117/1 addresses the exhaust emissions warning lamp (MIL) activating in 2021-2025 Audi A7, A8, and Q5 PHEV models. This can be triggered by specific refrigerant pressure sensor fault codes (P053100, P0EBF00, P251600, P0EC400, P1C5E00) due to a software issue, often without an actual…

2024-2025 Audi Q5 e 12V Battery Discharged TSB 2074126/2

Audi has issued TSB 2074126/2 for 2024-2025 Q5 e PHEV vehicles regarding 12V battery discharge caused by bus wake-ups from the high-voltage charging unit. A software fix is pending, and a temporary workaround is available.

2024 Audi Q5 e — Audi Q5 e red electrical system fault P0AC000

2021-2024 Audi Q5 e / A7 e Red Electrical System Fault P0AC000

Audi has released Technical Service Bulletin (TSB) 2076748/1 to address a red electrical system warning and vehicle no-start condition in certain 2021-2024 Audi Q5 e and A7 e models. This issue is often accompanied by Diagnostic Trouble Code (DTC) P0AC000.

2024 Audi Q5 e — Audi Q5 e battery charger software

2024-2025 Audi Q5 e Battery Charger Software Update

Audi has issued Service Action 93SG for 2024-2025 Q5 e models to update high-voltage battery charger software. This update resolves an erroneous instrument cluster warning message and issues with 110V charging not reaching 100% due to overly sensitive diagnostic software and a B200000 fault code.

2024-2025 Audi Q5 HYBRID Battery Charger Software Update

Audi Service Action 93SG addresses an erroneous warning message and charging issues in 2024-2025 Audi Q5 HYBRID models. A software update for the high-voltage battery charger control module resolves the problem, which prevents 100% charging with a 110V cable.

2024 Audi Q5 e — Audi Q5 e instrument cluster warning

2024 Audi Q5 e Instrument Cluster Warning TSB

Audi has released Technical Service Bulletin 93 24 16 2075301/2 for 2024 Audi Q5 e quattro vehicles experiencing a "warning message in instrument cluster" and logging DTC B200000. This TSB outlines a software update for the high-voltage battery charging unit control module (J1050) to resolve the…

2024 Audi Q5 e — Audi Q5 e B200000 warning message

2024 Audi Q5 e B200000 Warning Message TSB

Audi Technical Service Bulletin 2075301/1 addresses a common issue in 2024 Q5 e models where owners see a 'Warning message in instrument cluster' and diagnostic trouble code B200000. This TSB outlines a software update for the high-voltage battery charging unit (J1050) to resolve the problem.

2024 Audi Q5 e — Audi P288200 gearbox malfunction

2021-2024 Audi Q5 e / A7 e Gearbox Malfunction TSB

Audi has released Technical Service Bulletin (TSB) 2070965/4 for 2021-2024 Q5 e and A7 e models. This bulletin addresses a 'Gearbox malfunction message' appearing in the instrument cluster, often accompanied by Diagnostic Trouble Code (DTC) P288200, caused by a software error in the transmission…

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Recent Complaints

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#117582621 InjuredAug 20, 2026

SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS

I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy street. There were cars coming in the distance but far enough away that it should not have stopped. Luckily they were far enough away that they could see me stopped because I could not get the car to move until I put the car in park and then back into drive. Additionally, there were cars behind me which could have easily rear ended me due to the unexplained abrupt stop. I have taken the vehicle to the dealer for the issue and they were not able to recreate the problem. They told me they changed some settings on the sensors and to keep the outside sensors clean. I keep my car very clean and do not live in an area where debris would accumulated on the sensors to create a problem. The adjustments they made did not help and I still experience the problems. I will be taking it back to the dealer again to report it again to them. At this point I do not feel safe driving the car and will express that to the dealer when I take it in.

#11734714Apr 29, 2026

ELECTRICAL SYSTEM

While normal driving the screen infotainment system or MMI turns off and takes a few minutes to come back up. When it comes back up it does not remember the user and asks for a PIN code. This is very disruptive as it happens while driving and is not safe to drive while it is rebooting It also happens randomly and there is no pattern to it , can happen once or twice or not happen for a given drive period

No injuries · No fire · No crash

#11732114Apr 18, 2026

LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS

The system continues to sound an alarm and flash a warning that lane departure and collision is malfunctioning. We took it to the dealership, they told us two things: it may be a software glitch but they couldn’t recreate it and all systems are normal currently. We live 2.5 hours from the dealership and had to take the day off, rent a vehicle during the repair because no loaner was available. We started our return trip, the vehicle sounded the warning an additional three times yesterday and then again today 3 more times by lunch.

No injuries · No fire · No crash

#11727662Mar 28, 2026

ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL

My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1/20/2025 at 4:12 PM. The battery level reached zero and the vehicle switched from battery power to gas. The warning message appeared and the accelerator stopped working. We had to leave the highway, stop the vehicle, and restart it before the accelerator worked again. I retained a screenshot of the warning message from this event. Second incident: On 1/31/2026 at 4:26 PM. The battery ran out and the vehicle switched from battery power to gas. The same warning message appeared and the accelerator again stopped working. I was able to pull off at a service area, shut the vehicle off, and restart it. Restarting cleared the warning and restored accelerator function. I retained a photo of the error message and dashcam video showing the vehicle speed and rapid deceleration. I reported this condition to Audi West Chester on 2/12/2025 [XXX] XXX) and again on 2/13/2026 [XXX] ). The dealer was unable to determine the cause or repair the problem. I do not consider the vehicle safe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

No injuries · No fire · No crash

#11702283Dec 1, 2025

SUSPENSION

4 weeks ago, I noted the front of the vehicle sitting lower than the rear. When it was started, a warning message indicated air suspension failure, then an attempt to correct. The front raised itself and the warning stopped. I took it to the dealer for a charging recall the next day and told them about it, but nothing was found. A month later, yesterday, the same thing occurred, and I took it to the dealer again today.

No injuries · No fire · No crash