Acura TL Complaints

3,117 consumer complaints on file.

#10330040May 12, 2010
STRUCTURE
2004 ACURA TL CRACKED DASHBOARD IN SEVERAL PLACES INCLUDING AIRBAG COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329820May 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED - COULD HAVE CAUSED A MAJOR ISSUE IF IT HAPPENED ON THE HIGHWAY. ACURA KNOWS ABOUT THE FAILED TRANSMISSIONS BUT NEVER DID A RECALL AND WILL NOT PAY TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329232May 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 ACURA 3.2TL, THE TRANSMISSION FAILED WHILE I WAS DRIVING IT HOME THE OTHER DAY. I ALMOST CAUSED A MAJOR ACCIDENT ON THE HIGHWAY I WAS TRAVELING ON. IF IT WASN'T FOR THE OTHER DRIVER ON THE ROAD I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. AFTER FINDING THOUSANDS OF ACURA TL OWNERS ALL ACROSS THE COUNTRY WHO HAVE EXPERIENCED THE SAME. I THINK IT ONLY FAIR TO HAVE THIS MATER INVESTIGATED BY YOUR COMPANY. ACURA NEEDS TO ACCEPT THAT THEY DESIGNED A POORLY FUNCTIONAL TRANSMISSION THAT SHOULD BE REPLACED REGARDLESS OF VEHICLE MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329051May 5, 2010
AIR BAGS:FRONTAL
2004 ACURA TL, PASSENGER SIDE AREA OF DASHBOARD STARTING TO CRACK ABOVE WHERE AIRBAG IS LOCATED. COULD THIS CAUSE PROBLEM WITH AIRBAG DEPLOYMENT WHEN DASH HAS NUMEROUS CRACKS. HAVE FOUND OTHER TL'S IN THE 2004-2006 RANGE WITH SIMILAR PROBLEMS ON FORUMS AND FACEBOOK LINKS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328906May 5, 2010
STEERING
I HAD REPLACED THE STEERING HOSE FOR MY 2004 ACURA TL MORE THAN 3 TIMES BECAUSE IT IS DAMAGED AND THE POWER STEERING FLUID WAS LEAKING WHICH SEEM VERY UNUSUAL COMPARE TO OTHER CAR THAT I KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328696May 3, 2010
ELECTRICAL SYSTEM
I WAS DRIVING MY 1999 ACURA TL ON THE FREEWAY AT A SPEED OF 65 MPH WHEN THE IGNITION SHUT OFF AND THE CAR QUICKLY LOST SPEED IN HEAVY TRAFFIC. I WAS IN THE RIGHT LANE AND I MANAGED TO COAST OFF THE FREEWAY BUT I HAD NO POWER STEERING AND I HIT A CONCRETE BARRIER BEFORE COMING TO A STOP. AFTER REPEATEDLY ATTEMPTING TO RESTART THE CAR OVER A PERIOD OF FIVE MINUTES THE IGNITION TURNED ON AGAIN AND I WAS ABLE TO DRIVE THE CAR HOME. A QUICK INVESTIGATION OF PRODUCT RECALLS FOR THIS PARTICULAR MAKE AND MODEL REVEALED THAT THERE WAS AN OFFICIAL NOTICE OF RECALL FOR THE ELECTRONIC IGNITION SWITCH ISSUED BY HONDA OF AMERICA FOR THIS CAR BUT I WAS NEVER INFORMED OF IT AND INQUIRIES TO AN ACURA DEALER IN SANTA MONICA, CA ONLY RESULTED IN DENIALS THAT MY CAR HAD THIS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10328446May 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 ACURA TL TRANSMISSION SUDDENLY SHIFT ALMOST CAUSING ACCIDENT. UPON REVIEW FOUND OUT THIS IS A PROBLEM WITH MANY ACURA TLS 1999-2002. DANGEROUS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313153April 29, 2010
UNKNOWN OR OTHER
2006 ACURA TL NO LONGER FIT TO BE DRIVEN BECAUSE OF THE MANUFACTURER'S DEFECTIVE HEATING AND COOLING SYSTEM BREEDING TOXIC MOLD AND THE PROCEDURES DONE TO THE CAR TRYING TO REPAIR IT. *DT THE CONSUMER STATED THE DEALER SPRAYED SOME CHEMICALS IN THE VEHICLES TO TRY AND MASK THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327909April 28, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATING SYSTEM ON ACURA TL 2008 IS NOT PROPERLY WORKING. MILEAGE ON CAR IS 21729. PIAZZA ACURA OF READING 1001 LANCASTER AVE. READING PA 19607 TELEPHONE 610-777-0100 LOOK AT ON 04/27/10 AND SAYS THAT MANUFACTURE PUT NEW SYSTEM. AT TEMPERATURE SET 75 STILL FEEL COLD. DEALER ADVISED ME TO SET TEMPERATURE 80 OR 85 TO GET HEAT. THAT'S NOT RIGHT. THIS NEW SYSTEM IS NOT WORKING PROPERLY. I HAVE NEW CAR PLEASE LOOK INTO. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327700April 27, 2010
SERVICE BRAKES, HYDRAULIC
INSTRUCTIONS IN THE ACURA OEM SERVICE MANUAL FOR MY 2004 TL HAS AN ERROR THAT COULD RESULT IN THE FRONT DISC BRAKE PADS BEING INSTALLED INCORRECTLY ON CARS WITH THE MANUAL TRANSMISSION OPTION. THIS COULD CAUSE THE BRAKES TO WORK INCORRECTLY. ADVICE I HAVE BEEN GIVEN BY ACURA CUSTOMER SERVICE IN TORRANCE, CA AND MY LOCAL ACURA DEALER ABOUT THE CORRECT INSTALLATION DIRECTION ARE IN DIRECT OPPOSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327318April 25, 2010
STRUCTURE:BODY
I BOUGHT A USED 2004 ACURA TL. THE DASHBOARD CRACK IS OUTLINING THE PASSENGER SIDE AIRBAG. I'M TRUSTING THAT THIS WILL NOT BE A SAFETY ISSUE FOR ANY PASSENGER IF I EVER GET IN AN ACCIDENT. I DO NOT OFTEN DRIVE OTHER PEOPLE, WHICH FREES ME FROM WORRYING ABOUT REPERCUSSIONS. WHEN I CALLED ACURA'S HEADQUARTERS, THE REPRESENTATIVE STATED THAT HE DID NOT KNOW THAT THIS WAS A WIDESPREAD ISSUE IN THIS MODEL AND YEAR. I'VE SEEN THE GROUP ON FACEBOOK AS WELL. THE CRACKS ARE LOCATED CONSISTENTLY IN THE SAME AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327357April 25, 2010
STRUCTURE
MULTIPLE CRACKS IN 2004 ACURA TL DASHBOARD ABOVE THE PASSENGER AIR BAG - SEEMS LIKE A POSSIBLE SAFETY ISSUE FOR THE DEPLOYMENT OF THE AIR BAG IN AN ACCIDENT AS WELL AS EXTREMELY UPSETTING SEEING AS HOW THE CAR IS ONLY 6 YEARS OLD. CAR IS GARAGE KEPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327187April 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED WHILE DRIVING AT APPROXIMATE SPEEDS OF 60 MPH, THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITHOUT DRIVER INTENT, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC AND TESTING. THE DEALER ADVISED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE DEALER WOULD NOT OFFER ANY ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326860April 21, 2010
VISIBILITY, STRUCTURE, STRUCTURE:FRAME AND MEMBERS
ABOUT 2 WEEKS AFTER I PURCHASED MY BRAND NEW ACURA TL, I NOTICED THAT MY DRIVER SIDE WINDOW RATTLES LOUDLY WHEN I SHUT THE DOOR, ESPECIALLY WHEN MY WINDOW IS ROLLED DOWN PART WAY. EACH DAY THE RATTLE GETS WORSE AND NOW THE WINDOW RATTLES WHEN I DRIVE ON BUMPY ROADS. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE MY DRIVER SIDE WINDOW FIXED. THE RATTLING NOISE IS SO LOUD THAT I AM CONCERNED THAT THE WINDOW WILL BREAK AND WILL CAUSE BODILY HARM. THE SERVICE ADVISOR INSISTED THAT THERE WASN'T A PROBLEM AND REFUSED TO TAKE ANY SORT OF ACTION. HE REFUSED TO SCHEDULE AN APPOINTMENT FOR ME BECAUSE HE SAID THERE'S NOTHING HE COULD DO ABOUT IT, AND REASSURED ME THAT THIS IS JUST THE WAY THE CAR IS DESIGNED. AFTER ARGUING BACK AND FORTH, THEY FINALLY AGREED TO INSPECT MY CAR. THE SERVICE ADVISOR INSPECTED MY VEHICLE WINDOW AND INSPECTED ANOTHER VEHICLE (SAME MAKE AND MODEL) TO SEE THE DIFFERENCE. HE ADAMANTLY DENIED THAT THERE WAS A DIFFERENCE IN THE VEHICLES. I INSPECTED IT AND NOTICED THAT MY VEHICLE IS MAKING A CONSIDERABLY NOISIER RATTLE. THERE WAS CLEARLY A DIFFERENCE. THE SERVICE ADVISOR THEN GRABBED ANOTHER GENTLEMAN THAT WORKS DIRECTLY FOR THE ACURA CORPORATION AS THEIR ZONE MANAGER. HE INSPECTED BOTH VEHICLES AND OF COURSE HE LIED AND CONSPIRED WITH THE SERVICE ADVISOR TO TELL ME THAT THERE'S NOTHING WRONG WITH MY WINDOW. BOTH GENTLEMEN EVEN QUESTIONED MY CONCERN FOR A RATTLING WINDOW. I EXPLAINED THAT THIS COULD CAUSE BODILY INJURY IF THE WINDOW BREAKS OR IF I WERE TO GET INTO AN AUTOMOBILE ACCIDENT AND THE WINDOW IS NOT SUPPORTED PROPERLY. IT WAS APPARENT BOTH OF THEM DID NOT WANT TO FIX MY VEHICLE. I AM UNCERTAIN OF THE REASONING BEHIND THEIR MOTIVE, POSSIBLY THEY DID NOT WANT INCUR FINANCIAL LOSS, SINCE MY VEHICLE IS UNDER WARRANTY AND ANY COST ASSOCIATED TO THE REPAIR WOULD COME FROM EITHER THE ACURA CORPORATION OR THE DEALERSHIP. ACURA HAS REFUSED TO ACKNOWLEDGE PROBLEM WITH WINDOW. ACURA IS TRYING TO COVER-UP THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326878April 21, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY LOST POWER AND SLOWED TO APPROXIMATELY 20 MPH BEFORE IT STALLED. THE VEHICLE WAS TAKEN TO AN AUTO CENTER WHERE THE BATTERY AND ALTERNATOR WERE REPLACED. THE PROBLEM OCCURRED AGAIN DAYS LATER AND THE VEHICLE WAS TAKEN BACK TO THE AUTO CENTER; THE CONTACT WAS INFORMED THAT THE BATTERY AND ALTERNATOR WERE FUNCTIONING PROPERLY. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326905April 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ONE WEEK AGO I NOTICED THAT MY CAR'S TRANSMISSION (2001 ACURA TL) WAS SLIPPING BETWEEN 2ND AND 3RD GEAR AS WELL AS WHEN SHIFTING INTO REVERSE. I WENT TO ACURA HONOLULU YESTERDAY AND THEY CONFIRMED THE ISSUE WAS WITH THE TRANSMISSION SLIPPING. THEY ESTIMATED THAT THE REPAIR COSTS WOULD TOTAL $6600 (NEARLY WHAT THE CAR IS WORTH). I DID SOME ONLINE RESEARCH AND FOUND OUT THAT THIS YEAR'S MODEL HAS A FAULTY TRANSMISSION AND THEY HAD OFFERED AN EXTENDED WARRANTY, HOWEVER, BECAUSE MY CAR IS OVER SEVEN YEARS OLD, THEY WILL NOT HONOR THIS WARRANTY EVEN THOUGH MY MILEAGE IS WITHIN THE ACCEPTED COVERAGE OF 100,000 MILES. I'M NOW STUCK WITH A CAR THAT IS UNSAFE FOR ME AND OTHER DRIVERS ON THE ROAD YET ACURA IS UNWILLING TO ASSIST IN THE REPAIR COSTS. I HAVE CONTACTED MY DEALERSHIPS SERVICE MANAGER AS WELL AS THEIR CORPORATE OFFICES, BUT THEY WERE UNWILLING TO OFFER GOODWILL ASSISTANCE. I TAKE GOOD CARE OF MY CAR AND IT IS UNFORTUNATE THAT ACURA IS WILLING TO KEEP A BAD PRODUCT ON THE MARKET WHILE LEAVING THE OWNERS TO PAY RIDICULOUS REPAIR COSTS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326368April 20, 2010
ELECTRICAL SYSTEM
2005 ACURA TL. CONSUMER STATES POSSIBLE ELECTRONIC INTERFERENCE BETWEEN A CELL PHONE AND THE CAR'S ELECTRONIC CONTROL DUE TO AN INCIDENT WHILE BACKING UP. *TGW THE CONSUMER STATED WHILE TRYING TO BACK INTO A TIGHT PARKING SPACE, HE HAD HIS CELL PHONE ON THE TRANSMISSION LEVER OVER THE METAL TOP COVER, POSSIBLY ACTING LIKE AN ANTENNA. WHEN HE ATTEMPTING TO PARK, HE WENT IN THE REAR DIRECTION FIRST, THEN WENT FORWARD AND BACKWARD AGAIN. WHEN HE PLACED THE GEAR INTO REVERSE, THE ENGINE'S RPM REVVED TO MAYBE 4,000-5,000, THEN A STRANGE NOISE OCCURRED. THE CONSUMER TURNED THE VEHICLE OFF THEN ON AGAIN AND THE ENGINE RACED AGAIN. HE PICKED UP HIS CELL PHONE AND TURNED IT OFF AND PLACED IT IN THE GLOVE COMPARTMENT AND THEN THE ENGINE WENT BACK TO NORMAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326149April 17, 2010
VEHICLE SPEED CONTROL
ACURA TL 2008: ONE INCIDENT, OCCURRED APRIL 8TH, 2008. CAR TOOK OFF FROM A PARKING SPACE, JUST AS I WAS INCHING IT FORWARD WITH MY FOOT ON THE BRAKE. THE BRAKE WOULD NOT STOP THE CAR. IT JUMPED TWO CURBS, I AVOIDED HITTING TWO PARKED CARS. THE CAR STOPPED WITH A PUMP OF THE FOOT BRAKE, ABOUT 90 FEET FROM WHERE IT TOOK OFF. THE SPEED WAS ENOUGH TO GO OVER TWO CURBS, BLOWING OUT THE FRONT PASSENGER TIRE, DAMAGING THE RIM, AND DAMAGING THE REAR PASSENGER TIRE. THE IMPACT CAUSED A SLIGHT INDENTATION TO THE ROOF OF THE ACURA, NEXT TO THE SUN ROOF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325829April 15, 2010
VISIBILITY
DRIVER SIDE WINDOW RATTLES EXCESSIVELY WHEN SHUTTING DOOR AND DRIVING ON ROUGH ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325921April 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2003 ACURA TL 3.2, [XXX] MILEAGE: 55,189 AFTER DRIVING FOR A FEW MINUTES, AUTO TRANSMISSION DOES NOT PULL, SIMILAR TO THE TRANSMISSION BEING PLACED IN "NEUTRAL". ACURA TAKEN TO LEITH ACURA, CARY, NC ON 4/14/10. DEALER SERVICE DEPT IDENTIFIED THE FOLLOWING COMPUTER CODES: P0740-TORQUE CONVERTER CLUTCH, P0730-GEAR INCORRECT RATIO, & P0700-SHIFT MALFUNCTION. BASED ON THESE CODES, DEALER RECOMMENDED TRANSMISSION & TORQUE CONVERTER TO BE REPLACED (TOTAL COST APPROX $ 3400). DEALER CONTACTED THE REGIONAL ACURA OFFICE, WHICH PROVIDED A 45% ADJUSTMENT TO THE ORIGINAL COST. NET CHARGE BY DEALER $ 1,783.19. THIS VEHICLE WAS SUBJECT TO A RECALL IN 2003-04 (NHTSA CAMPAIGN ID # 04V176000). THE MODIFICATION TO THIS SAFETY RECALL WAS COMPLETED ON 9/10/2004 BY TISCHER ACURA, LAUREL, MD WITH MILEAGE @ 8,426. PER THE INVOICE FROM TISCHER & SINCE THE MILEAGE WAS LESS THAN 15,000, THE RECALL INSTRUCTED THE DEALER TO "INSTALL AN OIL JET KIT", WHICH WAS COMPLETED. NOTE, IF THE VEHICLE HAD MORE THAN 15,000 MILES, THE SAFETY RECALL INSTRUCTED THE DEALER TO "REPLACE THE TRANSMISSION". BASED UPON THE HISTORY OF THIS PARTICULAR ACURA, I BELIEVE THE DEALER IN 2004 SHOULD HAVE REPLACED THE TRANSMISSION INSTEAD OF INSTALLING AN OIL JET KIT. MANY ACURAS MANUFACTURED PRIOR TO THE 2004 MODEL HAD SERIOUS "TRANSMISSION PROBLEMS" WHICH WERE INCLUDED IN OTHER "RECALLS". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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