Acura TL Complaints

3,117 consumer complaints on file.

#10310471February 15, 2010
EQUIPMENT, POWER TRAIN
I HAD A TOTAL OF 6 TRANSMISSIONS REPLACED IN MY ACURA TL 2000 3.2 LITER. WHY IS TOYOTA GETTING SO MUCH PRESS AND TROUBLE AND HONDA DIDN'T. HONDA WOULDN'T ADDRESS THE ISSUE AND MY RESALE VALUE WAS HORRIBLE. I ENCOUNTERED THE PROBLEM AFTER BUYING THE CAR AT 14,000 MILES. I AM CONSIDERING SENDING THIS TO ABC NEWS. THEY WANTED THE STORY A COUPLE OF YEARS AGO WHEN I E-MAILED THEM. I THINK I WILL FOLLOW UP NOW. WHY DO TOYOTA OWNERS GET HELP BUT ACURA OWNERS DO NOT. THE RECOMMENDATIONS BY YOUR AGENCY DIDN'T PROTECT ACURA OWNERS FROM POTENTIAL DEADLY CONSEQUENCES NOR FINANCIAL LOSSES. I SPENT THOUSANDS OF DOLLARS ON THIS PROBLEM. YOUR REMEDY WAS INSULTING AND THE LAWSUIT WAS A JOKE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10310196February 13, 2010
FUEL SYSTEM, OTHER, VEHICLE SPEED CONTROL
ON FOUR SEPARATE OCCASIONS I HAVE APPLIED THE BRAKES TO EITHER COME TO A STOP OR TO DECELERATE THE CAR, AND THE RESULT HAS BEEN A SHARP INCREASE IN ENGINE REVOLUTIONS AND RESULTANT TORQUE. IN SHORT THE CAR WANTS TO LURCH FORWARD. THIS EVENT HAS HAPPENED TO TWO DRIVERS OF THIS VEHICLE. THERE HAS BEEN A TIME WHEN APPROACHING A LIGHT AND THE ENGINE DID NOT REV UNTIL THE CAR WAS AT A COMPLETE STANDSTILL, AND ANOTHER WHEN THE ENGINE REVOLUTIONS SHARPLY INCREASED THE MOMENT THE BRAKE PEDAL WAS ACTUATED. THE INCIDENT WAS FIRST REPORTED TO THE DEALER'S SERVICE DEPARTMENT ON JANUARY 16, 2009. THE CAR WAS TEST DRIVEN BY AN ACURA TECHNICIAN AND THE INCIDENT DID NOT REPLICATE ITSELF. THE BRAKES WERE FOUND TO BE FINE. NO CODES WERE FOUND. THE TECHNICIAN ALSO CHECKED ACURA TECH LINE FOR SIMILAR CONCERNS AND FOUND NONE. THE ACURA TL WAS BOUGHT IN AGAIN AFTER THE LATEST INCIDENCE, FEBRUARY 8, 2010 AND AGAIN A TEST DRIVE WITH A TECHNICIAN DID NOT REPLICATE THE CONDITION. NO TROUBLE CODES WERE STORED IN MEMORY. IN EVERY INSTANCE THIS EVENT HAS OCCURRED THE ONLY SOLUTION HAS BEEN TO BRING THE CAR TO A COMPLETE STOP REGARDLESS OF HOW HARD THE CAR WANT TO LURCH FORWARD, OR IF THERE IS TRAFFIC AROUND, PUT THE TRANSMISSION INTO NEUTRAL, AND TAP THE ACCELERATOR. IMMEDIATELY AFTER TAPPING THE ACCELERATOR, THE ENGINE REVOLUTIONS IMMEDIATELY LOWER TO A NATURAL IDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308402February 10, 2010
STRUCTURE
I RECENTLY PURCHASED A CERTIFIED ACURA TL AFTER TWO MONTHS OF HAVING THE VEHICLE THE DASHBOARD HAS CRACKED IN TWO PLACES ON THE DRIVER'S SIDE. I EXPLAINED THIS TO THE DEALERSHIP AND THEY SAID IT IS NOT COVERED UNDER WARRANTY. I DO NOT FEEL IT IS SAFE TO DRIVE IN THIS CONDITION DUE TO THE AIR BAG. ACURA SHOULD RECALL THE DASHBOARD, AS THERE ARE NUMEROUS COMPLAINTS THAT THEY HAVE BEEN IGNORING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308603February 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I SHIFT GEAR I NOTICE THE CAR PULLING FORWARD. IT'S BECOMING MORE OF A PROBLEM IT HAPPENS CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307697February 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2003 ACURA TL TYPE S 2 YEARS AGO WITH 99,000 MILES ON IT. LAST WEEK THE TRANSMISSION WAS SLIPPING FROM 2ND TO 3RD GEAR AND WOULDN'T GO INTO 3RD GEAR. THAT PROBLEM STILL PERSISTS AND HAS GOTTEN WORSE. THE CAR NOW HAS 139,000 MILES ON IT, I PUT 40,000 MILES ON IT THE LAST 2 YEARS. I CALLED ACURA TO SEE IF THEY WOULD STAND BEHIND THEIR PRODUCT BUT THEY SAID SINCE THE CAR IS OUT OF WARRANTY THEY CANT DO ANYTHING. I TOOK OUT A LOAN TO BUY THIS CAR AND I STILL OWE ON IT. I DON'T KNOW IF I WILL EVER BUY ANOTHER ACURA BECAUSE OF THIS EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308137February 9, 2010
SERVICE BRAKES, HYDRAULIC
MY 2008 ACURA TL TYPE-S, HAS THE SAME BRAKING PROBLEM AS THAT OF TOYOTA PRIUS. IT CAUSES BRIEF BUT FRIGHTENING DELAYS, ESPECIALLY IN SLOW SPEED. THE PROBLEM OCCURS INCONSISTENTLY AT VARIOUS INTERVALS. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE IN FEBRUARY 2008. I TOOK THE CAR IN TO THE DEALERSHIP TWICE TO FIX THE PROBLEM. THEY ATTEMPTED TO FIX THE PROBLEM BY FINDING CLOUDY FLUID IN MASTER CYLINDER AND FLUSHED THE SYSTEM. IT SEEMED TO WORK FOR A COUPLE OF WEEKS BUT THE PROBLEM RESURFACED. I COMPLAINED TO THE ACURA CLIENT SERVICES OF INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION OF BRAKES. IN APRIL 2009, THEY SENT A DISTRICT MANAGER TO INSPECT THE BRAKE SYSTEM. AFTER THE MANAGER INSPECTED THE FLUID LEVEL AND DROVE MY VEHICLE FOR 7 MILES, HE DID NOT FIND ANY PROBLEM AND STATED THAT THE VEHICLE OPERATED NORMALLY. HOWEVER, THE PROBLEM STILL OCCURS AT LEAST 2-3 TIMES A MONTH. UNLIKE PRIUS, THE BRAKING SYSTEM DELAYS THAT I EXPERIENCE OCCUR ON SMOOTH, PAVED ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307348February 8, 2010
STEERING
2005 ACURA TL I HAVE HAD A PROBLEUM WITH THE STERRING SINCE DAY 1 I HAVE BROUGHT BACK TO THE DEALEALER 5 TIMES IN ONE YEAR IN THE BEGING THE FIRST YEAR IT WAS FINE BUT THEN THE PROBLEUM STARTED AN THEY CLAIM THERE IS NOTHING THEY CAN DHELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307469February 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I ALREADY FILED A CLAIM, BUT HAVE FURTHER INFORMATION. MY HUSBAND AND I OWN A 2003 ACURA 3.2TL THERE IS A RECALL ON THE TRANSMISSIONS OF THESE CARS (BOTH IN AGE AND MAKE AND MODEL), BUT OUR VIN # IS NOT IN THE LOT OF VIN'S UNDER THE RECALL. THREE DAYS AFTER I FILED THE COMPLAINT WITH YOU THE TRANSMISSION SEIZED WHILE MY HUSBAND WAS DRIVING 40 MPH. LUCKILY HE AVOIDED AN ACCIDENT. HE STOPPED DRIVING THE VEHICLE AND HAD IT TOWED TO THE ACURA DEALERSHIP. WE HAD THEM REPLACE THE TRANSMISSION. THEIR ORIGINAL BID WAS FOR $4,600. WE HAD BIDS FROM TRANSMISSION SHOPS TO DO THE JOB FOR $2,000. THE DEALERSHIP NEGOTIATED AND DID THE WORK FOR $2,000. I SPOKE WITH ROBERT FROM THE NHTSA AND HE SAID THAT THE RECALL WAS FOR TRANSMISSIONS SEIZING WHEN THE VEHICLES WERE BEING OPERATED. I FEEL THAT IT IS IMPORTANT TO ADD THIS INFORMATION TO MY ORIGINAL COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306733February 5, 2010
STRUCTURE
RECENTLY MY 2004 ACURA TL DASH STARTED CRACKING SPONTANEOUSLY OVER THE DRIVER SIDE INSTRUMENT PANEL. I HAVE READ OF OTHER COMPLAINTS OF CRACKS OVER THE PASSENGER AIR BAG AS WELL, DOCUMENTED AT HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=730775. I FEEL THAT THIS IS A DANGEROUS SAFETY HAZARD AND IS A DEFECT OF ACURA 2004 TL. ACURA HAS REFUSED TO COVER REPAIR BECAUSE VEHICLE IS OUT OF WARRANTY AND BECAUSE PREVIOUS OWNER LIVED IN FL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305848February 4, 2010
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A KNOWN TRANSMISSION ISSUE WITH ACURA 2003TL VERSION, EVEN THOUGH ACURA HAVE PUT IT IN RECALL, TO DO THE WORK THE DEALER CHARGE ANYWHERE FROM $350-600. THE VEHICLE CHOKES UP IN BETWEEN THE ROAD BECAUSE OF OVERHEATING IN TRANSMISSION. THE HEADLIGHTS FLICKERING IS ONE ANOTHER ISSUE WHICH WHEN TAKEN TO THE DEALER CALLED IT AS COMPUTER SYSTEM MESS UP IN THE CAR AND THIS IS NOT IN THE RECALL, THE DEALER CHARGES ABOUT $800 FOR SUCH REPAIR WHICH IS NOT REASONABLE FOR THE FAULTY EQUIPMENT OF ACURA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306117February 4, 2010
STRUCTURE
DASH STARTED TO CRACK AROUND THE AIRBAG HOUSING. TOOK THE CAR TO THE DEALERSHIP THEY STATED IT WAS DUE TO THE SUN AND IT WAS NOT COVERED UNDER WARRANTY. I EXPRESSED MY CONCERNS THAT IT WOULD EFFECT THE DEPLOYMENT OF THE AIRBAG, ACURA SERVICE STATED IT WOULD NOT EFFECT THE AIRBAG. THE DASH IS NOW CRACKED ON BOTH SIDES OF THE AIRBAG HOUSING AND CONTINUES ALL THE WAY BACK TOWARDS THE WINDSHIELD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304973February 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 ACURA TL TRANSMISSION FAILURE WITH OUT WARNING. UPON TRAVELING AT 50 MPH MY VEHICLE DROPPED GEARS CAUSING IT TO DECELERATE AT RAPID RATE. THE CAR TACKED UP TO APPROX 5000 RPM. THE FAILURE CAUSED THE TRANSMISSION TO DOWN SHIFT RAPIDLY AND LOOSE SPEED AND COULD POSSIBLY CAUSE DRIVER TO LOOSE CONTROL. I WAS ABLE TO PULL OVER WITHOUT INCIDENT. THERE HAVE BEEN MANY TRANSMISSION FAILURE ADMITTED BY ACURA CAUSING THEM TO EXTEND WARRANTY ON SOME MODELS BUT THEY ARE NOT ADMITTING TO THE TOTAL PROBLEM AND POTENTIAL HAZARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304824February 3, 2010
AIR BAGS:FRONTAL
2004 TL CRACKING IN DASH GETTING WORSE EVERYDAY, HAPPENED STARTING 2009 WITH A SMALL CRACK. NOW CRACKS ARE ALL OVER DASH. POSSIBLE AIRBAG FAILURE FROM THE LOOKS OF THE CRACKS. NEEDS TO BE RECALLED. VERY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303277January 29, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SINCE I PURCHASED MY VEHICLE I HAVE BEEN BACK AND FORTH TO THE DEALER AT LEAST A HALF DOZEN TIMES FOR THE "TIGHTEN FUEL CAP" LIGHT. EACH TIME I WAS TOLD NOTHING WAS WRONG. I SWITCHED DEALERSHIPS AND THEY FINALLY REPLACED THE FUEL CAP, NECK AND ANOTHER PART THAT I CANNOT RECALL NOW. THAT FIXED THE PROBLEM FOR A SHORT TIME, NOW I HAVE ANOTHER DIAGNOSTIC CODE, 2 ACTUALLY, P0171 AND P0174. THE MESSAGE CENTER FOR THE FUEL CAP AND THESE CODES ALL SAID IT IS RELATED TO MY EMISSION SYSTEM. I SEE ONE OTHER PERSON FILED A COMPLAINT ON HERE RELATIVE TO THE GAS CAP LIGHT COMING ON. I AM COMING CLOSE TO THE END OF MY WARRANTY AND ASKED ACURA TO EXTEND IT BUT WAS TOLD TO CALL BACK WHEN IT CLOSER TO EXPIRING. THIS IS NOT BOOSTING MY CONFIDENCE RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303104January 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
MY 2003 ACURA TL HAS ACCELERATOR PROBLEMS SIMILAR TO THE TOYOTA PROBLEM. TWO YEARS AGO IT STUCK TWICE AND THE VEHICLE REACHED SPEEDS UP TO 90 MPH BEFORE I COULD STOP IT BY PUTTING BOTH FEET ON THE BRAKE AND DOWNSHIFTING IT. I REALLY THOUGHT I WAS GOING TO DIE. I TOOK IT TO THE DEALERSHIP, THEY TESTED IT AND SAID IT WAS PROBABLY A BAD TRANSMISSION SO THEY REPLACED THE TRANSMISSION. THE CAR HAD ABOUT 50,000 MILES ON IT AT THAT TIME. A MONTH AGO THE SAME THING OCCURRED. AGAIN I TOOK IT TO THE DEALER. THEY SAID IT WAS PROBABLY THE TRANSMISSION HOWEVER THEY WOULD NOT REPLACE IT WITHOUT THE WARRANTY PEOPLE ACTUALLY SEEING IT MALFUNCTION. THEY CHARGED MY $110 AND SENT ME ON MY WAY. I AM AFRAID TO RIDE IN THE VEHICLE, MY WIFE AND CO-WORKERS WILL NOT RIDE IN THE VEHICLE. I HAD TO BUY A REPLACEMENT VEHICLE AND NOW CANNOT SELL THIS ONE IN GOOD CONSCIENCE. I AM GOING TO ASK THE DEALER TO TAKE IT BACK AND GIVE ME FAIR MARKET VALUE FOR THE VEHICLE. THEY CAN DO WITH IT WHAT THEY WANT. WHAT OTHER ALTERNATIVES DO I HAVE? TW*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302490January 27, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FAULTY TRANSMISSION IN OUR 2003 ACURA 3.2 TL. WE PURCHASED THIS VEHICLE NEW. AT AROUND 80,000 MILES IT STARTED TO SHUDDER WHEN ACCELERATING BETWEEN 20 AND 30 MPH. WE DIDN'T THINK MUCH OF IT. WE NOW KNOW THAT IT WAS THE TRANSMISSION. ACURA EXTENDED THE WARRANTY FROM 50,000 MILES TO 100,000 FOR THIS REASON, BUT WE WERE NEVER NOTIFIED. NOW THE CAR HAS 112,000 MILES AND THIS WEEK THE TRANSMISSION STARTED SLIPPING BETWEEN 2ND AND 3RD GEAR, AND NOW BETWEEN 1ST AND 2ND THERE IS A BANG AND A LURCH. CURRENTLY IT IS FAR TOO DANGEROUS TO DRIVE THE CAR. WE TOOK IT TO A TRANSMISSION SPECIALIST WHO DIAGNOSED THE CAR AND RESEARCHED THE PROBLEM. HE SAID THAT ACURA HAS A RECALL FOR THIS EXACT ISSUE AND OUR CAR SHOULD BE COVERED. WE MET WITH THE LOCAL ACURA DEALERSHIP AND THEY SAY OUR CAR ISN'T IN THE "BATCH" OF VIN'S COVERED IN THE RECALL. THEY FURTHER SAY THAT SINCE WE DON'T HAVE A MAINTENANCE RECORD SHOWING THAT WE HAVE SERVICED THE TRANSMISSION EVERY 30,000 MILES, WE HAVE LOST OUR CHANCE OF THEM WORKING WITH US AT ALL. OUR MANUAL CLEARLY STATES TO DO THE FIRST TRANSMISSION SERVICE AT 120,000 MILES. WE HAVE RECORDS FOR HAVING DONE ALL OTHER ROUTINE MAINTENANCE, BUT NEVER DID ANYTHING ABOUT THE TRANSMISSION, BECAUSE THEIR INFORMATION SAYS NOT TO. NOT ONCE HAS ANYONE FROM ACURA EVER INFORMED US THAT CONTRARY TO WHAT OUR MANUAL SAYS, WE SHOULD SERVICE THE TRANSMISSION EVERY 30,000 MILES. THERE WAS A RECALL ON A PART OF THE TRANSMISSION THAT THEY DID REPLACE WHEN THE CAR HAD 50,000 MILES, AND ACURA SAYS THAT IS ALSO A REASON THEY DON'T HAVE TO HELP US TODAY.*CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300024January 16, 2010
EXTERIOR LIGHTING
2004 ACURA TL BOTH XENON HEADLIGHTS STOP WORKING. THIS CAR LOW AND HIGH BEAM ARE ON THIS SYSTEM (ONE BULB FOR BOTH LOW AND HIGH BEAM). NO LIGHTS FOR DRIVING AT NIGHT AND BAD WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299924January 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 ACURA TL. MY TRANSMISSION IS NOT SHIFTING PROPERLY UNLESS I BABY THE ENGINE. THE PROBLEMS GETS WORSE AS THE CAR HEATS UP AND GETS HOT. THE MAIN PROBLEM COMES IN WHEN SHIFTING FROM 1ST GEAR TO 2ND GEAR AND FROM 2ND TO 3RD AS WELL. GOING UP HILLS FROM A STOP IS DIFFICULT. I BROUGHT IT TO THE DEALER AND THEY PULLED CODE P1450. THE TECH TOLD ME THAT THERE ARE INTERNAL SOLENOIDS THAT ARE RECEIVING THE SIGNAL TO SHIFT, BUT ARE NOT ACTUATING. I'VE LOOKED INTO THIS PROBLEM AND SAW THERE IS AN OUTSTANDING RECALL ON THIS TRANSMISSION (04V176000). I'VE BEEN TOLD BY ACURA HQ AND THE LOCAL DEALER THAT I'VE BEEN DEALING WITH (ACURA OF AVON IN AVON, CT) AND HAVEN'T GOTTEN ANY RESULTS. I UNDERSTAND THAT MY CAR DOES NOT FALL WITHIN THIS RECALL, BUT I ALSO UNDERSTAND THAT THERE IS ALSO A CLASS ACTION LAWSUIT AGAINST ACURA THAT DESCRIBES MY EXACT PROBLEM. DESPITE ACURA'S INFORMATION ON VIN NUMBER DISTRIBUTION OF PROBLEMATIC TRANSMISSIONS, I BELIEVE I HAVE A VEHICLE THAT IS EXPERIENCING THE PROBLEMS COVERED UNDER EITHER THE RECALL OR THE CLASS ACTION LAWSUIT. THIS PROBLEM OCCURS EVERYTIME I DRIVE THE VEHICLE. I HAVE TO KEEP THE ENGINE AT AROUND 2,000 OR 2, 500 RPMS UNTIL THE TRANSMISSION FINALLY SHIFTS. IF I DO NOT LAY OFF THE GAS, THE TRANSMISSION WILL NOT SHIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298942January 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2003 ACURA WITH MY 3 YEAR OLD CHILD IN IT WHEN SUDDENLY THE TRANSMISSION WENT INTO NEUTRAL AND FEW SECONDS LATER WENT BACK INTO GEAR AND LATER STARTED SLIPPING OUT OF GEAR, MIND YOU MY VEHICLE ONLY HAS 75,000 MILES ON IT. MANY OTHERS HAVE HAD SIMILAR PROBLEMS WITH THE SAME TYPE OF CAR AND WITH EVEN LESSER MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298689January 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA 3.2TL. THE CONTACT STATED THAT THERE WAS DIFFICULTY SHIFTING GEARS AND AT TIMES, IT WOULD BECOME STUCK IN GEAR. HE NOTICED THAT THE PROBLEM OCCURRED INTERMITTENTLY AND SLOWLY BECAME MORE FREQUENT. HE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED; THE MECHANIC ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED BUT THAT IT WAS OUTSIDE THE WARRANTY. THE DEALER OFFERED TO PAY 80% OF THE REPAIR COSTS. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 64,600. THE FAILURE MILEAGE WAS APPROXIMATELY 64,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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