Acura TL Complaints

3,117 consumer complaints on file.

#10319710March 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MY ACURA 3.2 TL TRANSMISSION PROBLEM, GEAR SLIPPING AND COULD BE POTENTIAL HIGH/FATAL RISK ON A HWY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319495March 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE FIRST OWNER OF THIS CAR (FROM 3.5 MILES ON THE ODO) AND MY 2002 ACURA TL-S HAS THE ORIGINAL DEFECTIVE TRANSMISSION (ACCORDING TO ACURA SERVICE DEPARTMENT) AND STARTED SLIPPING AT 75,000 MILES ABOUT 4 YEARS AGO. THE ACURA SERVICE DEPARTMENT TESTED THE CAR DURING AN AIRBAG RECALL AT THAT TIME AND WAS NOT ABLE TO REPLICATE THE PROBLEM EVEN THOUGH IT WAS CLEAR TO ME THAT THE TRANSMISSION WAS SLIPPING SLIGHTLY BETWEEN 2ND AND 3RD GEAR. NOW, 4 YEARS LATER AND AT 166,500 MILES, THE TRANSMISSION IS SLIPPING MORE NOTICEABLY AND MORE FREQUENTLY (ONCE IN ABOUT EVERY 3 TIMES). ACURA CARLAND OF DULUTH, GA HAD ME TAKE OFF WORK EARLY AND DRIVE ONE HOUR TO SEE THEM AND CHECK OUT WHAT'S GOING ON. ONCE I DROVE ACROSS TOWN IN SEVERE RAIN AND BROUGHT IT IN, THEY DISMISSED ME WITHIN 5 MINUTES WITHOUT EVEN TESTING OR DRIVING MY CAR BECAUSE "IT HAD TOO MANY MILES." THEY COULD HAVE EASILY TOLD ME THAT OVER THE PHONE. I COMMUTE TO WORK 120 MILES ROUNDTRIP EACH DAY AND I FELT I DIDN'T GET THE TIME AND RESPECT THAT I DESERVE. I AM CONCERNED ABOUT MY SAFETY BECAUSE THIS IS MY ONLY CAR AND THEY DIDN'T EVEN TELL ME IF I SHOULD REPLACE THIS RIGHT AWAY OR IF I HAVE ENOUGH TIME TO SAVE UP FOR THIS $4000 REPAIR OF A TRANSMISSION THAT SEVERAL ACURA SERVICE AND SALES DEPARTMENTS HAVE TOLD ME HAD FLAWED DESIGN AND PARTS WHICH WERE SOMEWHAT MODIFIED IN FUTURE TRANSMISSIONS WHICH I FEEL I AM EITHER ENTITLED TO EVEN IF I HAVE TO BEAR SOME PORTION BUT NOT ALL OF THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319397March 13, 2010
AIR BAGS:FRONTAL
THE DASHBOARD IN MY 2004 ACURA TL IS CRACKED FROM THE WINDSHIELD DOWN TO THE GLOVE COMPARTMENT ON THE RIGHT HAND SIDE. IT APPEARS TO GO RIGHT OVER THE PASSENGER SIDE AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319279March 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A SERIOUS PROBLEM WITH ACURA'S LACK OF CONCERN OVER THEIR HORRIBLE TRANSMISSIONS FOR THE ACURA TL 2002 MODEL. MY CAR WILL RANDOMLY BE IN GEAR AND NOT ACCELERATE, RIGHT IN THE MIDDLE OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319351March 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED BETWEEN 137,000-138,000 MILES. ACURA ALLEGES POWER TRAIN UPGRADE WAS INSTALLED. INDEPENDENT TRANSMISSION REPAIR DEALER STATED THE TRANSMISSION DID NOT HAVE REQUIRED UPGRADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318853March 11, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 1999 ACURA 3.2TL. THE CONTACT RECEIVED RECALL REPAIRS (NHTSA CAMPAIGN ID NUMBER 02V12000: ELECTRICAL SYSTEM: IGNITION: SWITCH) DUE TO A FAULTY IGNITION SWITCH. LATER, WHILE DRIVING 30 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. HE WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED ALTHOUGH THEY WERE AWARE OF THE PROBLEM WITH THE IGNITION SWITCH, THEY WOULD NOT COVER ANY COSTS FOR THE REPAIR. THE CONTACT WAS NOT CONVINCED THAT THE DEALER ACCURATELY REPAIRED THE VEHICLE UNDER THE RECALL. THE CONTACT IS CONCERNED THAT HIS SAFETY WAS AT RISK WHILE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 101,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 08/19/10*BF UPDATED 08/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317976March 9, 2010
STEERING
WHILE DRIVING MY 2009 ACURA TL WITH 10,000 MILES ON IT THE STEERING WHEEL LOCKED UP. BEFORE I COULD STOP THE CAR I SIDESWIPED A GUARDRAIL CAUSING MINOR COSMETIC DAMAGE. THE CAR WAS TOWED TO DEVAN ACURA IN NORWALK CT. THEY COULD NOT FIGURE OUT WHAT WAS WRONG SO THE ENGINEERS FROM HONDA WERE CALLED. THEY DISASSEMBLED THE STEERING SYSTEM PART BY PART. THE PARTS WERE SENT OUT TO CALIFORNIA TO THE HONDA ENGINEERS. AFTER "CAREFUL INSPECTION" THEY COULD NOT FIND ANYTHING WRONG WITH THE PARTS. THEY ARE SAYING THE STEERING WAS DAMAGED AS A RESULT OF THE ACCIDENT. THAT IS EXACTLY THE OPPOSITE OF WHAT ACTUALLY HAPPENED!! THEY ARE TRYING TO COVER UP A SERIOUS SAFETY ISSUE! I ASKED THEM TO REPLACE THE PARTS AND TO PAY FOR THE DAMAGE TO THE CAR BUT THEY REFUSED. INSTEAD THEY GAVE ME A BILL FOR $3500.00 AMERICAN HONDA CORPORATION IS NOT STANDING BEHIND THEIR PRODUCT AND LETTING THE CUSTOMERS DOWN. I SUGGEST THINKING TWICE ABOUT BUYING A HONDA OR ACURA BECAUSE THIS IS THE WAY YOU WILL BE TREATED IF YOU HAVE A PROBLEM! SO MUCH FOR THE SAFETY OF THEIR CUSTOMERS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10316877March 4, 2010
AIR BAGS
ON THE DASHBOARD THERE IS A CRACK AT THE PLACE WHERE THE AIR BAG IS SUPPOSE TO DEPLOY. THE CRACK WAS NOT CAUSE BY IMPACT NOR BY THE SUM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316229March 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 ACURA TL. THE DRIVE GEAR ON THE WARNING PANEL FLASHED BEFORE THE TRANSMISSION LOCKED AND THE ENGINE STALLED. HE DID NOT DEPRESS THE BRAKES NOR THE ACCELERATOR PEDAL TO CAUSE THE VEHICLE TO SKID. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER WHO STATED THAT THE TRANSMISSION FAILED. THE TORQUE CONVERTER WAS RECONDITIONED AND REPAIRS WERE MADE TO OTHER ELEMENTS OF THE TRANSMISSION. LATER, THE CONTACT FOUND A RECALL CAMPAIGN SIMILAR TO THE FAILURES HE EXPERIENCED (NHTSA CAMPAIGN ID NUMBER 04V176000, POWER TRAIN: AUTOMATIC TRANSMISSION). THE MANUFACTURER WAS CONTACTED TO SEEK REIMBURSEMENT, HOWEVER THEY STATED THAT THEY WERE NOT LIABLE FOR THE FAILURE OR REPAIRS MADE AT THE OWNER'S EXPENSE BECAUSE THE PREVIOUS OWNER ALREADY HAD RECALL REPAIRS PERFORMED ON THE VEHICLE. HE ALSO STATED THAT INTERMITTENTLY, WHILE PLACING THE VEHICLE IN DRIVE, ANY LOW GEAR OR THE PARK POSITION, THE GEARS WOULD FLASH ACROSS THE INSTRUMENT CONSOLE. THE FAILURE MILEAGE WAS APPROXIMATELY 188,656 AND THE CURRENT MILEAGE WAS 211,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316266March 3, 2010
STEERING
WHILE DRIVING MY NEW 2009 ACURA TL THE STEERING WHEEL LOCKED UP. I WAS DRIVING IN THE SNOW IN CT AT ABOUT 6:00 PM ON FEB 17TH. I WAS TRAVELING DOWN A HILL IN MY HOMETOWN THAT I HAVE DRIVEN ON LITERALLY THOUSANDS OF TIMES. I KNOW THE HILL IS FAIRLY STEEP SO I WAS GOING VERY SLOW (ABOUT 10 MPH) AT THE BOTTOM OF THE HILL THE ROAD CURVES TO THE LEFT. AS I APPROACHED THE TURN MY STEERING WHEEL LOCKED IN PLACE AND I SLID INTO THE GUARDRAIL DOING ONLY MINOR COSMETIC DAMAGE TO THE RIGHT FROM BUMPER AND FENDER. THE CAR HAD TO BE TOWED FROM THE SCENE BECAUSE THE STEERING WHEEL WAS STILL LOCKED SOLID. THE ACURA DEALER IN NORWALK CT HAS HAD THE CAR ON A LIFT FOR ALMOST 2 WEEKS AND STILL DOES NOT KNOW WHY THAT HAPPENED. NEEDLES TO SAY I DON'T WANT THE CAR BACK! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10314790February 27, 2010
STRUCTURE
2004 ACURA TL DASHBOARD IS SEVERELY CRACKED IN SEVERAL PLACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314493February 26, 2010
ELECTRICAL SYSTEM
2005 ACURA TL..BATTERY NEEDED REPLACED TWICE AND VEHICLE ONLY HAS 60K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313957February 24, 2010
AIR BAGS, FUEL SYSTEM, OTHER
2003ACURATL 4 DOOR. THE PASSENGER AIRBAG LIGHT COME AT DIFFERENT TIMES WHEN DRIVING THE CAR WITH SOMEONE IN THE SEAT. THE GAS PEDAL ALSO IS STARTING TO STICK AND HARD TO PUSH DOWN TO MOVE THE CAR FORWARD. COULD THERE BE A RECALL MAYBE A INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313967February 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) IN MY ACURA 3.2 TL YEAR 2000, IT WAS FOUND THAT THIS MODEL HAS A DEFECT THAT MAY RESULT IN THE PARTIAL OR COMPLETE FAILURE OF THE AUTOMATIC TRANSMISSION AT ANY SPEED. FOLLOWING THE CLASS ACTION LAWSUIT ([XXX]), THE WARRANTY ON THE TRANSMISSION OF THIS VEHICLE WAS EXTENDED TO 109,000 MILES. MY CAR'S VIN NUMBER IS PART OF THIS RECALL. MY CAR STARTED TO SHOW SIGNS OF TRANSMISSION ISSUE AT ~100,000 MILES (ANOTHER ~8000 MILES LEFT WITH THE WARRANTY). I NOTICED THE SLIPPING OF GEARS, HESITATION AND DOWNSHIFTING OF GEARS AND THE D5 INDICATOR BLINKING. MY FAMILY AND MY CAR POOL PARTNER, CAN ATTEST TO THIS ISSUE. MY COWORKERS HAVE HEARD ME TALK ABOUT THIS ISSUE. WHEN THE CHECK ENGINE LIGHT CAME ON, I CALLED THE DEALERSHIP AND EXPLAINED THE SYMPTOMS, THEY SUSPECTED TRANSMISSION AND ADVISED TO ALSO CONSULT ACURA UNDER RECALL. I CALLED ACURA CLIENT SERVICE AND HE ADVISED ME TO TAKE THE CAR TO THE DEALER TO GET IT CHECKED UNDER THE WARRANTY. THE TECHNICIAN AT THE DEALERSHIP DROVE THE CAR AT DIFFERENT TIMES AND COULDN'T REPRODUCE THE PROBLEM. THIS PROBLEM WAS INTERMITTENT, SOMETIMES THE CHECK ENGINE LIGHT WOULD COME ON AND AFTER DRIVING COUPLE OF TIMES IT WOULD RESET ITSELF. NOW THE PROBLEM HAS BECOME WORST AND THE CAR IS NOT DRIVABLE, DEALER HAS CONFIRMED THAT THE TRANSMISSION NEEDS TO BE REPLACED. I FILED A COMPLAINT WITH ACURA, AND THEY DON'T WANT TO TAKE ANY RESPONSIBILITY BY SAYING THE WARRANTY HAS EXPIRED. I UNDERSTAND THAT THE CAR NOW HAS DRAGGED TO 145K MILES AND HAS PASSED THE RECALL LIMITS BUT IF THE DEALER PERFORMED CORRECTIVE MEASURES AND DID THE TEST CORRECTLY WHEN I TOOK IT UNDER THE WARRANTY, I WOULD NOT HAVE THIS PROBLEM TODAY. THE BOTTOM LINE IS THIS MODEL AND YEAR OF THE CAR HAS FAULTY TRANSMISSION, I HAD THE PROBLEM WITHIN THE WARRANTY PERIOD, REPORTED AND GOT CHECKED. SINCE THE CHECK WAS NOT PERFORMED CORRECTLY, I WOULD LIKE ACURA TO TAKE RESPONSIBLY AND FULFILL THE RECALL COMMITMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313047February 23, 2010
STRUCTURE
2004 ACURA TL WITH HUGE CRACKS IN DASH AROUND AIRBAGS. CAR HAS BEEN GARAGE KEPT AND TOTALLY BABIED. DASH NEEDS TO BE REPLACED. NOT SURE THE AIRBAGS WILL WORK PROPERLY IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313320February 23, 2010
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL*THE CONTACT OWNS 2000 ACURA TL. THE VEHICLE WAS TRAVELING AT AN UNKNOWN SPEED RATE. THE CONTACT OBSERVED THAT THE INTERIOR REAR MIRROR WAS COVERED THREE QUARTERS WITH A BLACK RESIDUE. THE AUTHORIZED DEALER WAS NOTIFIED OF THE DEFECT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312443February 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STARTED SLIPPING BETWEEN 2 AND 3 GEAR CONTACTED ACURA DEALER THEY TOLD ME THAT THEY CAN'T HELP ME BECAUSE MY CAR WAS OUT OF WARRANTY AND I HAVE TO PAY FULL PRICE TO GET FIXED. REALLY UNHAPPY WITH ACURA. ALWAYS WAS A ACURA PERSON UNTIL NOW WHEN I BOUGHT ACURA TL 2002 ONE YEAR AGO. HAVE 125000 ON IT AND NEVER HAD ANY IDEA THAT TRANSMISSION WILL GO OUT. I WAS READING AND NOTICE EVEN AFTER DEALER CHANGING TRANSMISSION THEY STILL GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312038February 19, 2010
AIR BAGS:SIDE/WINDOW
I WAS APPROACHING A TRAFFIC LIGHT IN MY ACURA TL 2008 CAR. AS I WAS PRESSING THE BRAKES, MY DRIVER SIDE AIR BAGS DEPLOYED. THERE WAS NO CAUSE THAT COULD HAVE TRIGGERED THE AIR BAGS TO DEPLOY; MY CAR WAS NOT HIT IN THE SIDE, THERE WAS NO DEBRIS ON THE ROAD, THERE WERE NO POT HOLES IN THE ROAD. THE AIR BAGS DEPLOYED FOR NO REASON. I HAVE TAKEN MY CAR TO THE ACURA DEALERSHIP AND UPON INSPECTING IT THEY DECIDED THAT THE AIRBAGS DEPLOYED BECAUSE OF A POT HOLE, WHICH IS NOT TRUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311926February 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 ACURA TL TRANSMISSION SUDDENLY FAILED CAR HAD 99,500 MILES ,WAS TOWED TO ACURA DEALER , TOLD $4300FOR NEW TRANSMISSION BECAUSE I DIDN'T FALL WITH-IN VIN # FOR 105,000 MI FREE REPLACEMENT (EARLY 2003) I FEEL PROBLEM WAS NOT FIXED IN MID 2003 AND I SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311086February 16, 2010
AIR BAGS:SIDE/WINDOW, AIR BAGS
I'D LIKE TO BRING TO YOUR ATTENTION AN IMPORTANT PUBLIC SAFETY ISSUE WITH ACURA. THEIR AIRBAGS HAVE THE POTENTIAL TO DEPLOY SPONTANEOUSLY. THIS HAS HAPPENED YESTERDAY TO ME 2/15/2010. I WAS DRIVING ON ROUTE 83 IN BALTIMORE AT AROUND 6AM AND WITHOUT ANY IMPACT OR WARNING, MY FRONT AND REAR DRIVER'S SIDE AS WELL AS THE DRIVER'S SEAT AIRBAGS DEPLOYED IN MY 2005 ACURA TL. I THOUGHT SOMEONE WAS SHOOTING OR MY TIRE BLEW OUT. I IMMEDIATELY GOT OUT OF THE CAR AND CHECKED THE CAR AND FOUND NOTHING WRONG, EXCEPT THE AIR BAG DAMAGE. IT DAMAGED MY DRIVER?S SEAT AND INTERIOR ROOF IN THE FRONT AND BACK. THE STEERING WHEEL AIR BAG DID NOT DEPLOY, NOR DID THE AIR BAGS INFLATE. THE CAR WAS DRIVABLE, BUT THE SEAT BELT WAS BROKEN. AFTER SETTLING AT WORK, I PLACE A CALL TO MY INSURANCE COMPANY AND TO NORRIS ACURA (ELLICOTT CITY, MD) WHERE I HAVE MY AUTO SERVICE DONE. THE INSURANCE COMPANY ASKED ME TO CONTACT ACURA BECAUSE THERE MAY BE A MANUFACTURER'S DEFECT. ACURA ASKED ME TO BRING MY CAR IN THE NEXT DAY. THEY EVALUATED THE CAR AND ASKED ME TO CONTACT MY INSURANCE COMPANY EVEN THOUGH THERE'S NO PHYSICAL DAMAGE TO THE CAR. THEY INSIST THAT I MUST HAVE HIT A POT HOLE, ICE OR SOMETHING. I HIT NOTHING. IF THAT WAS THE CASE AND I HIT SOMETHING, THE AIR BAG SHOULD HAVE DEPLOYED AND INFLATED. THEY NEVER INFLATED, THEY JUST DEPLOYED. THE AIR BAG IN THE STEERING ALSO NEVER DEPLOYED. SO IF THEY SAY THAT I MUST HAVE HIT SOMETHING, THEN THE AIRBAGS ARE STILL DEFECTIVE AND WOULD NOT HAVE PROTECTED ME IN AN IMPACT. MY CAR IS CURRENTLY AT THE DEALERSHIP NOW WITH 3 DEPLOYED AIRBAGS (DRIVER'S SIDE) WITHOUT ANY PHYSICAL DAMAGE TO THE CAR. I'M NOT SURE WHAT TO DO. I DON'T WANT TO HAVE TO PAY A DEDUCTIBLE WITH MY INSURANCE COMPANY, IF THIS IS A MANUFACTURER'S DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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